SUMMARY:

• Over 8.5 years of IT experience
• Proficient in Capital Markets (Equities, Fixed Income, Mutual Funds, Fund of Funds), Mortgage Banking (Loan Origination, Default & Servicing), Corporate Banking and Retail Banking concepts
• Comprehensive understanding of Software Development Life Cycle - Agile & Waterfall Models
• Experience as a Business Analyst - Business case creation, Requirements gathering (BRD), Project Charter, Use Case, Impact Matrix, Trace Matrix, Functional specification document, Confluence creation, User Guide/User Manual creation, Reporting etc.
• Experience as a Certified Scum Master (CSM & PSM) - Facilitated in creating multiple self-organised scrum teams based on agile & scrum principles. I have organized and facilitated Scrum of Scrum meetings, defining definition of done and scrum ceremonies like Backlog Refinement, Sprint Planning, Daily Huddles, Sprint Review and Sprint Retrospective meetings
• Experience as a Data Analyst - Database querying, data profiling, data trend analysis, pattern analysis, data quality issue identification, logical Data Modelling, data compression analysis etc.
• Experience in performing Gap Analysis, Risk Analysis and Feasibility Analysis by understanding the existing system, functionality and technology and subsequently identifying and documenting the enhancements to meet the end-state requirements
• Stakeholder Management - Engaging appropriate stakeholders throughout the project & creating alignment between stakeholders from multiple levels of the organization
• Experience as a Test Analyst - Preparation of Test Plan, Test Strategy, Test Cases and Defect Life Cycle management. Experience in various testing methods such as Unit Testing, Integration testing, Regression Testing and UAT. Also worked on Disaster Recovery and Business Continuity testing
• Experience in Project Management activities like estimation, pricing, planning, resourcing & delivery
• Extensive experience in working on Request for Proposals, Proof Of Concepts & Vendor Evaluation
• Problem-Solving Skills: I facilitate a shared understanding of the problem, the possible solutions, and determine the scope of the project. I have also been involved in facilitating teams to solve challenges, especially when they involve negotiation between multiple business and technical stakeholders.
• Analysing and Validating Requirements: I am skilled at organizing, specifying and modelling the requirements to ensure they are complete and unambiguous. I also ensure that the requirements map to the business needs, are approved by all relevant stakeholders, and meet essential quality standards.
• Facilitation and Elicitation Skills: I am skilled at discovering the underlying business need to be addressed and information related to the product and project requirements, often through techniques such as “Joint Requirement Planning”, “JAD”, “requirements workshops” and Brainstorming sessions.
• Analysis Skills: I have used a variety of techniques to conduct analysis and deconstruct the problem or solution. Examples include use cases and business process models.
• Communication Skills: I possess excellent communication skills that help me facilitate working meetings, ask relevant questions and absorb what’s being said. I am a strong communicator in a virtual setting as well via conference calls or web meetings. I am also highly skilful in working with the business, development and testing teams to clearly communicate the requirements using Joint Application Development and requirements workshops
• Documentation and Specification Skills: I possess the ability to create clear and concise documentation with focus on the latter aspect keeping in mind the shift towards an increasingly lean or agile world. I am proficient in creating Technical and Business Documents like Project Charter, Use Case, business requirement, Impact Matrix, Trace Matrix, High Level Design and Functional Specification documents.
• Critical Thinking Skills: I have been responsible for evaluating multiple options before helping a team settle on a solution. While discovering the problem to be solved, I have not only listened to the stakeholder needs but also critically consider those needs and ask probing questions until the real need/problem is surfaced and understood.
• Visual Modelling: I possess the ability to capture information visually and develop specific visual models such as work-flow diagrams or wireframe prototypes. I am also very efficient in identifying Functional, Non-Functional and Business Rules and subsequently model them.

TECHNICAL SKILLS:

Technology and Tools: Informatica, Captiva InputAccel, FileNet IS Toad / PL SQL Developer - Oracle, SQL Assistant Teradata Quick Test Professional, Quality Centre, ALM Transaction Life Cycle Management, XML Spy SharePoint, MS Project, MS Visio & MS Office JIRA, Rally

PROFESSIONAL EXPERIENCE:

Confidential

Business Analyst

Responsibilities:

• Functional and Non-functional Requirement elicitation from stakeholders
• Led a team of collocated and distributed BA’s. Prioritize work and efficiently allocated work based on skill, domain knowledge, available capacity and associates aspirations. Coordinate effectively to ensure all project deliverables are on schedule and of the highest quality
• Base lining the systems existing behaviour where applicable
• Impact analysis of the new requirement on the existing functionality
• Act as a Liaison between the business users, stakeholders, developers and QA teams
• Collaborate with subject matter experts, architects and business to discuss and assist in identifying an ideal solution; considering limitations in existing systems, time, cost and technological feasibility
• Artefacts creation - Business Case, Project Charter, Use Cases, Business Requirements Document, Functional Specification Document, Wire frame diagrams, Impact Matrix & Trace Matrix
• Review and contribute to high level design document creation and ensure traceability to the requirements
• Review and Signoff of the changes in DEV environment prior to code push to test environment
• Review and Signoff of the Test Strategy and Test Cases created by the QA team and ensure traceability to the requirements
• Review of all defects raised by QA team and reroute only true defects to the appropriate development team for a fix
• Involved in go / no-go decision based on the test results
• Demo to the customer, stakeholders and end users
• Business Validation Test (BVT) on the release day in production environment to confirm all changes are available to the end user
• Creation of user manuals and guides for the business and or operational teams
• Documenting the Knowledge into a centralised repository
• Delivered comprehensive sessions of diverse levels to management/ technical staff members and business users; instructed on functionality of applications and troubleshooting procedures
• Designed and implemented a client Document Management System in MS SharePoint for effective storage, maintenance and retrieval of project artefacts and documentation
• Identify and report any functional gaps in existing applications and suggest business process improvements for the same
• Empower the scrum teams to follow agile principles and work within the scrum framework
• Facilitate all scrum ceremonies: Backlog grooming, Sprint Planning, Daily Huddles, Scrum of Scrum meeting, Sprint Review and Sprint Retrospectives
• Work with product managers to define requirements and maintain the backlog
• Facilitate tracking of user stories to completion via VMB/JIRA/Rally
• Facilitate in creating a self-organised and cross functional scrum team
• Facilitate Scrum of Scrum sessions across dependent teams
• Interface with the Program Manager to identify and address program impediments
• Influence & coach the teams use of Agileand Scrum
• Regular interactions with senior management establishing visibility into the scrum teams
• Maintained relevant metrics that help the team see how they are doing
• Maintained a close working relationship with the Program Manager and Product Owner
• Encourage, support, and guide continuous improvement of the team, its products and processes
• Resolve conflict through arbitration, negotiation, reasoned discussion, or escalation
• Identify problems, impediments, dependencies, and other dysfunctions, and facilitate resolution
• Creating key data analysis artefacts like Source to Target mapping, output from data profiling, pattern analysis, data quality issues etc.
• Involved in data modelling support - Logical model, Physical model, compression analysis etc.
• Collaborate with information architects & subject matter experts to discuss and assist in identifying an ideal solution for the business when dealing with data movement form legacy/decommissioned systems (e.g. Clipper DB, Mainframe systems, Tape etc.) to the data warehouse
• Instrumental in identifying and implementing the Informatica white boarding approach to import XML data into a hierarchical structure
• Identifying and modelling the integration layer data type and lengths for the attributes as per Integrated Customer Data Warehouse class word definition
• Extensive use SQL for extracting data from the Oracle and Teradata database to perform analysis
• Analysed data at attribute level during data integration and data migration. Also identified issues during data migration and worked with Dev team towards defect resolution
• Worked with multiple system of records SME’s to understand the systems entity relationship so as to enable extraction of only the data required by JPMC Legal team from the data warehouse
• Created the Technical requirements document that was shared with all systems of record highlighting in detail the data extract requirements (File Formats, standards, feed options, non-functional requirements etc.)
• Integral part of the analysis and design team to identify pros and cons with multiple approaches that can be used to export data from source and import into target data warehouse
• Project release planning, milestone tracking, and resource management
• Stakeholder Management, Risk Management & Change Management
• Project and program level reporting
• Provide Preliminary Cost Estimated (PCE), Ball Park Estimates (BPE) and final estimates for new pieces of work
• Managing of collocated and distributed teams

Confidential

Responsibilities:

• Timely implementation of critical enhancements
• Improve CommBiz end user experience
• Enhance CommBiz performance & functionality

Confidential

Responsibilities:

• Build a foundation to establish metrics and reporting to enhance appraisal data quality and consistency
• Allow accessibility to valuation data for more robust analysis of market and subject value trends
• Provides a mechanism to trend property data characteristics to ensure future valuations are accurate
• Assist in repurchase situations involving collateral issues
• Proactively address potential regulatory inquiries

Confidential

Responsibilities:

• The Litigation Support System is a custom data warehouse built primarily to cater to the JPMC legal team’s requirement. The project involved prioritizing 40 applications (both active and inactive) from over 100 different Origination, Servicing and Default system of records available at Chase.
• Loan specific data from each of the 40 applications identified (Including systems with legacy technologies like clipper DB, mainframe systems, tapes, legacy versions of Oracle, SQL and Sybase DB etc.) was extracted from the source and then housed in the LSS data ware house using tools like Informatica, Oracle data pump, DB link, PL/SQL procedures etc.
• Once the data acquisition is completed, the data for identified loans were extracted and exported to a third party group (Navigant) who was responsible to massage the data into the required format prior to providing it to JPMC legal. The data provided to the JPMC Legal team will be used to protect the company against billions of dollars in litigations.

Confidential

Responsibilities:

• Mortgage Banking Imaging Group supports large Enterprise initiatives and projects for Chase Mortgage Banking. These projects involve various lines of businesses/channels like Correspondent, Retail Origination, Servicing & Default and Auto Finance.

Confidential

Responsibilities:

• Algorithmic Trading is where a trader provides size, side and other characteristics of the order and a computer program performs the decision-making around what price, order-type, venue, wait-time, size etc. to use when executing it. JPMC’s algo engine is built on Apama. This product is mainly used by traders in ECS desk and in SS trading. An algorithm needs Historical Data, Static Data, User defined parameters and Real-time Data for decision making which are supplied by other components.

Confidential

Responsibilities:

• JPMC WSS is progressing on a strategic initiative, intending to onboard its existing manual & legacy system reconciliations onto Smart Stream’s TLM Platform (Transaction Life Cycle Management). As part of this project, JPMC WSS has identified two reconciliation processes i.e. ADR Custody & FX Nostro Reconciliations to be piloted on the strategic TLM platform.