PROFESSIONAL SUMMARY:

• Business analyst seeking position to leverage several years in bank operations and change management in this manner:
• Understands business imperatives and is able to express change in terms of what is the desired state, what are the risks and rewards of moving to that state, what does the financial model tells us about the rate of returnand breakeven point related to making this change, and what the key elements of a business transformation plan are.
• Understands and has hands on experience working in the Systems Development Life Cycle (SDLC) environment .surveys, interviews, observations, and work - flow mapping.
• Experienced in developing and executing test plans. - Able to identify, diagnose, and prioritize test defects. Able to identify change risks and develop mitigation strategies. Experienced in incorporating these strategies in the change implementation plan in such things as doing readiness assessments, event scripting, determining go/no go decision points, and recovery options.
• Able to do post implementation assessments, determining whether goals were achieved and what the first list f enhancements should be..

PROFESSIONAL EXPERIENCE:

Confidential

Business Analyst

Responsibilities:

• Worked with Product Management and lines of business to understand product requirements and translate that understanding into written, individual Business Requirements.
• Had to separate and clarify what is in scope/out of scope, constraints, and assumptions as they related to the Business Requirements.

Confidential

Business Analyst

Responsibilities:

• Responsible for analyzing Deposit System requirements and developing business requirements for related interfaces with other applications.
• Each interface had to be identified as an input or output, batch or online.
• Other planned changes to the originating or receiving application that could represent resource contention to the Core System had to be documented.

Confidential

Responsibilities:

• Business Analyst for a project to on board sixty four 3rd Party Applications to the Access Request Management System. Tracked project status, generated daily reports, and facilitated as needed.

Confidential

Business Systems Analyst

Responsibilities:

• Business Analyst for the Canadian Image Transformation Project.
• Acted as a subject matter expert for Vector Perfection in support of Exceptions and Returns.
• Wrote system specifications to satisfy functional requirements.
• Worked with the interface between the output from Deposits to Vector Perfection on the Canadian side.
• Developed test cases and scripts .Documented in Traceability Matrix format.
• Executed scripts. Helped to prioritize test defects and develop solutions.
• Directed Performance testing for Exceptions.
• Assisted in the decision process to move from one testing phase to the next, and finally to execution.
• Documented lessons learned.
• Provided production support for application. Monitored processing. Researched and resolved file failures.

Confidential

Responsibilities:

• Business Analyst for the US Vector Exceptions and Returns Upgrade Projects.
• Acted as a subject matter expert for Vector Perfection in support of Exceptions and Returns.
• Wrote system specifications to satisfy functional requirements.
• Developed test cases and scripts .Documented in Traceability Matrix format.
• Worked with the interface between the output from Deposits to Vector Perfection - US side.
• Executed scripts. Helped to prioritize test defects and develop solutions.
• Directed Performance testing for Exceptions.
• Assisted in the decision process to move from one testing phase to the next, and finally to execution.
• Documented lessons learned.
• Provided production support for application. Monitored processing. Researched and resolved file failures.

Confidential

Responsibilities:

• Business Analyst for Item Processing Systems Support. Documented work flows for a project to bring official check processing in house. Assisted in Systems Testing for installation of 102 APARS.
• Business Analyst for Lockbox Department. Assisted in system testing for RemiTrac application.
• Business Analyst for Treasury Services. Developed Test Plan and Script for major enhancement to Fundtech’s Balance Reporting Application.

Confidential

Responsibilities:

• Proof Trainer. Trained new hires on the proof/encoding function of the NCR 7766. included both classroom instruction and ongoing coaching and feedback. Developed and documented Proof Operator Guidelines and a quick work aide.

Confidential

Responsibilities:

• Business Analyst for Item Processing Systems Support. Assisted with preparation of project estimate for implementation of Health Savings Accounts. Assisted with preparation of functional specifications for bringing credit card processing in house.
• Developed flow charts, functional specifications, test plans, and test scripts for various segments of Image Exchange Receive.
• Developed a syllabus and several modules for a recommended Item Processing program.

Confidential

Responsibilities:

• DDA Analyst supporting the implementation of Single Charter. Developed and executed test scripts for integrated system testing for Vector Sort.
• Project Analyst for installation of Transaction Exchange system. Served as Operations representative on Six Sigma Team. Analyzed Voice of the Customer Surveys, helped develop Critical to Quality (CTQ) factors and related metrics. Assisted with the development of the implementation strategy.
• Coordinated User Acceptance Testing for the Transaction Exchange Project that facilitated the interfacing of data with multiple downstream application including deposits, savings, DDA, general ledger, credit card, mortgage loan payments, etc.
• Project Analyst for Item Processing site consolidations. Developed initial assessment of risks, assumptions, issues, and project tasks. Developed capacity model for sorter and reject repair equipment. Documented work flows and identified gaps between sites. Maintained Project Work Plan.
• Coordinated User Acceptance testing for the Item Processing Site Consolidation Project.
• Developed detailed implementation plan.

Confidential

Consultant

Responsibilities:

• Identified, developed, and implemented several process improvement changes in the
• Client had received an unsatisfactory rating on their last internal audit. Project was focused on processes that would improve controls/reduce exposure.

Confidential

Project Manager

Responsibilities:

• CheckFlow is an automated check research, photo retrieval, and adjustments system. This was the first installation of this product, which was jointly developed by Carreker and Pegasystems.
• As Project Manager directed the efforts of three Carreker leads, /UAT, Technical, and
• Conducted project status meetings, produced and distributed meeting minutes, and provided status reports to senior bank management as required.
• Maintained a master project work plan.
• Monitored and tracked project travel expenses.
• Responsible for following up with the Technical Lead in resolving any identified system problems.
• Worked with the client in reviewing and prioritizing possible product enhancements.