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Experience Leader Resume

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Emeryville, CA

SUMMARY:

  • Marketing technology professional — seeking a leadership role for a customer - driven organization who can utilize my extensive digital marketing expertise.

TECHNICAL SKILLS:

SKILLS: Adobe Experience Manager, Analytics Campaign, Target, Google Adwords & Analytics, Agile, MRM, Data Warehousing & Mapping, Wordpress, MediaBin, Microsoft Office Suite, Network & Analytics, DoubleClick, comScore, HIPPA & FIHR Standards, Salesforce, WordPress, Tableau, YouTube, Facebook, Outbrain, Sprinklr

PROFESSIONAL EXPERIENCE:

Confidential, Emeryville, CA

Experience Leader

Responsibilities:

  • Architected communications platform delivering an enhanced Confidential t experience utilizing Electronic Health Records management, mobile scheduling, hospital client intake & information gathering, and pricing.
  • Ran multiple projects within the project — delivering optimized Confidential t processes, managed HIPAA email

Confidential, Los Angeles, CA

Marketing Manager

Responsibilities:

  • Improved customer experience through Confidential t engagement testing and measurement.
  • Implemented systems to meet team demands, including Adobe Experience Manager and delivering A/B testing using Adobe Target and Optimizely.

Confidential, Los Angeles, CA

Game Marketer

Responsibilities:

  • Injected new demand generation and program optimization tactics — nearly doubling campaign engagement and YOY sales efficiency for the Disney Infinity gaming platform.

Confidential, Santa Monica, CA

ECommerce System Development

Responsibilities:

  • Launched Adobe Solutions Consultancy (AEM, Analytics Campaign, Target).

Confidential, Costa Mesa, CA

Digital Strategist / Key Account Lead / Business Developer

Responsibilities:

  • Transformed Confidential Care's Medicare Division digital approach — significantly increasing lead conversion, efficiency, and shattering previous acquisition results by more than 40%.
  • For Optum, played a crucial role in architecting and executing the go-to-market and digital strategies for its internal online hearing aid startup.
  • For Pacific Life, drove significant overhaul of its information architecture while planning and leading SEO and large-scale online research projects.

Confidential, Los Angeles, CA

Chief Communications Officer

Responsibilities:

  • Led reorganization process transforming the Chapter into single LA Region, implementing new IT systems, CMS and CRM solutions, and a new website — raising $10 million in additional donations to aid LA-wildfire victims, set up Google grant campaign and collected a $400,000 online.

Confidential, Phoenix, AZ

Principal

Responsibilities:

  • Successfully implemented paid search campaigns for Joann.com, myShape.com, The Student Loan Corporation, and SEO visibility for Realogy Real Estate Group.
  • Led marketing process transformation initiatives for Joann Stores and MyShape.

Confidential, Scottsdale, AZ

Director of Search

Responsibilities:

  • Built, trained, and led the 20-person team in planning and executing digital advertising/search programs successfully doubling revenue from advertising and helping the agency to be named OMMA's 2005 Search Agency of the Year.
  • Optimizing internal capability, spearheaded user requirements, and transition to new search optimization and reporting platform.

Confidential, Berkeley, CA

Principal Consultant

Responsibilities:

  • Contracted by Google to perform customer satisfaction analysis of services. For Yahoo, tested sales effectiveness and identified markets for behavioral, localized, and geo-targeted products.
  • For Nolo Press, served as consulting Director of eCommerce and Direct Marketing Lead — launching the brand with a newly revamped website, affiliate sales, and outlet store channels.

Confidential, San Francisco, CA

Senior Digital Strategist

Responsibilities:

  • For Sony's VAIO division, delivered a large-scale CRM plan and website — creating B2B demo for ATG's Scenario Server.
  • For LeapFrog's al toy business, prepared and packaged business plans, financial models, and website requirements documentation — helping the client to secure $20 million in investment

Confidential, Oakland, CA

Vice President, Sales, and Marketing

Responsibilities:

  • Responsibilities evolved to include product development, working with OEMs to create unique products for the marketplace.

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