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Enterprise Program Manager Resume

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Middletown, NJ

SUMMARY:

  • Currently working as a Senior Manager, Confidential .
  • Around 15 years of IT experience in delivery of Large Projects (Web based, Client Server and SOA) and Global Application Development and Maintenance Engagements.
  • Experience managing client P&L of more than $50 million dollars, including reporting and metric assessment for the Program.
  • Experience in Managing Multi Million Year contracts worth $50+ million dollars for Application Value Management / Production Support engagements.
  • 10+ years of experience in managing the program, delivery management, global delivery models involving Managed Services model (for application support and enhancements) and Iterative methodology (for application/product development)
  • 10+ years of experience in managing $10 Million+ programs involving tools like Microsoft Dynamics CRM, Visio, SharePoint, Excel 2013 and technologies like Enterprise Application Integration (EAI), XCode, Objective C, J2EE, Adode CQ, VB 6.0. ASP, COM+, ASP.NET, C#, .Net, SharePoint, Data Warehouse, ETL, SSIS/SSRS, SQL 2008.
  • 1+ years of Data Center Consolidation for geographically dispersed locations.
  • Experience in SDLC, Agile & Water Fall Methodologies executing multimillion dollar projects.
  • 10+ years of Experience in ITIL for Managed Services Engagements (Infrastructure and Application).
  • 10+ years of experience in BMC Remedy for Service Requests, Incidents, Problem Management and Outage Management.
  • Around 10 years of experience in Application Value Management / Application Development and Maintenance globally.
  • Basic objective is to grow the business (develop ideas OR solve key questions facing clients) like Service Oriented Architecture (SOA) & Cloud computing to consolidate data center and get a higher ROI.
  • Experience in writing SOW and responding to RFP from the client for Business Development.
  • Outage and SLA KPIs baseline for Large Engagements.
  • Years of Experience: Around 15 years of experience

PROFESSIONAL EXPERIENCE:

Confidential, Middletown, NJ

Enterprise Program Manager

Responsibilities:

  • Phase 0 for multiple projects and cost negotiation with Business and Customer worth $25 million dollars +.
  • Program Management - Managing the overall U-Verse Program and getting approval from Business for the overall cost of the Project.
  • Get the L1 Estimates / Quote from multiple impacted teams and negotiating with the Business for aggressive deadlines with a reduced scope and reduced cycle time.
  • Managing any priority escalations and dependencies and finding out ways and means so that the overall program is delivered as planned.
  • Vendor Management - Managing Vendor relationship with Confidential &T and making sure that all the required support is provided from Confidential &T Inc.
  • Business Expectation Management - Working with the Business Teams for the priority and Program Delivery to make sure that the Business needs are mapped with the overall Program delivery.

Confidential, O’Fallon, MO

Enterprise Program Manager

Responsibilities:

  • Phase 0 for multiple projects and cost negotiation with Business and Customer worth $10 million dollars +.
  • Program Management - Managing the overall Priceless Cities Program and getting approval from Business for the overall cost of the Project.
  • Get the L1 Estimates / Quote from multiple impacted teams and negotiating with the Business for aggressive deadlines with a reduced scope and reduced cycle time.
  • Managing any priority escalations and dependencies and finding out ways and means so that the overall program is delivered as planned.
  • Vendor Management - Managing Vendor relationship with Confidential and making sure that all the required support is provided from Confidential Technologies.
  • Business Expectation Management - Working with the Business Teams for the priority and Program Delivery to make sure that the Business needs are mapped with the overall Program delivery.

Confidential, Shelton, CT

Onsite Program Manager.

Responsibilities:

  • Phase 0 for multiple projects and cost negotiation with Business and Customer.
  • Client Management - SPOC for any client escalations.
  • Program Management - Managing the Global Product Support multiyear Program with 50+ Countries worth $30mn +.
  • Business Development - New Business Initiatives of $15mn+. Basic objective is to grow the business (develop ideas OR solve key questions facing clients) like Service Oriented Architecture (SOA) & Cloud computing to consolidate data centers and get a higher ROI.
  • Data Center consolidation for Windows Tier3 Servers Globally as a part of Data Center Consolidation Project.
  • Outage and SLA KPIs baseline for new transitions.

Confidential

Program Manager

Responsibilities:

  • Design & Architecture - Architect the complete Accounting Interface and work with Engineering for Product Integration.
  • Client Management - SPOC for any client escalations.
  • Team Management - Manage the complete team across all the phases of the Project.
  • Business Development - Proposals for new development phases and projecting the Application Development and Maintenance Efforts for future
  • Responsible for overall management of the project which includes preparation of the project charter and the project management plan, negotiating with the vendor for their participation in the project, collecting project metrics and measurement reporting of progress against plan and to take action wherever progress deviates from plans, maintaining continuous communication between top management and project team, keeping key leaders and members informed as to status, s and problems, establishing quality and risk management procedures, ensuring adherence to change management procedure, Co-coordinating all activities and resolve conflicts within multiple projects. Successful implementation across multiple geographies.

Confidential

Environment: O/s: Windows 2003 S/w: SQL Server 2005, J2EE, Java, Data Warehouse, ETL

Responsibilities:

  • Role: Project Manager. Proof of Concept and overall architecture of the Project was driven by me. Responsible and team building and review HLD, LLD and Code. Also responsible for the overall delivery of the Project. Responsible for estimation, planning, control and reporting of the project with Confidential Stake holders. Develop Project schedule and ensure projects are within cost & budget. Ensure that there is no schedule deviation of the Projects. Develops resource plans for the Projects and ensure that the resources are utilized optimally. Prepare detailed Project Plan using Microsoft Project. Highlight the critical path of the Projects so that Projects are on schedule and cost. Prepare Status Reports for the Project Performance and highlight any risks and challenges. Follow the Change Management procedures in case of any Requirement Changes. Completion of UAT with the Business Stake holders and successful implementation of the Project to Production and hand over to ADM after Post Production Support. The Roll Out included USA, France, UK and Canada.

Confidential, Stamford, CT

Onsite PM

Responsibilities:

  • Responsibilities included application development and Onsite coordination of Enhancements and Projects. Responsible for end delivery of Projects, Enhancements/ Production fixes for around twenty different applications which are interfaces from Meter to Confidential and Post across the globe. I was also responsible for maintaining Quality and Process as per the CMM Standards to deliver products with zero bugs.

Confidential

Responsibilities:

  • included Migrating the existing ASP Tier 3 Online application to ASP.NET using C# as the Server Side Code. The Migration is being done in phases. In the first Phase we would re use the existing COM+ Components. In the next phases we would start from the requirement analysis, HLDD, LLDD and then develop the existing components in C# which would be used in both Tier 3 Windows Application and Tier 3 Web Application. The application completely handles the working of Account creation, Meter creation and further related activities.

Confidential

Module Leader

Responsibilities:

  • Responsibilities included for building the Proof of Concept using C# and ASP.Net which explains the architecture of the Application. I am also responsible for Design and Development of the Administration module which would be reused across the CSA Suit of Applications. I am also responsible for building the generic components which would be reused across the applications.

Confidential

Module Leader

Responsibilities:

  • Responsibilities included for integrating the existing COM+ Components with the .NET Framework and developing Swift messages for External Transfers of Shares. An external transfer is one where money is not involved. The Swift messages consist of blocks and each block is made of tags. Each tag is defined to transmit a particular data.

Confidential

Team Member

Responsibilities:

  • I was basically concerned with the complete design and work-flow management of the ASP.NET Pages, Business logic implementation and layering of the various components. My module was dealing with a search criterion to search a particular record depending upon conditions. The Search Criteria was passed to the business logic which in turn returned temporary Record Set depending upon the conditions. The Business Layer would in turn access the table layer and the database.

Confidential

Team Member

Responsibilities:

  • Team Member. I worked in the areas of designing, developing and testing.

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