SUMMARY:

• A portfolio of work showcasing fifteen years of experience in Business and Technical Arenas. Experience in Business and Systems Analysis, Design, Development, Maintenance, Testing and Documentation of Web and Client-Server Applications.
• Twelve years experience with State and Federal Government Projects in Commerce, Financial, Health, and Social Services and Three years in Private sectors.
• Extensive experience in Business writing skills in writing Business Requirements Document BRD , Requirements Traceability Matrix RTM , Use Case Documents UCD , Functional and Non-Functional Specifications and Change Request Documentsacross the deliverables of a project.
• Experience in conducting User Acceptance Testing.
• Strong working knowledge of common SDLC models - Agile Waterfall Methodologies.
• Coordinating with Project Managers in managing organizational plans to support the scope and objectives of the projects.
• Experience in recommending mission-critical solutions that deliver value to stakeholders.
• Experience in converting Needs to Requirements Business and System .
• Key skills include conducting Gap Analysis, Business Process Re-engineering, Designing Work flows and opportunity identification, requirements gathering, identifying potential problems, time management, training user staff, problem solving and attention to detail.
• Technical writer and subject matter expert in the documentation of complex technical processes.
• Extensive experience in conducting Joint Requirement Planning JRP sessions and participating in Joint Application Development JAD sessions with business groups, senior management and IT groups.
• Experience in creation of Use Cases, Business Processes, Activity Diagrams, Sequence Diagrams and Process Flow Diagramsusing UML Tools like MS Visio.
• Experience in software quality process, change management and release management.
• Experience working as a technical liaison between IT and Business Group.
• Analytical, methodical and resourceful approach to problem solving, identifying root causes and corrective actions to meet short and long-term business, financial and system requirements.
• CMMI Level 3 knowledgeable and trained.

SKILLS:

Modeling Tools : IBM Rational Requisite Pro, DOORS, MS Visio, UML

SDLC Methodologies : Agile and Waterfall Technologies

Change Mgmt. Tool : IBM Rational ClearQuest

Info. Mgmt. Testing Tools : HP Quality Center

Web Development : Java, JavaScript

RDBMS : Oracle, Sybase, MS SQL Server, Informix, MS-Access

Languages : UML 2.0, C, SQL, PL/SQL

MS Windows Development : PowerBuilder Ver. 3.0 - 10.0

Operating Systems : Windows 95, 98, NT, 2000, UNIX, MS-DOS 6.2

Windows Add'l Software : Microsoft SharePoint 2010, Merant Tracker, PVCS VersionManager 5.2,

PowerPoint, MS Project, MS Office, DBArtisan, Cast Application

Mining Software v4.0,Appminer 4.2

EXPERIENCE:

Confidential

Sr. Business / Requirements Analyst

• Creating and Maintaining VIRSS Requirements Document and VIRSS RTM Document.
• Participated in UAT Testing.

Confidential

• Creating and Maintaining Solutions Specifications Document, Release Notes, Knowledge Articles and FAQ's.
• Responsible for creating the User Guides for ALPHA and TAU Projects using RoboHelp. Responsible for coordinating with Legal, Policy and Communications departments in obtaining the sign-off.
• Team Member for UAT testing of ALPHA and TAU projects.

Confidential

• Responsible for creating and obtaining Business Stakeholders sign-off on four Business Process Flows.
• Responsible for maintaining the NOC Networks Operations Center User Manual.
• Created the User Guide for the SBA OHRS Office of Human Resources Application.
• Creating Scope Document for the Alternate Processing Site Project for SBA. Identifying the associated risks, and performing risk mitigation analysis.
• Creating Requirements Document for the ITAM Information Technology Asset Management project.
• Participated in the designing and engineering, optimization and standardization of new hardware for the SBA infrastructures including hardware and software recommendation, installation, and management

Confidential

• Responsible for creating PFD's Process Flow Diagrams using MS Visio.
• Responsible for reviewing the Requirements Documents written by Junior BA's.
• Working as a liaison between the Sr. Management Group and IT Group.
• Responsible for Requirements meetings, gathering requirements and obtaining sign-off from the Stakeholders.
• Other responsibilities include working closely with the project manager in managing the releases, assigning work to the development team and providing updates to Sr. Management with the progress of the projects.

Confidential

• Solely responsible for the Requirements Document, Requirements Traceability Matrix Document and the Change Control Documents according to the CMMI level of standards.
• Working as a liaison between the Sr. Management Group and IT Group.
• Solely responsible for the Change Control Board meetings, obtaining sign-off from the Stakeholders Group.
• Responsible for creating use cases, defining and gathering requirements via JAD sessions, feedback sessions and stakeholders meetings.Used Rational RequisitePro for maintaining requirements.
• Prepared Operation Guides, Quick Start Guides, User Manuals for various modules of the System.
• Responsible for integration of Order and Inventory Management Information from disparate sources into a centralized information repository
• Team member in theSHIN SAMHSA Health Information Network Content Management Application System that features a new modular and streamlined design, improved order management, inventory management, and reporting capabilities with back-end Integration with NCADI, NMHIC and ICE websites.This system was designed to conform to all federally mandated security regulations and standards.
• Worked closely with the Project Manager for maintenance releases, risk analysis, defining the scope of projects, assigning work to the development team.
• Member in helping the organization achieve the CMMI level 3 Certification.

Confidential

• Creating Functional Design Documents and Detailed Program Technical Design Documents.
• Creating user interface screens, reports and test scenarios for the two Applications.
• Creating the Change Request Forms using telelogic's DOORS and VSS.

Confidential

• Coordinating with the outsourced web development team by providing them with the Functional and Technical specifications and by providing clear, concise written documents.

Confidential

• Gathered the Requirements for the Next Gen Gate Application.
• Worked on the Order Entry Application to include the CVR Fees, Tire fees and Battery Fees for 13 states according to the states policies and procedures.
• Assisted in creating new Reports and documents for the modules and participated in the testing process.

Confidential

• Responsibilities included attending meetings with the Business Users to gather the module requirements, creating conceptual diagrams, use cases and flow charts.
• Created the functional and system requirements, technical documents and participated in testing process.