SUMMARY:

• A strategic program manager/director who has emphasized operations excellence through managing progressive SCM / ERPand EAMbusiness and I.T. systems implementations with a 10 - year focus on the Procurement processes that enable successful delivery of program business benefits. Revenue recognition, service improvement through businessprocess improvement, BPM/management and I.T.transformation, leveragingover11 years of federal, state and city transportation agencies’ programgovernance management and risk / compliancemanagementexperience. Over 20 years of asset management in public transportation, coupled with consumer goods (MRO/EAM SCM/ERP) and a deep understanding of the role of HRC (people, processes and technology working together) to achieve program objectives. Always transfers methodologies (e.g. Agile sprints, inspections, retrospectives) and process improvement methods (Lean, Kaizen) to client.
• SCM / Logistics expert across consumer goods, global foods/DMM, state / Federal transportation asset management SCM, IT asset management, expert CapEx / OpEx financial strategic planning & budgets. Solutions delivered across mobile, kiosk and desktop devices as required by business.
• Strong vendor/partner negotiator from deep SaaS operations and technology knowledgebase.
• Expert liaison between SCM / ERP business community and I.T. strategy & governance; develops asset management community-of-practice across all business units.
• StrongP&L ROI / business case for public-facing agencies,as well as publishing/digital media, pharma/OTC, HBA and other regulated industries.
• Works ‘hands-on’ with the business to framestrategic requirements/expectations and establish critical success &risk factors, mitigation strategies; RACI matrices to ensure methodology is followed, again working “hands on” with the project teams.
• Expert with several PM methodologies; uses Agile monthly ‘sprints’ with daily Scrum inspections to achieve best collaborative product development with users; runs retrospective with Confidential ’s to transfer Agile knowledge to client. Sprints conform within waterfall (PMBOK, ASAP) and stage & gate (Prince2).
• Risk management strategy, Data Analytics dashboards,(GTS Analytics (SaaS), Tableau, Assetic) Data Management risk consultations with Gartner Industries
• BA procurement liaison;prepares / QA’s vendor SOW’sto ensure that task orders’ deliverables will deliver the objectives.
• Manages full SDLC lifecycle and COTS (SAP, Infor, IBM Maximo, IFS, JDE) with business intelligence (BI) tools / visualizations, critical-path tracking, milestones, business deliverables, issues, risks, manages delivery leads, UAT QA, on & offshore resources as needed to rollout.
• SharePoint document management over the last 8+ years, leveraging OTB configuration, libraries, template management, electronic signature files, document workflow, approvals, end-to-end efficiency gains across organization.
• Experienced engagement manager to senior stakeholders / Steering Committee (Gantt, PowerPoint. Sharepoint 365). Manages meetings with business strategic process, technical teams, finance and related capital marketsas needed; financial Risk Manager, Issues & Risks tracking, RACI management; strong business liaison with senior management / client management,change control board (CCB).
• Manages consulting delivery teams, QA’s methodologies, ensures project, program delivery with a Quality and Center of Excellence development throughout the organization.
• ITIL / ITIM-certified, PMP-certified, Prince 2 certified, TQM / CFM-certified, Six Sigma / Lean 5S (blackbelt in process); direct GxP experience, PMBOK, Agile methodology, Lean,MSProject13, Primavera P6, Visio and Gliffy documentation. Expert scheduler; MBA in business.

PROFESSIONAL EXPERIENCE:

Confidential

Enterprise Asset Management Business Leader

Responsibilities:

• Business Analysis leader of all-agency Enterprise Asset Management (EAM/ERP with PeopleSoft 10.2)) initiative for the Metropolitan Transit Authority; developing the BPM for the SCM business units for the executive program manager,managing multi-agency Supply-Chain (SCM) initiative through good relationships with MTA agencies’ senior SCM stakeholders. EAM project schedule in MSProject and Primavera P6, multi-role work package scheduling and budgeting, Gantt rollups.
• Writes RFP documents, SCM requirements across all MTA agencies; develop riskregisters, project management and with Agile methodology (daily Scrum meetings during all development, inspections and retrospectives) to form and manage the evolving information solutions, and successfully complete projects within the program while ensuring compliance with City, State and Federal agencies.
• Leveraged / managed MS SharePoint 2013 and migration to 365 for all projects, portfolio and program management reporting; all document management. Trained others how to manage request for view, create / add, and delete capabilities, and limited-view permissions. Develops strong partnerships with MTA Procurement and all SCM departments, Finance and related capital markets, Engineering, develops 2 to 3-year “tranche” scope, infrastructure security, network cabling management plan (across >2,000 sites), stations and facilities’ data security risk management strategy. Implemented Data Analytics dashboards,(GTS Analytics (SaaS), Tableau, Assetic) Data Management risk consultations with Gartner Industries, procurement strategy, skills acquisition, creating WBS structure for SCM transformation, EAM-to-ERP architecture, including designing the information datasets (between Infor EAM 10.3, PeopleSoft 9.2, Kronos, FileNet, others ), budget and risk management. Defines financial ROI / ROA use cases, OpEx / CapEx budget blending, program ROI, cost avoidance and performance enhancement metrics, SCM modeling for CMMS workflow UI, manages change, business synergies across agencies. British Publicly Available Standard (PAS55) for EAM; related ISO 55001, first gate at ISO 14424, BIM 1192. Resource staffing / augmentation through strategic outsourcing; vendor demonstrations. Mentors new inductees as needed within the EAM PMO office. Ensures business architecture alignment with corporate objectives; ensures information & technical architecture alignment to deliver asset condition / predictive business information to agencies; HR progression planning,, business architecture and target operating model, developing financial use cases, CapEx /and OpEx utilization, relative balance over asset lifecycles, convergence on target technology landscape, Infor EAM configuration for implementation, Quality gates, WBS, traceable EAM requirements sets, cost, budget and risk management. Defining goals, ROI and other performance management metrics, cost avoidance, standard Process BPR methodology (BPMN, CMMS workflow on mobile devices, kiosks and desktop computers, UX/UI across all devices, and SCADA sensor integration). Ensures predictive asset information architecture and knowledge delivery is supported by the information/technical architecture.

Confidential

BPMN / SAP Contract Project Manager

Responsibilities:

• Designed and implemented workflow transition to BPM for desktop, kiosk and mobile/tablet devices for field employees; developing internal COE with staff and informal leadership. Leveraged / managed MS SharePoint, MSProject and Primavera P4 - P6 for all projects, portfolio and program management reporting; all document management. Trained others how to manage request for view, create / add, and delete capabilities, and limited-view permissions. Tools also include Microsoft Visual Studio, IBMWebsphere Lombardi 8.2 BPM and Operational Decision Manager (ODM), building the central business rules repository, integrating it with the SAP ECC suite / stack; XI - ESB datamart / replication; hosted in England. Solution included Vistex for SAP (tracks incentive programs, rebates, royalties) and Logility Voyager Business planning for the retail implementation (North America initiative), acting as global pilot POC (proof-of-concept), to be replicated in Europe & Asia geographies. SOX-compliant environment and associated Business Assurance / Security procedures / protocols, Risk Assurance delivery methodologies tracked across market geographies, Sharepoint 365 management of SDM / PMO requirements.

Confidential

Project Manager, Caliber, HP QC

Responsibilities:

• Leads a 12 - 15-resource team within the PMO to design and implement IBM's COTS Tririga Environmental / Financial Asset EAM Mgmt. suiteto improve SCM and reduce governance risk; ensure regulatory compliance at city agencies. Used CAClarity PPM to prioritize city technology programs flowing through Confidential agency partnership with DoITT. Partnered with DCAS to lead business process management (BPM) effort for sustainable capital /retrofit investment and predictive risk analytics (GTS (SaaS), Tableau, Assetic, others) development for City properties with compliance to City local laws, state and Federal regulatory / EPA legislation. Managed Business Case, scope, risk management with with Agile methodology (daily Scrum meetings during all development, inspections and retrospectives) to form and manage the evolving information solutions, and successfully complete projects within the program while ensuring compliance with City, State and Federal agencies.Prepares vendor SOW’s, internal RACI, Change Control Board (CCB) composition. Leveraged / managed MS SharePoint, MSProject and Primavera P4 for work package and milestone scheduling for all projects, portfolio and program management reporting; all document management.
• Trained others how to manage request for view, create / add, and delete capabilities, and limited-view permissions.WBS with MSProject and Agile sprints within Waterfall milestones, CMDB design, Infocubeanalysis, ETL, Informatica file management, build, QA test, delivery. Functional business liaison to DCAS; worked with Energy managers in NYPD, DSNY and the DOC to design inter-agency Asset management approach, lifecycle definitions, proactive PM programs with CMMS deployed on mobile, kiosk, and desktop devices. KPI’s for local work have full overall cost transparency.Managed vendors’ contract terms for infrastructure facilities’ retrofits (energy, data security, network cabling refurbishment) as needed, and d within P.O. language. Managed Change Control Board (Prince2), enriches with COTS out-of-box (OTB) alternatives within IBM statement-of-work (SOW) agreements. Quality requirements as an OLA for each purchase contract of vendor services.

Confidential

SME

Responsibilities:

• Works with Confidential Helpdesk team and PMO group to design and manage COTS Ariba rollout BPM process and metrics in Ariba-SAP FI/CO, APO, PPDS, SNP Heuristics PTP and Procurementlinkage (Lawson legacy) and Logility MDM (part of Voyager suite). Prepares Business Requirements Documents (BRD) and software CCB as required for continuing enhancements to Ariba 9r1 VMS deployment for Confidential , Corporate Systems and STARS initiative. Considers UAT demands on users, continuity risk for the rollout in the Americas, to be followed by a global rollout >30,000 users.

Confidential

Sr. ContractSCM Program Manager

Responsibilities:

• Manages / coordinates multiple SCM projects and outsourced vendors’ daily contributions and responsibilities to standardize the NAFTA geography on SAP FI/CO with with APO, PPDS, SNP Heuristics, BPM, VIM, Infor / Hansen EAM, coordination with BASIS team, and Infor ERP LX for expert manufacturing, inventory management, WMS (JDA, SAP TM/WM, PKMS)/ WCS and integration with Sandvik’s global shipping & fulfillment network. Mobile, kiosk, and desktop devices all configured to suit “to be” workflow. Transitioning from legacy Cognos financials, Oracle SCM with BI Foundation suite,BPCS manufacturing with LMS/resource scheduling; SAP FI/CO already in place in European & Asian geographies; many custom-built estimating algorithms to remain in the SCM / order management workflow. Engages resources in Sandviken home office and support resources in all geographies; manages multiple project teams; senior client-facing business expert in the NAFTA PMO. Mentors / transitions program and project management responsibilities (team building, Scrum meetings, all scheduling, technical work packages) to internal client PM resources for go-live and global Helpdesk response / ongoing programs. Designed & managed Sharepoint 365 site for >100 users across the linked applications.

Confidential

Sr.Contract SAP Project Manager

Responsibilities:

• Manages migration from SAP instance 4.6c to ECC 6.0 EhP4 instance with Unicode UTF-8, managing engagement within the PMO at senior steering / executive committee level. 6.0 standard suites with APO, PPDS, SNP Heuristics, ISMedia, PS; onshore & offshore SCM processes; remediation / testing teams, unit testing of custom tables (title management) and user exits, functional / integration testing, UAT. Change-point and Sharepoint 365 enterprise tools, Oracle SCM with BI Foundation suite, MSProject co-management with IBM BASIS team, successfully interspersing Agile sprints and retrospectives within ASAP methodology for all IMG development / configurations. reorganization with full MADI, relocation of facilities,, cross-border multi-language modules within HCM cycle. Applied SAP ECC 6.0 self-teaching Web portal into HR with FI/CO.

Confidential

Contract PMO Program Manager, SCM

Responsibilities:

• Program Manager for Mechanical Fleet division and selection team member for Confidential ’s SAP Enterprise Asset Management integrated ECC 6.0 SAPinitiative (HR/HCM with Planview, FI/CO with OCR/VIM, MM, EPM); co-management of BASIS team, developed financial ROIand network / infrastructure requirements for pre-ASAP BPRwithin Infor WMS (JDA, SAP TM/WM, PKMS)/ WCSat national facilities; followed Agile short-duration releases to shop floor maintenance cycles. Integrated supplier KPI / analysis tools with FI/CO suite, integration points from Infor / Hansen WMS (JDA, SAP TM/WM, PKMS)/ WCS fleet suite withSAP HR s & qualifications database maintenance, Fieldglass contingent workforce management, Maximo Linear 7.1 fixed asset management, Ariba Procurement suite,Business Objects/BI. Improved cost tracking at the work element / journal-entry level in rebuilt COA forWMS (JDA, SAP TM/WM, PKMS)/ WCSfleet maintenance operations and CRM service to Confidential TransportationOperations. KPI’s established for New York turnaround operation profitability; contributes / collaborates with business on enterprise I.T. architecture to support the SBU’s. Maintains best-of-breed application continuity (Spear/InforWMS (JDA, SAP TM/WM, PKMS)/ WCS) during the ECC 6.0 project;liaisons with business units to ensure customer performance KPI’s. Manages teams in dev, test and pilot/ rollout of integrated WMS (JDA, SAP TM/WM, PKMS)/ WCS.
• PMO Program Manager for I.T. for original SCM EMR (Electronic Materials Requisitioning) pre-SAP workflow project between AAMPS and Mechanical’s InforWMS (JDA, SAP TM/WM, PKMS)/ WCS product. Worked with Confidential I.T.’s program management office to document requirements (in Visio, Gliffy, fishbone diagrams) to ensure business needs were met. Also ensured that quality gates were met, network infrastructure requirements, CMDB structure, portals,pre-ORR and ORR (Operations Readiness Review)checklists, AD/domain security planning, network re-cabling wherever needed for information securitywere met on schedule and budget. Managed teams through functional design, RFQ’s and SLA specifics to development vendors (Dumas Software, Spear Technologies, Alstom), unit testing, end-to-end testing from WMS (JDA, SAP TM/WM, PKMS)/ WCS to AAMPS and SAP HR ECC 6.0 and deployment (realization phase) and Helpdesk call management to pilot locations Ivy City (Washington) PM and Wilmington backshop facilities with in-house LMS. Successive facility rollouts transitioned to internal PM teams as another initiative was started (Mechanical Div.)

Confidential

Contract SME / Project Leader

Responsibilities:

• Oakleaf Waste Management, designing collaborative supply chain / CPFR systems with Confidential clients for packaging & by-product control; auto-monitoring of 5S factory processes. Implemented CRM tools for top customer account management; developed order management demand / supply matrix (custom) to optimize use of 35,000+ local waste disposal vendors.
• EpiCenter customer retail consortium; led I.T.support teams in custom application and CRM program development & deployment. Managed vendors’ SAP (and other) order management tools into national retail store consortium’s reorder algorithms; RFID technology, UI design into a customer-facing Websphere 6.0 product with wireless checkout.

Confidential

Contract Project Manager / Supply Chain SME

Responsibilities:

• CRM / change management; integrating process knowledge with I.T. organization and ERP supply-chain operations with Lawson Enterprise Process Modeler (fashion industry) ERP included customer order entry, forecasting, distribution,accounts receivable, general ledger, MRP, production scheduling modules, financial management, purchasing, receiving, accounts payable, cost accounting, manufacturing,and engineering. Developed Visio user process requirements library, also using Gliffy and cause & effect documentation, POS, Web and wholesale order-to-cash, purchase-to-pay, MRP, ATP, accelerated close (Oracle SCM with11.5.10 Financials, BI Foundation suite, creating MD50 documentation) end-of-season inventory reduction, focusing on recipe formulation / variant BOM process handoffs to next operation; customer satisfaction. Added Logility MDM and Supply optimization as “best-of-breed” APO environment.

Confidential

SAPContract Project Manager

Responsibilities:

• SAP 4.6c FI/CO suite with SCM APO 2.1 / PP/DS initiative for an international pharma / nutritional producer implementing SAP 4.6c for Make-To-Order and Assemble-To-Order, Engineer-to-Order, Make-To-Stock business models. Incorporated GxP standards in operating practices; deployed SAP supply chain suite with CRM and VOTC (voice of the customer) IVR with ACD,PharmAssist Symphony, Nortel Symposiumapplications for OTC pharmaceutical & chemical formulation / blending product linesfor SAP suite 4.6c with APO / PP/DS initiative for an international pharma / nutritional producer implementing SAP 4.6c for MTO and ATO business models; incorporated GxP standards in operating practices.

Confidential

Director of Global SupplyChain ( Confidential )

Responsibilities:

• Continuing strategic planning, process design and logistics management within >$1BB international operations using SAP with APO 2.0 in multiple-site, best-practice ERP environment, improving global materials procurement and finished goods GATP, VMI and CRP inventory strategies. Migrated BPCS operations to SAP 4.5c; improved global utilization of SAP R/3 4.5c in managing the forecasting/demand planning (APO), consumer electronics manufacturing (Central America and Far East) and Confidential DC logistics through SD, WMS (JDA, SAP TM/WM, PKMS)/ WCS interaction, configuring MM, SD, PP, and FI/CO from the business integration perspective.

Confidential

Project Manager

Responsibilities:

• For this “Big 5” tax & audit firm, managed SAP, Manugistics and other ERP projects while maintaining engagement standards and business objectives. Designed improved demand planning and POS store-level fulfillment strategies for retail / media POS, content management / tracking, OM design & site navigation for clients including:
• Cablevision / Nobody Beats The WIZ - Order management cycle, direct-to-consumer / D2C titles distribution model, revenue & expense tracking; transaction mapping, consignment, royalty accruals, CRM follow-up at store level / superstore with GERS retail media tracking system. Conversion to SAP MM units.
• Merck Medco; GHI - Healthcare providers with application integration assignments conforming to ISO ICS 11 Health Care Technology standards. Implemented financial tracking, GxPcompliance, DRG categorization and G/L mapping as BPR for SAP; Oracle SCM withBI Foundation suite, MD50 preparation from Visio; build and delivery performed internally.
• Designtex Apparel - Designed prototype AFS grid model for sizing, categories for warp&weave, tips&ends, seasonality within SD, WMS (JDA, SAP TM/WM, PKMS)with Red Prairie/JDA, demand planning with I2.
• Sleepy’s - Complete GERS retail system including order-to-cash, supplier purchase-to-pay OM cycles; royalty accruals, revenue & expense tracking for all fulfillment partners; CRM call tracking, call routing ACD, Nortel Symposium 2.0
• Beiersdorf AG - BPCS migration to SAP 4.6 beta; HBA to POS distribution with D2C; perishability, ISO standard, continuous-flow TQM.

Confidential

Contract Project Manager

Responsibilities:

• Managed project design, legacy migration & implementation for $950MM international publisher; managed team resources and designed supply planning for the new application. Utilized in-house I.T. for interface development, technical execution, provided progress updates to senior management. Managed team resources & initiatives, human resource hiring processes, orientation multi-facility, real estate mergers and acquisitions, and facility divestitures across USA; made process improvements for 200-person user group. Annual projected savings >$2MM across all divisions; project ROI < 4 months.

Confidential

Director of Operations SCM Systems / ERP( Confidential )

Responsibilities:

• Managed ongoing development of regional and central sales Manugistics / SAP forecasting / planning using PP/DS and early Lawson (pre-M3) with Opportunity Analyzer; Manugistics DD for fulfillment; migrating from legacy Great Plains, IBM R series and MAPICS II. Set and maintained logistics performance measurements for customer service and internal manufacturing. Improved customer case fill from 92% to >97%. Developed policies/procedures in order management, customer partnerships / CPFR, VMI (Lucas Bear application), performance tracking, and internal operations. Reduced order lead-time over 50% through restructuring of customer service. Implemented EDI transaction sets 850, 852, 830, adhering to ANSI X12 standard & version migrations.

Confidential

Responsibilities:

• Managed customer demand and operations planning activities. Rebalanced demand of both companies to better amortize fixed manufacturing overhead. Total R&P and FG inventory dollars reduced by >10%. Managed BPR on acquired businesses as R/2 mainframe went to R/3; no adverse impact on CS fill rates.

Confidential

Manager Operations Planning

Responsibilities:

• Directed ongoing supply chain operations (Manugistics) to support sales & marketing activity with minimum inventory investment. Managed multi-plant scheduling activity, Manugistics Forecaster, continuous-process / focus factory TQM environments, JIT & MRP logic to achieve customer performance objectives at reduced cost, while exceeding FDA guidelines at all sites. Achieved marketing and sales' special promotion event performance target of >99% case fill; core business unit case fill performance >98% yearly - oral care division. Managed transition of Mennen acquisition, improving item case fill by >8%.