SUMMARY

• Highly motivated & results driven professional with more than 6 years of experience as Business and Integration Analyst in Education, HR, IT, Media & Telecommunication industries
• Demonstrated ability to build and maintain relationships with stakeholders, project and product managers, development & testing teams, and vendors
• Uncanny ability to lead a team amidst stringent deadlines by effectively mobilizing resources, setting clear goals, and offering constructive feedback
• Effective decision maker with an ability to identify and apply appropriate decision making tools such as Pareto analysis, decision trees, what - if analysis, and impact analysis
• Proven ability to create requirement specifications by organizing requirement gathering workshops, facilitating Joint Application Design (JAD) sessions, moderating focus groups, and structuring interviews.
• Sound knowledge in identifying, defining, and documenting requirements for the business needs related to Derivatives, Equity & Fixed Income Securities, Portfolio Management, HR and AR system enhancement module.
• Good knowledge in different phases of SDLC with proficiency in Rational Unified Process (RUP), Agile (Scrum), and Waterfall methodologies.
• Sound expertise in drawing Unified Modeling Language (UML) diagrams such as Use Case diagrams (UCD), Activity diagrams, and Sequence diagrams
• Sound experience in creating Vision & Scope document, Business Requirements Document (BRD), Functional Requirements Document (FRD), and Software Requirements Specification (SRS) by using various modeling standards/techniques including UML, Business Process Model and Notation (BPMN)
• Sound knowledge of creating and maintaining Traceability Matrices (RTM), conducting GAP Analysis, perform testing, monitoring testing phases, Version Control and SWOT analysis.
• Strong knowledge of Business Process Analysis, Design and Report writing using various reporting tools such as Argos, Hyperion, Crystal report etc.
• Expertise on Relational database and SQL queries.
• Strong knowledge of Project management from Project defining to Project delivering
• Expertise on System Analysis, Design, Implementation, Testing, End-User Training and Maintenance of ERP system

TECHNICAL SKILLS

Software Models/Methodologies: Waterfall, Agile(Scrum), RUP

Business Modeling tools: Microsoft Visio, Rational Rose (UML design), MS Office, Visual Studio, ArgoUML (Linux)

Requirement Management Tools: Blueprint, DOORS, Version One

ERP (Enterprise Resource Planning): Ellucian Banner ERP System

Project Management Tools: Microsoft Project, Gantt Chart

Operating Systems: Windows, Unix, Linux

DBMS: Oracle 8i, MS SQL Server 2008, MySQL, MS Access

Reporting Tools: Hyperion, Argos, Crystal Reports

Testing Tools: JIRA, QTP, QC/ALM, Version One

Statistical Modeling: MATLAB, R

Other Tools: MS Office Suite, Toad, Eclipse, Adobe Flex, Liferay Portal

Networking skills: CCNA

Web Development: Apache Server, WAMP, Dreamweaver

Programming And Scripting languages: C C# .Net, C, C++, Java, CSS, HTML, DHTML, JavaScript

Operating System: Windows 98/2000/XP/Vista/7/8, Windows Server 2003, 2008, Mac, Linux, Red hat 9

PROFESSIONAL EXPERIENCE

Business Analyst

Confidential, Providenc, RI

Responsibilities:

• Responsible for project sizing, planning, budgeting, forecasting, estimating and Bank wide, department prioritization as a part of the Project Management Office
• Successfully used Agile/Scrum Method for gathering requirements and facilitated user stories workshop. Documented User Stories and facilitated Story Point discussions to analyze the level of effort on project specifications
• Conducted walkthroughs with the different department heads to have a deeper understanding of the requirements.
• Analyzed and documented the business requirements and generated reports for the Manager
• Wrote the software development plan and held meetings with the developers and forwarded Information and documents to them
• Developed flow diagrams for Business process of the company, UI Wireframes and Mockups using Microsoft Visio
• Participate in Daily Agile Scrum "Stand-up", Sprint Planning and Retrospective Sessions and update the team on status of upcoming User Stories in Version One
• Functioned as the primary liaison between the business, operations, and technical groups throughout the project cycle
• Follow up with the end users and developers for user satisfaction and change management if necessary
• Performed extensive Gap analysis to determine the risks and assisted the PM in budget and resource planning
• Assisted and adhered to project work flow process.
• Conducted JAD sessions to allow different stakeholders to communicate their perspectives, resolve issues, and reach agreements.
• Organized and managed all phases of the software testing process, including planning tests, writing test cases, executing tests and tracking defects using Quality Center.
• Worked extensively with the QA team for designing Test Plan and Test Cases for the User Acceptance testing (UAT) and validation.
• Involved closely in stakeholder (internal, external) discussions, organized facilitated sessions between heterogeneous groups, supervised and performed risk analysis across the project development life cycle.
• Directed, and assisted with internal and external client vendors, partner vendors, vertical resources from external verticals and other divisions such as enterprise architect, info security, QA etc. for leading project to successful completion.
• Successfully managed various change requests, Incident, Problem Management Tickets teaming with various departments i.e. release management teams, external vendors, UniCenter helpdesk team, and involved development stakeholders.
• Evaluated release wise monthly Projects, features for their concerned audit mandated artifacts to ensure degree to compliance to the audit guidelines.

Business & Integration Analyst

Confidential, Memphis, TN

Responsibilities:

• Plan, analyze and provide integrated solutions for business applications, confer with information technology staff and functional users regarding problems and enhancements as needed.
• Document project plan (which includes project scope, project objectives, project deliverables), resource and staffing plan (resources to be used, key or required staffs), requirement analysis, the security plan which identifies the security issues and how they are addressed, testing plan and never the less the training plan.
• Define proper integration and/or interfaces between functional departments and related to business systems; recommend, and implement appropriate internal controls.
• Plan and manage production calendars.
• Manage upload and download of required systems and appropriate integration interfaces.
• Develop necessary reports for different departmental operations based on user requirements.
• Develop and provide training for department staff and other users as appropriate.
• Support releases, testing, changes, and control table maintenance of HR module of Ellucian Banner ERP system.
• Support Campus Loan Management System of AR (Account Receivable) module of the Ellucian Banner ERP system.
• Organize and execute maintenance of payroll and benefits related process, upgrade planning, access management, report writing.
• Run payroll on test server for testing/analyzing purpose after any upgrade release or other project related testing.
• Plan, design, develop, testing, documentation and maintenance of EPAF (Electronic Personal Action Force) system.
• Perform year-end projects planning and coordination, update systems and documentation.
• Identify, assess and prioritize risks for various applications, work with different departments to minimize, monitor and control the probability and/or impact of unfortunate events, and come up with execution plans.

Business Analyst

Confidential

Responsibilities:

• Worked closely with SMEs, and identified, analyzed the core requirements and key features of the ongoing project.
• Facilitated user interviews and workshops to gather requirements.
• Developed K245 as well as user stories with project teams. Extracted, discussed, and refined business requirement from business users.
• Performed extensive Gap analysis to identify the business rules and determine the risks and assisted the PM in budget and resource planning.
• Involved in UI enhancement and made Wireframes and Screen Mockups/Definitions and Dependencies using Excel.
• Created and transformed business requirements into software requirement specification (SRS).
• Worked extensively through Agile development methodology by dividing the application into iterations
• Participated and contributed in daily scrums, Sprint meeting and Sprint review meetings
• Conducted JAD sessions to allow different stakeholders to communicate their perspectives, resolve issues, and reach agreements.
• Responsible for organizing the Quality Analyst (QA) walk through to explain proposed changes.
• Coordinated with the test team to check the weekly status and report the same to the project manager.
• Performed system and regression testing by creating test plans and test cases to ensure all the functional requirements are met and valid.
• Conducted UAT with stakeholders and business users for the validation and got system approvals by conducting UAT sessions.

IT Engineer

Confidential

Responsibilities:

• Design, implement and maintain the company Network (Windows Server 2003 based).
• Install, configure and maintain Microsoft Exchange Server, Windows 2003 File Server, Print Server.
• Configured Monitor system to ensure data integrity and server security.
• Monitor and report system availability and performance.
• Trouble-shoot server and operating system issues.
• Manage IT inventory and resource distribution.
• Perform system administration including preventive maintenance, installation of new software, system upgrades, etc.
• Diagnose, trouble shoot and solve problems for desktop computers, notebooks, network attached standalone printers.

System Administrator

Confidential

Responsibilities:

• Operation and maintenance of transmitter, receiver, studio equipment and other related equipment.
• Clock making and scheduling.
• Designed and monitored SMS System, Portal and Internet radio.
• Operated and maintained AudioVault, Newsboss system, Adobe Audition and other Automation System.
• Microsoft Exchange Mail Server, print server and other IT related work.
• Train up new employee with the system.