SUMMARY:

• SAFe 4.0 Release Train Engineer for one Agile Release Train of 6 Scrum Teams (54 SAFe Team members, excluding Product Manager, Solution Architect, Enterprise System Team) that delivers features, and enhancements related to one theme, which is Omni - Channel Initiatives for two ecommerce websites, saks.com and saksoff5th.com
• SAFe 4.0 Release Train Engineer for Omni-Channel Program Initiatives, the size of $14 mil. To $18 mil that impacts online customers and total of 129 Stores across United States and Canada
• SAFe 4.0 Agile Coach for 6 Scrum Masters, and 6 Product Owners, while the Organization was in the process of scaling from Scrum to Scaled Agile practices and mindset
• Working with Solutions Architect in including the Value Stream layer, for technical solution and build quality through Continuous Integration tools and Acceptance Test Driven Development model
• Work with Product Management, Product Owners and other Business stakeholders to ensure priority of Program Increments aligns with strategy
• Assessing the Scrum Maturity of Scrum Teams in ART and coaching teams to higher levels of maturity, at a pace that is sustainable and comfortable for the teams.
• Facilitating Project Inception and Initiation Sessions and guide the Product Managers, Solution Architect, Technical and QA Leads in defining the Program Backlog
• Facilitate sessions, defining strategic themes, Portfolio backlog refinement and prioritization.
• Facilitate PI Pre-planning and planning sessions and encourage discussions between the Product Manager and the Scrum teams on successfully completing PI Planning.
• Monitor individual Iterations & Program Increment Progress, quality, velocity, and scope and provide Visual Information Radiator to the team, Stakeholders and Leadership.
• Facilitate other SAFe Ceremonies for my ART - Release Planning, PI Planning, System Increment Demo, Scrum of Scrums, Program Backlog refinement, Inspect & Adapt sessions for each PI. with 18+ years of experience in implementation and process improvement of Software applications, e-commerce, Platform Migration, and building Common Platform Services and Applications, data warehouse, and ERP systems
• Working experience in delivered multiple projects using Waterfall, Six Sigma, Scrum/XP, SAFe 3.0 Scaled Agile and Scrum Nexus methodologies
• Managed Projects from Initiation to Project close and post production warranty support.
• Experienced in Scaled Agile Framework (SAFe) Program as Senior/Principal Scrum Master.
• Facilitated Program Increment Planning Events for Program Initiatives since 2015.
• Developed Lean-Agile leadership a Lean Agile mindset and facilitated team growth.
• Managed Program scope, non-functional requirements, analyzed impact to the project delivery, and developed and executed remediation plans
• Promoting and Building quality practices and building high performance cross system scrum teams by using continuous integration best practices and working with architects, engineers and technical leads
• Supported Product Owners in their daily efforts and facilitated a healthy cross system team dynamic in setting priorities, goals.
• Manages cross-functional and cross-application dependencies in cooperation with other program managers, project managers, functional managers, and scrum masters.
• Tracked the interdependencies between individual projects that are tracking to completion and organize them in a release plan for go-live
• Communicated Project Vision effectively to stakeholders, executive management on a consistent basis using analytical, and intuitive style of communication plan
• Responsible for managing relationship with consultants and vendors who provide services and resources for successful delivery of programs
• Anticipating and mitigating risks so that the teams can focus on achieving the goal of the Program increment or the sprint;
• Developed relationships at all levels of the organization, acting as a trusted partner and liaison between cross system teams, Leadership and non-technical business partners

TECHNICAL SKILLS:

Project Management: PMI, Agile/SCRUM Six Sigma, Lean & Kanban Rally, Confluence, JIRA, & Clarity Budget, SPI, CPI and cost control SOW, RFP, RFQ and Bidding MS project, Version1 SPI, CPI, NPV, weekly reports

Technologies: ERP systems, APIs, AWS Cloud services, retail, SaaS, IaaS, Docker Container BI, Data warehouse, Data Migration IOS, Android, Mobile Opt. site Microservices Architecture Order Management System Oracle, Mongo & Postgres AEM, DemandWare, Magento e - Commerce platforms Value-Added Leadership: Cross-Functional Supervision Team Building & Mentoring Client Relations & Presentations Business & IT Planning Vendor/Consultant Management Coaching scrum teams Implementing Scaled Agile (SAFe) Promoting continuous integration

PROFESSIONAL EXPERIENCE:

Confidential (Indianapolis, IN)

Sr Mgr Omni-Channel and Loyalty Systems

Responsibilities:

• Senior Manager and Program Director for Omni-Channel Department
• Leading a team of developers focusing on Order Management, ESB and CRM systems.
• Teams are responsible for both application and database development as well as application administration and support.
• Accountable for all aspects of strategy, managing, supporting and developing the team of Application and Database developers to deliver an outstanding user focused service.
• Working directly with Product & Project Managers, Architects/Designers, Developers, Business Analysts and other individuals to ensure IT requirements are fully documented and agreed upon
• Manage resources allocation for each developers in the teams
• Define Career growth plan, IT Systems development policies, procedures and ensuring standards are followed;
• Responsible for IT Roadmap, Team growth, performance, velocity

Confidential (Phoenix, AZ)

IT PHARMACY PROGRAM MGR

Responsibilities:

• Facilitate Press Release, Functional & Technical Inception Sessions to gather requirements from appropriate business owners; working with Analysts & Product Owners to build Program backlog, prioritize features, and drive program increment pre-planning sessions.
• Collaborate with Product Managers to groom, refine the feature/program backlogs and scope them appropriately to prepare them for the next Program Increment.
• Facilitate Program Increments (PI) with product management, product owners and other stakeholders to ensure strategy and execution alignment for each Increment duration.
• Schedule/facilitate daily Scrum of Scrums, attend Scrum Teams stand up meetings, Program I&A sessions, Increment demos, and other SAFe ceremonies
• Track and communicate team velocity and capacity using standard Information Radiators.
• Create and maintain JIRA boards for each Scrum Teams and work with Scrum Masters to ensure they are managed with clear milestones, acceptance criteria, and user stories.
• Anticipate bottlenecks, escalate impediments, manage risk and balance the business needs versus technical constraints.
• Manage internal and external stakeholder expectations regarding deliverables and timelines by understanding the value stream and business priority.
• Continue to Coach, encourage “Building Quality” by encouraging and implementing Continuous Integration & testing techniques.
• Make and defend difficult tradeoff decisions to the engineering team and business stakeholders
• Create, maintain and disseminate project information to stakeholders
• Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities
• Coach and mentor others across the organization on the agile process, inspire others to adopt the new processes and improvements based on program retrospectives

Confidential (New York, NY)

Senior IT Project Manager

Responsibilities:

• Scrum Master for from two to five cross system scrum teams, focused on developing applications, building EDW, web services, and web applications in a complete Dev-Ops shop
• Coaching, and motivating cross system teams on Agile/Scrum principles and facilitating scrum events
• Responsible for guiding and enforcing SAFe Agile principles and facilitating Planning Program Increments and running Program Increments.
• Facilitated mitigation of risks between cross systems using ROAM board consistently and during Release planning sessions
• Managed and owned projects delivery under omni-channel portfolio group, focused on better customer experience around, product, price and inventory services; transactional email service, customer order management for the 2 e-commerce retail sites (saks.com & saksoff5th.com).
• Planned and facilitated team development sessions by bringing agile coaches to train, assess and improve processes and practices in order to ensure efficiency, avoid wastage, and improve consistency across product teams.
• Continue to Coach, encourage “Building Quality” by encouraging and implementing Continuous Integration techniques, clean code development techniques, incorporating Feature Toggles, ATDD techniques, paired programming and testing.
• Make and defend difficult tradeoff decisions to the engineering team and business stakeholders
• Create, maintain and disseminate project information to stakeholders
• Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities
• Remove impediments and blockers for the development team.
• Coach and mentor others across the organization on the agile process, inspire others to adopt the new processes and improvements based on program retrospectives
• Managed omni-channel features project delivery for mobile apps track for saks & saksOff5th apps (Optimized site, IOS, Android).Deliverables
• Delivered One View of Inventory - Microservice in Amazon Cloud:
• Integration all inventory sources with OMS to provide one inventory view (supply & demand)
• Implement automated safety stock tool to manage demand, reduce cancelations & manage expectations
• Implemented common inventory service that gets refreshed from multiple Banner OMS instances
• Migrated Checkout functionality as a standalone service (Amazon Cloud Service)
• Integrates with OMS via. Fusion Middleware
• Integrates with Inventory Service
• Integrates with QAS and Auth System, Loyalty Program and Promotion Engine
• Delivered Find-in-store and Ship-from-store as a Scrum Master & Technical PM for OMS and website
• Lead for Find-in-store feature
• Implement store locator on website using OMS stores list
• Implement ship from store by implementing web-SOM for store operations
• Implemented Jewelry Case Counter specially to support Jewelry department
• Built two EDW environments for two e-commerce websites to support the Business
• Built a business solution center that integrates with EDW
• Built multiple reports (using CogNos) for Planning, Stores Operations, Finance, Marketing, Buyers and Merchandise Operations Teams
• Built Multiple ODI connections, DB links, ETL jobs that were scheduled to run on SLA to support data movement between systems
• Built a complete Database Staging area that integrates with Product Information Management System (PIM) to allow the company to setup items and manage the item life cycle
• Built Customer EDW that was eventually integrated with CRM
• Delivered features in Mobile Apps
• Every feature delivered, Mobile apps version for mobile devices for saks.com & saksOff5th.com website were delivered
• Managed engineers & QA to support Mobile Optimized site, IOS and Android platforms
• Scrum Master & Technical PM for migrating saks.com, saksoff5th.com from custom built order management system to Sterling OMS
• Lead the integration, implementation and delivery for both Banners
• Migrated call center solution to OMS web-COM solution
• Worked on integrations with Authorization system for re-authorizing credit cards and refunding customers
• Currently in the first phase of implementing Buy online and pickup in store for saks.com
• Target go live is in Feb 2017
• Delivered Common transactional email service that integrates with Sterling OMS - Microservice in Amazon Cloud
• This integration solution was for all 4 Banners we support
• Lead the technical team & development team as a scaled agile process
• Implemented Enterprise Adobe Experience Manager (content) Manage System for saks.com, & Saksoff5th.com integrating with Amazon Cloud Service for Product Information, & Inventory
• This was a content management platform migration initiative where, we migrated from a combination of Alfresco based and other Java based applications that were supporting our, two websites main home page, checkout, bag, Product Details page and Product Array.
• While migrating, we plugged in Product Array Services, Inventory, PDP services to AEM layer. It was a 16-million-dollar undertaking in which I managed two of the product teams that supported checkout and customer account section and customer bag on both websites.
• This allowed us to manage content for two websites consistently and allowing our merchandise operations team and Editorial team in releasing editorial in more efficient way. I managed the delivery of checkout and customer account section and customer bag for both saks.com and saksoff5th.com. I managed the project from inception to delivery on the project leading technical decisions, and delivery.

Confidential (Minneapolis, MN)

Project Manager

Responsibilities:

• Disaster Recovery (DR) & High Availability (HA) planning project
• Responsible for developing and maintaining the business and technology recovery plans for mission critical applications/databases
• Disaster Recovery Proof of Concept project in identifying alternative solutions such as Oracle Data Guard replication & SQL Mirroring against of EMC’s SRDF array based replication
• Manage team of Oracle and SQL Database Technical Leads & Specialists in configuring, testing these technologies
• Define Performance baselines, gather information for TCO metrics and creating a model
• Proof Concept and Total Cost of Ownership Analysis to identify High Availability Architecture for mission critical systems; focusing on ROI, EVA for the future sustainability
• Experience in using Clarity for scheduling and managing project ETC, resources
• Applying structured business architecture (FEA, TOGAF) approach and methodology, defining key performance metrics
• Propose recommendations, resolutions for senior executives and decision makers

Confidential

ICT Project Manager for Business Systems

Responsibilities:

• Objective of this ERP project is to streamline its human resources business processes across regions and have an integrated ministry-wide uniformity of processes, procedures, consolidation and reporting and implement PeopleSoft HRIS for 5 regional health authorities under the Confidential data center to allow for centralized HR processes with decentralized accountability. Successfully implemented the PeopleSoft HRIS in two sites.
• Financial Management Information System (PeopleSoft ERP Financials Systems)
• Objective of this ERP project is to streamline its financial business processes across regions and have an integrated ministry-wide uniformity of processes, procedures, consolidation and reporting and to implement common chart of accounts, common reporting framework, and automate the system for the entire Confidential, which will seamlessly integrate with Ministry of Finance reporting framework.
• Capital Expenditure & Budgeting - Project Costing Module in PeopleSoft Financials
• Objective of this project is to reengineer and automate the Capital Projects System for the purpose of monitoring, reporting and controlling the budgeting and allocation of monies for all Capital Projects for the entire Confidential . This system will seamlessly integrate and interface with ERP system.
• Inventory & Assets Management modules (PeopleSoft Financials) System
• Objective of this project is to improve and implement PeopleSoft Financials modules for the entire Confidential to account, monitor and replenish both fixed and current assets. This system will seamlessly integrate and interface with ERP system.
• Employee Management Information System

Confidential

Business Intelligence/Data Warehouse (Enterprise Architecture)

Responsibilities:

• Lead in implementing common chart of accounts, common reporting framework, business architecture, data model, Business Intelligence dashboard, performance reporting for the entire Ministry
• Lead the implementation of Capital Projects system that interfaces with Financials system in gathering core data from GL’s modules such as Contracts, Projects and Budgets and creating master records that will provide timely reports
• Lead team of developers in implementing Financial Control & Reporting module for Oracle PeopleSoft Financials and risk management & compliance module
• Experience in implementing and using Oracle BI Enterprise Edition (OBIEE) 11g, and data modeling and design tools
• Implemented a BI application for reporting framework, by creating a DW cube using dimensional modeling
• PM Lead for upgrading Peoplesoft HRMS 8.6 to HCM 9.1projects in two (2) regional areas and implementing Peoplesoft HCM 9.1 in three (3) regions, including planning, Project Support, strategy, implementation support, Enterprise Architecture (Business & IT) and optimization, business processes, Risk and Disaster Management, security and data integrity for the Peoplesoft applications
• Lead Global Payroll (IGP) implementation adhering to ADP National Accounts Implementation Methodology
• Guide the design and architecture of the PeopleSoft HCM solution; Oracle database design, disaster recovery plan with Oracle Data Guard
• Lead team of functional and technical consultants in data integration, data reconciliation and implementation of PeopleSoft Financials V8.9 with HCM9.1
• Significant functional experience in PeopleSoft modules such as Core HR, Benefits Administration, Payroll IGP, Time and Labor, Recruiting, & performance management
• Lead team of PeopleSoft developers & Oracle Database Administrators in setting up schemas, tables, business rules and database security plan
• HR Information Systems (HRIS)
• PMP PMBOK and Project Management Modules
• Six Sigma, Business Process Improvement and workflow management

Confidential

Senior Application Development Manager & Project Manager

Responsibilities:

• Project manage corporate IT projects, dynamic application systems, managing transactional E-Commerce website while using PMBOK and Agile methodologies and process transformation & management following ISO standards
• Review, plan, analyze and implement business process improvement projects for insurance systems and introducing Six Sigma methodologies while implementing projects
• Act as Implementation project manager for IT projects that initiated from other Departments
• Technical Project Lead in system design, development, test and implementation of the system in the organization
• Development team member in developing servlets, WAR, EAR, packages, Oracle & java stored procedures, libraries, debug codes, create test scenarios and scripts
• Implemented Business Rules, updated HR Policies & procedures in alignment with Gap Analysis report
• Improvement, Workflow Management and process modeling using RUP and WebSphere Process Modeler
• Project Lead in application development Oracle Technologies, Java, J2EE technologies with Portal development, e-business (transactional) website, data modeling and data warehouse development, technical writing
• Lead the team in developing E-Business strategy, IT Strategic Plan, performance management and corporate project implementation plan, Enterprise Architecture and ICT framework for the Organization
• Creating functional requirements (use case modeling), non-functional requirements (e.g. load balancing, performance testing requirements) and system specifications.
• Analyze, review, evaluate technical needs for the system and translate the same in to RFI, EOI and RFP to identify the right solution, software, and vendor; propose the best fit solution to the steering committee for approval

Confidential

Consultant - Senior Appln. Developer & PM

Responsibilities:

• Work as Supply Chain Business Analyst and SME for Inventory, warehouse, Purchasing, Order Management on PeopleSoft 8.4 SCM implementation to improve business operations across the enterprise
• Development Lead in PeopleSoft ERP system development, Functional Analysis, Requirement Gathering and Analysis, System Configuration, QA/Testing and Production Support
• Define detailed technical designs based on functional business requirements and gap solutions, Complete technical development tasks using all the PeopleSoft tools
• Managed a team of web developers and graphic designers in the design and implementation of web portal & supply chain system for Confidential
• Process improvement, value stream mapping and Workflow Management using RUP and Six Sigma.
• Creating functional requirements (use case modeling), non-functional requirements (e.g. load balancing, performance testing requirements) and system specifications.

Confidential

Technical Project Lead

Responsibilities:

• IS Development Manager for Client’s Business Systems
• Prepare implementation project plan, Gantt Charts, Scope of Works (SOW) for the Implementation phase and get it approved
• Creating functional requirements, technical requirements, non-functional requirements and system specifications.
• Project Lead in Process Management and Continuous Improvement exercises.
• Technical Project lead for system development, programming with web tools, relational database management systems, J2EE, Oracle & java tools, SQL, and database utilities.
• Worked as project manager and implemented transactional web site that will allow clients to manage customer orders online, business portal (intranet) for the client company
• Development Lead in a team that implemented a fully functional data warehouse for the client’s organization
• Testing Project Lead for developing desktop & web Applications for client sites
• Organized and managed test team staff in developing test scenarios, plans, scripts, and repeatable test results
• Collaborates with Testing Lead in planning, obtaining and assigning resources testing phase of the project
• Defines the testing team’s work allocation and assigns tasks to the testing schedule

Confidential

Senior Systems Analyst - Development

Responsibilities:

• Developing functional & technical documents. Oracle Applications, PL/SQL programming experience, proficient in SQL performance tuning, Forms & reports developer usage
• Worked in Database programming including designing data model for applications, database packages, functions, triggers, exceptions and batch job scheduling

Confidential

Software Engineer / Analyst Programmer

Responsibilities:

• Adherence to quality standards and service delivery.
• Detail oriented with strong organization, problem analysis, and problem solving skills

Confidential

Software Engineer

Responsibilities:

• Experience in design, data extraction, Transformation, metadata management
• Excellent Developer, Discoverer and designer skills, experience in working with Access, VB, FoxPro, & DB2
• Proficient in troubleshooting in resolving (Execution plans, creation of indexes, query hinting, etc.)