SUMMARY

• As a senior technology leader and change agent, I have a proven track record of identifying business needs, working with clients to develop supporting strategic plans, and leading the delivery of technical and process - oriented solutions. My experience and passion revolves around fostering strong client and project team partnerships that build value-added business solutions. My twenty years of consulting experience includes roles such as program manager, project manager, SCRUM master, account manager, regional practice manager, product manager, and business solution architect. I have managed products leveraging both onshore and global delivery models utilizing agile, waterfall and iterative methodologies (RUP).
• I have led project teams and programs ranging in size from 4 to 40 team members. My roots as a business analyst, along with my ability to effectively communicate with all levels of an organization, allow me to successfully build consensus between parties, translate technical information and requirements into understandable terms, identify and mitigate risks, develop workable solutions, and meet critical time-frames.
• Strategy consultant engaged to help stand up a BI/Data Center of Excellence’s business case, project roadmap, and overall communication/engagement plan. Initial focus on data quality and customer master projects - Confidential
• Program director for the Agile development of a mobile application across 6 platforms (iOS, Android, Win10, Web Portal, Confidential, and Android TV) and 3 development teams - Wellbeats
• Project manager/SCRUM Master for the development of a $2M+ global sales application and a 10 person SCRUM team - Confidential
• Project manager for the global implementation of Confidential reporting process improvement and technology across 22 countries - Confidential
• Program manager for a 13-person multi-year data conversion team that was responsible for the development of an MDM environment and ETL conversion process. This team successfully converted data to a central repository from 25+ legacy systems in more than 12 countries. - Confidential
• Project manager for the implementation of a custom public safety ERP solution. This included quarterly release management of the product, integration with PeopleSoft, relationship management with other involved vendors, and coordination of the rollout to 2500 plus users across four agencies. - City of Minneapolis
• Project manager for the customization and implementation of a time-keeping application used at the Confidential . - City of Minneapolis
• Product Manager responsible for facilitating product roadmaps, release cycles, and high-level feature sets and designs for 6 different virtual group fitness mobile application platforms. - Wellbeats
• Enterprise Business Architect responsible for working with senior client leaders to prioritize project investments based on alignment with business needs, organizational value drivers, and return on investment. - Confidential
• Enterprise Business Architect responsible for developing business cases for strategic projects ($500K to $4M) that included business goals, high-level requirements, project plan, and return on investment metrics. - Confidential
• Product Manager for a global sales business area. Responsible for helping align business goals, IT strategy, and the line of business application suite, prioritizing and initiating projects, and managing the quarterly release cycle of the application. - Confidential
• Business/process analyst responsible for uniting global users of a recently merged organization to a common business process. The output of this effort resulted in more than 30 business and software requirement specifications and supporting screen designs. - Confidential
• Lead business analyst of a team of three responsible for gathering requirements for the development of a vital records system for the Confidential . This included a state-wide user base of multiple entities, a public-facing customer service module, and the analysis of 60+ complex business processes. - Confidential
• Lead business analyst for the development of a custom public safety ERP solution. Including workshop facilitation, use case development, and screen designs for 100+ web pages. - City of Minneapolis

PROFESSIONAL EXPERIENCE:

Confidential

Responsibilities:

• Engaged by Confidential to lead a global (22 countries) Confidential reporting improvement project. The project successfully implemented process improvements and data cube technology, leveraging direct access to source data versus the management of dozens of spreadsheets. It ultimately improved access to the global data by 10 days, created globally alignment of the financial data, and allowed users direct and improved analytic capabilities.

Confidential

Responsibilities:

• BI/Data Center of Excellence to establish its 2017 roadmap and corresponding business case as it looks to define its product offerings and formally engage lines of business within TCF. This includes facilitating discovery sessions with leadership from 9 lines of business, the creation of a $8M 2017 roadmap that lays a foundation for the CoE and provides immediate business value across the organization. The process also involved the development of a holistic communication plan for the CoE. In addition, I was responsible for overall project communication for individual projects to ensure consistent messaging across CoE projects and C-level understanding and approval of proposed and in-flight projects. Project Technologies/ ProductsHadoop, Master Data Management, Informatica (Data Quality, Business Glossary, Metadata Manager), Tableau

Confidential

Responsibilities:

• Created and matured Prime’s Enterprise Analysis process to improve project investment decisions and ROI
• Performed role of Business Solution Architect and SCRUM Master on the assessment of 5 potential product and technology opportunities, identifying specific solutions, costs, and organizational ROI.

Confidential

Responsibilities:

• Successfully initiated and managed a $2M+ global application development project utilizing SCRUM and leveraging a project team of 10 people.
• Asked to be the Product Manager for a global application (normally reserved for full-time employees) - which required supporting and facilitating business/product strategy sessions, quarterly release planning, system implementation management, and of new users.

Confidential

Responsibilities:

• Managed product lifecycle including the requirements and release planning for an application of over 100 web pages. This included coordination with other 3rd party vendors responsible for infrastructure and the deployment process.
• Managed the sales lifecycle and facilitated working sessions with potential customers to demonstrate and sell application.
• As the project manager, successfully led the customization and implementation activities of four separate agencies totally over 2500 users.

Confidential

Responsibilities:

• Re-engineered operational processes and procedures of the organization to increase efficiency through the use of workflow, streamlined user interfaces, and data entry/process alignment.
• Led a Business Analysis team of three through the successful requirement management lifecycle of over 2400 individual requirements.
• Facilitated requirements sessions with client to understand and analyze 60+ complex business processes for the birth and death registration process supported by the vital records system.
• Implemented requirement lifecycle management best practices including process flow documenting, use cases, software requirement specifications and traceability matrices.
• Designed over 100 user interfaces using Microsoft Visio and presented UI vision to the project stakeholders.
• Facilitated JAD sessions of up to 15 participants, allowing each stakeholder the opportunity to communicate their perspectives, resolve issues, and reach agreement.

Confidential

Resposibilities:

• Responsible for all Sogeti project delivery and risk management activities associated to Confidential .
• Accountable to a revenue target of $5M that was achieved by fostering client relationships and growing Sogeti’s footprint in the account from 3 consultants to a high of 30.
• Authored and negotiated Sogeti related Statements of Work for the account.

Confidential

Responsibilities:

• Co-practice director for Sogeti’s West region, covering 6 offices and 300 consultants.
• Responsible for solution development, sales support, consultant community engagement, and the general growth of Sogeti’s core practice which resulted in 10% revenue growth on a $36M target for 2011.

Confidential

Responsibilities:

• Practice Manager for 26 on and offshore project managers, business analysts, solution architects, and business information management professionals.
• Responsible for go-to-market strategies, business development support, industrialization of processes, candidate interviews, and practice member career direction which resulted in 20% revenue growth on a $2.5M target in 2010.

Confidential

Responsibilities:

• Responsible for the implementation of the counselor program (career development/mentorship program) in the Minneapolis office.

Confidential

Responsibilities:

• Pre-Sales Business Analysis and Product Expert for Court Case Management Software
• Implementation Consultant and Configuration Lead
• Senior Consultant and Business Analyst - Court Case Management Re-design Project

Confidential

Responsibilities:

• Business Process Re-Design Team Lead - Government Tax & Accounting Re-design Project
• Methodology and Development Team Lead - Financial Services Business Continuance Project
• Technical Design and Development Team - Telecom Equipment Manufacturer SAP Implementation