SUMMARY:

• Confidential is a resourceful, dependable professional with a record of success through increasing levels of responsibility. She is able to interchange roles within the System Development Life Cycle as needed. She is an enthusiastic self - starter, works well individually or as a team member. She is adept at multi-tasking using time management skills such as organization, prioritization and staff appraisal. As a manager, Confidential has a reputation for building, and maintaining loyal teams motivated to give their all and dedicated to the project. Proven relationship builder with excellent interpersonal communication skills, she is able to interact with all levels of management. Confidential is well versed in SOX Compliance and Data Controls. Scrum Master Certified

TECHNICAL SKILLS:

Operating Systems: Windows Technologies, UNI, AIX

Tools: ; HP-ALM 12.5, Quick Test Professional (QTP), Rational Test Manager, ClearQuest, Clear Case, Robot, DOORS, JIRA, Version One

Languages: C, C++, SQL, COBAL, CICS, ASP, JAVA, HTML, DHTML, XML, VB Script, NET, Cold FusionDatabase: SYBASE, MS-SQL, DB2, Web Logic, Web Sphere

MultiMedia: Macromedia Flash MS Office, MS Work, MS Excel, MS Project, Ms Access, Powerpoint, Sharepoint COTS: QRM, Fidelity s ALS, Fidelity s Touchpoint, IBM s IMPACT

Methodologies: - Rational Unified Process (RUP)

SCRUM (Agile): System Development Life Cycle (SDLC)

Platforms: COMPAQ, Dell, Confidential Personal Computers, CONVERGENT TECHNOLOGIES SYSTEMS, CPT 8000/9000, DEC VAX/11-750, DALY PC, IBM PC, IBM 3094/4381, PRIME 50

PROFESSIONAL EXPERIENCE:

Confidential - Charlotte, NC

Project Manager (5) (Agile)

Responsibilities:

• Functioned as a member of the PMO - Responsible for UAT Testing and Production Readiness
• Responsible for delivering UAT and Project Readiness on time and within budget
• Responsible for complete management of a User Acceptance Test Team from conception through execution for both manual and automated testing.
• Interviewed, staffed, and managed User Acceptance Test Team (UAT) to test Confidential ’s Counterparty Credit Risk Management (CCRM) and Derivative Center of Excellence Risk Management Framework.
• Developed UAT standards and procedures
• Responsible for selecting and setting up HP ALM for UAT test management
• Developed and implemented test methodologies and reporting metrics
• Developed Test Strategy and Master Test Plan for the project
• Responsible for UAT test execution
• Acted as Testing SME and consulted with other project team members to set standardized methodologies and controls throughout the project
• Managed requirements decomposition for creating test requirements and test cases using business requirements
• Trained more junior personnel in testing best practices
• Responsible for Change Management to ensure that any change controls are implemented and test appropriately

Confidential - McLean, VA

Sr. Test Manager /BA (RUP & Agile)

Responsibilities:

• As senior member of the project PMO responsible for UAT and Release Readiness
• Responsible for gathering and documenting SOX Controls to ensure compliance and governance
• Conducted JAD sessions with the Business Users to analyze and document business requirements
• Responsible for business data validation as it pertains to data controls
• Responsible for complete management of a User Acceptance Test Team from conception through execution for both manual and automated testing.
• Created Business Use Cases and process flows
• Interviewed, staffed, and managed User Acceptance Test Teams to test the Confidential ’s Pricing Execution and Market Pricing Systems
• Managed both manual and automation testing. Automation testing was executed using HP’s Quick Test Pro (QTP). This system was developed using the KPI methodologies with decision tables, rule families, and data views, as well as a traditional business requirements document.
• Responsible for setting up and HP Quality Center for the project to manage test cases and defects.
• Developed and implemented test methodologies and reporting metrics.
• Developed the Test Strategy and Master Test Plan for the projects.
• Developed reporting for testing for senior management.
• Acted as a Testing SME and consulted with other project teams to set standardize methodologies and controls throughout the Single Family Department.
• Conducted internal Audits of test cases and test procedures.
• Lead the UAT test team that was responsible for developing test cases and test execution.
• Responsible for all defect management and defect resolution. Managed the defect control board.
• Managed requirements decomposition for creating test requirements and test cases using the business requirements, process flows, decision tables using the KPI Framework.
• Responsible for creating and conducting a testing program for more junior testers and business users.
• Responsible for Change Management relating to User Acceptance Testing.
• Acted as assistant Scrums Master, Business Analyst (BA) on the Market Pricing team.. Responsible for requirements gathering and documenting requirements along with identifying and managing data for the project. Assisted the SIT Test Lead with testing activities when necessary

Confidential, Roanoke, VA

Sr. Project Manager (Waterfall & Agile)

Responsibilities:

• Conducted daily meetings to report to upper management
• Responsible for all testing activities
• Created Testing Methodologies and installed Testing Standards, Methodologies, Test Strategies and
• Test Plans for a Testing Center
• Controls UAT budget for assigned projects.
• Works with the business to select UAT associate resources to execute the test cases.
• Managed Test Team for a Warehouse system and trained new team members.
• Responsible for defect management for UAT testing.
• Responsible for Executive Management reporting as well as, presenting test findings to upper management
• Works with not only Waterfall development platforms, but also a form Agile platforms to conduct both Sprint and Initiative Cycle releases.
• Responsible for assigning associates UAT testing assignments and defect testing.
• Responsible for test lab workstation prior to UAT testing.
• Conducted on the use of Quality Center and how to develop test cases.

Confidential - Charlotte, NC

Sr. UAT Test Manager (Waterfall & Agile)

Responsibilities:

• Coordinates UAT Testing with Associate End-Users for Desktop projects within Banking Centers and Customer Contact Centers within Confidential .
• Controls UAT budget for assigned projects.
• Works with the business to select UAT associate resources to execute the test cases.
• Coordinates test case creation using Quality Center to manage test cases.
• Responsible for defect management for UAT testing.
• Responsible for Executive Management report before and during test execution.
• Works with not only Waterfall development platforms, but also Agile platforms to conduct both Sprint and Initiative Cycle releases.
• Responsible for assigning associates UAT testing assignments and defect testing.
• Responsible for test lab workstation prior to UAT testing.
• Developed Test Plans and Test Strategies.
• Conducted on the use of Quality Center and how to develop test cases.

Confidential - Greensboro, NC

Sr. Test Manager (Waterfall & Agile)

Responsibilities:

• Responsible for complete Quality Assurance management of several projects on a Global level
• Responsible for working with the PMO to set-up Quality Assurance Standards and Methodologies for Volvo CSGP organization. .
• Responsible for management of System Integration Testing, and User Acceptance Test Teams from conception throughexecution, for both manual, automation, and performance testing.
• Responsible for setting-up and managing both HP ALM Quality Center and Quick Test Professional
• Developed Quality Assurance reporting and reporting metrics for upper management.
• Participated in creating and setting-up and implementing a Change Management process
• Set-up and managed a Defect Management system.
• Acted as Quality Assurance Consultant to other project teams to standardize methods and controls throughout the
• Responsible for ETL and Database testing.
• Managed Quality Assurance activities to ensure that the projects stayed within budget and delivered on-time.

Confidential - McLean, VA

Sr. Project Manager/BA

Responsibilities:

• Responsible for documenting and creating SOX controls requirements and data control documentation to ensure complianceand governance
• Participated as a member of the PMO, responsible for testing and delivering of the Quantitive Risk Management System (QRM)
• Conducted JAD sessions with the Business Users to create the data flows and controls
• Gathered, analyzed and documented Business User requirements
• Responsible for Change Controls of the Business User requirements
• Worked with the SOX team to test the SOX controls
• Responsible for complete management of a User Acceptance Test Team from conception through execution for both manual and automated testing..
• Interviewed, staffed, and managed User Acceptance Test Teams to test the Risk Management System (COTS Package,) Confidential ’s Cash Execution Pricing system, Confidential ’s Loan Prospector Rules Integration, Managed both manual and automation testing. Automation testing was executed using HP’s Quick Test Pro (QTP). The Confidential Cash Pricing system and LP Rules Integration was developed using the KPI methodologies with decision tables, rule families, and data views, as well as a traditional business requirements document.
• Responsible for setting up and HP Quality Center for the project to manage test cases and defects.
• Developed and implemented test methodologies and reporting metrics.
• Developed the Test Strategy and Master Test Plan for the projects.
• Developed reporting for testing for senior management.
• Participated in the Change Management Board for the Confidential Tools Standardization team.
• Acted as a Testing SME and consulted with other project teams to set standardize methodologies and controls throughout the Single Family Department.
• Conducted internal Audits of test cases and test procedures.
• Lead the UAT test team that was responsible for developing test cases and test execution.
• Responsible for all defect management and defect resolution. Managed the defect control board.
• Managed requirements decomposition for creating test requirements and test cases using the business requirements, process flows, decision tables using the KPI Framework.
• Responsible for creating and conducting a testing program for more junior testers and business users.
• Responsible for Change Management relating to User Acceptance Testing.
• Acted as Business Analyst (BA) on the Eligibility Assessment Confirmation (EAC) system. Responsible for requirements gathering and documenting requirements along with identifying and managing data for the project.

Confidential - Richmond, VA

Test Manager (Agile)

Responsibilities:

• Responsible for complete QA for the Consumer Lending group for the Chevy Chase Band and Confidential Merger
• Developed and implemented test methodologies and reporting metrics.
• Developed and implemented test case standards, Test Metrics reporting, Traceability Matrix, and linking requirements totest cases using Quality Center as the tool.
• Lead a Consumer Lending testing team for a Hogan Loan to Fidelity ALS conversion.
• Developed the Master Test Plan for the Consumer Lending Platform
• Developed detailed Business Assurance Strategy (BAS) requirements based on input from a variety of business sources including, Business SME’s, IT, Vendor Partner’s and other team reviews for the WWW. Confidential Card team. These projects included credit card products and options, credit card levels, creating your own credit card with image.
• Mentored and taught more junior testers in Testing Methodologies and Best Practices.
• Responsible for Quality Assurance optimization.
• Responsible for implementing Regression-First methodology and keeping the Regression Test Bed up-to-date.
• Documented clear and complete Story requirements and Business requirements for testing.
• Responsible for Business Reviews and Sign-Offs of BAS, Story requirements, and Business requirements for testing.
• Managed test requirements, test cases, test execution, and defects using HP(Mercury) Quality Center.
• Other activities included building relationships, facilitation of small group meetings to establish data needs, understanding and/or modifying workflow.
• Responsible for Change Management relating to testing of the Card Lab.
• Completed and conducted classes for other team members.
• Responsible for delivering projects on-time and within budget.

Confidential - Winston-Salem, NC

Business Analyst Lead

Responsibilities:

• Documented clear and complete requirements in the appropriate artifact.
• Developed uses cases based on the business requirements.
• Partnered with Business SMEs to ensure requirements meet the business communities perspective
• Identified and refined application requirements and use cases.
• Worked with the business project sponsor and other planners to assess current capabilities and identifydetailed business requirements
• Transitioned detailed requirements and high-level design artifacts to system designers and analysts
• Participated in all “offline” work group team reviews.
• Escalated any issue or risk that has potential impact to Workgroup Project Manager.
• Identified interdependencies to other workgroups.
• Identified, define, and document test conditions and expected results for respective functional area.
• Defined test scripts and test cycles
• Execute system integration testing, integrated end-to-end, and UAT testing.

Confidential - Raleigh, NC

Project Manager/Team Lead

Responsibilities:

• Responsible for Functional, Regression, End-2-End, Business Acceptance, User Acceptance, and Performance testing for the ICW 1.0 Point-of-Sale system.
• Managed the testing activities such as test strategies, test plans, test cases, test scripts and modification as needed due to Change Requests with on-shore and off-shore resources..
• Managed the development of performance baselines, data mining, tests scenarios, and the execution of tests.
• Other activities included building relationships, facilitation of small group meetings to establish data needs, understanding and/or modifying workflow.
• Responsible for quantitative/qualitative measurements related to all phases of testing.
• Managed test requirements, test cases, test execution, and defects using Mercury Quality Center.

Confidential - Greensboro, NC

Senior SQA Engineer/Test Team Lead

Responsibilities:

• Responsible for Functional, Systems Integration, Regression and Performance testing of new Point-of-Sale systems for C-Stores and Gas Stations.
• Participated in the implementation of a new Structured System Test process.
• Managed system test teams to ensure quality of the product, including off-shore team resources.
• Developed test strategies, test plans, test cases, test scripts, and modification as needed due to Change Requests and defect resolution.
• Participated in the Triage of defects. Defects were captured and managed using Rational ClearQuest.
• Conducted peer reviews test plans and test scripts managed using Excel. Executed the test cases and test scripts.

Confidential - Charlotte, NC

Senior Project Manager, Business Analyst

Responsibilities:

• Managed 6 sub-teams with a total staff of 35 for the Impact Loan Origination/Loan Processing system.
• Responsible for gathering and documenting business requirements and Use Cases based off the business requirements.
• Responsible for Change Management and Change Requests pertaining to Business Requirements and Testing.
• Responsible for Functional, Systems Integration, Regression and End-to-End testing of a new Point-of-Sale/Loan Processing System being deployed at all Wachovia Mortgage Financial Centers.
• Developed test strategies, test plans, test cases, test scripts, and modifications as needed due to Change Requests and directed defect documentation and resolution.
• Testing consisted of both manual and automated testing using Mercury’s QTP
• Conducted peer and Stakeholder reviews of test plans and test scripts managed in TestDirector. Executed the test cases and test scripts.
• Worked with the Automation Team to automate Regression testing and acted as liaison between the Business, ITG and outside vendor.

Confidential - McLean, VA

Senior Business Project Manager

Responsibilities:

• Gathered business requirements and developed use cases per the business requirements.
• Gathered and documented SOX requirements to ensure compliance and governance
• Developed Use Cases per the business flows
• Conducted JAD Sessions with the Business Users to gather and document business requirements
• Responsible for testing SOX controls and documentation
• Developed test strategies, test plans, test case, test scripts housed in Rational Test Manager and executed the tests.
• Coordinated the automated Regression test, as well as the automated End-to-End test (Rational Robot and Robot J).
• Represented the Business side as liaison with the ITG Department and the outside vendors.
• Responsible for issue resolution tracked using Rational ClearQuest and versioned using Rational ClearCase.
• Developed business requirements documents and Use Cases to satisfy Business needs.
• Agile methodology was used on this project
• Gathered and documented SOX requirements to ensure compliance and governance
• Developed Use Cases per the business flows
• Gathered and data controls and requirements
• Developed business requirements for the Portfolio Sub-Ledger (PSL). Once the business requirements were developed, acted as liaison between the Business and the ITG Department to ensure that the processes reflected the business requirements.
• Developed Use Cases per the business requirements.
• Managed the User Acceptance Test (UAT) Team and managed the development of SOX control documentation to satisfy outside auditors. Responsible for resolving issues which were tracked using Rational ClearQuest
• Agile methodology was used on this project.
• Converted Loans from a MIDAS/IMS Mainframe System to the PE Servicing Client-Server System.
• Developed test plans and test cases, executed test scripts, conducted peer review of the test cases and test scripts. Test cases were managed in Rational Test Manager.
• Responsible for resolving issues, which were tracked using Rational ClearQuest.
• Software included IMS, COBOL, DB2, J2EE, JAVA, Webmethods and ClearCase.
• Gathered and documented SOX requirements
• Developed Use Cases per the business flows
• Tested SOX requirements ensured compliance
• Built and managed a team to test systems for Purchasing, Commitments, Sales, Journal Entries, and the End-Of-Year Data Load, all used to create the Portfolio Sub-Ledger Data Base.
• Developed test plans, test strategies, test cases, and automated validation test scripts written in SQL.
• Responsible for issue resolution tracked using Rational ClearQuest.
• Conducted peer reviews and Business Stakeholder review of the test cases and validation test scripts.
• Software included Rational ClearQuest, J2EE, JAVA, SQL, Excel spreadsheets and ClearCase.

Confidential - Richmond, VA

Senior Quality Assurance Consultant/Test Manager

Responsibilities:

• Built and managed a test team for the DANCE System, which consists of several COTS packages that were customized and integrated into the DANCE program. The packages consist of Noosh, BMedia, Quark, and the Confidential Analytical Engine.
• Developed the test strategy for the DANCE program and each of the COTS systems.
• Developed the System Test procedures and the test plans for each of the customized COTS systems.
• Designed and developed test cases and executed the System Integration test cases.
• Managed the System Integration Test Team (SIT) and the User Acceptance Team (UAT). Supervised the day-to-day activities of the SIT Team.
• Responsible for issues resolution. Testing issues were tracked using Rational ClearQuest. Tested both the process and the technology. The Noosh system was developed using JAVA. The BMedia system used Java PC components and MAC-XT components. The Analytical Engine interfaced with Knowledgelink.

Confidential - McLean, VA

Team Lead/Senior Quality Assurance Consultant

Responsibilities:

• Lead the client-server Loan Purchase Decision Support System tests.
• Developed the System Test procedures and developed Test Plans for each development phase.
• Developed and executed test cases using Rational Test Manager for test case development and tracking and Clear Quest for defect tracking.
• Supervised the day-to-day activities of System Test/Integration Team.
• The system allows the Seller Banks to transmit their bulk loan files in any format, converts the loans using WebMethods and loads them into the system which then bundles the files into Deals, Portfolios, and Scenarios. The system has 2 main workflows: the automated flow using WebMethods; and a manual flow using WebLogic. The system was developed using Java, Java Beans, C & C++, and Ilog for the rules engine. It was a client-server system using UNIX environment. MS Access and SQL were used to query the database during text execution.
• Rational Team Test/Test Manager was used to design and develop test scripts.
• The Rational RUP process was the methodology used to develop the project.
• Performed testing and quality assurance activities on the Trade Capture System.
• Developed and executed test scripts to perform formal system testing and ensure the system complied with the system requirements.
• After each round of development, regression-tested the system to ensure that issues has been resolved without adversely affecting other system functions.
• Developed test scripts using DOORS and developed automated testing using Rational Team Test (Robot J). This client-server project employed WebLogic, C and C++, Java, Java Beans, and was housed in a UNIX environment. Microsoft Access and SQL were used to query the database during test execution.
• The Rational RUP process was the methodology used to develop the project. Developed and designed a User’s Manual of the Trade Capture System. The User’s Manual consisted of a 515-page document that gave step-by-step instruction on the use of the system. It was developed using MS Word.

Confidential -Sterling, VA

Team Lead/Senior Quality Assurance Analyst

Responsibilities:

• Developed and managed a System Test Team responsible for testing client-server applications, web- based applications, and hand held wireless applications.
• Developed and designed test plan templates, test plans, testing procedures. Executed system test plans to ensure compliance with requirements and functional design.
• The project employed Visual Basic, C & C++, ASP Pages, Microsoft Technology, .com and .net technology.
• Designed and developed User and Manuals and the material using MSWord.
• Conducted classes for major clients across the country.
• Led a team to evaluate testing tools, which resulted in the selection of the Rational Team Test Suite.
• Using the tool, developed and executed regression tests for major clients.
• Developed testing standards for the company addressing Requirements Testing, System Testing, Interface Testing, and Performance Testing.

Confidential - McLean, VA

Team Lead / Senior Consultant

Responsibilities:

• Developed a System Test Team for the Debt Issuance, Investor Order, and Debt and Dealer web-based systems.
• Tested intranet and Internet functions using test developed and designed using DOORS.
• Executed system test plans to ensure compliance with functional design.
• Acted as the DOORS Administrator for the project.
• Performed system interface testing with outside vendors and dealers.
• Developed a new System Test Team for the new Aladdin Trading System.
• Developed and designed test plans, templates for test plans, and testing procedures.
• Executed system tests to ensure compliance with functional design documents.
• Performed interface testing to ensure data from the outside vendor populated the Data Warehouse correctly and that data from the Data Warehouse processed correctly to the upstream and downstream systems.
• Using DOORS, developed test requirements and scripts and tested Aladdin for Y2K compliance.
• The system employed C&C++ and Java and housed on a UNIX environment.
• Participated in User Acceptance Testing.
• Developed, designed, and implemented standardized a test strategy including test plans, test plan templates and procedures.
• Built regression test bed using SQA SUITE test tool.
• Performed Y2K testing for assigned system areas in both functional and Y2K environments.
• Developed and designed detail test plans for system testing assigned areas. Executed test to ensure compliance with design requirements. Performed regression testing to ensure problem resolution. Performed integration testing with upstream and downstream systems.
• Functioned as an SQA Administrator. The system was developed using VISUAL BASIC and C++ in a UNIX environment. This system is a Securities Trading System and is used by all of the Confidential Traders and Back Office personnel.
• Consultant Staff Lead for 19 consultants. Define, create and implement the Staff Lead responsibilities. Built working relationships with co-workers and Modis clients.
• Provide the first level lead support for Consultants and Account Managers. Interview potential Consultant candidates. Conduct orientation for new Consultants. Identify and resolve any Consultant performance issues. Facilitate regular staff meetings with Consultants. Identify and create new business opportunities.
• Met regularly with Account Managers and Recruiting Staff to keep them abreast of present and future staffing needs. Provided leadership for technical staff members.

Confidential - Arlington, VA

Lead System Tester / Business Analyst

Responsibilities:

• Contract duties include System Testing for the Calling Area Database (CADB) System. Acted as Team Lead in the absence of the Client Team Lead. Lead the CADB Test Group in an effort to develop and implement a 90-Day Test Improvement Plan used to improve testing techniques. This plan included developing standardized test plan documentation, building a regression test bed, and developing test tools.
• Designed and developed detailed test plans for system testing assigned areas. Executed systems test to ensure compliance with design requirements. Performed regression testing to ensure problem resolution and logical execution of the code. The system was developed using ADABAS/NATURAL and DB2/COBOL. This system is the central repository of the calling area information and is used by almost every department at Confidential .
• Designed and developed a Subscription Fraud Management System Guide for new users.
• This system is used to prevent fraudulent accounts from being fulfilled. The system was developed using a POWERBUILDER GUI Interface to DB2/COBOL Mainframe programs.
• Analyzed, designed, developed, and published an Overview of the Calling Area Database (CADB). This Overview was designed to identify CADB problem areas for re-engineering purposes. The document was designed using MS WORD 6.0 and VISIO.