OBJECTIVE:

• My current objective is to move into a challenging and rewarding position in the IT industry as a Business Analyst. Given an opportunity, I will continuously strive to add value towards organizational growth and prove myself as a dynamic and diligent team player.

SUMMARY:

• Analysis of Business Practices and Procedures,
• Preparing Design Document, FSD, Requirements Document
• Preparing AS - IS process mapping and TO-BE scenarios
• Preparing Feature Files following BDD process
• Worked on Agile methodology, Waterfall methodology, Verification and Validation Model
• Almost seven years of IT experience that includes analyses of business practices and procedures. Practiced in clarifying business requirements, performing gap analysis between goals and existing procedures/skill sets, and designing process and system improvements to increase productivity
• Experience in transforming Customers expectations regarding the system into Business requirements and then designing solutions based on these requirements.
• Experience in developing technology and service solutions for Higher Institutions (Universities) and Media & Entertainment (Yearbooks)
• Proficient in using Microsoft Excel and creating Macros, designing Visio diagrams for various processes, creating features files following the BDD process
• Excellent Knowledge of UML diagrams such as Use Case diagram, Activity diagram, and Flow charts.
• Experience in Testing with deep knowledge of Business Analysis in TTL (Airlines) and HR applications domain.
• Expert in writing, reviewing, executing Test Cases with exposure to all stages of SDLC.
• Working knowledge of VB.NET

TECHNICAL SKILLS:

Vertical Experience: HR applications, Airline Domain, Higher Sector (Universities), Media & Entertainment

Testing Skills: Manual Testing, Functional Testing, Regression Testing, Integration Testing, User Acceptance Testing, Smoke Testing

Packages: MS Office, MS Visio, Lucidchart

Tools: HP Quality Center (QC), JIRA, Articulate

Languages & GUI: Excel Macros, VBA, HTML, JavaScript, VB.NET

Database Skills: SQL Server 2008, 2005, 2000, Ms Access+

PROFESSIONAL EXPERIENCE:

Business Analyst

Confidential

Responsibilities:

• Attending client meetings and interacting with them to gather requirements.
• Documenting the requirements, creating epics and user stories
• Creating JIRA’s for respective user stories.
• Analysing the client requirements in order to identify the business processes and procedures to be used to meet those requirements.
• Preparing Feature Files using Gherkin BDD approach
• Providing guidance to team on project processes, and deliverables
• Reviewing wires and conducting requirements session with 3rd party vendor for designing the UI framework and ensuring they are in accordance to the requirements provided by the client.
• Conducting requirements session with the off-shore teams
• Conducting demonstrations on developed versions of the application for the client

Business Analyst

Confidential

Responsibilities:

• Attending client meetings and interacting with them to gather requirements.
• Documenting the requirements, preparing the Design Document and Functional Specification document
• Analysing the client requirements in order to identify the business processes and procedures to be used to meet those requirements.
• Mapping the business processes and performing gap analysis (preparing As-Is To-Be process diagrams) and documenting it in graphical form using Microsoft Visio.
• Using SQL queries for data extraction and analysis
• Configuring Tribal’s Student Information System (SITS) as per business requirements.
• Delivering to customers to support the implementation of the software.
• Prepared material and videos for supporting customer using Articulate - e-learning software.
• Assisting senior consultants with complex issue resolution.
• Developing standard configuration to accompany process models for Tribal software.
• Ensuring quality of product by testing and documenting the software.
• Involved in testing patches, upgrades, integration between the two systems - Functional Testing, Integration Testing, and User Acceptance Testing of the system.
• Defect tracking and logging in JIRA

Senior Test Engineer/BA

Confidential

Responsibilities:

• Attending client meetings and interacting with them to gather requirements.
• Writing user requirements specifications to meet process standards.
• Assisting Team lead with Test Management and Test Plan.
• Preparing Test Scripts, creating and executing test cases for Functional, Regression Testing.
• Logged and Tracked Defects in HP Quality Center

Assistant Software Engineer

Confidential

Responsibilities:

• Performed system and process analysis
• Analysed the mapping of data between systems
• Mastered the 6 tools used by the client i.e., Recommender Tool, Validator tool, Functional Admin tool, Dashboard tool, Data tool and Hierarchy Tool, based on Excel Macros.
• Using SQL queries for data analysis and creating reports
• Performed business and technical requirement elicitation and analysis as customers’ requirements and helped in designing Visio diagrams for various HR/Payroll processes.
• Involved in the User Acceptance Testing (UAT)
• Was involved in the implementation of the Payroll software for the client.