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Technology Relationship Manager Resume

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SUMMARY:

  • An Optimistic and Perceptive Technology Relationship Manager with strong analytical and implementation skills, who brings entrepreneurial energy and a sense of urgency and bottom - line orientation to business issues. Over fifteen years of experience in Information Technology, Financial Services, Government and Transportation industries. Enjoys intellectual challenges with opportunities to discover, develop and present new ideas or concepts. A resourceful and creative leader with a strong work ethic.

TECHNICAL SKILLS:

SKILLS: Financial Analysis Budgeting & Forecasting Project Estimation SharePoint Project Management Risk Analysis & Mitigation Project Reporting Process Improvement Microsoft Project, Microsoft Word, Excel, Access & PowerPoint Business/ IT Relationship Management Project Resource Allocation and Forecast Excellent verbal, written and interpersonal skills Information Security Risk and Regulatory Compliance Clarity Develop and maintain project schedules Project Scope Control SDLC, PMBOK, ITSM, ITIL, Waterfall and Agile Project Management Methodologies PMUWS - Project Management Universal Workstation Enterprise Project Management tool- EPM STAMP RTS- Resource Tracking System ProSci- ADKAR Certified Change Practitioner JIRA Data Governance Prosci ADKAR

PROFESSIONAL EXPERIENCE:

Confidential

Technology Relationship Manager

Responsibilities:

  • Apply all 5 phases of SDLC to successfully manage multiple high visibility and complex IT projects
  • Partner with Business Leadership and IT Resource Managers to determine prioritization of upcoming projects and capacity / allocations of Technical Resources.
  • Manage multiple project/ program resource forecasts and financials.
  • Work closely with IT / Business teams to insure Information Security and Data Governance standards meet or exceed federal regulations for PII data and other restricted data.
  • Apply Prosci ADKAR methodology to facilitate successful change management.
  • Facilitate program level process changes for the BMG team to reduce inefficiencies and streamline operations.
  • Present project status updates to senior leadership weekly as well as facilitate daily project meetings
  • Partner with Business System Consultants and Tech Leads in creating the Business Requirements.
  • Strong data collection and reporting experience
  • Quickly establish credibility to build and maintain effective working relationships
  • Ability to articulate issues, risks, and proposed solutions to various levels of staff and management
  • Able to identify risk factors and ensure enactment of appropriate controls
  • Strong analytical skills with high attention to detail and accuracy
  • Experience managing geographically diverse teams including both multiple domestic and off-shore locations
  • Relationship builder with a flexible approach, can work in direct partnership with senior leaders, leveraging strong influencing and presentational skills.
  • Thought leader and develop integration and implementation approaches to support line of business execution
  • Ability to leverage reporting and analytics to drive strategy decisions and track activities.

Confidential

Senior Project Manager

Responsibilities:

  • Responsible for managing multiple complex, high visibility Infrastructure Projects on the Teradata platform.
  • Consult with business partners to define complex project requirements, budgets, business cases and Statements of Work. Apply PMI PMBOK project methodology and enforces project standards
  • Analyze and plan for project financial management including budgeting, forecasting and reporting actuals to plan
  • Facilitate planning sessions, status meetings and presentations to management and project stakeholders Communicate relevant project information to key stakeholders
  • Apply Prosci ADKAR methodology to facilitate successful change management.
  • Utilized PMUWS for project documentation, STAMP for project financials and RTS for resource management
  • Ensures project artifacts are complete, current, and stored appropriately.
  • Responsible for end-to-end project management and demonstrate ownership of the entire process from project inception to implementation.

Confidential

Senior Project Manager

Responsibilities:

  • Responsible for managing the CyberSecurity Operations program portfolio of 20 projects.
  • Projects include: 3 Top of House- very high visibility and complexity, 15 RUN projects - high visibility & complexity, and 2 BAU projects- scheduled application enhancements for business users
  • Manage budget, forecasting, cost allocations, resource allocations for all projects in Clarity.
  • Present all project status / financials at weekly and monthly portfolio reviews to executive leadership
  • Mentor / Manage technical leads, app developers, testers, data architects, business SMEs and other team members to ensure their work stay on track with Work Breakdown Structure.
  • Build and manage project plan / WBS. Ensure milestone dates / critical path items don't push out causing delays and issues with project interdependencies.

Confidential

Senior Technology Project Manager

Responsibilities:

  • Responsible for leading project teams and managing all activities in a project life-cycle (initiation planning, executing/controlling, and closing) associated with high visibility projects, across multiple lines of business and carry a substantial impact to the relevant businesses.
  • Interact with senior leadership and major stakeholders to establish strategic plans, objectives for programs or projects. Consult with business partners to clarify and define complex project requirements, budgets and business cases, including statements of work.
  • Create and deliver presentations on program or project goals and plans, including progress reports.
  • Responsible for end-to-end project management and demonstrate ownership of the entire process from project inception to implementation.
  • Develop and implement program and project level processes, procedures and performance metrics.
  • Responsible for sourcing, negotiating and managing outside vendors.
  • Ensures program/project-related risks are managed according to the Project Management Policy.
  • Utilized PMUWS for project documentation and STAMP for project financials.

Confidential

Sr. Project Controls Analyst

Responsibilities:

  • Lead and manage teams through entire project life-cycle. Develop and execute application project work plans in MS PROJECT SERVER and manage as appropriate to meet schedule milestones.
  • Analyze and plan for project financial management including budgeting, forecasting and reporting actuals to plan.
  • Post updated project plans / schedules, weekly project status update reports, and Project Interdependency reports on the IT PMO SharePoint site. Maintain SharePoint site for multiple IT projects to ensure all schedules, data, reports, etc. are current and show accurate, concise information for leadership.
  • Successfully create, build and actively maintain detailed schedules for complex IT project with a value of $1M- $5M.
  • Ensures project artifacts are complete, current, and stored appropriately.
  • Develop and implement program and project level processes, procedures and performance metrics.
  • Facilitate planning sessions, status meetings and presentations to management and project stakeholders Communicate relevant project information to key stakeholders.
  • Consult with business partners to define complex project requirements, budgets, business cases and Statements of Work. Apply PMI PMBOK project methodology and enforces project standards.
  • Identify resources needed and assign individual responsibilities. Prepare for engagement reviews and quality assurance procedures.
  • Directly manage vendor contracts. Utilize SDLC, Accenture, ITIL, ITSM, Waterfall and Agile project management approaches. Conduct data visualization, dashboarding and business intelligence.
  • Actively manage the work efforts of multiple functional resources through the project plan.
  • Establish basic scope control procedures. Provide financial, accounting and business management analytical support to various levels of management and customers.
  • Evaluate and Report Major Projects O&M and Capital budget variances.
  • Develop year end/quarterly/ monthly Major Projects O&M and Capital projections.
  • Develop financial presentations for management review, cost/status reporting and decision making.
  • Work with management and staff to develop the long range business plans and budgets. Generate reports, graphs and charts as requested. Identify and resolve business, budgeting and accounting issues.
  • Provide technical expertise, guidance and assistance for questions and problems related to financial business management.

Confidential

Project Manager

Responsibilities:

  • Prepare and implement project controls for a leading provider of infrastructure construction and support services to owners and builders of energy power, pipeline and communications facilities throughout North America.
  • Write financial analysis reports and deliver presentations on projects costing over $1M.
  • Track deliverables and organize information for review by senior management.
  • Prepare pricing proposals, revenue and margin analysis and forecasting and budget planning information.
  • Serve as a liaison between Project Managers and Billing specialists. Prepare estimates from sketches, preliminary maps and drawings, scopes of work or data sheets. Convey project contingency requirements.
  • Developed and maintained tight controls on labor rates, vehicle usage which resulted in reduced man-hours, improved efficiencies and a higher profit margin on projects.
  • Consistently received excellent performance reviews and positive feedback for on time and under budget projects.

Confidential, Charlotte, NC

Project Manager

Responsibilities:

  • Planned, developed, managed and implemented new processes, process improvements, cost savings initiatives and best practices for multiple complex IT Projects and business initiatives for the 18th largest city in the United States with over 730K residents.
  • Utilize SDLC, Accenture, Waterfall and Agile project management approaches.
  • Developed and administered departmental budges and reporting for citywide Information Technology, network technology services, and procurement services.
  • Assisted with the development of Requests for Proposals (RFP) and Request for Quotes (RFQ) that accurately reflected the needs of both IT and business which delivers the best value to the organization.
  • Consulted with and assisted divisions in the analysis of work processes, procedures, and overall departmental productivity as relates to financial performance and costing methodologies. Reviewed and administered service level agreements.
  • Selected to serve as a liaison with various department heads and the budget office and successfully helped develop capital improvement budgets to fund various projects throughout the City of Charlotte.

Confidential, Manassas, VA

Project Manager / Management Analyst

Responsibilities:

  • Exercised responsibility for the Fleet Management Department consisting of 1,700+ vehicles; 800,000 gallons of fuel; and 11M+ miles annually.
  • Accomplished weekly analysis and reporting on vehicle fuel consumption and maintenance.
  • Handled competitive vehicle and equipment acquisitions of $5M+ annually.
  • Supervised acquisition of vehicle titles and tags.
  • Created and maintained inventory records. Improved supplier relationships through continuous monitoring and improvement of supplier performance.
  • Allocated funds, conducted recurring budget analysis to define needs. Provided leadership in identifying, evaluating, developing and implementing process improvements and cost saving opportunities across multiple lines of business.
  • Participated in the development of Requests for Proposals (RFP) and Request for Quotes (RFQ) for business needs. Assisted with the validation of Fleet/Freight suppliers and the of contracts to suppliers providing the products and services requested.

Confidential, Woodbridge, VA

Owner

Responsibilities:

  • Built and managed a transportation services firm into a thriving, profitable enterprise with a fleet of 10 trucks, 16 employees and $1.4M in revenue. Solicited and maintained a base of government and commercial clients. Prepared all accounting and financial reports. Formulated and executed budget. Established relations with banks to acquire capital. Negotiated all equipment purchases and financing. Developed, authored and executed business and marketing plans. Conducted presentations to acquire new clientele. Hired, trained, supervised and counseled employees. Ensured compliance with local, state and federal regulations. Developed safety programs.
  • Successfully maximized relationships with a network of business, corporate and government leaders in the Prince William area to build and generate sales and grow company from a one-truck business to a $1.4M revenue producing operation with a fleet of 10 trucks.
  • Landed contracts with the Confidential, local quarries, and asphalt and excavation companies, which resulted in repeat and additional referral business and increased revenues.
  • Authored a successful business plan, which helped in acquiring capital investment for additional equipment.

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