SUMMARY:

• With more than 20 years in the Information Technology industry, Llyle Morgan is an executive management consultant with specialized expertise in organizational change management, business transformation, and program management. Ms. Morgan provides, strategic planning, program development, executive stakeholder alignment, infrastructure analysis, governance, executive coaching and decision support methodologies. She is a founding member of the Association of Change Management Professionals, founder of the Regina Organizational Change Management group, and a recognized leader in the practice.
• Ms. Morgan has extensive experience with large - scale enterprise-wide projects that in corporate proactive and innovative solutions to address business challenges. Ms. Morgan has been a leader in the development of Project Management Office (PMO) maturity methodologies, Project, Program, and Portfolio Management. Ms Morgan is experienced with Prince 2, PMI and Prosci methodologies as well as process re-engineering, adult learning theory and .
• Utilities Strategy and Planning
• Manufacturing OCM and PMO Transformation
• Provincial, State and Local Government OCM, Communication and Facilitation
• Social Services Process Design Implementation
• Oil and Gas Strategy and Delivery
• Customer Service Program Management

PROFESSIONAL EXPERIENCE:

Confidential, Olympia, WA

Sr. Organizational Change Expert

Responsibilities:

• Organizational Change Manager for implementation of an enterprise-wide payroll and HR system including extensive business process transformation and establishing four shared customer services centers. Managed change management, communication and teams. Conducted strategic planning, stakeholder analysis, change management plan, and collaborated with IT and HR departments to ensure business needs were identified, prioritized and met. Advised and collaborated with Organizational Excellence team.

Confidential, Chicago, Il

Organizational Change Manager /Sr Program Manager

Responsibilities:

• Provided strategic direction and program management for multi-project initiative to establish two publicly-traded corporations from a single one. Managed multiple concurrent projects with many resources and competing schedules, extensive business process transformation. Responsible for program status reporting five change project teams (43 resources).

Confidential, Houston, TX

Director Organizational Change Management and Business Transformation Lead

Responsibilities:

• Engagement to provide executive consulting services for IT Management Services toward a more mature approach to business transformation. Lead a business transformation and organizational change initiative including consolidation of external and internal service operations and records and information management. Established standards, processes and practices for service delivery.

Confidential, Milwaukee WI

Information and Technology Services PMO

Responsibilities:

• Engagement to provide executive consulting services for the Records and Information Management Initiative. Provided business transformation and organizational change management consulting, provided recommendations for standards, processes and practices. Conducted strategic planning, analysis and recommendations regarding OCM methodologies.

Confidential

Sr. Consultant, OCM and Business Transformation Practice Lead

Responsibilities:

• Provided thought leadership in Management Consulting practice development
• Developed practice toolkit in support of standardized methodologies
• Business Development (BD): client relationship development and management, bid responses, written and oral throughout N. America
• Executive Briefings and presentations for clients and for the public.
• Member of the Saskatchewan Business Management Team
• Recruited, hired, trained and managed OCM/BT resources
• Lead the change management activities for the renovation of a Class 3 Data Center including client relations, cutover management, and service restoration.

SaskPower

Information and Technology Services PMO

Responsibilities:

• Engagement to provide executive consulting services for the IT Portfolio Management Office toward a more mature IT Project Management Programme (Prince2 environment). Successfully lead initiative to improve the PMO program from a maturity level of 1 to 3.
• Lead a business transformation and organizational change initiative for all PMO projects including IP Telephony, Enterprise Content Management, Enterprise Learning, and numerous other SAP replacement initiatives. Conducted strategic planning, analysis and developed a Benefits Management and Realization methodology. Established an OCM Center of Excellence including standards, methodologies and tools.

Confidential

Responsibilities:

• Lead change management strategy, communication and plans. Consulted with executives, designed and delivered change management, business transformation, and communication services including leadership alignment, stakeholder commitment plans, project management, and implementation strategy.

Confidential, Des Moines, IA

Responsibilities:

• Project was the implementation of CACS-G tax system for the Iowa’s Department of Revenue. Collaborated with client and project team to develop the plan, managed preparations of materials, provided project management, quality control and delivered .

Confidential, Raleigh, NC

Responsibilities:

• Provided client consultation on organizational change, communication planning, cultural realignment, workforce planning and business transformation processes. Worked with team of executives to design business transformation, identify processes, and prepare solution strategies. Designed communication methods and change management mitigation strategies, identified needs and prepared materials. Developed policies and procedures.

Confidential, Ohio

Responsibilities:

• Project was the implementation of a new citywide financial management system. Managed development of business transformation and organizational change planning, plans, materials, and logistics. Supervised subcontractors and lead three client teams including change management,, and implementation.

Confidential, Olympia, WA

Responsibilities:

• Conducted stakeholder communication needs analysis and developed knowledge management strategy. Conducted implementation readiness assessments, gap analysis, coached and monitored client and stakeholder readiness planning, developed post-implementation support strategies, and delivered communication and readiness activities.
• Developed and implemented executive decision management and status reporting systems.

Confidential, Olympia, WA

Responsibilities:

• Conducted baseline field assessments, convened stakeholders, created project charter, conducted business analysis.

Confidential, Seattle, WA

Assistant Director of Information Management

Responsibilities:

• Provided project management, business transformation, change management and system documentation for the development of a donor management system.
• Conducted legislative impact research and developed reports regarding proposed changes in state and federal tax legislation. Findings and recommendations were successfully adopted.
• Conducted infrastructure analysis for all 32 schools, colleges and programs, and prepared business transformation plans for each.
• Project Manager for interface from HRIS Employment database to the Alumni/Donor Database including business process re-engineering and data migration/conversion strategies.