SUMMARY:

• Battle - tested Certified Scrum Master (CSM) / Agile Coach / Sr. Project Manager with more than 30 years of experience in the Information Technology industry, and over 22 years in formal project management. Excellent Servant Leader with a proven track record of leading projects ranging from 100 hours to 250,000 hours throughout the project lifecycle. Detail-oriented with a superior understanding of the Project Manager Book of Knowledge.
• Works collaboratively across cross-functional teams to identify project goals, understand requirements, research alternative solutions and present the solution with a business case to leadership. Seeking to put extensive project management skills to use in a dynamic IT team.

TECHNICAL SKILLS:

Technology and Tools: SOFTWARE/DATABASE AGILE SCRUM Waterfall cics, vsam lotus notes microsoft office MicroSOFT ACCESS microsoft project project workbencH SharePoint, Jira OPERATING SYSTEMS Languages mvs os/390 UnISYS windows 9x, NT, 2000, xp MS Technology Stack: .Net ASP.NET C# Eclipse Java cobol Fortran sas markiv jcl Java C#

PROFESSIONAL EXPERIENCE:

SCRUM Master

Confidential, Omaha NE

Responsibilities:

• Selected to lead a critical project at Confidential to rewrite an Internet Explorer 8 application into a .NET thick client since IE 8 was being sunsetted by Microsoft at year end 2015.
• As Scrum Master and Team Lead of the project, I oversaw four teams comprised of Business Analysts, Developers, and Testers.
• Served as Agile Coach and mentor for team members, Junior Scrum Master, Executive Management, and Product Owner sunsetted by Microsoft at year end 2015.
• As Scrum Master and Team Lead of the project, I oversaw four teams comprised of Business Analysts, Developers, and Testers.
• The project was implemented on December 6, 2015, and because it finished ahead of schedule and under budget, the project team was extended to work on another project.

CRi Contract - SCRUM Master

Confidential, Omaha NE

Responsibilities:

• Engaged to lead a SCRUM team to complete several projects at Confidential .
• WebSphere Upgrade to version 8.5, Served as Scrum Master and Product Owner
• Project ILD (Interruptible Liquefaction and Delivery Service) - Produced supporting software where customers contracted to load or offload LNG at the Garner Facility
• ODI (Operational Data Interface) - Flowing Gas Website - Incorporated the Daily Volume Web Report and ODI Measurement Information to the ODI application.
• Application Upgrades due to Explorer upgrade to 11.0 - Served as Scrum Master and Product Owner

SCRUM Master / Team Lead

Confidential, Omaha NE

Responsibilities:

• Acted as scrum Master and liaison between the Bank and CRi, Account Managers at Confidential as part of a high performing Agile Team.
• Project consisted of developing a commercial web application to facilitate online banking for small to large businesses, with an emphasis on creating a modern user experience.
• Team developed in Java using Eclipse
• The project was completed two months ahead of schedule and under budget.

SCRUM Master / Team Lead

Confidential, Omaha NE / Fargo ND

Responsibilities:

• Selected as Scrum Master for two of the most visible teams at CoreLink: the All Plans Strategic & Enhancement and NE Strategic & Enhancement teams.
• Led a team of Developers, Business Analysts and Testers - including some who were geographically disbursed - through a successful Agile transformation.
• Project team "GOAT" (Great Outsourced Agile Team) has become one of the most successful stable teams at CoreLink.
• Was a Key factor in why Corelink transitioned to Agile. Was the Scrum Master of the two pilot teams.

Senior Project Manager / Team Lead

Confidential, Omaha NE / Fargo ND

Responsibilities:

• Senior Project Manager responsible for implementing several Waterfall development projects ranging from 500+ to 2,500+ hours.
• Developed best practices for project management and created process artifacts to assist with the onboarding of future contractors.

P rogram Manager Sr. Project Manager

Confidential, Lincoln NE / Omaha NE

Responsibilities:

• Managed the Confidential and Confidential block of business and directed the Product Launches and major projects for OMFN (Old Mutual Financial Network).
• Drove and oversaw the Project Engineer Team in all projects concerning managed programs.
• Created and presented Project Plans for stakeholders in order to identify project deliverables, goals and milestones, and developed Requests for Proposals (RFPs) for major Confidential conversions and projects. Devised strategies for stakeholders to manage risk and conduct contingency planning while managing projects related to Open Systems and Mainframe.

Senior Project Manager / Conversion Project Manager

Confidential, Sioux Falls, SD

Responsibilities:

• Provided status reports to Confidential Senior Executive Management.
• Managed issue resolution throughout the testing phase to ensure each issue was documented, resolved, retested and either scheduled for a later release or implemented.
• Managed a staff of three contractors for skill block ownership and 18 contractors that supported the development of the SM10 system.
• Received a Citi Star and much praise for the work that was completed.
• Sears Conversion (200,000 hours): Positioned as the Co-Lead and Senior Project Manager of the Sears Conversion in order to bring stability and establish core project management methodologies. The $10.7M project allowed a substantial increase in revenue and better reporting and support of the cardholders.
• This conversion removed the Sears Retail Label cards off of Total Systems (TSYS) and moved them to Confidential (FDR).
• Provided status reports to Confidential and Sears Senior Executives.
• Managed issue resolution throughout the testing phase to ensure each issue was documented, resolved, retested and either scheduled for a later release or implemented into the project.
• Managed a team of 8 project managers, 15 contractors and 1 clerical contractor for the duration of the project.
• Oversaw 260 resources on the project team.
• Received a Citi Star and much praise for the work that was completed.
• Diners Conversion (250,000 hours): Established and led a project to convert the Diners Club International Portfolio to the Confidential system, completing the second phase of the Diners Club / MasterCard Alliance. This $29.4M project enabled issuance and support of Diners Club branded, MasterCard enabled card products accepted through the MasterCard (MC) merchant network.
• Completed the largest Citi conversion to date with minimal impact to the Citi Business and zero impact to the client and with few errors during implementation.
• Moved project from a Red project status into a Green project status and maintained Green status through project end.
• Member of the Leadership Team that reviewed 360 Project Change Requests (PCR), implementing the viable requests.
• Established mitigation plans, test schedules and an approval process to ensure the successful implementation of every requirement needed by the business.
• Provided status reports to both Confidential and Diners Club Senior Executive Management. Managed issue resolution throughout the testing phase to ensure each issue was documented, resolved, retested and either scheduled for a later release or implemented into the project.
• Oversaw a staff of 9 project managers and 1 clerical contractor for the duration of the project. Achieved outstanding implementation of project with only 4 reported Diners defects on implementation night.

Software Development Manager

Confidential, Omaha

Responsibilities:

• Assumed responsibility for multiple Product Application Teams that satisfied the business demands of the Product Area. Directed a staff consisting of project managers, analysts, online and batch programmers skilled in DB2, VSAM, COBOL, and Assembler. Collaborated with offshore contractors outsourced in India and coordinated activities to meet client expectations.
• Turned around a key at-risk client by rebuilding a strong business partnership.
• Saved First Data over $500K in staffing costs by restructuring organization while achieving greater client and employee satisfaction.
• Met aggressive deadlines by overseeing 20,000 annual hours of projects, product and client launches and conversions.
• Negotiated timelines as well as provided alternative solutions to satisfy the clients and remain successful, providing statuses both to the clients and senior management.
• Managed the Fleet Bank and the Associates Bank Client Specific Teams, directing staff of analysts and batch programmers skilled in VSAM, COBOL, FORTRAN and Assembler.
• Saved the Fleet Bank penalty dollars and achieved client satisfaction by implementing a process that allowed each recovery to be completed, at the minimum, 1 week earlier than the existing process.
• Managed all projects associated with both teams.
• Provided project plans, timelines, risk analysis and statuses to senior management and the client banks concerning the health and well being of projects, startups, and conversions.
• Managed a Project Management and Analyst Team within New Business and Development.
• Oversaw the implementation of large conversions of financial institutions onto the First Data Bankcard System.
• Led national and international conversions for Marine Midland, Hong Kong and Heng Seng Banks.

Developer, Systems Analyst, Sr. Systems Analyst

Confidential, Omaha, NE

Responsibilities:

• Performed duties as a Cobol Developer, Systems Analyst, and Sr Systems Analyst
• Performed development and analysis in Cobol, Assembler, SAS, and MarkIV