PROFESSIONAL SUMMARY:

• Progressive advancement and role responsibility ranging from cross functional Business Analyst, Solutions Architect, Technical Lead, Project Coordinator, Project Manager, Program Manager, PMO / Portfolio Manager, PPM, Client Account Delivery and Application Manager. Diverse employment and tier one consulting and working with health insurance, finance, healthcare, utilities pharmaceuticals, automotive manufacturing, logistics, transportation, apparel, retail, software, high tech equipment manufacturing, Currently seeking long term contract or permanent employment position.
• Applies Business Process Management (BPM), Total Quality Management (TQM) or Continuous Improvement (CI) process methodologies and use of Lean Six Sigma approaches to align and optimize business processes, systems and continuously improve business effectiveness and efficiency while striving for innovation, flexibility, and integration with technology. Consults on application of various development methodologies involving SDLC Agile, Scrum, XP, RAD and integration with BPM process re - engineering. Applies Lean Six Sigma techniques to identify operations and systems integration improvements.
• Analyzes and recommends cost effective alternative shared services and ITO / BPO outsourcing strategies, including Cloud computing migration capital/operating business case and justification. Maximizes effectiveness of shared computing resources through global convergent, COTS, and shared services (XaaS) for software, platform, Infrastructure, and hardware.
• Collaborates effectively with all levels of contractors, cross functional technical resources, stakeholders, management and executives throughout the project lifecycle PLC / PLM. Establishes effective approach for Transformation and/or Change Management implementation. Enables compliant ISO, ITIL, IT Service Management support framework including BMC incident reporting, problem and change management, configuration CMDB and asset management.
• Manages cross functional business operations and mixed discipline technical teams in matrix global environments. Project teams range in size 5-25 resources and budgets $1m-$25m based upon program and project portfolio resource management planning.
• Project & Program budgets: $1m-$25m+
• Project duration:1-12 months
• Program team resources: 5-250
• Project direct reports: 5-25
• Project virtual teams: EMEA & India
• Project geography: US, EMEA, APAC
• 10+ years Project management
• 10+ years SDLC
• 10+ years various sized IT projects
• 5+ years business process projects
• 5+ years infrastructure projects
• Strategic & business planning - SBP
• Merger & acquisition reviews - M&A
• Offshore & outsourcing - ITO / BPO
• Business Intelligence - DW / BI
• Finance, budget & control - FI / CO
• Resource management - HCM / HRIS Collaborative communication
• System development life cycle - SDLC
• Compliance - SOx, GMP, COBIT, CMMI
• IT executive steering committee - ITSC
• IT / ISO /GOV governance best practices
• Project portfolio management - PPM
• Project management - PM / PgMP
• PMI / PMP / PLC - PMBOK / BABOK
• Service management - ITIL / ITSM /SLM
• Microsoft frameworks - MSF / MOF
• Business process - MBT / BPM / BPO
• Six Sigma - LEAN / DMAIC / DMADV
• Process & systems integration - BPM
• Rational unified process - RUP
• Agile development - XP / SCRUM
• Transformation & change management

TECHNICAL SKILLS:

Project Management: PMI, PMBOK, PMO, PPM, PRINCE2, CADENCE

Process Engineering: BPR, BPM, SIX SIGMA, LEAN

Software Development: RAD, JAD, SDLC, AGILE, SCRUM, XP

Service Management: ISO, ITIL, ITSM

Compliance: ISO 9001, GCC COBIT, HIPPA, cGMP, OMNIBUS, FERC / NERC / WECC, HIPPA and HITECH

PROFESSIONAL EXPERIENCE:

Confidential, Portland, Oregon

Healthcare & IT Consultant

Responsibilities:

• Healthcare market cost analysis of Affordable Care Act (ACA) and Health Insurance Exchange (HIX) business transformation, change management, and systems integration.
• Big Data and Cloud types, database, analytics, providers, infrastructure, storage, computing, security, scaling and deployment.
• Consumer Digital Technology integrating technology and process to deliver solutions that enable digital products and services.
• Data warehouse (DW) business intelligence (BI) consulting for key performance measurement (KPI) mobile reporting
• Licensed: Life & Health insurance license for sales force automation SFA and CRM consulting
• Representative Clients: Regional and national health care insurance companies and service institutions
• Environment: Oracle-CRM, SalesForce.Com, Clarity, Business Objects, Microsoft Project and Microsoft Office 2010 Suite.
• Employment Status: Currently seeking long term contract or permanent employment.

Confidential, Portland, Oregon

Project Manager

Responsibilities:

• IT Project Manager for a variety of HRIS projects involving the implementation of PeopleSoft Self Service Kiosks, LogicBay HR Performance Management, Learning Management Systems, Security SAML Federated Security Single Sign On, and capital project proposals development, AFE funding and full project life cycle management.
• Environment: PMO, Oracle, Microsoft Project and Microsoft Office Professional Suite
• Employment Status: Syntel contractor | Employment Transition: End of projects and contract.

Confidential, Portland, Oregon

Consultant

Responsibilities:

• PMO Program Management Office governance tools framework development assessment
• Enterprise Project Management Systems resource planning & dashboard reporting
• ITIL/COBIT/ CMMI / Service Management infrastructure assessment
• SDLC, Waterfall, Lean, Agile, Scrum, and XP usage reviews
• PMI Program Management (PgMP) study
• Environment: Clarity, Project Server, SAP, Oracle, EPM Microsoft Project and Microsoft Office Professional Suite.
• Employment Status: C&A contractor | Employment Transition: Recession. Sought long term contract or permanent employment

Confidential, Hillsboro, Oregon

Project Manager

Responsibilities:

• Conducted review of business requirements and SharePoint configuration and development
• Monitored execution of third party SharePoint solutions customization, data migration and implementation
• Project Manager for the automation of enterprise contract, nondisclosure agreements (NDA) and legal workflow. Interfaced with internal and contract vendor resources throughout the Intel project life cycle (PLC) in the iterative development of standard contact templates and supporting contract content.
• Environment: Provided integrated solutions involving SharePoint Designer, SharePoint 2003 WSS, 2007 MOSS, 2010, CMapp, Perfectus, DocuSign and SeeUnity, .NET, SQL, SQL Server, SQL Reporting Services, Metadata, Teradata
• Employment Status: MindTeck Contractor | Employment Transition: End of project and contract.

Confidential, Portland, Oregon

PMO Project Management Consultant

Responsibilities:

• Change and Transformation Management process planning and execution
• ITSM / ITILv3 Service Management Change and Transformation planning
• PMO Program Management Office governance tools framework development assessment
• Enterprise Project Management Systems resource planning & dashboard reporting
• ITIL/COBIT/ CMMI / Service Management infrastructure assessment
• SDLC, Waterfall, Lean, Agile, Scrum, and XP usage reviews
• PMI Program Management (PgMP) study
• Environment: Clarity, Project Server, SAP, Oracle, EPM Microsoft Project and Microsoft Office Professional Suite.
• Employment Status: C&A contractor | Employment Transition: Recession. Sought long term contract or permanent employment opportunities in the Pacific Northwest.

Confidential, Beaverton, Oregon

Project Coordinator

Responsibilities:

• Project Coordination for development of the considered index decision support database for the for scheduling of new seasonal releases to support footwear, apparel and accessory product design planning for environmental impact and sustainability decision support.
• Environment: SAP ASF, BW, SharePoint 2003 WSS, 2007 MOSS, .NET, SQL, SQL Server, SQL Reporting Services and Microsoft Office Professional - Word, Excel, PowerPoint, Access
• Employment Status: Rose International contractor | Employment Transition: Project Coordinator return and end of contract

Confidential, Portland, Oregon

Project Management Consultant

Responsibilities:

• Change and Transformation Management process planning and execution
• ITSM / ITILv3 Service Management Change and Transformation planning
• PMO Program Management Office governance tools framework development assessment
• Enterprise Project Management Systems resource planning & dashboard reporting
• ITIL/COBIT/ CMMI / Service Management infrastructure assessment
• SDLC, Waterfall, Lean, Agile, Scrum, and XP usage reviews
• Environment: Clarity, Project Server, SAP, Oracle, EPM Microsoft Project and Microsoft Office Professional Suite.
• Employment Status: C&A contractor | Employment Transition: Sought long term contract or permanent employment opportunities in the Pacific Northwest.

Confidential, Salem, Oregon

Project Manager

Responsibilities:

• Identified alternative cost effective Enterprise Project Management (EPM) systems, program governance, project methodology, project life cycle, project plan blueprints, issues, risk and budget controls. Implemented low cost EPMLive system and PMO framework integrating over 304 OWIN and inter agency project work sites with an associated $400m budget.
• Demonstrated integration of a common project management system document management and project site engineering documentation. Recognized for coordinating vendor software configuration,, innovative and rapid solution implementation.
• Environment: SharePoint WSS, .NET, Microsoft Office SharePoint Designer, SQL, SQL Server, SQL Reporting Services, Microsoft Project Server, EPM Live, Microsoft Project Professional, Project Server, and Microsoft Office Professional Suite.
• Employment Status: Next Source contractor | Employment Transition: End of six month State of Oregon contract.

Confidential, Portland, Oregon

Project Portfolio Manager

Responsibilities:

• Developed EPMO Governance, Project Portfolio Management (PPM), Enterprise Project Management (EPM) framework for infrastructure, application and business process initiatives.
• Environment: SharePoint WSS, MOSS, .NET, Microsoft Office SharePoint Designer, SQL, SQL Server, SQL Reporting Services, Microsoft Project Server, Microsoft Project Professional, EPK, and Microsoft Office Professional Suite
• Employment Status: FTE-Employee | Employment Transition: Economic recession with related capital budget reduction and layoff.

Confidential, Salem Oregon

Data Center Project Manager

Responsibilities:

• Conducted ITIL / IT Service Management (ITSM) process review. Performed data center service support and delivery operations best practices gap assessment and provided operational recommendations. Developed ITSM process blueprint for: service desk, event, incident and problem management; request fulfillment, change management, configuration and inventory management; release management and service management. Identified cross functional ITSM process requirements for network, telecommunications, security, san storage, distributed systems, midrange, and mainframe platforms.
• Documented automated workflow requirements, policy and procedures, conducted alternative systems reviews, engaged development resources and coordinated an open source request tracking application configuration, development and migration. Developed cultural change management, communication, and multimedia plans. Facilitated Agile process and design iterative development of cross functional focus group sessions to ensure collaboration, participation and acceptance.
• Developed phase plans for integrating IT financial and service level management agreements and metrics reporting. Facilitated program launch, large cross functional, interactive process review and executive review sessions. The complete implementation recommendation forecasted a significant reduction in service request life cycle processing, improvement in asset inventory, configuration management and improved service level management and performance.
• Environment: Microsoft Office Professional Suite: Word, Excel, PowerPoint, Visio, and Microsoft Project Professional, SharePoint, IBM Tivoli change, asset and configuration management database suite, BMC, Remedy and alternative open source service software.
• Employment Status: NextSource contractor | Employment Transition: End of six month State of Oregon contract.

Confidential, Oregon & Santa Clara, California

Sr. Project Manager

Responsibilities:

• Partnered with global cross-functional business and technical project teams varying in size, complexity and $1m - $4m project budgets. Applied Six Sigma, Lean, Agile and Scrum methodologies. Interfaced with between 5-50 cross functional matrix external vendor, internal, and/or contract global resources.
• Responsible for full systems development lifecycle (SDLC) and project life cycle (PLC), from initiation to maintenance and support.
• Supported the Project Management Office (PMO) in the utilization of standard project delivery methodology, framework (PDF) process standards, documentation repository, guidance, enterprise project management system, resource planning, project management and execution metrics.
• Environment: Mixed Platforms, ATG, Websphere Application Server, SalesForce.com, SAP, Oracle, Lotus Notes, SharePoint Project Management System, Remedy, Visio, Microsoft Project, and Microsoft Office Professional Suite.
• Employment Status: FTE-Employee | Managed: 3-25 virtual resources | Employment Transition: Project completion, acquisition, merger, budget reduction, reorganization and IT outsourcing off shore.

Confidential, Gresham, Oregon

Project Manager - Software Quality Assurance

Responsibilities:

• Reviewed and integrated current software development process, Rational Unified Process (RUP) utilization and Software Quality Assurance best practices into documented software quality control policy and procedural framework.
• Collaborated with cross functional IT Quality Assurance management team in the identification of performance metrics, developed SQA business analytics, and executive reporting dashboards.
• Significantly improved project and quality assurance execution, quality assurance and quarterly release reporting.
• Environment: Hogan, Fiserv, HP Mercury Quality Center, Clear Quest, variety of legacy mainframe, mid-range platforms, client server systems, networks, Lotus Notes, Remedy, SAP BO Xcelsius Visio, Microsoft Project, and Microsoft Office Professional Suite.
• Employment Status: i2 contractor | Employment Transition: Permanent employment with Symantec.

Confidential, Portland, Oregon

Project Manager

Responsibilities:

• Project Manager for a wide array of application development for functional areas including finance, accounting, human resources, engineering, marketing, sales, customer service and field service and support.
• Responsible for full project lifecycle. Utilized SDLC, Waterfall, Lean, Scrum, Agile and XP project and development methodologies in a variety of development and platform environments.
• Recognized for successful management of multiple concurrent project and business process work streams.
• Environment: Variety of legacy mainframe, mid-range platforms, client server systems, networks, Oracle, .NET, J2EE, Remedy, SharePoint, Visio, Microsoft Project, and Microsoft Office Professional Suite.
• Employment Status: Meridian Technology Group Contractor| Managed: 5-25 resources | Employment Transition: Program and project completion.

Confidential, Oregon & San Francisco, California

Manager of Application Development

Responsibilities:

• Completed major Confidential enterprise accounting system upgrade on schedule and significantly improved business intelligence analytic reporting through implementation of Business Objects and Hyperion.
• Participated as part of the LS&Co Shared Services Center Leadership team interfacing with worldwide corporate finance and administration executives in the development of strategic ERP initiatives. Implemented LS&Co Shared Services Center PMO framework for project governance, standards, processes improvement and reporting. Provided Project Management of virtual domestic and off shore multi-disciplined IT resources and teams.
• Lead SAP ASAP blueprinting, operations and configuration analysis for accounting, finance and control (FI/CO) implementation. Developed strategies and business process improvement projects; implemented new systems and processes to streamline LS&Co Shared Services Center operations; achieved significant customer satisfaction level improvement.