Technology professional with 7 years of experience in the IT industry as a Business Analyst with extensive work experience and good in-depth knowledge in domains like Banking, Finance and Entertainment. Possess a solid balance of technical experience and smart business assessment and translate them to functional and usability requirements throughout the Software Development Life Cycle SDLC . Have strong Project Management skills. Ability to analyze and design business processes and requirements using established system process design and implementation methodologies applying business modeling and Unified Modeling Language UML . Have hands on experience on eliciting Business requirements and creating BRDs and experience in RUP, Agile Scrum and Waterfall Methodologies. Possess excellent verbal and written communication skills that help communicate with stakeholders, end users, project managers and testing team and create professional documentation.

• Expert level knowledge of Software Development Life Cycle SDLC and Software Testing Life Cycle STLC
• Proficient in understanding the various phases including Requirements, analysis, design, development, testing and implementation of software applications
• Highly experienced in implementing Waterfall, Agile Scrum methodology and Rational Unified Process RUP
• In-depth knowledge in Agile Scrum development methodology
• Experienced in UML, modeling Activity, Use case and Sequence diagrams using tools such as Rational Rose, Microsoft Visio.
• Competent in conversing with the Business Users, Subject Matter Experts SMEs Developers and the QA Team
• Expert in project plan development and analysis. Extensive experience working with MS Project
• Corresponded regularly with the development team, database designer, system administrator and the higher management to meet the deadlines of Project milestones
• Experience in defect tracking for web based client/server applications. Proficient in prioritizing, implementing and managing product enhancements in Quality Center
• Conducted Joint Application Development JAD sessions and interacted with the stakeholders in order to elicit requirements and prioritize them thus acting as a liaison between the management, developers and the IT team.
• Expert documentation skills and comfortable with eliciting correct requirements from business users
• Understanding of Gherkin syntax in communicating the requirements with IT teams
• Documenting key content deliverables Requirements Functional Design Docs, test scripts, UAT sessions and Acceptance Report, Training Materials
• Ability to work with product Owners to create User Stories
• Multiple projects experience working with cross-functional teams across multiple time zones.
• Exceptional ability to maintain and build client relationships, frequent meetings one on one with clients, able to comfortably converse with all facets in the clients organization
• Experienced in appraisal of the AS-IS and TO-BE business processes Gap analysis and experienced in converting these requirements into technical specifications for preparing test plans.
• Performed Data and workflow analysis with the help of Use Case diagrams, Dataflow Diagrams, Collaboration Diagrams, Sequence Diagrams and Activity Diagrams in Rational Rose and MS Visio to clearly communicate requirements, architecture and designs.
• Providing traceability matrix across the project by linking business requirements, functional specifications and corresponding test cases
• Experience Creating Functional, Technical Requirements
• Implemented SQL scripts, stored procedures, triggers and indexes for various database operations
• In depth knowledge and understanding of Data Warehousing, Data Validations, SQL Server, Oracle and ETL
• Good understanding of Data Warehousing concepts, Architecture and Designing
• Performed source system analysis and development of ETL to migrate data from the source to the target Data Warehouse
• Strong knowledge of SQL and extraction/ transformation/ loading ETL process using SQL scripts.
• Strong presentation skills and ability in presentations towards different functional areas of business.
• Demonstrated an exceptional ability to adapt to new developments in the world of technology and working environment. Ability to prioritize and schedule multiple tasks on a day-to-day basis.
• Experience with MS Visio, Quality Center, Rational Requisite Pro, JIRA 101 And Selenium

Confidential

Sr. Business Analyst

• Project Scope: Initially the project was developing a new product that provide Amex customers to use a prepaid card that enables a parent to provide a teen to make purchases at authorized locations. The project was to define user interface UI and wireframes, where customers can login and registration. It also involved enhancing Anti Money Laundering AML solution focusing on transaction monitoring, aimed at the implementation of Know your Costumer/Customer identification Program KYC /CIP developing strategic transaction monitoring for Authorization and settlement.
• Followed Agile Scrum development methodology for the entire SDLC
• Conducted JAD sessions, workshops to generate User stories
• Worked with Product owners to translate requirements to User Stories to create Product Backlog
• Used Agile JIRA 101 to create and manage user stories, product backlogs and sprints
• Modeled business process and workflow using activity and sequence diagrams
• Performed thorough GAP Analysis to check the compatibility of the existing software functionalities with the new business requirements
• Worked with users to write use cases, define user interface and create wireframes
• Worked with the Anti fraud and Anti-Money Laundering AML teams to monitor the transactions
• Checked if a valid location was authorized for the card to be accepted or declined
• Involved in settlement process that would take place between the merchant and American express using a settlement file
• Co-ordination between development and testing team involved in the project
• Report weekly project status to stakeholders, identifying project risks and co-ordinate risk resolution by determining mitigations
• Create, run, and modify SQL queries to pull data from identified source databases for data analysis and mapping activities as needed
• Defined file formatting, data dictionary and business rules for test case and generated test data
• Executed Acceptance criteria for Epics and user stories using Gherkin syntax
• Worked with test team to define test objectives and coordinated in User Acceptance Testing
• Worked with core DWH testing team in gathering requirements, performing source system analysis and development of ETL jobs to migrate data from the source to the target Data Warehouse
• Provided transformation logics to ETL mappings for verifying the data loaded from various source systems
• Worked with testers to check whether the data loads into target are accurate, which was extracted from different source systems according to the user requirements
• Involved in daily scrum meetings, planning meetings and retrospect meetings
• Monitored sprints using burn down charts
• Assisted scrum master with project tracking and managing the project schedule

Confidential

Business Analyst

• Project Scope: The project was a web-based application involving the automation of Mortgage loan origination process beginning from origination opening a mortgage application through Application, Underwriting, Pricing, Processing, and Closing. Project was also involved in integration of credit bureau systems to fasten the process and focused on strengthening the foreclosure and default management process. The system performed all the business functions of the loan process such as set-up Account information, New Loan set-up, the Appraisal, credit, and income.
• Implemented the Rational Unified Process RUP methodology of application development with its various workflows and activities.
• Improving each step in online loan application process to make it more effective for both customers and business users.
• Responsible for end to end management of the project
• Responsible for analysis of High Level Business Needs and creating detailed application specific requirements
• Managed requirement gathering meetings and Joint Application Development JAD sessions with Clients including stakeholders, business unit owners and end users
• Performed thorough GAP Analysis to check the compatibility of the existing software functionalities with the new business requirements
• Created detailed Business Requirement Document BRD and translate it into functional specifications
• Creating and updating the project management documents such as project charter and scope, project management plan, project plan, risk mitigation plan, communication plan, resource plan, schedules, team roles and responsibilities, production support plan.
• Report weekly project status to stakeholders, identifying project risks and co-ordinate risk resolution by determining mitigations and contingencies
• Collaborate with fellow project managers to optimize project management practices and processes
• Executed Acceptance Criteria for the use cases
• Worked closely with Developers and Testers in Java environment

Confidential

Business Analyst

• Project scope: The project was about the implementation of Digital Asset Management DAM System for the company to manage its archive of digital files. Catalina's existing digital asset management process was cumbersome and time-consuming since digital files were stored on the company network and organized by project numbers based on a simple file directory structure, which required employees to manually browse the file folders in order to access images and documents. The implementation of Digital Asset Management System will eliminate such inefficient process, while providing an organized platform to access the company's digital files archive.
• Worked under RUP development framework
• Gathered requirements by communicating with management, business users, developers and involved stakeholder by conducting JAD sessions, surveys and interviews
• Documented business, functional and system requirements for implementation plan
• Coordinated with Subject Matter Expert SME to understand Digital Asset Management System's structure and functionality
• Developed Business Requirements Document BRD ,System Specification documents SSD and Use Cases
• Created UML diagrams including Business Context, Data Flow, Use Case and Activity diagrams to outline business processes with MS Visio
• Utilized HP ALM to manage and track project schedule
• Established data elements using As-Is and To-Be scenarios
• Acted as liaison between business users and IT team in clarifying requirements and resolving conflicts
• Coordinated with various department managers to identify whether DAM system needs to be integrated with other business processes/systems
• Verified DAM system's data accuracy and integrity by executing SQL queries
• Assisted QA team in creating Test Plans, Test Scenarios and Test Cases
• Responsible for training end-users for UAT
• Conducted status meetings to provide project progress to management and involved stakeholders

Confidential

Business Analyst

• Project scope: During the duration of this project, the main focus was on the Credit Card Application. The main function of this application was to minimize the manual input and maximize the automated steps in the process. The other functions included automated credit checks, performing all calculations, communicate electronically with the third party, pull underwriting and merger information and generate required documents.
• Analyzed the business requirements about the application from the end-user and converted these into technical functional requirements.
• Defined the various templates using the Software Development Life Cycle SDLC . Extensively used the Rational Unified Process methodology
• Elicited requirements from the intended users and documented the requirements using Rational RequisitePro in an organized manner.
• Created detailed workflow diagrams of existing and proposed systems.
• Created use cases, activity diagrams and state diagrams using Rational Rose.
• Defined data requirements based on the system functionality.
• Used SQL for data analysis, queries, manipulation and validation and prepared reports
• Developed extensive unit test plans and created data to execute the test plan.
• Participated in design walkthrough and code walkthrough
• Acted as a liaison between the development, testing and management group.
• Involved in designing test plans, and used Rational Test Manager to store and organize various test cases
• Involved in Joint Meetings with the various teams involved in the development process provided documentation such as requirements management plans, functional requirements, supplemental requirements, test plans and test cases.

Confidential

Systems Analyst

• Project Scope: The project was to improve the modules like Auto Insurance, Home Insurance, and Life Insurance. Customers can easily apply for any type of insurance through this online application. The applicants can select any type of insurance they want by simply clicking on an appropriate module.
• Involved in SDLC including requirements gathering, designing, developing, testing, and release to the production environment. Developed and maintained Requirement Traceability Matrix RTM
• Performed business process mapping for change requests and new requirements.
• Responsible for gathering requirements, writing functional specifications and use cases for the application
• Analyzed, documented and managed requirements as well as changes to requirements using Rational Requisite Pro
• Developed use case diagrams, use case models and class diagrams based on UML methodology
• Conducted UAT in the final phase of software development process to check the functionality of the software