OBJECTIVE:

• To obtain a position that will utilize my skills as a Project Manager/Scrum Master as well as enhance my technical skills.

SUMMARY:

• Over 20 years of experience testing, writing requirements, analyzing software and project management.
• Served a Scrum Master within the Polaris Program.
• Served as the Pega PRPC Subject Matter Expert.
• Served as the Lead System Architect of SA Team.
• Served as the Lead Business System Architect of BA Team.
• Served as liaison between clients, development staff and the Centers of Excellence (CoE)
• Black Box Testing - Regression, Integration and User Acceptance Testing.
• Served as Site and System Administrator of ALM (Quality Center) and Quick Test Professional 10.0 (QTP)
• Trained and supported end users on developed applications

TECHNICAL SKILLS:

Databases and Tools: Oracle, Sybase, SQL, SQL Plus, SQL Navigator, Access and Power Builder

Software: PEGA Workflow Manager (WFM) PEGA Rules Process Commander (PRPC) V5.2, 5.4 SP2, 6.1, 6.2, 6.3 sp1 and 7.1.8, PPMOptics, Project Management Framework (PMF), Caliber, ALM, Remedy, Clientele, JIRA, LoadRunner, WinRunner, Requisite Pro, Test Manager, Visual Studio, BASYS, Front Page, Microsoft Word, Excel, Power Point, Project, Visio, Adobe Acrobat 4.0, CA Agile, Balsamiq, Rally and Internet Explorer

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager/ Scrum Master

Responsibilities:

• Facilitates team level ceremonies (e.g. sprint planning, team backlog grooming, team retrospectives, etc.)
• Provides leadership, direction, and coaching to maintain good agile practices.
• Facilitates cross - team coordination and collaboration.
• Remove impediments for the team and escalate as appropriate.
• Facilitates management of the scrum team’s dependencies between internal and external resources.
• Support the team to ensure that the strategy, methodology and execution to adheres to the program goals.
• Maintains metrics that provide visibility to stakeholders on team - level progress and quality.
• Provides real time feedback to the methodology team based on experiences with software delivery teams.
• Track and manage project execution in accordance with company's solution delivery and financial management practices
• Manage team financials via PPMOptics.

Confidential

Scrum Master / Lead Systems Analyst

• Facilitated SCRUM meeting, which are vital to the success of the team.
• Led PI Planning meetings, which define the team’s sprint roadmap for the upcoming iterations.
• Maintained data quality for reporting purposes in the CA Agile tool.
• Using CA Agile to track the life cycle of the business requirements being elaborated and groomed for development; as well as to track the team’s progress and story acceptance versus our assigned task hours
• Collaborate with multiple Product Owners across multiple Scrum Teams in order to obtain high level features and user stories, which would need to be detailed to an atomic level so our development team can build against the requirements that have been created.
• Elaborate and deliver documentation, which details the features and user stories assigned to the team at an atomic level.
• Help manage defects and business feedback items, which need to be resolved on a daily basis by the team.
• Coach the team on best Scrum Methodology Practices.
• Help the team as the ‘servant leader’ to remove any impediments that stand in the way of success on a daily basis.
• Interacting with project team in order to elaborate features, which would ultimately produce a number of user stories.
• Recommending improvements to align project team and business with Pega Best Practices.
• Collaborating with the product owner and business users on a daily basis to clarify business scope, identify business requirements, and elaborate user stories.
• Responsible for the communication and clarification of business requirements to our development team in order to help drive successful implementation.

Confidential

Scrum Master / Lead Business Architect

Responsibilities:

• Served as the Lead Pega Rules Process Commander Business Architect/Analyst
• Instrumental in the Agile Lifecycle including Inception, Elaboration, Construction, and Transition
• Gathered requirements for business processes for new and existing functionality being implemented
• Identified and Created Atomic Use Cases
• Created and maintained Reports for End User Report Generation
• Created and maintained flows for application
• Analyzed requirements throughout the software development lifecycle
• Created screens prototypes for elaboration sessions with developers and end users
• Served as a liaison between the internal and external business communities
• Translated business requirements into functional specifications for the external community
• Managed changes to functional specifications for the end users, and educate the trainers on newly implemented processes
• Documented existing and new processes in order to evaluate and define new development solutions and implementation processes
• Created Visio flows to show process and data flows

Confidential

Senior Business Analyst

Responsibilities:

• Served as the Lead Pega Rules Process Commander Business Architect/Analyst
• Instrumental in the Agile Lifecycle including Inception, Elaboration, Construction, and Transition
• Gathered requirements for business processes for new and existing functionality being implemented
• Identified and Creates Atomic Use Cases
• Created and maintained the product and sprint backlog in PMF application
• Served as a liaison between the internal and external business communities
• Served as a liaison between on-shore and off-shore resources
• Created and maintains Reports for End User Report Generation
• Ensured requirements and code adhered to the Center of Excellence (CoE) guidelines
• Created Visio flows to show process and data flows
• Analyzed requirements throughout the software development lifecycle
• Prototyped screens for elaboration sessions with developers and end users
• Translated business requirements into functional specifications for the external community
• Managed changes to functional specifications for the end users, and educates the trainers on newly implemented processes
• Documented existing and new processes in order to evaluate and define new development solutions and implementation processes

Confidential

Senior Business Architect / Scrum Master

Responsibilities:

• Served as the Lead Pega Rules Process Commander Business Architect/Analyst
• Instrumental in the Agile Lifecycle including Inception, Elaboration, Construction, and Transition
• Gathered requirements for business processes for new and existing functionality being implemented
• Identified and Creates Atomic Use Cases
• Created and maintained the product and sprint backlog in PMF application
• Served as a liaison between the internal and external business communities
• Served as a liaison between on-shore and off-shore resources
• Created and maintains Reports for End User Report Generation
• Ensured requirements and code adhered to the Center of Excellence (CoE) guidelines
• Created Visio flows to show process and data flows
• Analyzed requirements throughout the software development lifecycle
• Prototyped screens for elaboration sessions with developers and end users
• Translated business requirements into functional specifications for the external community
• Managed changes to functional specifications for the end users, and educates the trainers on newly implemented processes
• Documented existing and new processes in order to evaluate and define new development solutions and implementation processes

Confidential

Lead Business Architect

Responsibilities:

• Served as the Lead Pega Rules Process Commander Business Architect/Analyst
• Gathered requirements for business processes for new and existing functionality being implemented
• Identified and Created Atomic Use Cases
• Created and maintained Reports for End User Report Generation
• Ensured requirements and code adheres to the Center of Excellence (CoE) guidelines
• Created and maintains flows for application
• Analyzed of requirements throughout the software development lifecycle
• Prototyped screens for elaboration sessions with developers and end users
• Served as a liaison between the internal and external business communities
• Translated business requirements into functional specifications for the external community
• Managed changes to functional specifications for the end users, and educate the trainers on newly implemented processes
• Documented existing and new processes in order to evaluate and define new development solutions and implementation processes
• Created Visio flows to show process and data flows

Confidential

Senior Functional / Business Analyst

Responsibilities:

• Served as the Lead Pega Rules Process Commander Subject Matter Expert
• Instrumental in the Agile Lifecycle including Inception, Elaboration, Construction, and Transition
• Created and maintain the Application Profiler
• Gathered requirements for business processes for new and existing functionality being implemented
• Identified and created Atomic Use Cases
• Created and implemented procedures for the use of Quality Center
• Created test plans, test cases, test procedures and track defects
• Performed SQL querying and data manipulation for specific test
• Ensured requirements and code adheres to the Center of Excellence (CoE) guidelines
• Created and maintaining flows for application
• Prototyped screens for elaboration sessions with developers and end users
• Served as a liaison between the internal and external business communities as well as the development team
• Managed changes to functional specifications for the end users, and educate the end users on newly implemented processes
• Documented existing and new processes in order to evaluate and define new development solutions and implementation processes
• Supported several applications that integrate with Pega
• Created Visio flows to show process and data flows
• Served as Site and System Administrator of Quality Center 10.0 and Quick Test Professional 10.0 (QTP)
• Created and implement procedures for the use of Quality Center
• Implemented Quality Center across multiple project/teams within the Confidential / Confidential organization
• Handled all of the purchasing and upgrades for Quality Center, Quick Test Pro (QTP) and LoadRunner
• Tracked ongoing status of work in progress
• Created test plans, test cases, test procedures and track defects for several of the company’s development initiatives
• Worked with Development Team in the Quality Assurance component of the software development life cycle
• Performed SQL querying and data manipulation for specific test criteria
• Created traceability matrixes to map requirements, test cases and test scripts