IT Consultant, JIRA Administrator Administer Resume

TECHNICAL SKILLS:

Expert Level Systems Administrator for Atlassian Tools: - JIRA, Confluence, Portfolio, HipChat and FishEye/Crucible Instances.

PROFESSIONAL EXPERIENCE:

IT Consultant, JIRA Administrator Administer

Confidential

Responsibilities:

JIRA - 150+ projects and 1,000+ active users.
Confluence - 300+ spaces, 1,000+ active users.
FishEye/Crucible - SVN client, 70+ repositories, 25+ users
Maintained the configuration of all seven instances with both the LDAP server and the JIRA/Confluence Internal Directories.
Migrated JIRA from V6.3.13 to V7.0.10 and migrated Confluence from V5.1.5 to V5.9.12.
Configured and performed system tuning and scaling for all JIRA and Confluence instances.
Account management, consisting of proper access and permissions, for all users and groups in all seven instances.
Setup the production server instances for JIRA and Confluence to perform daily:
System Backups.
Indexing.
Log analysis reporting potential defects.
Configured JIRA for Agile development along with the design of Agile Boards.
Researched plug-ins for potential use in the Enterprise. Obtained trial versions to test the plugins for use in a test server environment prior to production server implementation.
Migrated JIRA projects and data between JIRA instances and migrated Confluence Space and Site data between Confluence instances.
Collaborated with the Atlassian Support Team to resolve issues.
Created JQL scripts to access JIRA issue content to create customized JIRA queries, filters, ports, agile board content, both scrum and kanban, and system and project dashboards.