SUMMARY:

• MBA with an emphasis in Supply Chain/Operations and Bachelor of Engineering (BE) degree in Electronics and Telecommunications
• Around 5 years of experience as a business analyst in the IT industry (TCS and IBM)
• Proven ability in Supply Chain Management (vendor analysis, forecasting (Minitab 16), capacity and aggregate planning using Linear Programming)
• Well versed with project management (PMI CAPM certified) (MS Project)
• Proficient in implementing the Enterprise Asset Management product (IBM MAXIMO)
• Experienced in database technologies (OCA 9i certified) (Oracle 9i, SQL, MS Access)
• Knowledgeable in data warehousing (SAP - BEX, WEBI, Crystal Dashboard and Report)
• Exceptional MS Excel (Pivot Tables, Regression and Linear Programming), MS Power point and MS Project skills
• Worked with development tools such as Eclipse, Mercury Test Director and systems such as UNIX, WebLogic, WebSphere
• Excellent leadership skills as well as team player attitude
• Strong verbal/written communication, interpersonal and presentation skills
• Proven ability in performing statistical analysis, consulting and making strategic decisions
• Always eager to learn new tools and products

PROFESSIONAL EXPERIENCE:

Graduate Summer Intern

Confidential, San Jose

Responsibilities:

• Asset Supply Chain Management:
• Interviewed Subject Matter Experts (SMEs) for gathering requirements and prepared business requirement document (BRD) for implementing a Single Source of Truth (SSoT) for streamlining forecasting, financial planning and budgeting processes
• Collected vendor spend data from SAP to analyze various trends in data center commodities (compute, storage, networking and infrastructure)
• Created 2013 roadmap for all four commodities as well as preferred supplier list (PSL) based on vendor analysis
• Created Request for Information (RFI) matrix of vendors for comparing vendors
• Presented analysis of vendor spending to Confidential ’s Data Center Supply Chain Vice Presidents
• Created an excel sheet to automate the commodity ordering process

Business Analyst

Confidential, Indianapolis

Responsibilities:

• MXES 6.2.3 (Cal) implementation:
• Interviewed the business users to gather the requirements
• Worked closely with project managers and SMEs to design the system requirements
• Developed business requirement and process workflowdocumentation
• Constructed process diagrams and performed gap analysis
• Analyzed and translated business requirements for the development of business rules
• Gathered and prepared functional and technical specification documentation for the product being implemented
• Prepared new environments for development and functional testing
• Worked with Development and QA teams to transition business requirements into QA test cases and assist in UAT
• Managed enhancements and defects promptly to assist the operations in resolving issues
• Conducted weekly scrubbing sessions to discuss issues faced by business users
• Coordinated and communicated with IBM Tivoli support team for solving defects found in Application and System Testing
• Applied hot fixes in all environments
• Customized screens with Application Designer
• Customized Maximo Business Objects (MBOs) using Eclipse 3.2
• Performed Database Configuration from front end and back end
• Solved defects caused by customizations and found in Application and System Testing
• Performed Post go-live support

Team Lead

Confidential, Atlanta

Responsibilities:

• MXES 6.2.3 (Nuc and Cal) implementation:
• Interviewed SMEs and Stakeholders to get a better understanding of client business processes and gather business requirements
• Actively participated in JAD (Joint Application Design) sessions to get a better understanding of the existing system and the new functionalities to be implemented
• Analyzed requirements and verified them with the offshore functional team
• Conducted meetings with all the division supervisors to ensure that all the requirements are met
• Created Business Requirements Document (BRD), Functional Specifications Document (FSD) and Nonfunctional Requirements Documents
• Created Requirement Traceability Matrix to make sure the current project requirements are being met
• Developed test cases and participated in User Acceptance Testing (UAT)
• Conducted weekly scrubbing sessions to finalize the impacts and root cause
• Used Remedy tool for Root Cause Analysis
• Reviewed Technical Specifications and Unit Testing of deliverables
• Coordinated and communicated with offshore development team for delivering objects
• Assigned and solved defects during Application and System Testing
• Worked with Quality Assurance (QA) testers, developers and other team members to validate and test various scenarios and maintain Quality Standards of deliverables
• Analyzed business requirements and created project timeline and planned resource allocation
• Constantly monitored project timeline and actively re-allocated and re-prioritized tasks to meet deadlines
• Assisted Project Manager in assessing impact of requirement change and adjusting the project plan
• Performed structured business requirements walkthrough with the QA team to help them identify the scope of testing
• Assisted the QA manager in developing the test strategy, test plan documents and also helped the QA team in writing test cases for the functionalities to be tested
• Assisted the QA team in performing functional testing
• Conducted meetings with users and other stakeholders to elicit, organize and document the additional specifications and customizations needed in the product
• Proactively reported the delivery status to client side managers in the weekly meetings
• Reviewed Technical Specifications and Unit Testing of deliverables

Business Analyst

Confidential

Responsibilities:

• MXES 6.2 implementation:
• Created functional specifications from business requirements
• Created technical specifications and Unit Test cases
• Customized screens with Application Designer
• Customized Maximo Business Objects (MBOs) using Eclipse 3.2
• Performed Database Configuration from front end and back end

Business Analyst

Confidential

Responsibilities:

• Business Process Analysis:
• Interviewed SMEs for gathering functional requirements
• Studied the functionality of client’s legacy product (MAXIMO 4.1.1) and finalized functional specifications for MXES 6.2.1
• Prepared process mapping, gap analysis and system design
• Prepared Functional Requirement Design Specifications (FRDS) documents for screen customizations, Mobile solution, Work Flow, Reports
• Prepared Interface and Database Migration Strategy documents
• Installed MXES 6.2.1 and Actuate on UNIX with WebSphere and DB2 for development environment

Business Analyst

Confidential

Responsibilities:

• Maximo 5.2 support:
• Provided all information and issues related to MAXIMO 5.2 raised by client to offshore team
• Learned Hindalco’s system based on UNIX, WebSphere and MAXIMO 5.2
• Provided support from client’s site for functionality related issues
• Customized portal screens using HTML and JSP
• Coordinated with Pune based team from Mumbai
• Investigated for the Drilldown and Reorder issues faced by client
• Provided support from client site in Renukoot

Business Analyst

Confidential, Milwaukee

Responsibilities:

• MAXIMO 4.1.1 support:
• Provided solutions for issues raised by clients for MAXIMO 4.1.1
• Solved user queries related to MAXIMO 4.1.1 functionalities
• Participated in the Knowledge Transfer process with JCI technical team
• Executed SQL queries for Data analysis, completeness and accuracy using MS Access

Business Analyst

Confidential, Arlington

Responsibilities:

• Worked with Development and QA teams to transition business requirements into QA test cases and assist in UAT
• Developed (UAT, functional and data validation) cases in Test Director and participated in UAT (User Acceptance Testing)
• Developed a Root Cause Analysis report
• Ensured integrity of incident data thru Weekly scrubbing sessions
• Performed end-to-end testing for all the modules within MAXIMO 5.2
• Reported and tested defects using Mercury Test Director 8.0 tool
• Performed User of MAXIMO 5.2
• Prepared user documents

Support Analyst

Confidential

Responsibilities:

• E-focus Application Support:
• Worked as a Single Point of Contact (SPoC) for E-focus support team
• Assigned defects to the team members according to their specializations
• Handled client queries and problems
• Solved Incidents and Problems related to E-focus application
• Interacted with client for capturing new requirements for enhancing E-focus
• Managed Bug fixing and KPI reports
• Developed UNIX scripts for automating sending report attachments via mails