SUMMARY:

• Seasoned Project Manager with 12+ years of Project / Program Management in Insurance, Healthcare, Finance &Banking and Retail Industries. Overall 20+ years of IT experience.
• Skilled in managing full System Life - cycle projects, Global implementations, Multiple initiatives, engaging client participation, managing Vendor Relationships, leading diverse, On-site and Off-site team members and meeting project objectives.
• Managed the projects in all methodologies viz., Waterfall (8 years), Iterative (5 years) and Agile / Scrum (2 years).
• Managed/participated in several Custom Software Implementations, large complex projects in multi-tier environments in integration of cross functional, distributed environment, enterprise and E-Commerce applications. Also worked with infra structure projects. Implemented Identity Management application Tivoli.
• System development life-cycle (SDLC) management: Managed process analysis, requirements, design, development, testing,, deployment and support transition phases. Have managed Web based, .Net and Mainframe projects as per the processes of PMBOK, CMMI and ITIL.
• Risk Management: Normally identifies the Risks at very early stage and seek the resolution. Identified risks, analyzed impact, defined mitigations, tracked and reported risks throughout the project lifecycle.
• Technical Expertise - Worked extensively in IBM Mainframe environment as Developer and Application Architect for 10+ years.
• Resource Management: Managed team sizes of up to 50 members (on-site and offshore); resources included business analysts, development team members, user representatives and shared service teams (e.g. infrastructure and production support teams)
• Stakeholder & Conflict Management - Managed the Stakeholder expectations from multiple streams. Educated senior business leaders at Confidential about the hidden costs and long term impact due to lack of compliance and established a roadmap to allow the retailer to become compliant with guidelines established by PCI and Sarbanes - Oxley for newer technologies (Mobile POS, Google Wallet)
• Offshorization - Have extensive experience in Onsite / Offshore set-up. Managed the teams from both onsite and offshore. Also assisted in creating SOWs, Master Agreements etc.

TECHNICAL SKILLS:

Project Management and Microsoft: Office Suite, MS Project (10 years), MS PowerPoint (5 years), MS Excel (10Ywars), MS Word (10 Years), MS Visio (4 years), RUP (Classroom ), SharePoint (1.5 years), Lotus Notes (3.5 years)

Languages & Tools: COBOL, CICS, VSAM, FMS, TDMS, FoxPro, Java, J2EE

Databases: DB2, IMS, UDB

Operating Systems: DOS/VSE, MVS/XA, MVS/ESA, VMS, UNIX

Hardware: IBM 370, IBM 43XX, IBM 3090, ES/9000, VAX 780, VAX 750, PDP 11/34, PC-XT, AT

Other software: JCL, VSAM, Data MS-Office, MS-Project, Primavera, JIRA, HP Quality Center, CA7 (Scheduler)

PROFESSIONAL EXPERIENCE:

IT Project Manager

Confidential, Cleveland, OH

Responsibilities:

• Lead the EC group.
• Facilitating the communication with all stakeholders viz., senior management, Product Managers and technical teams of the program. Lead the status and risk meetings by setting the agenda.
• Planning, Creating and Maintaining the schedule
• Providing the Daily and Weekly status reports focusing basically on the s, upcoming tasks, risks and issues.
• Managing the risks and issues and project documentation.
• Vendor Management
• Resource Management

Platforms & Tools - MS-Office (Word, Excel, PowerPoint), MS Project, .Net, IBM Mainframe, COBOL, VSAM, DB2, Visual Studio

Enterprise IT Project / Program Manager

Confidential, Chicago, IL

Responsibilities:

• There are 2 separate streams. One is Credit Cards applications enhancements and maintenance and financial planning in Dataware house & Business Intelligence (BI) stream. On regular basis small size projects of 1K to 5K hours effort requirements arise. They are normally of 2 months to 4 months duration. Second stream is Regulatory compliance applications. These projects adhere to SOC, PCI DSS standards. They are also of small to medium sizes. Normally 4 to 6 efforts will be going con-currently.

PMO Project / Program Manager

Confidential, Chicago, IL

Responsibilities:

• This is maintenance and enhancement of the Payroll Products for the clients. Changes and enhancements basically originate due to changes in the Regulatory Board. These are normally short duration projects of 12 to 16 weeks managed in Agile / Scrum methodology.

Enterprise Project / Program Manager

Confidential, Oak Brook, IL

Responsibilities:

• This was a huge Program of redesigning and enhancing the features of web portals for Ecommerce and ERP sections. Few applications were migrated to new contemporary .Net technologies from VB and Legacy systems. Few new applications were added. Few applications were developed in SharePoint. The methodology followed is a combination of Agile, Lean and Waterfall methods. Scope included for 26 applications. Scope also included the warranty during the transition of systems to operations. These were as per ITIL, ITSM principles. Some of the applications were implemented on mobile devices like IPADs and Android tablets. These applications were using the Web services IE, Chrome. The applications were of financial planning, accounting, receivables, billing & customer service etc.
• Took over in midst of the project while project was during design & development. Worked through Development, Testing, User Acceptance and Roll-outs.

Enterprise Project Manager / PMO Consultant

Confidential, Newark, NJ

Responsibilities:

• This project was about the Master Data Management for the Healthcare organization. The program was carried out in 2 phases. First phase was about determining the overall strategy and scope of the program. Initial groundwork was done in Phase 1.
• Started with phase 2. Managed after the SOW was signed and initial kick-off till formal closure of the project. Worked with various technical groups viz., Data Design, Business Intelligence (BI), Data-ware house (DWH).

Enterprise Project / Program Manager

Confidential, Chicago, IL

Responsibilities:

• Managing the Application Development for mid-size and small size projects for Healthcare program with focus on ‘Brokers and Shoppers’ applications. These were in compliance with HIPAA regulations. Some of the projects were on Medicare / Medicaid viz., VA Tiered. For the period of 6 months managed 6 projects at various stages. Application Development Manager (App Dev Manager) role starts after Discovery phase in which Project Charter is developed and business requirements are done. App Dev Manager takes the charge afterwards. Leads the further Technical analysis, Estimation, Planning, Tracking, Testing and Production deployment phases. Following are the projects managed during 6 months. Scope also included the warranty during the transition of systems to operations. These were as per ITIL, ITSM principles

Release Manager / PMO Consultant

Confidential, Deerfield, IL

Responsibilities:

Responsibilities:

• Customization and Deployment of Utilities
• Infrastructure Projects
• Portal Development for Claims Division

Sr. Project Manager

Confidential, Plymouth, MN

Responsibilities:

• Developing the Intranet site / Electronic Content Management (ECM) System for Multiple departments and ERP systems. Migrating the content from Stellent to Open Text (Live Link)
• Leading the Infrastructure project to implement ‘IBM-Tivoli Single Sign On (SSO)’ for various applications like Payroll, Accounts Receivable, Accounts Payable enterprise-wide. Maintaining and constantly supervising the SLAs for the productions.
• Translation project - Translating the contents from English to other Languages.

Independent Consultant

Confidential, Lake in the Hills, IL

Responsibilities:

• Estimation of documentation project
• Coordinating developing the Use cases
• Coordination of activities
• Interacting with internal business clients, and multiple vendors/contractors
• Requirements Gathering
• Managed large system life-cycle project in multi layer environment. Developed portals using web services, web logic in .Net environment with SOA architecture. Interfaces were developed J2EE.
• Portals were to administer the Insurance policies, Premiums and build policy histories and MIS application viz., Financial Accounting systems. Some of the portals focused on Health care products and personal Health Insurances, Claims Processing, Billing and customer service. This system provided interfaces to VoIP modules. VoIP have text to voice conversion features. They also included e-commerce applications involving financial transactions. Dealt with infrastructure groups to define the security access levels, software upgrades and installation. Created 2 major change controls due to change in technical requirements and resulting milestone changes.
• Transition - Objective was to take over the Maintenance from Internal staff. During this process led the ‘Knowledge Transfer’ process with the team consisting of onsite & onsite resources. These applications were part of Supply-Chain process focusing on ERP, Sales and Purchase. Responsible for overall IT service management (ITSM) as per the ITIL compliances. Led the process of defining the ‘Managed Services’. Monitored the SLAs to set a baseline.
• Data Center Migration - Anchored the Mainframe Migration for the whole Track till completion. The objective was to consolidate the multiple data centers. This migration involved moving all the applications and databases from multiple mainframes. Developed the test plans for migration. Led the testing and implementation activities. Main objective was to locate all the servers at one location.
• Catalyst Integration - Anchored the ‘Catalyst Integration’ team for whole Track. Catalyst is project is implementation of SAP with homegrown legacy systems. Basic purpose is build the online and offline interfaces between Legacy systems and SAP. The SAP modules involved ‘Purchase Order’, ‘Accounting’ and ‘Invoicing’ systems. Sales and Purchase applications had PPO applications.

Implementation Coordinator / Business Analyst/ Project Manager

Confidential, Bloomington, IL

Responsibilities:

• As Implementation Coordinator was responsible for Implementation Strategy during planning stages, Review Requirements, Detailed Implementation Plan, Related Communication plans during development phases, User Acceptance Testing, Organizing the activities for end-users, Monitoring the roll-outs nationwide, Interacting with various units like infrastructure, system administration groups and Coordinating with Quality Assurance team for process compliance and process improvements during closure and maintenance of project artifacts.
• In some projects I also worked as Business Analyst. Function was to
• Gather requirements, Developing requirement process flows in homegrown templates
• Develop Use cases, Test Cases, UATs
• For 2 years, I have handled the projects handling the IT Infrastructure services., ITSM - governing continuous system upgrades of COBOL, CICS.
• For 3 years worked with Data Warehouse group and was responsible for implementing 15+ projects. Also coordinated with business and technical teams for data summarization and data design.
• For 2 years, I worked on projects at Statefarm Bank on Retail Banking, General Ledger processing, AR and AP, OTC Collateral applications.

Project Manager

Confidential, New York, NY

Responsibilities:

• The scope of this project was to expand the necessary ‘Dollar’ fields to increase by 100 times for Insurance, Finance and Asset Management systems. Claims and Premium modules has EDI (Electronic Data Interchange) modules for direct bank and credit card processing. There were 27 systems of medium and complex nature with cross functionalities in the scope of the project and nearly 10mn lines of code to be converted. These systems were both On-line and Batch systems with various processing cycles.