Senior Vice President / Business Analyst, Model Governance & Control Resume
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New York, NY
SUMMARY:
- Skilled problem solver adept at bringing together technical and non - technical teams to identify requirements, uncover deficiencies, and redesign infrastructure processes. Experienced Scrum Product Owner offering unique combination of technical and communication skills.
TECHNICAL SKILLS:
Skills: Adobe Acrobat Pro, Director, Dreamweaver, FrameMaker, Photoshop, RoboHELP / RoboHTML, Atlassian Confluence / JIRA, Balsamiq, HP Quality Center, HTML, IBM Rational ClearCase, OpenText Documentum, Oracle Hyperion, Mercury Test Director, Microsoft Excel, PowerPoint, SharePoint, Visio, Visual SourceSafe, Word, SAP, SQL, Windows, and UNIX.
PROFESSIONAL EXPERIENCE:
Confidential, New York, NY
Senior Vice President / Business Analyst, Model Governance & Control
Responsibilities:
- Managed business-critical risk technology and process improvement projects, reviewing Impact Analysis (IA) results and providing final approvals for release.
- Performed SQL and Hyperion queries, analyzing key data quality metrics and responding to urgent data requests from trading desk.
- Supervised and performed User Acceptance Testing (UAT), streamlining responses to audit and regulatory queries by building single web-based repository of test cases, results, and approvals.
- Boosted productivity of project teams and promoted greater transparency through user-friendly SharePoint and JIRA / Confluence workflows and dashboards.
- Liaised between IT and business, developing and implementing software solutions within SDLC framework.
- Partnered with regulators at Federal Reserve Bank (FRB) and Office of the Comptroller of the Currency (OCC), resolving Matters Requiring Attention (MRAs) and co-hosting quarterly risk model performance reviews.
Confidential, New York, NY
Senior Technical Writer, Trainer (Consultant)
Responsibilities:
- Created user documentation for customer relationship management (CRM) system and other popular book of business billing and reporting tools, decreasing reliance on help desk.
- Simplified user documentation for order management systems, reducing requests for manual intervention.
- Identified gaps in, creating engaging courseware for sales, support, billing, and contracts teams.
Confidential, New York, NY
Senior Business Analyst (Consultant)
Responsibilities:
- Re-engineered disaster recovery procedures for critical private bank applications, limiting downtime in event of catastrophic data center failure.
- Performed comprehensive IT infrastructure assessment, streamlining incident and change management through new procedures consistent with infrastructure library (ITIL) standards.