PROFESSIONAL SUMMARY:

• As a seasoned Program / Project Manager in the Pharmaceutical industry with other 14 years of experience, I have been successful in the delivery / implementation of IT and business Confidential . Additionally, I have experience in the information technology, telecommunications, Internet/eSolutions, insurance and government industries. I have been afforded the opportunities to be assigned to key business critical companywide initiatives such as Serialization, Temperature Compliance and most recently Government Pricing. I have successfully delivered on time and within budget while elevating the project teams to strive for the best outcomes.
• My flare, tenacity and passion to get the project teams energized and engaged to want to contribute their best is essential in delivering a quality program of s. I have proven strong project, process, organizational and management skills used to deliver Confidential with diverse global teams in various disciplines. I have demonstrated expertise working with distribution, supply chain logistics and information technology. Below are details.

PROFESSIONAL EXPERIENCE:

Confidential, Durham, NC

Portfolio / Project Manager (Project Delivery)

Responsibilities:

• As a senior member of the organization that is responsible for ensuring assessments are conducted and projects are managed to ensure GSK remains compliant with Government Regulations for financial reporting, invoicing and payment. Detailed responsibilities include:
• Managing the timeline to get to Stage Gate 1 Approval for the Government Pricing Calculator Program (GPC) for Public Health Service (PHS). Ensuring the project team was on time with deliverables required for SG1 approval by managing and updating the project schedule. All deliverables were completed as planned on time and provided an estimate of +/ - 50% for cost and schedule with contingency.
• Defining the scope, timeline, and budget for projects with the Business Partners and Project Managers by managing and conducing project assessments to obtain project approval using Blended Agile.
• Worked with the project team to create a task map to scope the work, T-Shirt Scoring to assess the work scoped and assess rough cost estimate after gaining coaching on blended agile techniques.
• Used blended agile to lead project team and subject matter experts through assessment of scope, timeline and budget for the eCommerce GSKDirect Point of Purchase Program (PoP)

Confidential, Durham, NC

Business Project Development Manager

Responsibilities:

• Supported the redesigned of the Confidential Transformation Governance Board ( Confidential T-Board) for transformation project approvals encompassing a total project spend of £56 million. The scope of the redesign included improving effective stakeholder management, focused on discussions around delivery and expanded audience relatedto organizational changes within Confidential .
• I co-facilitated 17 Governance Confidential T-Boards in which 74 Projects / Standards with budget of approx. £25 million with a 92% project approval rate (versus 60% prior to redesign) with approx. benefits of £75 million.
• I incorporated a best practice to stabilize and manage changes through Quarterly Releases for the project governance. This resulted in 6 quarterly releases that were shared during 19 “In the Know” sessions.
• Through continuous improvement, I was responsible for leading 8 “In the Know Sessions” and provided leadership to my direct report to conduct 11 sessions. A total of142 items were released in 18 months.
• Responsible for the notifying presenters to submit project information, reviewing project summaries in advance of the governance board to ensure proper stakeholder management was completed, ensuring required deliverables were complete, understanding the demand of projects coming forward, ensuring service transition plans were in place, and ensuring presenters were prepared so projects were ready for approval.
• Coached program / project leads about the Confidential T-Board expectations prior to allowing them to present
• Provided requirements / worked with IT to create SharePoint central repository to store project information
• Based Confidential T-Board success, created the framework for the Regional Warehouse and Distribution Confidential Forum to understand challenges, roadblocks, escalation and shared learnings across regions.
• Responsible as project planner for Regulatory Labelling and Temperature Compliance Programme with pre-spend of £278K and projected implantation cost of £4M. Programme was a cross functional business team of R&D, Regulatory, Quality, Stability, Confidential Technical, Procurement, Supply Chain and IT with the mandate to diagnose and provide recommendations to resolve temperature compliance issues in GSK.
• During the diagnostic and design phase, the team identified gaps in our current data collection process. I worked with the business lead to understand the issues the team faced and was trying communicate. I took a leadership role to help define the activities needed to be completed the diagnostics and who was responsible for each element. I managed the timeline and complete list of actions with target dates / owners.
• My efforts led to a successful diagnostic with data collected for the top 14 products which showed where compliance issues existed in the drug discovery, manufacture and progression through the supply chain.
• I was responsible for helping manage the team through capturing business requirements, developing the project roadmap, providing input to delivery approach and building the cost plan used to develop the overall story of compliance issues. The initial approach was approved by the programme steering committee.
• Results were improved team collaboration so they were able to focus on their area of expertise, share with others to help drive a single strategy for GSK with focus on the Confidential t at the end of the supply chain.
• Managed the Freight Payment Services Trax Pilot project for invoice payments for product shipments. The Pilot was a proof of concept with Trax vendor to demonstrate invoice payment and resolution of credits in a timely fashion when issues where identified with 2 Logistic Service Providers for 2 trade lanes.
• Managed the In Market Schedule for Regional Projects looking to improve supply chain efficiencies for over 50 projects delivering benefits of £11M. I worked closely with Regional Leads in Confidential Transformation and the Project Management Office Reporting to ensure projects were on track for reporting benefits.
• I worked with the Confidential Supply Chain End to End Logistics Transportation Program (Project WIN) to create the implementation schedule used to develop a streamlined process with Logistics Providers.
• Risk Management Champion for the Confidential Strategy and Transformation Team ensuring all key risk were effectively managed and escalated to the Confidential VP and Senior Leadership Team.

Confidential, Durham, NC

Technical Lead/ Project Manager (Logistics / Financial Sales Confidential )

Responsibilities:

• Lead programme manager for the North America Pharma (NAP) Serialization Programme driven by a compliance regulation from US government this initiative would seek to prevent counterfeit of pharmaceutical products by tracing products from manufacturing throughout the supply chain. My responsibilities included:
• Oversight of 6 project teams as part of North America Pharma (NAP) Serialization Program with a budget of $600K for pre-spend and an estimated implementation cost of approx. £8.3 Million
• Set up governance structure and process for senior manage with cross functional teams ( Confidential and NAP)
• Managed the project team through the requirements gathering, scoping, vendor selection, cost analysis and integrated roadmap to gain Stage Gate 2 project approval
• Worked with finance and procurement to create / submit the Project Investment Proposals (PIP) for approximately £8.2 million Program with Confidential and NAP Funding for capital funding
• I worked with the Project Director to create materials to present to senior management and the CIO
• Created and set up project details and financial information into the enterprise wide project management tool (CA Clarity) for monthly project tracking and reporting used by senior management for governance
• Set up a cross functional project teams and governance oversight for applications projects to ensure all projects were tracking as planned to meet the aggressive project schedules. Identified project dependencies and provided awareness to the team about their responsibilities and impact to other projects.
• Responsible for managing the integrated applications and business project schedule along with a registry of risk, actions, issues and decision (RAID) to ensure there was clear accountability of project activities with the cross functional teams. Share the status of the programme to the steering team using weekly status reports that was submitted by work stream leads in an aggregated presentation.
• Coordinated and Co-facilitated status meetings between two GSK Business Units, Confidential and NAP to ensure project managers and team were on schedule and in alignment
• Provided technical hands on support and was responsible for installing patches for the Distribution Center Management System (DCMS) for UNIX / Windows
• Hired and on-boarded UNIX contractor for installing the Oracle 11 Upgrade for DCMS
• Responsible to managing UNIX and vendors for DMS Upgrade and technical documentation

Confidential, Durham, NC

Project Manager

Responsibilities:

• Responsible managing the close out the all remaining project activities and oversight to ensure that all Statement of Work and Contract deliverables are completed
• Created the transition plan and coordinating transition activities to move from project to operations
• Working with the IESS Regional Managers to ensure an effective hand off from transition
• Interfaces with various IESS business leads in the EU, AP and Americas for project activities
• Responsible for maintaining updates to the overall IESS Project Schedule for the Control Tower
• Responsible for managing the project budget along with risk, actions, issues and decisions
• Provided oversight for the coordination of the roll out of the Asia Pacific CT sites
• Coordinate the information sharing of weekly status reports by stream leads to identify key risk
• Responsible for creating and presenting the dashboard with risk to the transition governance team
• Implemented Research and Development Valuation Tool (Custom Development) resulting in cost savings
• Assisted in creating EDI roadmap for interfacing ERPs with the control tower system to build project schedule
• Managed the implementation of the EDI Solution for 2 MRP Confidential (DCS and BPCS)
• Managed implementation of SharePoint Document Management Solution used to support the manual upload of documents with Single Sign On and an automated web service interface with MERPS/2 and JDE
• Managed the implementation of sending JDE Invoice via automated feeds to the SharePoint Document Solution for transferring documents to an externally hosted vendor solution (Webport)
• Managed several off shore teams consisting of developers, analyst, testers and project managers
• Set up and conducted after action reviews (AARs) with project team members an stakeholders
• Responsible for providing status of the HTS Global Classification into Trade Collaborator MDI tool
• Managing the implementation of a Packing List Solution for use by US Consumer Sites
• Knowledgeable of the APEX, iQMS, CDMS, Clarity (PM) and BDR GSK processes and tools

Confidential, Durham, NC

Project Manager

Responsibilities:

• Managed a team of contingent workers and vendors with technical writers, business analyst and testers
• Implemented Serialization for IBM RFIDIC and GSK Custom Development
• Managed a budget of 1.9 million dollars for hardware, software, licenses and equipment
• Consulted on the use of the RFIDIC product with manufacturing, distribution center and customer service
• Negotiated vendor contracts with IBM for custom development and Wipro testing services
• Negotiated and managed vendor contracts for the GSK Messaging Services Middleware MQ team
• Worked with corporate finance and procurement teams to present project cost to senior management
• Recruited, on-boarded and managed the project team by working with consulting agencies
• Worked with the Program Manager to establish blueprints for future serialisation implementations

Confidential, Virginia

Team Leader, IT

Responsibilities:

• Responsible for the management of the IT Infrastructure and Applications Team at start up site.
• Managed a team of 7 full time employees and a contractor for Servers, Telecom, Desktop Deployment, Workstations, Mobile Devices, Inventory Management, Customer Support and Application Delivery
• Personnel Management include conducting performance reviews, coaching, mentoring, recruiting, hiring
• Worked with teams to identify site business Confidential through the conceptual, design and construction phase
• Collaborated with other Site Team Leaders in Sesto Italy, Fegersheim France and Indianapolis Indiana
• Co-Leader of the Promotion Process Committee (SPARC) for the corporate Manufacturing IT team
• Delivered presentations to the Site Management (Lead Team) for application budget and Confidential
• Responsible for Confidential facility infrastructure WAN, LAN, Telecommunications, Servers and Workstations
• Worked with the process automation team to ensure servers to support BMS, MES and Data Historians
• Provided guidance to the lead telecom resource for creating and maintaining project plans
• Managed a budget of $7 million (initially 16 mil.) for delivering business applications to the Confidential Site
• Reduced budget by 50% to accommodate changes in the overall site construction/ delivery
• Responsible for the Applications Roadmap consisting of 22 applications for various functional groups
• Created a process for managing IT projects following the PMBOK philosophy
• Adhered to FDA and 21 CFR as related to implementing validated applications for regulated systems
• Delivered validated applications Admin/ LIMS and Empower (Chromatography) Confidential
• Supervised implementation of Computerized Maintenance Management System (CMMS i.e. MAXIMO)

Confidential, Clayton, NC

Project Manager Consultant

Responsibilities:

• Managed three priority validation Intranet applications in response to 483 warning letters issued by the FDA.
• Validated cGMP systems: Withdrawal (Product Recall), Computer Systems Inventory and Clayton Documentation Web Site (SOP, BPR, SPs, etc.). Also managing Product Data Trending (SAS) system
• Researched cost-benefit analysis for Deviation/ Corrective/ Preventative Action (DER/CAPA) Trackwise
• Managed a project portfolio budget of approx. $1.2 million for the Computer System Compliance Program
• Lead teams throughout the entire system development (SDLC) and validation life cycle.
• Performed QA reviews of requirements, design, installation, operational qualification (IQ/ OQ), and validation protocols (VP) and validation summary reports (VSR). Conducted 21 CFR Part 11 assessments.
• Implemented dry runs with protocol updates to minimize potential deviations and discrepancies.
• Managed Change Control Request (CCR) to implement the systems into production.
• Managed technical resources and customer relationship manager (CRM) with external vendors.
• Implemented a process for retiring systems and decommissioning servers with QA and IS

Confidential, RTP, North Carolina

Program Manager Consultant

Responsibilities:

• Managed the Network Systems Security and Pre-Audit Program to provide a secure network environment for the development and expansion of a transparent network for business to business (B2B) transactions.
• Directed 30 project managers in 21 global regions for securing approx. 4,000 servers and 15 voice switches for the Windows NT, UNIX and Voice environments resulting in "zero" audit points and a standard rating.
• Responsible for creating the master project schedule and data collection tools for all global regions.
• Consolidated metrics for status reporting for management, directors and executives of the company.
• Projects executed successfully

Confidential, East Moline, IL

Senior Project Manager and Program Manager

Responsibilities:

• Senior leader in the setup of the Project Management Office by providing coaching / mentoring to PMs for failing projects and establishing principles to achieve project success. Examples include:
• Creating a methodology for determining a Rough Order of Magnitude (ROME) for proposals for clients
• Creating a process for managing and monitoring smaller maintenance project to receive additional funding that was initially considered “no cost”. Presented approach and received approval from JDCEC for billing.
• Created Request for Proposals and performed Earned Value Analysis for Internet projects
• Managed an Internet Research and Strategy / Design Guidelines project for Wellmark (company of BCBS), 40 projects in JAVA, ASP / mainframe for John Deere and Roox and portfolio of 44 maintenance and support

Confidential, Alpharetta, GA

Project Manager

Responsibilities:

• Leader in the Project Management Office responsible selecting a vendor for a new enterprise PMO solution (Project Scheduler 7.6 Project Management Software) to replace a legacy mainframe Enterprise Management System (EPM). Responsibilities included:
• Creating project schedules, accounting reports, change control processes and conducting sessions
• Developing interfaces to extract project schedules into the central tool for reporting and billing
• Created an integrated Y2K project schedule for all system rollovers including the systems testing strategy.

Confidential, Philadelphia, PA

Lead Systems Designer

Responsibilities:

• Instrumental in the Y2K team setup and development of testing strategies and contingency plans.
• Used SDLC knowledge and coordinating system deployments as bridge to learn project management basics
• Gained experience developing applications to support the Loss Control / Prevention Department using tools such as Microsoft Access, Paradox, and R: Base and mainframe scripting tool for managing client accounts.