Business Systems Analyst Resume
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Seattle, WashingtoN
SUMMARY:
- Business information systems professional with expertise in database and systems development, data analysis and project management. Background includes business intelligence and datawarehousing, marketing - finance decision support, operations and process assessments. Excel at blending both technical and people skills to develop close working relationships in complex and high-pressure settings. Committed to pursuing a clear understanding of objectives and purpose, solid preparations, and effective communications, leading to good teaming and cohesive direction in project development and implementation.
TECHNICAL SKILLS:
SKILLS: Expert: SQL, PL/SQL, TSQL, SQL - Loader, MSAccess, MSFoxPro, MSExcell, Technical Writing Intermediate: C, MSOffice, HTML-JavaScript, TOAD, MS SQL2000,Data Modeling-Mapping Beginner: Java, C++, Crystal Reports,DTS
PROFESSIONAL EXPERIENCE:
Confidential, Seattle, Washington
Business Systems Analyst
Responsibilities:
- Member of a development team that designed and constructed Confidential ’s Marketing Campaign Reporting Infrastructure.
- Played a leading role in data acquisition, infrastructure development and data management.
- Developed marketing campaign direct mail response reports.
Confidential, Aurora, Illinois
Systems/Marketing Datawarehouse Analyst
Responsibilities:
- Played a leading role in the development and implementation of the Marketing Datawarehouse into the Chicago club. Results provided significant contributions to Direct Marketing, cross-selling insurance and travel products into AAA’s base, and fulfilled many other production and data analysis functions.
- Developed an intranet site, which was adopted as organization’s main for operational performance metrics in Marketing.
- Contributed to strategic organizational decisions by acting as a resource in performing data mining and analysis concerning issues in price restructuring and product reconfiguration.
- Partnered with internal and external consultants and vendors to provide marketing systems support which developed and implemented tracking and response reports, process assessments, developed and produced extracts and prospect lists.
- Collaborated with the marketing and executive teams in planning, execution, and administration of marketing campaigns that drove revenue and sales.
Confidential
Engineering Data Analyst
Responsibilities:
- Developed performance metrics and intranet sites using HTML-JavaScript.
- Developed and administered front-end menu driven database application for distributed use in the Engineering departments.
- Defined equipment condition and provided decision support in fail analysis.
- Estimated future parts and equipment requirements using basic quantitative models.
- Developed engineering and quality control technical manuals.