SUMMARY:

• Experienced Techno - functional Business Analyst / Project Manager in Financial Services
• Domain (Capital Markets / Retail banking).
• Managed Global projects covering Asia, America, Australia and Europe
• Successful delivery track record in handling high value and complex front to back integration Projects
• Proficient in both Agile and Water fall project methodology
• Experienced in leading cross functional stream requirements, managing resources and project deliverables and mentoring team members as needed
• Handled regulatory projects as well as COTS integration (Acadia / Broad ridge)

PROFESSIONAL EXPERIENCE:

Confidential

BA / PM - Margins / Cash Management / Global Stock Record Team

Responsibilities:

• Successfully lead a complex reconciliation project rollout involving Settlement / Clearance / Finance and Reconciliation operations team and cross product technology teams covering huge volume of transactions per day supporting various Citi products. Was responsible for end to end delivery, including creating Business Requirement Document in consultation with Settlements and Reconciliation team, creating appropriate technical solution including finalizing data mapping rules after due meta data analysis and flow analysis and executing UAT scripts to validate the code prior to implementation.
• Managed stock record book of work prioritization and conducted monthly senior management meeting on proposed plans to roll out enhancements
• Successfully rolled out a complex third party integration project for Margin Call involving third party vendor Acadia and Citi systems for margin requirements.
• Managed requirement and testing cycles for Cash Management products for EMEA users, as well as tracking the book of work and monthly release cycles.
• Tracked project and program status for project book of work and had periodic review with senior management on overall status

Confidential

BA / PM (PMO) - Risk Analytics & Reporting

Responsibilities:

• Part of RAR New Business PMO team and handled Regional integration and Regulatory projects.
• As a business project lead, prepared budget and project plan and managed SDLC deliverables
• UAT Management for one of Basel III - BFI / FSA regulatory reporting project between Risk and Finance.
• Scope of work included liaison with Market and Credit Risk business users to identify business needs and project proposal and follow through with wider technology teams for solutioning.

Confidential

Sr. Business Analyst

Responsibilities:

• Elicited detailed business requirements and prepared both requirement as well as functional specifications for Back office and Middle office functions for transaction processing for key markets like Hong Kong, Singapore, Japan & Australia as part of Singapore Change Management team.
• Scope of requirements spec included all product features that are to be included in Syn transaction processing and scope of functional specification covered all the rules, flow changes, user stories, solutions for requirement gaps and test scripts to successfully test the new process flow.
• Scope of work included liaising with Business Teams, Vendors and Technical team to implement appropriate solutions for BO / FA requirement processing
• Rolled out all key implementation feature for Finance and Accounting teams for cash equities
• Requirement solution includes strategic solution to cover JP, SG, HK markets (in terms of functional flow and gap analysis) as well implementing generic rules across markets to cater to FA requirements.

Confidential

Sr. Consultant - BA / UAT Manager

Responsibilities:

• As part of Defect management and issue resolution, managed front to back business / technical teams (8 business user groups and 12 technical teams across time zones) during user acceptance testing phase of a multi-billion dollar rollout of forex and derivative products project.
• Managed front-to-back technical deliverable schedule for forex and Money market reengineering project Asia rollout during UAT phase.
• Managed front to back defects and issue resolution by liaising with both technical teams and business stakeholders for FX, MM as well as Structured products.
• UAT scope included managing functional test case execution and defect resolution for products flow / processing, manage run book for UAT schedule, track test case execution metrics and provide update to senior management, have back-up plan for failure management and risk mitigation plan for high risk deliverables, obtain UAT sign off from business stakeholders across countries.
• Part of Change Management team, and was responsible for tracking functional deliverables across business units and technical teams for Investment banking projects / enhancements
• Facilitated / Elicited front to back requirements from project stakeholders and completed the Change Request Requirement Specification for 5 teams (Operations, Front office, Middle Office, Financial Accounting and Product Control) for forex and structured products.

Confidential

Lead Business Analyst / Project Manager

Responsibilities:

• Elicited user requirements and prepared functional specification which incorporated logical analysis, use cases, functional solution and prototypes for selected intranet projects
• Prepared and executed SIT scripts. Prepared UAT scripts to enable users to execute functional test cases.
• Managed development deliverables, by liaising with development team and covered products like Money Market, Payments, Forex, FX Options, Securities, Corporate Actions & loans and deposit.
• Responsible for managing end to end SDLC deliverables for Assets and Liabilities related projects (for Loans and Deposits Portal)
• Managed and tracked Project deliverables and timelines.

Confidential

Sr. Business Analyst / Project Manager

Responsibilities:

• Interacted with business sponsors to collate requirements, translate requirements to business requirement documents, interact with development team and ensure appropriate functional and design specifications are completed in tune with project objectives and timeline.
• Chaired meetings with both business and IT stake holders and tracked progress through different phases of SDLC.
• Prepared and managed execution of user test plan and test cases, guided the users through production assurance test and implementation.
• Responsibilities included detailed business analysis, resource management, project planning and implementation, end user and updating senior management of project milestones for Wealth management projects.
• Scope of requirement analysis included the approach paper on the need and extraction logic of data to be represented to customer, mode of representation, market trend analysis and system capabilities. Data coverage and representation included the coverage of customer expectation and anticipated understanding level in deciphering the data, sales person’s ability to correlate the data and explicitly explain the rationale behind the graphs provided to customers.
• Requirement analysis covered customers Assets and Liabilities which extended to Investment Instruments, Loans, Deposits and Assessing customers risk rating.
• The above required technical knowledge as well as ability to use statistical tools to arrive at market trends.
• Responsible for initial requirement gathering and preparing business requirement document for Online Account Opening (Internet) project
• Responsible for initial requirement gathering and solution implementation for Credit card medium scale projects in Australia.

Confidential

I.T Business Analyst - B.A

Responsibilities:

• Liaised with users and prepared functional specification related to Mutual Funds for Europe Region
• Reviewed Functional specification and ensured that all web deliverables as per Citi standards were met for LATAM roll out.
• Was identified to lead business analysis for Regional project initiatives for ASIAPAC region for Cards Project. Responsibility included business requirement and functional / technical gap analysis across 7 countries.
• Advised key business stake holders on best practices for rolling out various technical solutions related to Rewards Initiative for cards customers, based on J2EE framework.
• Handled all cards initiative for Australia, including requirement streamlining and suggesting viable alternative to meet the AU Cards revenue objective within the specified timelines. Projects includes 2 major initiatives apart from 9 medium to small projects

Confidential

Associate Consultant - BA / Developer / On-Site Co-coordinator (Contract)

Responsibilities:

• Responsible for requirement gathering, analysis and design and development of Domino based application for Confidential Plastics Singapore, which tracked employees and other related activities.
• Also developed end user guide and on line help manuals for the above application
• Involved in deployment of sales order processing tool, a java based application for Confidential Medical system, South East Asia Region. As the on-site coordinator was responsible for collating user requirement, interfacing with ODC for product development, Integration tests, deployment, user manual preparation and end user .
• Participated in enhancement of an ecommerce web store for Commverge Solutions. Created gap analysis document, participated in coding and system integration testing and deployment. The above was an XML based application
• On a need basis was associated with Pre-sales teams that are responsible for RFP’s and propose technical solution for content management and groupware products.

Confidential

Consultant - Technical Systems Analyst - (Systems Analyst / Programmer)

Responsibilities:

• Worked with channel partners to identify enhancement needs for Domino based intranet Sales portal.
• Responsibilities include production support, enhancement analysis, development, deployment and release management.
• Was responsible for migrating internal and external Asia pacific wide Communication Tools to Domino R5
• Worked with sales team across Asia and was responsible for maintaining a partner-focused Sales management tool, which catered to the needs of more than 15,000 resellers in Asia.
• Was responsible for usability analysis, enhancement rollout, release management and end user support and