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Customer Representative Resume

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King Of Prussia, PA

PROFESSIONAL SUMMARY:

  • Professional Administrative Assistant that is a team player, energetic, handles extreme pressure with confidence.

TECHNICAL SKILLS:

COMPUTER SKILLS: Excel, Outlook, Microsoft Word, Navinet, Next Gen Program, Access

PROFESSIONAL EXPERIENCE:

Confidential - King of Prussia, Pa

Responsibilities:

  • Operator-Labeling of pharmaceutical vaccines
  • Refrigeration-Labeling of pharmaceutical drugs

Confidential

Responsibilities:

  • Compiled voter’s ballots
  • Documented tally of all ballots coming into

Confidential -Telford, Pa

Customer Representative

Responsibilities:

  • Dispatch, RMA’s
  • Completed Customer Orders
  • Directed incoming calls to Tech Support

Express Personnel-Lansdale, Pa Temp Assignment

Confidential -West Point, Pa

Responsibilities:

  • Trained on One Hundred Twenty-Two SOP Procedures
  • Sterile Gowning in Wayne, New Jersey
  • Procedures on Clean Room Disinfectants and Contamination
  • Trained on Sterilization Procedures
  • Administrative Assistant
  • Customer Service
  • Receptionist
  • Conversion between two companies
  • Excel Spreadsheets converting Harleysville

Insurance Customers to Nationwide Insurance

Confidential -Blue Bell, Pa

Responsibilities:

  • Call Center Representative-Philadelphia Tax Rebate
  • Certified for Do Not Call Backs-

Confidential - King of Prussia PA

Accounts Receivable

Responsibilities:

  • Credits and Debit Collection
  • Excel Spreadsheet reports
  • Pfizer Pharmaceuticals
  • Excel spreadsheets inputting clinical trials
  • SOP Completed

Confidential - King of Prussia, PA

Human Resource Receptionist/Security

Responsibilities:

  • Sign in all security badges and checked ID
  • Record all absent employees and notify supervisors
  • Scan all security monitors for opening gates and employee clearance

Confidential- Wayne, PA

Call Center Rep - Appointment Scheduler - Insurance Verifier-Receptionist

Responsibilities:

  • Check all Primary and Secondary Insurances in our billing system, making sure they are in proper sequence for claim processing. Workers Compensation claims processed every day for payment.
  • Correcting payment denials from insurance companies on EOB ledgers.
  • Computer scheduling for all three offices and time slots allowed for each procedure and determining the time for each procedure.
  • Medical biller, Workers Compensation claims, CPT Coder 9, and Front Desk Receptionist.

Confidential- North Wales, PA

Customer Rep, Medical Billing Rep, Accounting Clerk

Responsibilities:

  • Accounting Department-invoicing and sending detailed statements to hospitals in Philadelphia for our services for Diabetes Classes and Nutrition.

Confidential -Souderton, PA

Customer Rep, Medical Billing Rep, Accounting

Responsibilities:

  • Batching and Coding Invoices for accounts payable and receivables
  • Secretary for GMAC Mortgage Company in Horsham, Contract department that involved mortgages on homes, compiling the documents and scanning.

Confidential-North Wales, PA

Receptionist

Responsibilities:

  • Verified security badges when guest would arrive at the site to gain entry.
  • Front desk receptionist and scheduled meeting conference rooms for the various departments within Merck.

Confidential - Plymouth Meeting, PA

Intermodal Billing Representative/Administrative Assistant/Receptionist

Responsibilities:

  • Accounts Payables which required batching of invoices, coding, and inputting information into Conrail’s computer system.
  • Account Receivables access computer package utilized every day. Processed payments, cash collection calls, invoice creation.
  • Receptionist for Administrative Personnel including, Vice-President and the President of Confidential
  • Customer Representative for sixty-five accounts and vendors with Conrail Trucking Companies that met our trains across United States.
  • Trained for eight months for mathematical transportation coast to coast

Confidential - Norristown, PA

Emergency Room Receptionist/Medical Biller

Responsibilities:

  • Accounting Department - coder, batching invoices, bad debt recovery, trial balance, CPT Coder certified 9, closing at the end of the month with accounts receivables and payables.

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