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Senior Vice President / Business Analyst, Model Governance & Control Resume

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New York, NY

SUMMARY:

  • Skilled problem solver adept at bringing together technical and non - technical teams to identify requirements, uncover deficiencies, and redesign infrastructure processes. Experienced Scrum Product Owner offering unique combination of technical and communication skills.

TECHNICAL SKILLS:

Skills: Adobe Acrobat Pro, Director, Dreamweaver, FrameMaker, Photoshop, RoboHELP / RoboHTML, Atlassian Confluence / JIRA, Balsamiq, HP Quality Center, HTML, IBM Rational ClearCase, OpenText Documentum, Oracle Hyperion, Mercury Test Director, Microsoft Excel, PowerPoint, SharePoint, Visio, Visual SourceSafe, Word, SAP, SQL, Windows, and UNIX.

PROFESSIONAL EXPERIENCE:

Confidential, New York, NY

Senior Vice President / Business Analyst, Model Governance & Control

Responsibilities:

  • Managed business-critical risk technology and process improvement projects, reviewing Impact Analysis (IA) results and providing final approvals for release.
  • Performed SQL and Hyperion queries, analyzing key data quality metrics and responding to urgent data requests from trading desk.
  • Supervised and performed User Acceptance Testing (UAT), streamlining responses to audit and regulatory queries by building single web-based repository of test cases, results, and approvals.
  • Boosted productivity of project teams and promoted greater transparency through user-friendly SharePoint and JIRA / Confluence workflows and dashboards.
  • Liaised between IT and business, developing and implementing software solutions within SDLC framework.
  • Partnered with regulators at Federal Reserve Bank (FRB) and Office of the Comptroller of the Currency (OCC), resolving Matters Requiring Attention (MRAs) and co-hosting quarterly risk model performance reviews.

Confidential, New York, NY

Senior Technical Writer, Trainer (Consultant)

Responsibilities:

  • Created user documentation for customer relationship management (CRM) system and other popular book of business billing and reporting tools, decreasing reliance on help desk.
  • Simplified user documentation for order management systems, reducing requests for manual intervention.
  • Identified gaps in, creating engaging courseware for sales, support, billing, and contracts teams.

Confidential, New York, NY

Senior Business Analyst (Consultant)

Responsibilities:

  • Re-engineered disaster recovery procedures for critical private bank applications, limiting downtime in event of catastrophic data center failure.
  • Performed comprehensive IT infrastructure assessment, streamlining incident and change management through new procedures consistent with infrastructure library (ITIL) standards.

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