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Scrum Master Resume

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Greenwood Village, CO

SUMMARY:

  • PMP certified Project Management Professional / CSM Certified Scrum Master / CSPO Certified Scrum Product Owner / PMI - ACP PMI Agile Certified Professional / SASM Certified SAFe 4 Advanced Scrum Master with ten+ years of experience handling multiple IT software customization, software development, infrastructure
  • SaaS software, SDLC, and services contracts spanning a diverse group of US-based, multinational, and state government clients, including HIPAA / FDA regulated accounts, and SCALED AGILE SCRUM environments. AGILE / SCRUM experience based on TFS, CA-Rally, Jira, VersonOne, and Confluence. Waterfall project experience based on ServiceNow, and MS Project / SharePoint, including experience with EPIC interfaces.

PROFESSIONAL EXPERIENCE:

Confidential, Greenwood Village, CO

Scrum Master

Responsibilities:

  • Scrum Master in a SAFe - Scaled Agile environment for three Agile Scrum software development teams.
  • One Agile Scrum team provided Integrated Payments price fees support over customer life cycle from lead generation, on boarding new retail merchant customers, supporting current retail merchants, and end-of-life processing as part of Confidential CRM system.
  • Two other Agile Scrum teams supported new account self-set up mobile applications for new merchants within the Confidential CRM system.

Confidential, Denver, CO

Project Manager

Responsibilities:

  • Supported Infrastructure Network projects tied to Confidential 's new AGIS - Advanced Grid Initiative.

Confidential, Greenwood Village, CO

Agile Project Manager / Scrum Master

Responsibilities:

  • Replaced legacy statewide ambulance transportation system across two Confidential regions with a new HIPAA compliant AWS / SaaS based software package in a $1 Million+, 18-month long AGILE SCRUM project using Jira, resulting in a 75% decrease (20 mins to 5 mins average) to set up member ambulance trips.
  • Updated KP.org web / mobile application software to support specialist doctor appointments across KP regions for 7 million members who travel throughout California.

Confidential, Greenwood Village, CO

Project Manager

Responsibilities:

  • Completed 24 vendor software customizations, software development, EPIC interface customization and IT infrastructure projects, dealing with HIPAA / FDA regulations.
  • Developed Vision Care software interfaces between POS software and KP.org databases for vision prescriptions, allowing one stop shopping for vision care prescriptions in all KP vision care offices.
  • Installed Cortext, a HIPAA compliant mobile software package to 18,000+ physicians and their medical staff over a three year, $1.5 Million+ project, which cut Confidential t checkouts by up to several hours per Confidential t.

Confidential, Union Boulder, CO

Project Manager

Responsibilities:

  • Completed project management for 28 IT software & infrastructure projects Waterfall & AGILE methodologies.
  • Software Projects Included: Upgrades to IRA support and changes for banking compliance.
  • Infrastructure Projects included: Windows Upgrade, Microsoft SCSM Help Desk software set up for automating help desk environment, Exchange 2013 Upgrades, Wi-Fi Upgrade and Confidential / CenturyLink network / fiber upgrades in all branch offices, Network software/firmware upgrades to servers / routers, IM across company.

Confidential, Denver, CO

Senior Project Manager

Responsibilities:

  • Completed 20 Spendworks SaaS software migrations / new implementations moving Oil & Gas customers from three older versions of Spendworks to new Spendworks 4. Worked with Product Manager, Scrum Master, and Software Developers in an AGILE / SCRUM software development environment, establishing sprint priorities and tracking sprint state representing customer requirements / needs across all Spendworks projects.

Confidential, Centennial, CO

Project Manager

Responsibilities:

  • Evaluated Clarizen & Office 365 / SharePoint / MS Project SaaS tools for company projects/process templates.
  • Created 25+ HR, Operations, and Marketing Project templates for use when company received funding based on PMBOK Waterfall & AGILE methodologies, modifying AGILE to handle faster SDLC execution.

Confidential, Morrison, CO

Owner

Responsibilities:

  • Providing Tax Preparation for individuals, and small businesses.

Confidential, Boulder, CO

Transition Project Manager

Responsibilities:

  • Completed 39 Capacity Planning/Performance services / software transitions, of which 8 transitions were HIPAA/FDA regulated accounts using PMBOK Waterfall / ITIL processes, standard software test and methodologies, and IT Infrastructure upgrades. Customers came from:

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