OBJECTIVE:

• Pursuing upper management career development in Technical Project Management, Product Management or Regional Sales, Pre - sales, Delivery, Post-Sales Operations in Telecommunications and IT domain.

SUMMARY:

• 18 years of experience with tier 1 companies Nortel, JDSU in telecom R&D product verification, IOT, project management, product management and regional sales.
• Excellent project leading and management in sizing, resourcing, coordinating, planning, and executing with great leadership in people management, product development, customer account management and Pre-/Post- sales projects
• Incorporating global / multi-site / cross-functional project & account management, system engineering, network / system integration, product & feature verification, quality control/assurance, process engineering, network solution deployment & delivery and customer support.

TECHNICAL SKILLS:

SKILLS: Technical project management Pre - Sales and Post-Sales Project Management Strategic planning, execution, implementation and support. Global / multi-site / cross-functional project & account management - NA, APAC, EMEA Product Development Life Cycle Management (SDLC, PDLC) Product Verification / Test Methodology: Sanity, Feature, System Integration, E2E, Regression, and IOT tests Consultative Selling Strategy including Miller Heiman Techniques Business Development, P&L, Revenue, AOP, CAPEx, OPEx Planning Risk Management, Scope Management, Resource Management, Time Management, Change Management, Quality Management, Communication Management, Mitigation Process, RCA Initiative and Personal Drive, Critical Thinking, Problem Analysis & Solving, Technical Proficiency and Expertise, Listening and Responding Skills, Networking and Relationship Building, Flexibility and Adaptability. Technologies - LTE, IMS, VoIP, IPTV, CEM, Converged Service Assurance, Ethernet Backhaul, UMTS, GSM, WiMAX CPE Ecosystem, Interface Protocols, ONMS, 3GPP, OSS, BSS, MIMO, OFDM, Packet / Circuit Switching People Manager - leadership and team development

PROFESSIONAL EXPERIENCE:

Project Manager

Confidential, Dallas, Texas

Responsibilities:

• Special s: Accelerated Careering, Blue Vase, Topper Club Member
• Develop and implement Customer strategy, customer relation; business to business face to face marketing & sales
• Customer Support and consultations Business owner Ops: P&L, AOP planning, staffing, hiring, logistics,

CSO / Regional Director

Confidential

Responsibilities:

• Special: FY12 President’s Circle Winner (over achieving 230%)
• Contributed FY12 US$12.7M revenue - helped customers: Japan- Softbank Mobile, HongKong- CSL, Taiwan -CHT, TWM, FET,APT, Korea- LGU, Total increased 2.5M mobile subs.
• As a Customer Solution Operation Regional Director, lead the APAC Solutions & Systems Sales operation throughout the region for system portfolio: Converged Service Assurance System, DWDM, CWDM, ONMS-Optical Network Management System.
• Converged Service Assurance includes: - Mobile/Carrier Ethernet & IMS, CEM(Customer Experience Management), HomePM providing solutions for Triple Play - Data, VoIP, IPTV service assureance
• Help wireless, wireline, enterprise customers define requirements and provide solutions for Service Assurance w.r.t. OSS, BSS including: Network / Performance monitoring and management, KPI, SLA testing, QoS, QoE, OAM, Fault Management.
• Post Sales Customer support - Delivery and Customer Project Management, UAT support.
• Generate a balanced business across APAC region, growth in all countries, best representation in all potential customer segments.
• Roll out and drive marketing and sales strategy across region including APAC country sales teams
• Develop, manage and train channel partners with segmented channel /distributor strategy
• Set the APAC Solutions & System Sales Operation Structure to ensure consistent and repeatable process is implemented.
• SE/Pre-Sales Supporting: Technical aspects, Proposal RFx, Bid process, Deal closure
• Annual Op Plan (AOP) forecast per country, per quarter for the region, and Funnel management
• WinTeam Lead - drive deal closure (members: CSO, Acct Manager, SysEng, Marketing, PLM, R&D, Support, NPI, Legal, Finance
• As a CSO Lead, owner for Bid review Process with product division and executive team

Director

Confidential

Responsibilities:

• 3 CPE releases, 6 vendors, 12 form factors, 17 IOT partners (DLink, Foxcon, Zyxel, Alavarion, Runcom,AWB, Acer, etc)
• Engage with WiMAX infrastructure R&D organizations to ensure synchronization of the CPE program with BTS program.
• Perform WiMAX IPT(Integrated Project Team) facing role as required to present CPE project and IOT status.
• Provide support to IPT team for interacting from local with geographical efficiency.
• CPE device vendors and production selection
• ODM/OEM vendors and partners project management & Support, ensure on-time delivery
• Manage CPE ODM and IOT partner programs to ensure the successful IOT for the selected CPE devices in each release

Manager

Confidential, Richardson, Texas

Responsibilities:

• Interact with Design, PLM, VO, Knowledge Service, Wireless Network Engineering and System Engineering, NPI.
• Provide all Product test Estimate per feature (avg. 90 ~ 120 features) based on requirements, design forecast.
• MSC PV project plan & test strategy to meet corporate milestone criteria including
• Coordinated in identifying testable configuration, functional grouping, Tester resource sizing, allocation and recycling
• Size and forecast all 17 labs (MSC) (8 in Rich, 9 in remote sites-China, India) usage based on requirements, HW and configuration
• Identify risks, test exposures, limitation, and exclusions based on requirements, contents, resource, delivery timeframe
• As member and representative to Integrated Project Team (IPT), Progress tracking and report to IPT
• Plan, schedule and track Issues, progress of lab HW Installation / commissioning, migration, cutover & deployment.
• Plan and perform Risk Evaluation, Mitigation Process and RCA
• Interaction testing among FGs and with End 2End,, System Upgrade, Large Office and Core Network Integration teams.
• Field issue support to VO deployment, Service team, and design team
• Planning: develop Project Plans and milestone presentation adhering to corporate procedures.
• Sizing: ensure sufficient and effective test coverage according to appropriate resource adhering to milestones.
• Resource Management: resource transitioning,, enabling accountability & responsibility
• Executing, Tracking & Reporting: - Track & Report on the status of assigned activities
• Planning and coordinate testing for Supporting VO field issue and design organization in validating patches, increments.

Senior Engineer

Confidential, Richardson, Texas

Responsibilities:

• Plan functional group testcase distribution and testcase execution schedule.
• Act as team leader of the functional group: support,, monitor.
• SME in Test: Sanity Test, Feature Test, System Integration Test, Regression Test, End To End Test, and IOT
• Providing technical support and leadership to GSM/UMTS core development community
• Develop and execute Test Plans & Test cases, interact with design, tools and test.
• Real-time embedded software black box testing of UMTS/GSM MSC on XACore and ATCA call servers, from product integration to product test to system software on UNIX platform
• Protocols in the UMTS/GSM network with an emphasis on R4 BICN / BICC VoIP solution, including SS7, BSSMAP, DTAP, SCCP, TCAP, MAP, INAP(CS1R), CAMEL, PRI, ISUP, TUP, PRI, UDP, VoIP, VoATM, H.248, RANAP, SIGTRAN, eNodeB, eUTRAN.