SUMMARY:

• Innovative, self - motivated professional with over 10 years of experience in managing multifaceted projects in support of IT services and strategic planning within multiple industries. With proven success in the areas of accounting and finance related to IT divestitures. Strong skills in team building, communication and presentation, as well as inter-department and executive client relations, account management, and managing projects for Fortune 500 companies. Dedicated to project excellence, delivering quality projects on time and within budget while meeting project objectives and client expectations.
• Cost Reductions & Process improvement projects
• Proven Track record: projects on-time, within budget and meeting objectives
• Experienced in running Project Meetings (Kickoff, Status Meetings (Internal/Client))
• Highly effective in leading teams and driven for performance - Leader and Team player
• Budget and expense control (Project P&L) experience
• Risk Management / Change Management / Vendor Management
• Train and mentor internal/external personnel Confidential all levels
• Transitioned New Accounts as Primary / Single Point of Contact
• Strong written and verbal communication skills to all Stakeholders on a timely basis
• Detail oriented and analytical, experienced in requirements gathering

TECHNICAL SKILLS:

PM Methodologies: SDLC / PMBOK / AGILE / WATERFALL / SCRUM / PRINCE2 / ITSM / ITIL

PM Plans: Charter, Scope, Cost/Budget, Schedule/Time, Resources/Staffing, Procurement, Risk/Issues/Forecasting, Implementations, Documentation/Communications, Quality Assurance/Control

PM Tools: MS Office Suite (Word, Outlook, Excel, PowerPoint, Access), MS Project, Planview Enterprise, MS SharePoint, MS Visio, Oracle Primavera, JIRA, Confluence

PROFESSIONAL EXPERIENCE:

Project Manager

Confidential

Responsibilities:

• Project Manager working on various efforts in support of the PMO Confidential Confidential
• ServiceNow - POC for upgrade of the Platform to ServiceNow
• Ownership of ARMs Redirect to ServiceNow
• Global ILMT Initiative - Implemented vendor audit tool to prepare for IBM Audit
• Continuous Improvements: Efficiencies - Automated 80% of established processes/practices
• Program Management - Engaged as Program Manager back-up to assist PMO

Project Manager

Confidential, New York, NY

Responsibilities:

• Project Manager for Dell PMO working on multiple largescale projects for the Confidential involving the infrastructure upgrade of 1,800 schools
• Network and cabling upgrades
• IPDVS video security upgrades
• KRONOS time clock upgrades
• Primary liaison between stakeholders providing program updates, communication, and team status
• Managed internal and external program finances from multiple funding sources, including the government’s E-Rate Program, to ensure proper funding for project activities; then adjusted timelines accordingly

Project Manager

Confidential

Responsibilities:

• Project Manager for multiple largescale Confidential projects involving IT divestures using internal and external billing systems to handle split billing and approvals
• Managed budgets from $9-13M per year and three projects concurrently with a team of over 50 resources
• Auditing systems to ensure proper functionality

Project Manager

Confidential

Responsibilities:

• Project Manager for Dell Computers supporting Confidential ’s migration of 90,000 end users to Confidential ’s cloud suite including O365, Skype for Business, SharePoint, and OneDrive
• Coordinated migrations with multiple business units to mitigate work stoppages, and manage risks and issues
• Managed a large team of 50 technical, some remote, global resources from SCCM experts to desktop technicians, from planning stages to end user and successful project closure

Project Manager

Confidential, Trenton, NJ

Responsibilities:

• Project Manager for New Jersey Manufacturer’s Insurance supporting implementation of new initiatives to upgrade billing systems and internal business processes, including Guidewire
• Troubleshooting daily production issues related to work stoppages, billing issues, and customer inquiries
• Auditing backend to verify systems were performing correctly

Project Manager

Confidential, Parsippany, NJ

Responsibilities:

• Responsible for E-rate management, compliance with all applicable rules and regulations, and assuring accurate delivery of all RFP bids for schools and libraries
• Developed policies and procedures to receive funding through an understanding of the government’s rules and regulations

Project Manager

Confidential, Orlando, FL

Responsibilities:

• Project Manager for Dell Computers supporting the divestiture of Confidential into Confidential and Leidos.
• Coordinated domain migrations of more than 25,000 users by providing support to the Program Manager through creating daily status reports, analysis of issues during migrations, and managing a support team of 25 technical resources.

Project Manager

Confidential, New York, NY

Responsibilities:

• Manage small projects for a team that creates and deploys software packages to over 13,000 internal users
• Trackprojectstatus and communicate toprojectstakeholders
• Facilitateprojectstatus meetings via daily, weekly and overall formats for the duration of projects
• Liaison between Support teams to receive and coordinate resources/hardware/software

Project Manager

Confidential, Princeton, NJ

Responsibilities:

• Provide program managers with support on a variety of large scale projects
• Create complex presentations, spreadsheets, reports, flow charts and proposals
• Contribute to survey development, administration, data collection and reporting

Project Manager

Confidential, South Plainfield, NJ

Responsibilities:

• Internal Project Manager developing customized billing systems for multiple medical clinics
• Implemented complex medical billing systems providing end user and documentation
• Coordinated team of 10 developers, assistants, and trainers to ensure project completion