SUMMARY:

• 15+ years of experience in Technology Development, IT Project/Program/Portfolio/Delivery Management, Service Delivery, Mainframes & SQL Server implementations in Retail, Manufacturing, & Banking domains, Business Analysis, Financial/Cost Management.
• Well experienced in Software Project Management, Development, Testing, Production Support, Client & Vendor on - boarding & relationship Management
• Has extensive working experience on domains like Banking & Financial Services(7Yrs+), Retail(1.5Yrs+), Manufacturing(2.5Yrs+) domains
• Responsible for Project Management & Planning, Time & Cost Management, Customer Management, Quality Management, People Management, Stakeholder & Procurement Management
• Well experienced in Agile & Scrum methodologies, Resource Plan, Management Reports creation
• Worked in Onsite location in United States as Onsite Coordinator/Systems Analyst for Scoping & SRS, Proposal, Prototype to Customer, Design & Technical document translation from Portuguese to English for Retail Home Office Systems

TECHNICAL SKILLS:

Programming Language: COBOL, JCL, R-Language, Python

Operating Systems: MVS, Windows

Databases Development: DB2, IMS DB, VSAM, SQL Server

Project Management tools: Jira

PROFESSIONAL EXPERIENCE:

Confidential

IT Project Manager

Responsibilities:

• Established & drove the adoption of agile frameworks & tools. Drove the team to follow the Organization established development practices.
• Work with Product Manager to understand the Product Vision, Objectives & maintain backlog by drafting the User Epics & Stories using JIRA tool
• Team Management of 5-10 Associates (.Net & React-Native Developers, BA & Tester)
• Hands-on Tech Management to guide the team through the Technology Landscape & manage the dependencies & risks

Confidential

IT Portfolio Management

Responsibilities:

• Set appropriate goals and priorities that coordinate with key business partners, other organizational units and third party resources
• Understand and articulate the value for business in project and portfolio management with the Stakeholders across the Cross Functional team in the Bank
• Oversight of project/Task milestones/objectives, risk and mitigation, and the delivery/completion in a matrix structure using Agile Development Methodologies

Confidential

IT Project Manager - Program Management

Responsibilities:

• Led creation of Program Management Office(PMO) for Data Center of Excellence of associates spreading across India Locations
• Support BU Head & Account Directors with Project Deliverables, Lead generation & follow-ups and Partner-Presentations.
• Conduct Project/Engagement reviews regularly; Plan & engage stakeholders/Partners at the regular intervals
• Plan & organize the Tech Talks, s & Interactions within the group to encourage the Knowledge sharing
• Business Analyst - Machine Learning
• Donning the Scrum Master role, performing the below responsibilities:

Confidential

Lead Consultant/Manager - Program Management

Responsibilities:

• Enterprise Program Management Office (PMO) drives initiatives across Verticals to align it to the delivery across the $2.5+ Billion worth Service Line.
• Drive periodic reviews on Existing Accounts - Early warning, Program Governance, CSAT, Escalation Management, People drives, Cost of Delivery (Goal 40%), Automation and Process improvement, People Management.
• Drive periodic reviews of New Accounts on their Delivery readiness, Start Green & Stay Green processes, Interlocks discussions with Verticals, People assignment.
• Interact with Cross Functional teams - Finance, HR, Competency, Work Force Management Group, Quality, Tools & Automation - to drive through the Operations across the SBU
• Provide regular updates to CXOs & participate on the reviews of Service Line’s New & Existing Accounts.
• Work with Service Line Head to have a clear view of the Account Landscapes, initiate the Org Level initiatives and drive them to close.
• Passionate about Program Planning, Customer Engagement to align Delivery with their IT & Business Strategy
• Assist Cluster Delivery Heads in reviewing their business, Strategies & cost-of-delivery
• Lead a team of 5 to review our Contracts across the Service Line, convert them into trackable actions & coordinate with Account teams to track them periodically.

Confidential

Senior Analyst

Responsibilities:

• Performed Technical Consulting to implement the Mainframe & SQL Server solutions
• Assisted Senior Manager in implementing the Global Financial Simplification Strategy across MIS Team by suggesting and implementing the Process Improvements.
• Created Documentation for the Processes handled, Handled Transition to Chengdu and from Melbourne, Trained cross teams on Mainframe basics.
• Participated as Technical Lead in Multiple Stabilization projects towards Technology Strategy of the Organization. Used it as a platform to reengineer how the current work is done.

Confidential

Solutions, Analyst

Responsibilities:

• Performed Technical Consulting to implement the Mainframe solutions
• Performed Production Support & Application Support work.
• Performed as a Developer to upgrade the 3rd Party Infor Legacy Systems to the Infor version 9.1.

Confidential

Systems Analyst

Responsibilities:

• Performed Technical Consulting to implement the Mainframe solutions
• Performed Mainframe Decommissioning, Application Support & Management, & also worked as Onsite Coordinator.
• Participated as Technical Lead in Multiple Stabilization projects towards Technology Strategy of the Organization. Used it as a platform to reengineer how the current work is done.
• Participated in Requirement gathering, Development and Maintenance of Mainframe Applications & managed the Decommissioning of Mainframe Application, Lead a team of 5 at offshore and had worked as Onsite Coordinator.