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Business Systems Analyst Resume

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Seattle, WashingtoN

SUMMARY:

  • Business information systems professional with expertise in database and systems development, data analysis and project management. Background includes business intelligence and datawarehousing, marketing - finance decision support, operations and process assessments. Excel at blending both technical and people skills to develop close working relationships in complex and high-pressure settings. Committed to pursuing a clear understanding of objectives and purpose, solid preparations, and effective communications, leading to good teaming and cohesive direction in project development and implementation.

TECHNICAL SKILLS:

SKILLS: Expert: SQL, PL/SQL, TSQL, SQL - Loader, MSAccess, MSFoxPro, MSExcell, Technical Writing Intermediate: C, MSOffice, HTML-JavaScript, TOAD, MS SQL2000,Data Modeling-Mapping Beginner: Java, C++, Crystal Reports,DTS

PROFESSIONAL EXPERIENCE:

Confidential, Seattle, Washington

Business Systems Analyst

Responsibilities:

  • Member of a development team that designed and constructed Confidential ’s Marketing Campaign Reporting Infrastructure.
  • Played a leading role in data acquisition, infrastructure development and data management.
  • Developed marketing campaign direct mail response reports.

Confidential, Aurora, Illinois

Systems/Marketing Datawarehouse Analyst

Responsibilities:

  • Played a leading role in the development and implementation of the Marketing Datawarehouse into the Chicago club. Results provided significant contributions to Direct Marketing, cross-selling insurance and travel products into AAA’s base, and fulfilled many other production and data analysis functions.
  • Developed an intranet site, which was adopted as organization’s main for operational performance metrics in Marketing.
  • Contributed to strategic organizational decisions by acting as a resource in performing data mining and analysis concerning issues in price restructuring and product reconfiguration.
  • Partnered with internal and external consultants and vendors to provide marketing systems support which developed and implemented tracking and response reports, process assessments, developed and produced extracts and prospect lists.
  • Collaborated with the marketing and executive teams in planning, execution, and administration of marketing campaigns that drove revenue and sales.

Confidential

Engineering Data Analyst

Responsibilities:

  • Developed performance metrics and intranet sites using HTML-JavaScript.
  • Developed and administered front-end menu driven database application for distributed use in the Engineering departments.
  • Defined equipment condition and provided decision support in fail analysis.
  • Estimated future parts and equipment requirements using basic quantitative models.
  • Developed engineering and quality control technical manuals.

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