SUMMARY:

• Successful history of delivering Enterprise Data Management, Big Data Strategy, Data Analytic, Enterprise Information Management, SOA, and Data Governance
• Successful history of leading clients to become a Data Driven Organization with focus on Big Data Technologies, analytics skills, processes and frameworks to achieve business transformations.
• Successful history of delivering Enterprise Information Management (EIM), Enterprise Intelligence (EI) Framework, Strategic Performance, Analytical Processes, Roadmaps, Analytics and Reporting, Data Governance, Corporate Performance Management, and Finance Transformation and enablement for clients in various industries.
• Expert at integrating, Enterprise Application Integration (EAI), OSS/BSS, Customer Care Systems, Billing, Provisioning, and wireless communications, e Reporting, Sales - Force-Automation, Call-Center-Solutions, eService, Marketing.
• Successful history delivering high quality, results-oriented, customer-focused business solutions for Banking, Insurance, Wireless, Telecommunications, Transportation, and Manufacturing industries in fast paced, challenging organizations.
• Extensive MDM product evaluation, selection and implementation expertise including Siebel, Riversand, Riltio, SAP MDG, Oracle, Tibco.
• Strong leader and facilitator in technical assessment and strategic planning, extensive experience in functional and process reengineering. Experienced with all aspects of budgeting, profit and loss responsibility
• Proven success in utilizing current and emerging technologies to achieve quality process improvements and significant productivity gains.
• Proven Hands-On experience in technical and IT management, business analysis, design, programming, testing and problem solving skills. A natural leader in team building, projects management, business development and staff development
• Successful management experience in a commercial services firm providing billable consulting services with experience carrying revenue quota responsibility.
• Extensive domestic and international experience in a variety of settings.
• Skillful communicator and negotiator in Business Development and Alliance building.
• Exceptional organizational, communications, interpersonal and leadership skills to effectively integrate company goals and objectives into achievable system deliverables on time and within budget.
• Experience managing and deploying 7 multi-million dollar Customer Care, Marketing, Sales Force Automation, and Finance Transformation for clients in various industries.
• Expert at applying industry standards such as ARTS. TM Forum standards for Business Process Framework (eTOM), Information Framework (SID), ITIL, Application Framework (TAM), Integration Framework and Architecture & Governance

PROFESSIONAL EXPERIENCE:

Confidential

Confidential, San Francisco

Responsibilities:

• Worked with Global CIO office and business owners to identified global communities of interest.
• Developed business and IT Enterprise Data Management (EDM) workshops
• Data Collection Deliverables: Interviewed business and IT to identify pain-points and future state vision. Developed data governance survey, data management maturity assessment, data governance organizational design impact assessment, data management process impact assessment, data architecture technology impact assessment, business & organization assessment, data management work process assessment.
• Interviewed and documented brand owners, and IT’ Confidential to develop an Omin-Channel vision.
• Opportunity Identification Deliverable: developed and recommended opportunities for enhancement. Proposed EDM COE Organizational design
• Solution Design Deliverables: developed business process design, developed stakeholder positioning, developed EDM organizational design
• EDM Blue Print or Program Plan Deliverables: developed a shorter, midterm, long term plan with recommendations on metadata management, data stewardship, data standards, MDM, IT integration, data quality, business metrics, IT governance, Analytics, Reporting, System Architecture, data management processes, and data quality.
• Lead Big Data Analytics future state organization, processes, analytics skills and framework for business transformation.
• Develop the retail Omni-Channel MDM integration strategy and SOA roadmap to integrate the data and services in SAP FMS module. Developed Enterprise Data Management Multi-Generation Plan
• Evaluated MDM products; Reltio, Riversand and SAP MDG and made recommendations on the feasibility and scalability of Product Information Management tool to scale to a global product information management tool.
• Proposed business process redesign with focus on Order to Cash, Record to Report, and Order management,
• Developed business domain Omni-channel channel and integration roadmap.
• Documented data governance processes for: Item, Product Information (PIM), Customer Information Management, and Location. Documented MDM data processes (Create, Update, Purge, loading, conversion).

Confidential

Data Governance Consultant

Responsibilities:

• Identified global communities of interest, including: Business Functional, business process owners to own product information; identified resources and established a Data Governance Council, and Data Stewards Council.
• Created Enterprise Road-maps, Integration Blue Prints, Program Architecture, Maturity Model, and Best Practices.
• Lead the development data governance with focus on Product Modeling, Product trailering, product maintenance, rate development maintenance, performance management, Marketing, Policy Acquisition, Underwriting, Policy Administration, Claims Management,
• Developed workshops to educate and inform client to focus their Data Governance on Policy, Standards, Process, Strategy, Data Quality, Privacy, Compliance, Security, Architecture, Integration, Data Warehousing, Business Intelligence and Management Support.
• Developed Data Governance Council agreements to address Program Level activities such as: Leadership, Strategic direction, Oversight, and Arbitration.
• Developed Data Stewards Council to address Policy Establishment, High-Level Requirements, and Detailed Requirement Arbitration, developed MDM data processes.
• Created a product governance framework on
• Lead Enterprise Data Strategy, MDM, Data Quality, Metadata Management strategy, product data governance and Standards team,
• Lead Big Data Analytics future state organization, processes, analytics skills and framework for business transformation.
• Developed business domain Omni-channel channel and integration roadmap.
• Documented data governance processes for: Item, Product Information (PIM), Customer Information Management, and Location. Documented MDM data processes (Create, Update, Purge, loading, conversion).

Confidential

Enterprise Data Strategy Governance Consultant

Responsibilities:

• Managed 25 consultants and clients across multiple lines of business, and supporting technology team. Used Design Thinking Methodology to interface various business and IT partners to create Enterprise Worked with various business and IT partners to create Enterprise Information Framework, BI, MDM strategy, Enterprise Architecture, SOA, taxonomy, and Enterprise Data Governance for various business domains such as: Guest, Item, Worker, Finance Transformation, Business Partner, and Store Location. I lead the development of business domain Omni-channel channel and integration roadmap. Created as is architecture vs. MDM future state, created Data Governance framework, taxonomy, roles and responsibilities, processes. Created Meta data processes framework. Develop Enterprise Intelligence Framework, Strategic Performance, Analytical Processes, Mobile Application, Information Security,
• Roadmaps, Analytics and Reporting, Data Governance, Corporate Performance Management, and Finance Transformation and enablement for Target. Utilized ARTS data model to address the conceptual and logical model. Developed Product Information Management catalog to include product catalog terminology, product group, product feather specification, solution, product alias, product rate, data construct, mapping, metadata management, entity responsibility and lifecycle processes, and conceptual data model. Participated in business process redesign with focus on Order to Cash, Record to Report, and Order management. Documented data governance processes for: Item, Product Information Management, Customer Information Management, and Location. Documented MDM data processes (Create, Update, Purge, loading, Conversion, Delete). Technologies involved were: TOFAF, Reltio, Riversand, Hadoop, Python, Radis, Informatica, Oracle, SAP MDG (Warranty, PIM, Repair), Tibco, and Oracle. Lead Big Data Analytics future state organization, processes, analytics skills and framework for business transformation.

Confidential

Enterprise Data Strategy and Data Governance

Responsibilities:

• Lead Confidential Global Information Management Framework, with focus on Data Strategy, Enterprise Data Governance, BI, Product Catalog (PIM), Customer Master and Share Data Services. Develop Enterprise Intelligence Framework, Strategic Performance, Analytical Processes, Roadmaps, Analytics and Reporting, Data Governance, Corporate Performance Management and enablement for Dominos. I lead the development of business domain Omni-channel channel and integration roadmap. Lead the development governance workshop and related artifacts with focus on Architectural Review Board, governance questionnaires, and SOA governance. Developed Business Process Reengineering Workshops, data governance taxonomy, and Service Framework with focus on retail model (ARTS). Developed Confidential ’ Confidential Business and IT transition, transformation, and optimization Global Blueprint to deliver services and products. Documented data governance processes for: Item, Product Information, Customer Information Management, and Location. Documented MDM data processes (Create, Update, Purge, loading, conversion). Lead Big Data Analytics future state organization, processes, analytics skills and framework for business transformation. Evaluated MDM vendors such as Reilto, Collibra, Riversand, SAP MDG, Archer.

Confidential

Enterprise Data Strategy and Governance Consultant

Responsibilities:

• As part of a large Business and IT transformation group; I worked with Marketing department and IT to develop Data Center’ Confidential Data Strategy, BI, and Data Governance framework to support the Customer Data Master, Global Product Catalog (PIM), OSS/BSS, across Quote to Cash processes. I delivered artifacts such as: Product Catalog, Data Governance, Metadata strategy, Data Strategy, Conceptual Data Model, Logical Data Model, and Business glossary of terms, data dictionary, and data taxonomy. The focus of Data Strategy was centered on Current State, Future Capabilities, Data Governance, and Architectural Components and MDM. Developed artifacts for Enterprise Intelligence Framework, Strategic Performance, Analytical Processes, Roadmaps, Analytics and Reporting, Data Governance, and Finance Transformation and enablement for clients in various industries. Lead Big Data Analytics future state organization, processes, analytics skills and framework for business transformation.
• Confidential: Work across multiple lines of businesses and supporting technologies to develop OSS/BSS, Billing solutions, International Taxation, CRM, BI, Bill of Material (BOM), Revenue Assurance, Credit Risk, Compliance, SOA, and Fraud Management. Developed Product Information Management catalog to include product catalog terminology, eTOM, product group, product feather specification, solution, product alias, product rate, data construct, mapping, entity responsibility and lifecycle processes, and conceptual data model. Lead Big Data Analytics future state organization, processes, analytics skills and framework for business transformation.
• Lead the development of Service Business Architecture, IAA Integration Road Map, IT Blue Print, framework, maturity model, principles, standards with focus on several work streams to include: process, technology, service, governance, Big Data, infrastructure, applications, information security. Developed Feed Processing Standard, integration and Big Data strategy and road maps for Security Master, Account System Feeds, PAM, and Consolidated Portfolio Position (CPP). Client required a single constant view of Customer Master, Client Data, and Security Master Information across the entire business. Lead Big Data Analytics future state organization, processes, analytics skills and framework for business transformation.