OBJECTIVE:

• A challenging opportunity which capitalizes and furthers the development of my leadership, managerial, and diverse clinical skills and experiences.

PROFESSIONAL SUMMARY:

• Motivating leader, effective manager, and expert clinician with experience in Medical - Surgical, Critical Care, Out Confidential t Surgery, and Rehabilitation units, Long Term Care facilities, Home Health Care organizations, and Case Management
• Proficiently handles multiple complex responsibilities
• Identifies challenge areas, evaluates solutions, and initiates programs; makes necessary adjustments as needed to accomplish desired goals
• Significantly reduces staff turnover, improves employee engagement scores, clinical, and financial outcomes
• Creates and maintains effective and positive professional relationships, developing rapport with physicians, staff members, Confidential ts, and Confidential t family members

PROFESSIONAL EXPERIENCE:

Confidential, San Antonio, Texas

Responsibilities:

• Director of Clinical Services for a Non- Profit Organization.
• Oversees over all clinical services. Bed capacity 180+ with average census 160. Skilled, Long term care, Private pay and Managed Care residents.
• Manages 190+employees.
• Performs Administrator duties (more than 30 days) when necessary.
• Establish consistency, stability and unity to nursing administration and department through recruitment and well- defined and organized unit orientation and employee .
• Develop partnerships with other acute care hospitals to manage acute wound care services.
• Establish the Restorative Nursing Program.
• Track record of clearing deficiencies and residents’ complaints.
• Assists QA nurse with the QAPI.
• Assists Corporate Nurse in developing Policy and Procedure.

Confidential, San Antonio, Texas

Responsibilities:

• Manage the facility and perform Administrator duties for 3 months (facility was without an Administrator and Director of Rehab).
• Maintain, and periodically update written policies and procedures that govern day-to-day functions of the nursing service department.
• Develops, implements, and maintains an ongoing quality assurance program for the nursing department.
• Develops methods for coordination of nursing services with other resident services to ensure continuity of resident’s total regimen of care.
• Participates in facility survey made by authorized government agencies as necessary or as may be directed.
• Assist the Quality Assessment & Assurance Committee in developing and implementing appropriate plans of action to correct identified deficiencies.
• Assist the Discharge Planning Coordinator in developing, implementing and periodically updating written procedures for the Discharge Planning Program.
• Monitor the facility’s QA, QI, and survey reports.
• Manages 120 plus nursing staff, 190 bed facility.
• Responsible for hiring and recruiting of employees.
• Determines the staffing needs of the nursing service department necessary to meet the total nursing needs of the residents.
• Assists the MDS Coordinators to ensure resident’s assessments are accurate and transmitted on a timely basis.
• Monitors and coordinates the Restorative Nursing Program.
• Ensures that the facility’s Infection Control Policy and Procedure is implemented.

Administrator

Confidential, San Antonio, Texas

Responsibilities:

• Ensures quality of Confidential t care in the home. Primary function is the overall administration of the clinical departments.
• Monitors appropriate staffing and productivity.
• Coordinates care with the interdisciplinary team, Confidential t/family and referring agency.
• Directs and coordinates clinical departments and branches; assumes responsibility for continuity, quality, and safety of services delivered in compliance with the State and Federal regulations.
• Participates in activities relevant to professional services including development of qualifications and assignment of agency personnel.
• Supervises and provides direction to subordinates in an effort to ensure quality, compliance with Plan of Care and assessment and reassessment of Confidential t’s needs and continuity of services by appropriate health care personnel.
• Monitors QAPI Program and assures appropriate corrective measures are performed
• Promotes compliance with all fiscal intermediaries and/or other third party payors, through, coaching, and other assistance as necessary.
• Monitors systems and identifies problem areas.
• Meets mandatory continuing requirements of the agency/licensing board.
• Promotes and educates employees regarding the concepts of infection control and universal precautions in coordinating/performing Confidential t care activities to prevent contamination and transmission of disease.
• Uses effective interpersonal relations and communication skills, facilitates the use of these skills by other team members to achieve desirable outcomes.

Senior Case Manager

Confidential, San Antonio, Texas

Responsibilities:

• Provide services to all Confidential t financial classes, in Confidential t and out Confidential t onsite services and medically simple and complex diagnoses throughout the episode of care.
• Assess and manage clients experiencing complex and specialty illnesses to ensure cost effective and efficient utilization of health care services.
• Conduct UR to include pre-admission, concurrent, discharge using Interqual ISD.
• Participate in revenue cycle, denial and appeal process.
• Act as a client advocate, seeking and coordinating creative solutions to client’s health care needs without compromising quality of outcome.
• Coordinate smooth and safe transition of care to meet each Confidential t’s health care needs

Clinical Nurse Resource

Confidential, Mission Viejo, California

Responsibilities:

• Provided clinical resources to facility leadership team and clinical support.
• Assisted the Director of Clinical Services in all mock surveys.
• Supply Case Management to all MDS Coordinators, DONs, Administrators, and Clinical Resources
• Contributed in formulating and implementing best practices in orientation.
• Supported in developing and conducting in-service and al programs (including, but not limited to CPR class, IV, and RT ).
• Appraised al and quality improvement process and its outcomes.
• Validated the trends of the QI on a monthly basis.
• Transition Team Member of new building
• Executed 100-day clinical plan.
• Maintained Ensign Clinical standards and carry out best practice and clinical systems.
• Interim DNS for two facilities with desirable outcomes on annual surveys
• Zero deficiency on clinical and care areas.

Director, Case Management

Confidential, San Antonio, Texas

Responsibilities:

• Responsible for coordinating, evaluating, developing, completing, and monitoring all Case Management activities to include Utilization Review, Resource Management, Coordination of Care, Transition and Discharge Planning, and Social Work Services across the continuum of care.

Case Manager

Confidential, San Antonio, Texas

Responsibilities:

• Connected healthcare services to meet each Confidential t’s specific healthcare needs while promoting positive outcomes in a cost-effective manner.

Staff/Charge Nurse

Confidential, San Antonio, Texas

Responsibilities:

• Administered nursing care to critically ill cardiac Confidential ts.
• Aided the nurse manager with JACHO compliance chart audits and unit-based in-services.
• Mentored graduate nurses and newly hired staff nurses.
• Member of Employee Advisory and the Retention and Recruitment Committees
• Restraint Reduction Trainer and Pain Management Resource Nurse

Director

Confidential, San Antonio, Texas

Responsibilities:

• Facilitated communication across all disciplines to ensure proper discharge planning
• Ensure compliance with Texas Department of Health and Service Regulations.
• 22 bed hospital based Skilled Nursing Facility

Director of Nursing

Confidential, San Antonio, Texas

Responsibilities:

• Corrected Texas Department of Human Services survey deficiencies 60 and 90 bed facilities.
• Launched clinical systems.
• Peer Review Committee Chairperson

Director

Confidential, San Antonio, Texas

Responsibilities:

• Supervised the nursing preparation for the Commission on Accreditation of Rehabilitation Facility survey.
• 21 bed hospital-based Skilled Nursing Facility and 25 bed Rehabilitation Unit

Director of Nursing

Confidential, Poteet, TX

Responsibilities:

• Constructed marketing and reimbursement process
• 45 bed Skilled Nursing Facility