Customer Representative Resume
King Of Prussia, PA
PROFESSIONAL SUMMARY:
- Professional Administrative Assistant that is a team player, energetic, handles extreme pressure with confidence.
TECHNICAL SKILLS:
COMPUTER SKILLS: Excel, Outlook, Microsoft Word, Navinet, Next Gen Program, Access
PROFESSIONAL EXPERIENCE:
Confidential - King of Prussia, Pa
Responsibilities:
- Operator-Labeling of pharmaceutical vaccines
- Refrigeration-Labeling of pharmaceutical drugs
Confidential
Responsibilities:
- Compiled voter’s ballots
- Documented tally of all ballots coming into
Confidential -Telford, Pa
Customer Representative
Responsibilities:
- Dispatch, RMA’s
- Completed Customer Orders
- Directed incoming calls to Tech Support
Express Personnel-Lansdale, Pa Temp Assignment
Confidential -West Point, Pa
Responsibilities:
- Trained on One Hundred Twenty-Two SOP Procedures
- Sterile Gowning in Wayne, New Jersey
- Procedures on Clean Room Disinfectants and Contamination
- Trained on Sterilization Procedures
- Administrative Assistant
- Customer Service
- Receptionist
- Conversion between two companies
- Excel Spreadsheets converting Harleysville
Insurance Customers to Nationwide Insurance
Confidential -Blue Bell, Pa
Responsibilities:
- Call Center Representative-Philadelphia Tax Rebate
- Certified for Do Not Call Backs-
Confidential - King of Prussia PA
Accounts Receivable
Responsibilities:
- Credits and Debit Collection
- Excel Spreadsheet reports
- Pfizer Pharmaceuticals
- Excel spreadsheets inputting clinical trials
- SOP Completed
Confidential - King of Prussia, PA
Human Resource Receptionist/Security
Responsibilities:
- Sign in all security badges and checked ID
- Record all absent employees and notify supervisors
- Scan all security monitors for opening gates and employee clearance
Confidential- Wayne, PA
Call Center Rep - Appointment Scheduler - Insurance Verifier-Receptionist
Responsibilities:
- Check all Primary and Secondary Insurances in our billing system, making sure they are in proper sequence for claim processing. Workers Compensation claims processed every day for payment.
- Correcting payment denials from insurance companies on EOB ledgers.
- Computer scheduling for all three offices and time slots allowed for each procedure and determining the time for each procedure.
- Medical biller, Workers Compensation claims, CPT Coder 9, and Front Desk Receptionist.
Confidential- North Wales, PA
Customer Rep, Medical Billing Rep, Accounting Clerk
Responsibilities:
- Accounting Department-invoicing and sending detailed statements to hospitals in Philadelphia for our services for Diabetes Classes and Nutrition.
Confidential -Souderton, PA
Customer Rep, Medical Billing Rep, Accounting
Responsibilities:
- Batching and Coding Invoices for accounts payable and receivables
- Secretary for GMAC Mortgage Company in Horsham, Contract department that involved mortgages on homes, compiling the documents and scanning.
Confidential-North Wales, PA
Receptionist
Responsibilities:
- Verified security badges when guest would arrive at the site to gain entry.
- Front desk receptionist and scheduled meeting conference rooms for the various departments within Merck.
Confidential - Plymouth Meeting, PA
Intermodal Billing Representative/Administrative Assistant/Receptionist
Responsibilities:
- Accounts Payables which required batching of invoices, coding, and inputting information into Conrail’s computer system.
- Account Receivables access computer package utilized every day. Processed payments, cash collection calls, invoice creation.
- Receptionist for Administrative Personnel including, Vice-President and the President of Confidential
- Customer Representative for sixty-five accounts and vendors with Conrail Trucking Companies that met our trains across United States.
- Trained for eight months for mathematical transportation coast to coast
Confidential - Norristown, PA
Emergency Room Receptionist/Medical Biller
Responsibilities:
- Accounting Department - coder, batching invoices, bad debt recovery, trial balance, CPT Coder certified 9, closing at the end of the month with accounts receivables and payables.