Case Manager Resume Melville, NY - Hire IT People

SUMMARY:

Reliable leadership ability and diligent office assistant with extensive experience. I'm a solid detail - oriented with organizational skills, working in a dynamic office environment.
Known for being attentive listener who follows directions to the letter, but also able to express opinions and suggest alternatives. Developed excellent customer service skills through past experience. Problem solving and investigative ability.

TECHNICAL SKILLS:

Skills: Managerial Experience (4 years) Retail Experience (2 years plus) Call center Experience Inbound/Outbound Experience (8 years plus) Collections Agent (4 years plus) Customer Service skills (8 years plus) Secretarial Experience (4 years plus) Moderate experience with (Word, Excel, PowerPoint, Outlook, Publisher, Access, Onedrive and AS400 Beginner Experience with Accounts Receivable (less than 6 months)

PROFESSIONAL EXPERIENCE:

Confidential, Melville, NY

Call Center Csr

Responsibilities:

Heavy inbound and outbound calls (30-80 call per day )
Works closely with health care facilities, Medicaid Providers, and Transportation Providers.
Answered and initiated calls, took and reported messages in a timely accurate fashion and received visitors and directed them wherever required.
Maintained front-desk areas clean, spacious, and presentable.
Maintained good, productive contacts with clients and company staff.
Performed bookkeeping and accounting work such as bank transactions, accounts report and insurance.

Confidential, Farmingdale, NY

CSR/Finance

Responsibilities:

Reviewing all invoices for appropriate documentation and approval prior to payment
Distributing payments
Answering suppliers inquiries
Reconciliation and positing of Inter-Company Accounts
Assisting Director of Finance with administrative duties
Scanning and filling all invoices and source documents
Bank reconciliation
Annual review of Fixed Asset Register (FAR) ensuring that they are tagged.
Ordering of office and business supplies as needed
Providing administrative assistance to all executives as needed
Maintaining and updating customer database with current information
Preparation of Internal and External audit schedules.

Confidential, Farmingdale, NY

Case Manager

Responsibilities:

Kept detailed records of important conferences such as board meetings and committee meetings.
Word-processed documents, edited and proofread when necessary, wrote thank-you letters and prepared mailing lists.
Managed incoming and outgoing mail/emails/checks and kept a daily deposits ledger.
Helped company employees with administrative issues on a regular basis.
Handled confidential and crucial documents for clients.

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Case Manager Resume

Melville, NY

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