SUMMARY:

• Passionate and Results - oriented IT leader, In earlier role I was responsible for managing Whole IT operations, IT strategy, IT project delivery, IT service support at USD 1 Billion Indian business conglomerate- Confidential .
• My work includes Business Requirement analysis, Process mapping, System design document, Implementation and Roll-outs of business solutions, Problem management, Solution integration, Change Management, Quality Assurance, IT Solution/ product assessment, Impact assessment, Governance and Performance.
• Lead cross-functional of 70 members in ensuring of business objectives and ROI from IT investments.
• Good understanding of large enterprise-wide operational functions spread across multiple geographical location.
• 11.5 years experience in Confidential as Senior Business Analyst, project management.
• Trident Limitedis a USD 1 billion Indian business conglomerate and global player. Tridentis the Largest Terry Towel and Wheat Straw based Paper manufacturer in the world.
• Trident is into following business verticals, with manufacturing facilities in India.
• Paper
• Textiles (Yarn, Towel, Bathrobe, and Sheeting),
• Energy, Chemical
• Worked in IT Application landscape managed directly at Trident
• SAP Ecc6.0, EHP 7 (SAP Key modules along with Planning and Analytic, 850 user licenses)
• Salesforce
• Ariba, Other industry specific solution for Manufacturing Planning, Logistics, Sales, HR
• Business Processes management with good command over Sales, Order to Cash, Procure to Pay, Breakdown to Repair, Hire to Retire, Product life cycle management, Inventory and Master data management.
• Worked with Cross functional business teams, IT team, Service providers, Consultants and Industry experts
• 2 End to End SAP Ecc6.0 and Salesforce implementation (Trident Implementation involved 15+ modules, 850 user licenses, 150+ full time resources at multiple locations for 2.5years, max team strength 250 during Go-live)
• Project management-Part of Large scale IT Projects as Technical Project Management, Strategic & Business Project management and Leadership in all the project stages (SDLC) starting of project conceptualization, project scoping, Project proposal, Project approval, PMO and Project team setup, Product/ Vendor finalization, Contracting, Project resourcing, AS-IS and TO-BE, Business requirement document, Business blue print, Unit testing, Integration testing, Pre-golive setup with master data, UAT, End user, Mock uploads with Master and transaction data, Go-live instance preparation, Change management, Go-Live, Hypercare support, Documentation, Project Audit.
• Managed multiple projects simultaneously on SCRUM methodology, with leading the meetings, monitoring project plans and progress, cost and time variance, resource management, Ensuring Project documentation
• Business Transformation- Worked on Process improvement, Sales enhacement, Cycle time reduction, Inventory Optimization, Materials management, Process automation, Lead time reduction, Paperless office
• Business Analytic- System Generated KPIs, Decision support system, Balanced scorecards, Dashboards
• IT strategy, IT resources Optimization, ERP/ IT Product selection, IT Cost rationalization and IT Outsourcing.
• Stakeholder Management at each level Chairman/ Board>> CEO/ EXO>> Core team>> Partners (Customer, Vendors)

TECHNICAL SKILLS:

Primary Skills: - SAP MM, WM, SD, PS, PP, PM, QM, MDM, Salesforce, Ariba, Kronos

Tools Used: - SAP Solution Manager, SAP DMS, MS Projects, Office365 suite, Sharepoint, Visio

PROFESSIONAL EXPERIENCE:

Confidential

CIO, Program manager

Responsibilities:

• Business Value creation with SAP, Salesforce, Related modulesOn-time Information availability with accuracy
• SAP, salesforce applications uptime and business support as per agreed SLAs
• Ensuring Salesforce lightening version upgrade and enhanced usage by business teams at multiple locations/ time zones.
• Roll-outs and implementation of new functionality/ tools
• Evaluation of new features, products, tools as per business need
• Review of on-going projects
• Running business analytic for sales and production like Opportunity to sales, sales funnel, new lead generated, production inefficiency, growing accounts, customer complains, opportunity lost reasons and regions.
• Resolution of business critical problems with technical team
• Re-engineering of processes for focused business transformation
• Finalize the changes required to done, Proof of concept, documentation and coordination for development team.
• Preparing IT strategy inline with the organizational strategy and making ROI based IT investments
• Project management of all ongoing projects based on Time and cost variance.
• Implementation of best practices in business processes/ IT services
• Team management and succession planning
• LOB Stakeholder management (Trident's senior leadership, external partners)
• Performance reviews of ongoing projects and services
• Evaluation of external service providers/ vendors
• Ensuring process compliance, steering committee reviews

Confidential

Senior Business analyst, Project manager

Responsibilities:

• Responsible for all the SAP/ Salesforce upgrades, development, new projects and functionality roll-outs.
• Ensuring Accuracy of data generated from SAP, Salesforce, etc.
• Business requirement analysis, documenting requirements for technical team to understand scope, effort time and resources.
• Process support for Sales manufacturing B2B and B2C scenarios for continuous and discrete manufacturing, integrated planning between units, System based inventory tracking
• SAP/ Salesforce support for Domestic, Export, Trading Sales scenarios and within close integration with Salesforce and Collabera. Logistics and distribution management.
• Leading cross-functional projects on Process re-engineering
• SAP support for Domestic, Imports, Services, Subcontracting purchases, Inventory and warehouse management, Vehicle tracking, Logistics and gate management.
• Setting up of Decision Support System, Dashboard, BI Reports
• Development and management of programs/ tools to support master data (Material master, Material variant, Variant configuration, Vendor, Customer, Sales, Purchase, Quality, Maintenance master data).
• Maintaing user permissions, authorizations
• Validating and leading complex development and cross functional business solution as a subject matter expert
• Solution integration across multiple modules and their party applications in Order to Cash, Procure to Pay, Hire to Retire, Breakdown to repair, Production to dispatch business cycles.
• Resolution of L3 tickets/ business critical problems
• Knowledge transfer from implementation partner and set up of Support capabilities and implementation of service management tools - SAP SOLMAN.
• Ensuring ticket resolutions with defined SLA for Supply chain management, Material management, Inventory management, manufacturing processes, B2B, B2C planning and order management
• System based generation of Business KPIs and analytic of business processes based of master/ transaction data
• Setting up of business controls/ validations for inventory management and business planning.
• Periodic review with business functions and senior leadership for the project status review/ steering committee
• Team management, ensuring attrition and knowledge transfers.
• Ensuring complete documentation for related modules functional specifications, test scripts, user manuals, technical specifications, integration architecture.

Confidential

Business analyst- Sales and Distribution, Materials management

Responsibilities:

• System configuration with technical team for Roll-outs of new business units and processesMapping of the processes/ functionality to delivery system based generation of business KPIs and BI reports
• Prepare processes/ tools/ programs for the management of master data related to Purchase & Sales.
• Maintaining Pricing procedures, Discounting structures, Logistics operations, Sales document, Logistics related configuration.
• Integration of purchase and sales modules with other related modules like PP, APO, PM, QM, FI, CO, FM, Sales force.
• Change management- SAP developments requirement analysis, functional specification, testing,, documentation, roll-out.
• Resolved L2 and L3 call within SLA, SAP Notes applications and evaluating performance of customized objects related to module.
• Sharing data/ analytic with senior management on periodic basis and as per requirement.

Confidential

Project Lead

Responsibilities:

• Sales force re-implementation to new lightening version and integration with SAP (Year 2018)

Confidential

Project Manager

Responsibilities:

• System based Business score card generation for monthly business review by senior management (Yr 2017)