SUMMARY:

• Managed using Agile SCRUM development processes over a 7 - year span. Roles: Scrum Master, Coach, Product Owner, Participant.
• Agile Software: Jira, Confluence, Scrum Board, Kanban
• Managed Waterfall projects with MS Project and SharePoint
• Managed over 15 complete SDLC releases from inception to deployment for a period of 7+ years.
• Managed corporate customers from many industries. Managed Business Intelligence Solutions.
• Created CMS Compliant documents.
• Managed $250k to $8M projects. Team size: 6; No. of Parallel Teams: 3 to 5. Expert with MS Office suite of tools. Also designed with UML, XML.
• Managed SAAS, PAAS, and IAAS projects over a 2-year period. Managed vendors on all projects.

TECHNICAL SKILLS:

Core Competencies: Change Control/ Scope/ Scheduling / Disaster Prevention & Recovery/ Systems Development / Budget & Risk Management / Negotiation / Client Relationship Management /IT Technical Strategy & Strategic Planning / Process Improvement / Infrastructure / Project & Business Development / Proposal & Solution Development / Implementation Strategy / SDLC Methodology / Task & Vendor Management /Team Leadership / Conflict Resolution /Configuration Management /Systems Integration / C-Level Reporting/ Technical Writing

Follow Agile principles, SBOK guide, PMBOK and industry standards (All projects)

Database / ERP/CRM Experience: QuickBase, Great Plains, PeopleSoft, Salesforce, Oracle CRM Microsoft SQL Server: MySQL

Oracle: PL/SQL. KPIs: ASANA, JIRA, Metrics, Google, OLAP integrationMicrosoft Office Suite: Visio, Word, Excel, PowerPoint.

Technologies: MS SharePoint 2003/2007, MS Project Server, .net, ASP.net., UML, XML, HTML, DHTML, XHTML, TCP/IP, HTTP, IIS 3.0, 4.0; ASP, C++, Index Server 1.0, MS Project, Visio, Remedy, ServiceNow, FastTrack Schedule, O365, Web 2.0 technologies, DevOps, Jenkins, Iterative process, VMWare, AWS, Azure, CMS, SCCM, SCOM, PHP, Perl, CSS, Adobe CS, FileMaker Pro, Access, AutoCAD, Autodesk, RDBMS, VB, Java, ActionScript, OSX, ServiceNow, Data Warehousing. Microsoft Windows (10,8, NT, 2000, XP, Vista), OO Methodology and Programming, Documentum, ITIL framework, MS Dynamics.

: IEEE, MCP, APM, PMI, SharePoint User Group/.Net User Group Source Control Software:

PROFESSIONAL EXPERIENCE:

Consultant Snr. Scrum Master

Confidential, Las Vegas

Responsibilities:

• Managed UI & UX development from user stories, non-functional and technical requirements APIs & SDKs, Push notifications, wireframe and mockups,
• Supported & assisted stakeholders & client through JAD sessions, & requirements gathering, collaborated with Product owner as needed with backlog maintenance & grooming, facilitated & assisted with internal and external communication, improving transparency, and radiating information with prioritization and resolution of defects/bugs
• Supported SOWs & program plan, making sure all required sign-offs are obtained, addressed all dependency issues, communicated & disseminated project status, risks, and milestones. Tracked and communicated team velocity and sprint/release progress, maintained process documentation and ensure the development teams are practicing the Agile principles. Managed the DSR/MoM, updated & assign tasks in Kanban, burnup/burndown chats on JIRA board to monitor scope creep, updated project status in Confluence, Managed & coordinated meetings with, team members, stakeholders & senior management,
• I Identified, removed & protected team from impediments, prevented distractions. I proactively developed and maintained team standards, tools, and best practices. Facilitated discussions and conflict resolutions and empowered the team to self-organize, coached & managed client transitioning to Agile frame work,
• Facilitated & managed all scrum ceremonies daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos, and other activities as needed including project planning,

Snr. Scrum Master /PM

Confidential

Responsibilities:

• Directed all offshore teams for successful implementations, coordinating with developers, manufacturers, construction and installers across Africa, Asia, and Europe. Managed and guided clients through product design and the implementation of Energy Software development a 3-tier web service for clients to manage energy generation, consumption, and metering for their renewable energy systems.
• Project was estimated to last 8 months, running one and two weeks sprints, I had each team, the Development Team, Construction Team, Installation Team, Manufacturing Team working in parallel delivering each iteration at the end of each sprint satisfying DOD, which allowed us to complete and deliver the project in 4 months ahead of time and under budget.
• Managed clients through the requirements-gathering process with stakeholders and SMEs to manage and streamline the user stories for the product backlog. Collaborated with senior leadership to define, priorities and set goals, fostering positive relationships with stakeholders. Established project tasks with all team members i.e. development, installation, and production teams, using Scrum Poker I ensured on-time completion was met with successful delivery on time and on budget.
• I submitted cost estimates and recommend subsequent budget changes where necessary. I coordinated the procurement of project resources. I managed and supervised the energy auditing teams including the design and installation engineers.

Scrum Master/Project Manager

Confidential, Forest Hills, NY

Responsibilities:

• I managed and ensured active, bi-directional, consistent communication within and across teams as well as key stakeholders. From retrospection received I managed and supervised work improvements, I worked with teams & stakeholders to prioritize user stories and came up with the action plan and follow-ups. I facilitated the scrum of scrums, ensured sprint schedules and reviews were posted centrally for cross-team visibility, coordinated the Scrum Team’s capacity planning with the respective AD and Tech teams.
• I made sure the standard (Agile) process use of tools was adhered to, and I established project delivery standards. I identified and implemented process improvements, onboarding, reporting improvements and as required across Scrum teams. Coordinated delivery and Scrum activities impacting the facets of software delivery, and I evaluated scope change, estimates, priority, and trade-offs with Business and Product Owners, and communicated with all stakeholders. Made sure daily team status reporting was completed with actionable steps planned and taken to address issues and risks. I made sure Scrum teams, Tech team, and PMO were aware of project and scrum team milestones. I also collaborated with DevOps, QA, production support team to achieve established Sprint goals. I monitored and tracked issues and defect entries on the Scrum board for resolution and closure. I helped the team get rid of external and internal impediments, mediated through internal conflicts and with external parties as well.
• I facilitated the daily standups meetings, backlog grooming sessions, collaborated with AD and BA teams to ensure project backlog was groomed, prioritized and maintained, I faced off with BAs on open questions and concerns with committed stories. I made sure all processes are followed so that the scrum teams' JIRA boards represent the accurate status of Sprints and team backlog, ensuring Scrum teams follow JIRA workflows and processes in order to complete stories committed in a sprint.

Agile Scrum Master/ Coach

Confidential, Ellicott City, MD

Responsibilities:

• I successfully guided organizations and development teams through transitioning from waterfall to Agile methodology. Coached team members on Agile processes and facilitated all sprint ceremonies from sprint planning meetings to retrospectives. Maintained task board and produced daily burndown charts. As a servant leader, I facilitated and removed all impediments from the scrum teams ensuring artifacts management and transparency. Facilitated the refinement and improvement of both product and sprint backlogs managed release planning with scrum teams.
• Facilitated team development and mediated conflicts, protecting the team from impediments and encouraging a healthy team dynamic
• Removed impediments improving team's ability to perform and developed a healthy agile practice, protected team members from interruptions and distractions to maximize productivity. Encouraged and implemented process improvements, assisted in scrum team coordination and dependency management. Created team-building opportunities. Managed artifacts to drive the project forward including roadmaps, delivery plans, and sprint release plans. Provided regular status update for the scrum team and managed risks and issues across the project. Managed and maintained the response efficiency of each development team, production and project issues. Worked closely with the management team and the business units to ensure alignment with the company business objectives.
• I successfully facilitated all scrum ceremonies, grooming, sprint planning, retrospectives, daily stand-ups, etc. and I successfully enacted change and continuous improvement increasing the productivity of Scrum teams by 25% and the quality of deliverables by 35%. I empowered teams to self-organize and grow cross-functionally. Protected the team from over-commitment, prioritized resolution of defects and bugs as evidenced by the on-time delivery of 40 major initiatives. Met goals by addressing and resolving issues within 24 hours. Managed the lifecycle of code development, from ideation to sprints to deployment. Coordinated and managed code releases and shared APIs with other IT groups. I tracked and communicated team velocity and sprint release progress with other management, engineers, product managers and support specialists on the product.

Project Manager

Confidential, Laurel, MD

Responsibilities:

• I was part of the project team responsible for delivering enhanced backend server solutions from project initiation to project closure/delivery, I managed a matrixed project team that consists of Business Analyst, level 3 Engineers, and levels 1&2 Technical staff for the project. I lead, coordinated and facilitated meetings to review project status with core project team members, key stakeholders, and corporate leadership team members. I prepared project status reports and presentation materials for senior management (CFO, Police, VP, President) and I effectively communicated project status and expectations to project team members and all stakeholders in a timely and clear fashion.
• I developed and tracked progress against detailed project plans including schedules, technical and business requirements, cost estimates, resources plan, communication plans, risk mitigation plans, issues resolution and capacity planning. I proactively maintained progress, budget, minimized risk and maintained effective project controls. I liaised between various disciplines within the DDOT, CFO, DPW IT Departments and external entities including technology consultants, equipment vendors, and network planning engineers/architects.

LANDesk Project Manager

Confidential, Baltimore, MD

Responsibilities:

• Collaborated with the team and senior management to analyze, develop, and sign off each project's performance set while maintaining and administering PMO standards. Chaired weekly deployment/migration team meetings and bi-weekly milestone meetings to improve performance efficiency and increase productivity. I conducted weekly status reports and executive briefings reporting to senior management.
• Developed and authored manuals and user-guide documentations for SMEs and user groups. I managed, administered and supported User Acceptance Testing, initiatives by providing business-analysis expertise throughout the test lifecycle for defect and change requests. Managed and supervised the implementation of numerous CMS driven eCommerce solutions and stand-alone terminal software development, managed the Web-design and development teams.

Disaster Recovery Project Manager/Engineer

Confidential, Fairfax, VA

Responsibilities:

• I managed and supervised the administration and support of systems and data backups in an Ethernet WAN topology. Project managed the daily, weekly and monthly backup of mission-critical global data of Linux, Dell, Compact & VAX machines. I Managed and supervised the systems upgrades, data media bar-coding, off-site data media storage and delivery. Managed and supervised rack mounting and installation of Compaq DLT 13/50GB DLT drives/Tape-Libraries and Proliant servers ensuring good cable management, configuring & braking up DLT Tape library/drives RAID 0/5 set. Remotely monitored network backup using the virtual application
• Managed, supervised and monitored network connectivity problems using Compaq insight manager. Managed and supervised the migration of Lotus notes users; I prepared installation/configuration specification and change control document for successful installation operations, installing IT equipment and the fallback failsafe procedure, implemented and supported Load balancing and Clustering. Troubleshoot and resolved Network cabling connectivity problems on RJ45, BNC & Fiber Optics.