SUMMARY:

• Experienced PMP project manager with an overall experience of around 13 years in software development with 5+ years leading and managing all phases of diverse technology projects;.
• Business strategist; Plan and manage projects aligning business goals with technology solutions to drive process improvements and continuous optimization. Successfully managed complex projects from concept to implementation. Have experience in managing application development projects under managed services.
• Expertized in Agile and Waterfall project management methodologies. Able to manage multiple large project teams and known for high - quality deliverables that meet or exceed timeline and budgetary targets. Expertize of managing cross-functional teams that collaborate as a joint unit to achieve aggressive business goals. Proven record in interacting with the business community for demand management, user acceptance, Change Management.
• Excellent communicator; Leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams. Proven ability to build effective client relationships, motivate and develop staff, and deliver projects on time and under budget. Possess excellent interpersonal, leadership and visual presentation skills
• Systems Engineering, Enterprise wide Implementations: Led multistate rollout for a P&C Insurance product at Confidential, Implementation of business reports towards MAPFRE’s CUBE implementation
• Custom Software Developments: Managed all phases of the software development lifecycle (SDLC) for dozens of custom solutions.
• System Integrations/Migrations: Project-managed large-scale legacy systems migration and integration initiatives involving the transition of programs to new platforms and the merger of disparate systems.

TECHNICAL SKILLS:

Skills: Project Management: Custom Software Development Managed Services Demand Management System Migrations/Integrations Enterprise - wide Implementations Production Support Tools Microsoft Project, Microsoft Office, Service now, HP ALM, Insurance and Telecom Domain, Oracle 11i, PL/SQL, UNIX, C, C++, Clearcase, Clear quest, Rally, JIRA Value-Added Leadership: Cross-Functional Management Team Building & Mentoring Client Relations & Presentations Business & IT Planning Budgeting and Forecasting Management through complete ownership

PROFESSIONAL EXPERIENCE:

Confidential, Webster, MA

Project Manager

Responsibilities:

• Work with business sponsor and prepare charter
• Creating a project plan for the demand, delivery and implementation of the reports using Microsoft Project Plan
• Work with business on aggregating the scope and hold demand sessions
• Oversee the requirement sessions and ensure that the requirement documents created by BA is reviewed/ signed off on time.
• Monitor the project for potential risks and open issues.
• Monitor the daily progress using Rally
• Monitor the project for cost, scope and schedule variation and address any slippages
• Report the status of the project to the executive management on a weekly basis
• Work with business to plan the User acceptance testing and ensure receive sponsor sign off
• Work on the communication plan to all the employees to ensure a smooth transition
• Implementation planning
• Work with teams across geographies in an onsite offshore model to ensure project delivery
• Work with 3rd party vendors and interface service providers

Confidential (Webster, MA)

Project Manager - Automation Development

Responsibilities:

• Work with sponsor and prepare charter
• Work with the business user lead responsible for processing of straight through processing and create a HLR
• Create a project plan using Microsoft Project and prepared timelines for the execution in Waterfall model
• Work with the BA and facilitate the requirement sessions for BRD
• Ensure resource allocation for development/testing at appropriate timeframes
• Plan, execute, monitor and deliver projects on time and within budget from initiation till closure.
• Work with MAPFRE infrastructure team and UI Path towards procurement of licenses
• Track the projects on cost, quality and schedule milestone and metrics
• Perform proactive risk assessment on the projects and plan for necessary mitigation steps / strategies throughout the life cycle of the project
• Communicate status to stakeholders on an agreed frequency
• Work with business users on User acceptance planning, monitor the test execution using HP ALM and work towards sponsor signoffs
• Handover of the maintenance to Production support team

Confidential (Webster, MA)

Project Manager - Application development

Responsibilities:

• rWork with business stakeholders and prepare charter
• Track resource allocation / availability and plan for any ramp ups/ ramp downs.
• Establish guidelines for executing projects in appropriate framework in Agile using Microsoft Project
• Track and monitor projects on a daily basis using Rally
• Plan, execute, monitor and deliver projects on time and within budget from initiation till closure.
• Work with teams across geographies in an onsite offshore model to ensure project delivery
• Work with 3rd party vendors and interface service providers
• Track the projects on cost, quality and schedule milestone and metrics
• Perform proactive risk assessment on the projects and plan for necessary mitigation steps / strategies throughout the life cycle of the project
• Communicate status to stakeholders on an agreed frequency
• Work with business users on User acceptance planning, monitor the test execution using HP ALM and work towards sponsor signoffs
• Implementation planning and Support and propose best practices and operational efficiencies.
• Participate in code (PL/SQL) and design reviews
• Mentoring and the resources on various aspects of project management, stakeholder management, critical thinking and decision-making.
• Managed the implementation of multiple state rolls outs (AZ Home, PA Auto and renewals, FL Auto and renewals)
• Managed multiple functionalities implementations across interfaces module working with multiple vendors like ISO, IVANs, RMV, Lexis Nexis, Carfax
• Headed the project management team to form the team to introduce the best practices across the TW IT Team
• Responsible for introducing in multiple automation initiatives

Confidential (Pleasanton, CA)

Delivery Manager

Responsibilities:

• Manage the projects from initiation of design till completion of post implementation warranty
• Running risks assessment on mitigation strategies.
• Established project execution framework for team working from different geographical
• Co-ordinate end user and technical resources on support issues.
• Reporting progress of the program/project to the higher management and establish and
• Maintain strong cross-functional relationships with project managers.
• Synchronizing team activities working from different geographical locations.
• Facilitated/led project and program meetings
• Performed lessons learned analysis at the end of project phases
• PM for the migration of CA Home and Auto
• Completed in migration within time and schedule.

Confidential (San Jose, CA)

Delivery Lead

Responsibilities:

• Developed and managed project scope, resources, communications, risks and issues.
• Client facing representative to solve / provide solutions for the requirements and liaising and working with global team
• Provided regular feedback to management of project team performance
• Developed and monitored project schedule and adjusted as required to meet project
• At the completion of a project, captured lessons learned, and communicated those to other project managers/team. Effectively applied lessons learned in subsequent projects
• Developed and managed project scope, resources, communications, risks and issues.
• Analyzed the technical specifications and business requirements to determine the touch points and impacts to the application
• Reported status, manage change control processes, and perform program/project communications.
• Provide technical assistance to the team by participating in various reviews
• Successfully led the migration team in the timely completion of the migration project.
• This was the biggest migration in the company’s history and this was completed with the highest quality with zero customer impact

Confidential (San Jose, CA)

Team Lead

Responsibilities:

• Planning & Execution
• Delivery of Enhancements received from Covad
• Monitoring key metrics for the project
• Resource planning and forecasting
• Workload Management
• Status reporting to onsite manager
• Co-ordinate quality audits

Confidential

Senior Software Engineer/Project Lead

Responsibilities:

• Lead the project team for all the streams
• Design, Development and Unit testing of Call processing module in C++
• Participate in Audits
• Status reporting to clients the team on OXO

Confidential

Developer

Responsibilities:

• Completed various program assignments within telecom environments for various clients in Telecom Services domain.