SUMMARY:

• Have a good knowledge about review, analyze the business needs, and evaluate business systems and user needs. Understand the requirements and results of process impact for the projects.
• 6+ years of working experience with corporate leaders to bridge the gap between business objectives and technology capabilities.
• Knowledge of P2P (Payment to Procure) - Oracle.
• Expertise in the creation of UML diagrams (Activity, Use Case, Flow Charts) using MS Visio through Agile methodology.
• Experienced to managing and implementing front, middle or back office solutions with the following Fixed Income security types: Bonds, FX, derivatives and structured products.
• Worked in fixed income trading analytics for the assigned projects.
• Assisted in the development, implementation, and management of the private equity portfolio strategy. Worked closely with the business partners in commodity supply, demand, and trade solutions.
• Conduct analysis of client capital and credit risk. Good knowledge about core banking solutions and card payment system for that includes loans, leases, deposit accounts, and cards.
• Provided servant leadership to the development team and guides the team in agile processes for self-organization, inspection and adaptation, transparency, and predictable delivery.
• Solid knowledge of business processes such as Business Analysis, Quality Analysis and Risk-based Project Management methodology with extensive experience with preparation of Business Requirements Document (BRD), Functional Requirement Document (FRD), Back Testing and Stress Testing.
• Worked with the bankers and other capital markets professionals, managers and other investors/advisers who play a key role in determining listing decisions.
• Researched high-level business requirements and prepared user stories, use cases and flowcharts in MS Visio.
• Provide evaluation and project management support for newonlineandmobile bankingproduct initiatives and enhancements. Maintain and analyze the bank’s competitor matrix for online and mobile banking functionality.
• Performed general ledger function as it relates to payroll and equity compensation, including journal entries, accruals, account reconciliations and month-end close functions. Worked with development team for equity stock issues, expense and compliance reporting requirements.
• Knowledge of business, finance, banking, credit and risk management to identify, recommend and promote products and solutions that best serve the client while still working within risk parameters that protect the bank according to country regulations and legal.
• Strong documentation skills in authoring Business Requirement Document, Functional and Non Functional Specifications by gathering business requirements and expectations from Subject Matter Experts (SMEs) and defining business processes, identifying risks, performing Gap Analysis, and mockups.
• In-depth knowledge of laws and regulatory compliances in banking industry: Anti-money Laundering Act (AML), Know Your Customer/Customer Identification Program (KYC/CIP) and OFAC checking inFLEXCUBEcore banking solution.
• Expert in test driven development & testing methodologies for performing User Acceptance Testing (UAT), Regression Testing, System Integration Testing (SIT), Business Acceptance Testing (BAT) and documenting testresults. Used HP Quality Center and JIRA tools for tracking and testing management.

WORK EXPERIENCE:

Senior Business Analyst

Confidential, Tampa,FL

Responsibilities:

• Worked in P2P (Payment to Procure) group and experience in Oracle System to General Ledger implementations and applications.
• Being a part of project team and having a responsibility for accounts changes, calendar updates, new ledger creation, system rules definition and other daily requested activities.
• Assisted in implementing enhancements and new functionality.
• Worked with partners across the organization to execute business initiatives and perform the duties of a Business Analyst within the Enterprise Supply Chain Risk Management at the Company.
• Elicited business and functional requirements necessary for creating Business Intelligence reports for Business Stake Holders from Loan Operations, Corporate Banking & Accounting.
• Supported and backup for daily required tasks.
• Prepared functional test cases covering all major test scenarios with the buy in from business and worked with the QA team to help them understand the flow & structure of Commercial Lending and Loan Servicing.
• Lead and implement processes to support the Third Party Management Program, in a vendor based solution while working with the various stakeholders across multiple businesses and functions within the client.
• We have followed Agile & Scrum Methodology.
• Gathered Business Requirements directly from business users. Analyzing and documenting different system flows, process flows and work flow.
• Drive meetings with Stakeholders to determine business requirements and/or qualify enhancement requests (ERs) to implement system enhancements.
• Based on CASP and CASP+ system, check the requirements, work with different business group within the company and assist in implementation and production support activities
• Produced business requirements, perform UAT Dashboard testing in Microstrategy system and manage production implementation and .
• Managed Change Requests (CRs) throughout the Life Cycle of a CR (from inception to deployment) ensure the project documentation is updated, clear, concise, and complete with necessary information.
• Demonstrate ability to effectively use SharePoint for documentation, materials organization, list generation and issue tracking.
• Ability to identify risks and action items that may come up in meetings/discussions, and to describe for tracking and status reporting.

Business Analyst/ PMO

Confidential

Responsibilities:

• Worked with the Confidential project team and getting responsible for all projects’ requirement documents and their analyzing, process managing and development &software connections.
• Developed and maintain market and industry data related to Banks product types / credit card facilities.
• Worked collaboratively with business representatives, Project Management and various teams/roles to develop and implement the specific technology and architecture necessary to deliver business solutions.
• Have a strong process documentation skills. Working knowledge of agile methodologies and SDLC (Software Development Life Cycle) Maintain a continual understanding of web and mobile development technology.
• Supported customer service channels or internal bank departments with online and mobile banking issues, problems or questions.
• Document requirements via JIRA. Wrote detailed user stories and use cases documents including storyboard and different diagrams functions.
• Developed a deep understanding of business needs from a financial and accounting perspective and how technology solutions impact the business community.
• Used MS Office and MS Project tools for drive and manage the project life cycle. During the project life, planned activities for financial cost items and arranged project capacity.
• Developed visual artifacts, such as context diagrams, process flow diagrams to support process and solution analysis and definition.
• Used Business Intelligence/ Analytics & Reporting system for track the banking sales and their performance. Prepared sales and SLA reports with using Business Objects tool that is also organizing system’ availability.
• Provides guidance as to the order of a team’s activities under Unified Modeling Language (UML).
• Created and tracked test plans, test cases and set for the requirements stored in HP Quality Center to ensure all the requirements are tested.
• Created and updated modeling a business process with a UML Activity Diagram. Used for the enterprise architectural modeling.
• Additionally, part of marketing team and member of partner organizations. For a marketing activities, searched a data which is affecting our aim of increase company profile and applying different s around global area with our automation product.

Confidential

Responsibilities:

• Played a role of Business Analyst who is collecting customers’ ps and their needs while all project life cycle.
• Conducted interviews with customers and manage the process for collecting and defining requirements therefore, regularly meet with customers and their different departments.
• Developed customer credit card process under banking fraud regulations for make a good services in the payment part. With this development, improved payment solutions and card payment system has been made more easy and user friendly.
• Participated in to maintain knowledge of lending and credit services activities, regulations, and continuing development of analytical skills.
• Prepared test cases and review documents for project and new changes and applications within system thence coordinate UAT testing process is being a main role in Confidential .
• Responsible for project from start to finish that are create models, data collection, generate reports/analyses and use Business Objects/BI tools.

Confidential

Responsibilities:

• While project process, documented the business process by identifying the requirements and supported the business activities as needed. Analyzed different implications on clients and worked with data from research to assist clients business.
• Developed test plan, test scenarios, test conditions & expected results, test cases, & input test data for one or more test types, including UAT and end-to-end testing process.
• Funds transfer, usage for debit / credit card and online payment system has been improved and implemented for IOS and Android applications.
• Prepared and updated use case and activity diagram for modeling the project process under UML guidelines.
• Created work flow diagrams and cost analysis to help support internet and mobile banking product initiatives.
• Assisted with monitoring of online and mobile banking services. Provided project management support on new initiatives to improve the bank’s websites and driving development of major website updates to existing products.

Banking Operation Support Analyst/Senior Business Analyst-

Confidential

Responsibilities:

• Played a role as business analyst of the Western Europe cluster in Confidential region of the Confidential Company. Execution of UAT (User Acceptance Test) and preparation of test report.
• Assisted in formulation of functional test strategies for use by the UAT Team on new application functions and/or modules.
• AML (Anti Money Laundering) changes to central regulation for different clusters as a regression testing and implementation regression test for branches.
• Worked with the Project Team for improve the automated mortgage application platform the current banking system. It involved developing a single Loan and Deposit System platform that performs all the operations from end-to-end like Loan Application, Loan and Deposit Processing, Loan Pricing, money transferring.
• Assisted in Business Process team for the mortgages system and helped in automating certain processes where required and reducing the cost of production and increasing the Return on Investment for the organization.
• Experienced in the financial services industry with a focus on back office services up to and including fund accounting, fund transfer, mutual fund trading, commission processing, and revenue share collection preferably with a project manager, mutual fund complex, or transfer processes.
• Attended two EURO CRISIS projects and managed with the team. Arranged all organization process, followed structures, reported defects and support UAT a production environments. At the end, provide sign off for all success points and go ahead steps.
• Duties included performing routine tasks associated with test processing support for respective module s products such as Customer Account and Maintenance, Foreign Exchange, Fund Transfers - Payment Workflow -, Money Market, Loan and Deposit, Letter of Credit & Bills - Collections and Teller & Journal Entry in Oracle FLEXCUBE banking solution. Have a strong knowledge about of an Oracle FLEXCUBE core banking solution.
• Supported for manage the daily cash management needs including payments and transfers, invoicing, payment, cash transfer and company fund transfers.
• Testing things like the transactions, account balance updates etc, and important aspects like interest accrual/ application etc through proper planning of integration test plan with pre-defined End-of-Day operations.
• Checking effects, updates on the particular accounts and GL Accounts. Also, I worked in a team for Turkey Banking Regulation Supervision Agency - BRSA - project to implement new chart of account with GL resolution engine and to use the Uniform Chart of Accounts under the BRSA regulations for Confidential Turkey.
• Experienced of participating in and facilitating discussions to discover solutions, capturing and transforming business and technology requirements into high-quality User Stories and acceptance criteria.
• Assisted the UAT and/or Client Service Team in finding the cause of discrepancies of values found on assigned reports for release. Coordinated with business, operations, and technical groups to document workload models to simulate production usage of the system.
• Created and executed test cases and documents actual results within the HP Quality Center tool and customized reports from QC.
• Have attended resource responsible for proactively maintaining Client & AML (Anti Money Laundering) information with a focused on remediation and refreshed of data in a Banking Systems. Analyzed AML functions of the customer's account and have observed how behaves the details and account flow which is acting like fraud position or not.
• Followed the Agile methodology within the teams and across the organization as a whole identifying and extracting process improvements that result in measurable quality, predictability, and efficiency improvements.
• Coordinated and assisted with UAT testing with team members to ensure the product meets their business needs. Scheduled and facilitated project team meetings, document and distribute meeting minutes as applicable. Have experiences knowledge of OFAC regulations and exposure to very complex large scale projects. In this project, I had strong analytical abilities and improved my problem solving skills.
• OFAC analyzed and testing for UAE, Egypt and Jordan branches, covering OFAC FLEXCUBE and sanction application was given by team to Lebanon branch.
• The aim of the project; detect and prevent money laundering by knowing their customers (KYC), having a deep and full understanding of counterparties, and identifying and reporting suspicious transactions.
• While the project process, I ensured accurate and completed data quality, procedural improvements, compliance adherence, and end-to-end improvements within the regional regulatory requirements for KYC.