SUMMARY:

• An energetic and vibrant professional who will deliver projects with excellence using creativity, enthusiasm and years of experience in business analysis, technical writing and change management.
• Experienced in the documentation of system and business requirements/specifications. Key combination of business knowledge, technical experience, and exceptional facilitation and communication skills to excel in any project and environment. Dynamic and strong in both leadership and team roles.

TECHNICAL SKILLS:

Databases: Oracle 9, 10, 11, MS SQL Server, and MS Access

Tools: Toad, Microsoft Office Suite, WS FTP Pro, WinSCP, App/Web servers, HTML, XML, WebLogic Server, WebSphere, SoapUI, WebServices, Peoplesoft 9.1, and Adobe AIRAlteryxTableau Server and Tableau Desktop

PROFESSIONAL EXPERIENCE:

Confidential

Senior Business Project Analyst

Responsibilities:

• Senior member of the State Unemployment Tax Services team, delivering process improvement plan with a focus on BU business process improvement and alignment.
• Skillfully captured business processes, gathered and documented business requirements and produced technical specifications; translating effectively the business needs into what the technical team required to implement
• Developed and implemented program standards, templates and tools for the slate of business and technology projects.
• Assessed the overall change impact of the transition from legacy system to the new application.
• Wrote extensive user stories for testing purposes.
• Gathered and analyzed issues, prioritizing key topics and identifying approach for resolution
• Designed and conducted leadership workshops
• Developed and delivered
• Established and implemented customer communication plan
• Created, configured and Customized SharePoint Team site to showcase Analytics and Metrics
• Expertise in creating, configuring and customizing Web Application, Team Sites including Site Collection, Lists, Document Libraries, Content Types, RSS and Custom Lists.
• Worked on creating and customizing Dashboard pages and Report Center.
• Experienced in working with clients, gathering requirements, and translating those into system improvements.
• Expertise in Adding/Changing/Removing users and user group permissions for various sites, updating content & changing navigation.
• Experience with administration of search engines and relevancy tuning - Thorough understanding of search features in FAST Search for SharePoint 2010.
• Extensively Worked on Web Parts, Custom List, Document Libraries and Picture Libraries Using SharePoint Object Model.
• Good communication and strong interpersonal skills with quick adaptability to new environment.
• Assess, capture, and translate complex business issues and requirements into structured analytics
• Build analytics solutions using variety of analytics tools, and create robust documentation of solutions and underlying design decisions and operating procedures
• Support project leaders in tracking and communicating project risks, budget, rates, and launch/closeout activities, including the administration of work papers and collaboration sites
• Proactively broaden and deepen client relationships by working with varying levels of client team members
• Contributed to build business dashboards to conduct trend analysis on case management metrics, especially relating to driving team performance, customer retention and tax consultant’s productivity.

Confidential

HCM Analyst

Environment: People Tools 8.49

Responsibilities:

• Involved in the assessment of the conversion of PeopleSoft HCM 9.0 to 9.2
• Handled complete and accurate documentation for all the new processes and interfaces of 9.2.
• Conducted meetings with the Users and the testing team and involved in discussing their problems and helped them out infinding the proper solutions for their requirements.
• Participated in Workday Workshops for HCM Product Assessments.
• Responsibilities/Activities Involved in Design, Development, Testing, and Enhancement of PeopleSoft HRMS for HR and Payroll modules finding the proper solutions for their requirements.
• Maintained the process managers in redesigning the business process by introducing Self Service pages to the employees and workflow that will reduce the workload and streamline the process.
• Responsible for formulating the Upgrade guide lines for the development team to upgrade the various PeopleSoft objects.
• Organized hourly or non-exempt hiring process (recruit, interview, recommend candidates, extend offers, handle pre-employment testing) in conjunction with the HR Manager and Recruiting team as applicable.
• Directed management on appropriate resolution of issues related to staffing, employee performance, and development, organizational structure, compensation, Absence Management etc.
• Partner with other HR departments to develop policies and programs which meet current and future business requirements.
• Recommended new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed.
• Facilitated the annual compensation planning, succession planning, and other human capital management processes.
• Provided application support for HR, Benefits, Payroll and various Interfaces to and from various Internal & External systems, like Application Engine, People Code, PS Query.
• Evaluated the employee's pay summary from data available in People soft

Confidential

Manager-HRIS

Environment: PL/SQL, QTP, Quality Center, Oracle 11i

Responsibilities:

• Manage the analysis of human resources systems and the implementation of custom proprietary HRIS System.
• Responsible for analysis, development and implementation of custom reporting requirements for all 3rd party interfaces.
• Manage client staff on implementation, client and project development.
• Manage development of reporting requirements, analysis of inbound/outbound custom interfaces, administration programs for clients performing upgrades, implementation of federal and multi state taxing compliance and reporting, including formal documentation, schedules and classroom presentations.
• Analyze requirements and design documentation paying special attention to fit/gap analysis.
• Develop and perform product demonstrations of the payroll and human resource systems.
• Processed payroll to ensure timely, accurate and proper calculation and distribution of labor costs and hours accounting.
• Conduct implementation of Ceridian's applications focusing primarily on their PC/network based human resource application.
• Develop test scripts and assign methods to perform system testing.

Confidential

Sr. Business Analyst

Responsibilities:

• Capturing system requirements and preparing the high and low level design.
• Checking the task status periodically and helping the team to complete the work on schedule.
• Collecting and integrating the completed tasks from various sources.
• Coordinating and performing system tests and assist user acceptance tests.
• Production support, application maintenance and enhancement.
• Requirements gathering and Impact analysis.
• Daily jobs monitoring.
• Co-ordination with Offshore/Onsite.
• Periodical collection of project metrics for quality control.
• Internal process review and Peer to Peer review.
• Process documentation and revision as and when required.
• Re-design of the PACE SRS system for performance improvement.

Confidential

Sr. Business Analyst

Environment: Actuate ERDPRO, iserver, Oracle 9i, Toad

Responsibilities:

• Gathering functional requirement from end users.
• Preparation of report technical specification.
• Setting up Meeting with offshore folks (Wipro Team) for design & development of Reports.
• Query tuning for performance improvement.
• Developing BIRT reports
• Deployment of BIRT report on Tomcat server.
• Created Views, stored procedures and Packages for reports.
• Creating Procedure for Datastage Jobs.
• Co-ordinating with different source system and ETL team for sourcing of Data.

Confidential

Sr. Business Analyst

Responsibilities:

• Business Analysis and preparation of Functional Requirements Document
• Interaction with the onsite clients for understanding the business needs
• Requirements gathering, project planning and quality assurance
• Providing the technical team with functional knowledge and domain logic
• Proposal preparation for new projects

Confidential

Responsibilities:

• Developed manual test scripts for System Testing and Regression Testing efforts.
• Created and populated Test Data for supporting the parameters in the Test Scripts.
• Established Traceability across requirements, test scripts and defects in Test Director to maintain traceability and to track requirements testing status.
• Conducted Defect walkthrough calls with the development team and perform Root Cause Analysis for defects with the development team.
• Provided Testing Status to management and conduct follow up calls with concerned departments to resolve any outstanding bug resolution related issues.
• Testing using Quick Test Professional and Test Director

Confidential

Sr. Financial Analyst

Responsibilities:

• Evaluating product requirements and preparation of requirement specifications.
• Worked on financial models, contributed to research and functional specification.
• Worked on projects like 72t, Life Insurance Analysis, Inherited IRA, Qualified and Non-Qualified Annuities, Non-Deductible IRA, Community Property, Efficiency Frontier, Model Portfolio Builder, Equity Classification, and Retirement Planning.
• Managed all technical documentation projects for the unit. e
• Wrote extensive process documentation.
• Preparation of Use cases, functional testing and preparation of test plans.