SUMMARY:

• Enthusiastic and passionate leader with excellent communication and collaboration skills and a great ability to translate complex technical topics into easily understood concepts for all stakeholders and team members
• Demonstrated leadership, problem solving, negotiation, communication, and analytical skills
• Able to lead by engaging, inspiring, motivating and infusing enthusiasm
• Extensive relationship, business analysis, quality and risk management experience
• With strong conflict resolution, organizational and time management skill, able to empower and instil a desire to excel by fostering an ethical environment of accountability, excellence, inclusivity and collaboration
• Passionate in learning and working in various cultures; fluent in English, French and Romanian; conversant in Japanese
• Solid experience managing large scale projects with multiple stakeholder groups and dealing with ambiguous requirements and translating them into concrete project outcomes
• Great stakeholder management experience (including stakeholders at senior executive level)
• Proficiency with Microsoft Office suite especially Excel, SharePoint, MS Project, SAP, Salesforce
• Experienced with Waterfall and Agile PM methodologies including Kanban, Scrum and JIRA tools,
• Strong knowledge of ITIL library, and IT SDLC processes

PROFESSIONAL EXPERIENCE:

Senior Consulting Manager - Principal

Confidential

Responsibilities:

• Provide Technology Consulting and Project Management to various private, public and government organizations;

Operations Manager

Confidential

Responsibilities:

• Built and developed a high-performance Escalations Team to support the TELUS New Growth Market program by collaborating across business units, and with key stakeholders to execute on initiatives with high complexity and/or business impact;
• Acting as a liaison between the developers’ construction team and TELUS Engineering and Design departments, our Escalations Management team reduced the time of resolution off all escalations, improving the business relationships with our clients and increasing the number of accounts by 300% over one year period
• Currently, this escalation team brings great value to TELUS by solving high-profile and high-severity escalations, and contributes to driving innovation and continuous improvement on fibre delivery to commercial and residential customers across BC and Alberta

Sr. Project Manager/ Sr. Technology Consultant

Confidential

Responsibilities:

• Managed the delivery phase of the E-COMM 911 - Next Generation Radio Program (“NGRP”),
• This is a Multi-Stage Procurement Process for Emergency Communications System Replacement Project in BC by implementation the latest 700 MHz P25 technology;
• Expanded the coverage area and upgraded cybersecurity features of this emergency communication system, thus improving the public safety for a population of over 2.5 million British Columbians dispersed on a large geographical area;

Sr. Project Manager

Confidential

Responsibilities:

• Managed multiple Confidential upgrading projects ranging between $500K and $5 million ensuring completion within scope, schedule, budget, to meet the client’s changing needs.
• Managed and coordinated the activities of large project teams including owners, regional and local design consultants, contractors, suppliers, AHJs, security, IT vendors, operators, and other stakeholders;
• Negotiated on behalf of the tenant and held all parties accountable to their contracts, coordinating and negotiating change orders to improve the scopes of work, proactively foreseeing and documenting project risks and risk mitigation plans
• Managed multiple Critical Environments - CE- construction upgrades and modernization projects for BC Hydro Corporate Real Estate portfolio - HQ buildings in Vancouver and Burnaby;
• Worked closely with the First Nation Representatives in ensuring a fair bidding process for projects involving First Nation’s Lands;
• Managed capital and operating budgets and financials, ensuring detailed financial and schedule management and reporting;
• Ensured proactive communication with all stakeholders client; maintaining accurate project status and tracking reports to meet project goals and criteria and satisfy client expectations;
• Offered team support, empowering and leading them through challenging situations, fostering an ethical environment of accountability, excellence, inclusivity and collaboration

Strategy Manager

Confidential

Responsibilities:

• Managed multiple complex telecommunications construction Colocations and Mission Critical implementation projects in $5 - $50million range, going through all phases: initiation, planning, execution and delivery;
• Collaborated across business units, and with key stakeholders to execute on the initiative of improving in telecommunications delivery to TELUS customers;
• Managed escalation processes to dynamically address any capital investment variances;

Manager

Confidential

Responsibilities:

• Led the IT Confidential Management Department to build15 new Data Centers and upgrade 9 existing sites across Europe, Asia and North America, ensuring the functionality of efficient cybersecurity systems in mission-critical environments;
• Initiated a $11million upgrade project of the 910 Mainland Office, in Vancouver, by transforming over 200,000 SF of warehouse space into business offices;
• Planned and coordinated with consultants to move and o consolidate four offices into this one located at 910 Mainland; ensured all logistics for a successful data center and office relocation of over 2000 employees;