SUMMARY:

• Release Manager with demonstrated organizational skills, customer service, and successful project coordination, proven by 12 years of successful leadership, team - building, and communication skills. Recognized for professionalism, creativity, resourcefulness, and competence in managing administrative affairs and supporting organizational goals
• Motivated, personable business professional with a track record of successfully mastering new technology quickly. Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive, Confidential records. Demonstrated excellent interpersonal and professional skills with consistently increasing responsibilities.
• Flexible and versatile - able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills.

TECHNICAL SKILLS:

Skills: Project Coordination Report Preparation Written Communication Multi - Tasking Customer Service Time Management Results Oriented Accounting/Recordkeeping Project Document Maintenance

PROFESSIONAL EXPERIENCE:

Confidential, Hartford, CT

Project Manager/Release Manager

Responsibilities:

• Build credibility, establish rapport, and maintain communication with stakeholders at multiple levels
• Identify project duration, effort, sequence, and dependencies of tasks required to meet applicable project objectives
• Coordinate all relevant departments’ activities to ensure smooth by utilizing corporate toolsets and reports throughout the release lifecycle
• Ensure that project schedules include all tasks and activities necessary to achieve project objectives
• Obtain agreement on project scope from applicable stakeholders, and ensures that requirements sign-off is obtained
• Ensure that all project deliverables are on track throughout the project lifecycle, and take appropriate action when needed
• Monitor and report progress throughout the project life cycle, using appropriate project planning and scheduling tools (e.g., DART (Distributed Application Release Tracker), QOS (Quality Operating System), ATRP (Architecture Technical Review Process))
• Establish/implement/comply with change management processes to drive effective project execution (e.g., launch, deployment, revisions, change control)
• Establish, develop and maintain effective relationships with applicable project stakeholders (e.g., project team members, team leads, internal customers, functional SMEs, business partners, leadership)
• Maintain and update team SharePoint site and ADR (Application Development Repository) Site.
• Create and maintain Release Plans in PPMO (Project Portfolio Management Office)
• Responsible for proving all required documents, pertinent information and participation in the SOX audits (responsible for issue and risk management for the release. Note: As needed, utilize UDP and SOX artifacts (i.e., IRAAD, Issues Log, and Risk Log, etc.)
• ManageUDP and SOX Requirements ensuring that they are fulfilled) For SOX applications, responsible for obtaining approval and sign-off of the Approvals Compliance Report (Application IT Owner and UDP Governance team.

Confidential, East Hartford, CT

Project Support Specialist

Responsibilities:

• Responsible for maintaining the SharePoint project portal and accountable for insuring that all documents were stored appropriately and accessible to all team members
• Effectively utilized MS Project, Excel, Word and SharePoint (including administrative management of portal) to develop and maintain all project related documents
• Created, managed and monitored the Budget spreadsheet for tracking and accounting purposes
• Assisted daily, both independently and as a team, in the planning and implementation of coordinating, organizing, and developing/updating documentation, spreadsheets, timelines, background checks and budget tracking. Continuously proved the ability to carry out a variety of functions to help in the success of the each and every given task
• Responsible for Version Control/Revision Control regarding re-formatting of all design, support, technical, etc. Documents, from each of our vendors, to reflect the appropriate Xerox template.

Confidential, Storrs, CT

Project Coordinator Consultant

Responsibilities:

• Tracked and reported on timelines, deliverables, resources and tasks within MS Project
• Effectively utilized MS Project, Excel, Word and SharePoint to develop and maintain all project related documents
• Managed the communications for the project and provided regular updates to the project staff, functional teams, as well as the project advisory committee, and the Foundation/Alumni Association staff.
• Worked independently to coordinate all project related meetings and ensured that appropriate materials were available to participants
• Maintained and managed outlook invites, vendor availability,, and facilities/catering scheduling.
• Utilized the Sage MIP fund accounting software to manage the budget for project related expenses, and to create accurate reports instantaneously

Confidential, Glastonbury, CT

Sales Leader (Assistant Mgr.)

Responsibilities:

• Executed the store manager directives in regard to all home office and electronic communications
• Completed all necessary procedures in preparation for store opening and/or closing, including balancing of the safe, cash drawers, and bank deposits
• Completed daily assignments related to store maintenance, merchandise re-stocking and customer service as directed by the Store Manager
• Provided authorized associate access to the store, as needed, to facilitate merchandise receiving, processing, and re-stocking
• Coordinated receiving, pricing, assembling and processing of merchandise for placement onto the sales floor
• Assigned tasks to associates, staffed projects, tracked progress and updated managers as necessary

Confidential, Willimantic, CT

Consultant

Responsibilities:

• Managed the deliverables for geo-tagging of mall directories to enable GPS functionality with the application
• Developed and maintained timelines for release of mall group properties. Managed and tracked advertising mailing efforts for all mall properties
• Managed critical timelines of the art production schedule, proofs, external print firm’s press times, shipping and set-up for advertising within each mall
• Researched available directories for specific mall groups to ensure that a comprehensive list of all properties within each mall group had been identified
• Performed QA of geo-tagging values, virtual directory maps as well as system wide testing for each of the software application releases for the iPhone

Confidential, Windsor, CT

Associate Project Manager (Resource Vendor Management)

Responsibilities:

• Managed vendor invoice processes by working with application and project managers, IT Finance and the vendor management team to assure timely and accurate processing
• Verified monthly Vendor Budget Forecast Reports via comparison against actuals, as found on the time tracking system and obtaining manager approvals for any required changes (i.e.: budget increases, headcount changes, offshore/onsite changes)
• Processed, tracked, investigated, escalated, and reported on pending and outstanding vendor contracts including commit approvals, change orders and contract summary documents
• Compiled and produced periodic vendor performance and metrics reports
• Served as vendor management’s primary contact to IT Finance for budgeting, forecasting and invoicing

Confidential, Hartford, CT

Compliance Administrator

Responsibilities:

• Created, evaluated and executed test plans to assure Compliance for the SEC Rule 38a-1 for the following key risk areas: Regulatory, Product Design, Legal Support, and Complaint Handling
• Performed mock audits and facilitated gap resolutions to evaluate organization’s risk exposure to regulatory actions/fines and to identify possible violations/actions
• Facilitated creation and implementation of the OARS (Outstanding Audit & Risk Situations) DB to log and track business issues, self-assessment gaps and their respective corrective action plans
• Effectively developed and implemented the Compliance “Clean Desk Policy”, otherwise noted as the “Information Security Policy”, to comply with regulations to maintain strict privacy rules with an on-going responsibility of reviewing the Compliance Department’s needs for appropriate materials, space and equipment