Clinical Coordinator Resume

SUMMARY:

20+ years experience highly d and credentialed lifetime commitment and passion for helping others eager to make the biggest impact serving individuals and families with special needs
Extensive experience in provision of clinical and support services to persons with intellectual/developmental disabilities (I/DD), autism spectrum disorders, severe/persistent mental health and aging issues, including families and children with special needs.
Knowledge of assessment and development of support strategies and behavior support plans for persons with I/DD. Implementation of support plans (IEP, IHP, ELP) with a strong focus on community linkage and individual choice.
Provided on site consultation, intervention, follow - up, and psycho- regarding mental health issues, behavior interventions, and medications for individuals, caregivers, and in-home supports for families.
Led agency-wide staff development and programs for a variety of topics including: Autism Spectrum Disorders, Introduction to Mental Health Disorders, Crisis/Behavior Management, and Incident Reporting.
Linkage to collateral services, collaboration/networking with other community service providers and medical professionals, ensuring continuity of care and ongoing follow-up and case management. Implementation of transition plans and out Confidential t treatments with a variety of settings, including hospitals and mental health centers.
Responsible for performing individual counseling and facilitation of group counseling in a variety of settings. Use of different modalities including cognitive behavioral therapy and documentation of therapeutic process.
Provided agency-wide leadership for overall operations and programs for people with intellectual/developmental disabilities, autism spectrum disorders, mental health, and aging issues.
Monitored compliance with and development of company policies and procedures. Monitored conformity with regulatory bodies including NJ Office of Licensing and Inspections, DDD, DVR, DHS, CARF, JCAHO, and Medicaid/Medicare.
Led quality management systems and strategic planning for two 300+ employee, non-profit organizations. Promoted and directed their mission, vision, goals and associated projects. Managed data and outcomes for company objectives, stakeholder feedback, and work processes. Identified opportunities for improvement, established action plans, and created customer-focused initiatives.
Managed the project to implement an online electronic documentation (EHR) and service database, Therap Services, specific to the special needs population. Provided daily IT and support, with ongoing hands-on for 100s of employees at 30 locations.
Upgraded agency-wide processes to assess customer satisfaction for stakeholders. Engaged processes to insure regular stakeholder surveys and compiled results to be reported to each department and Board committees.

TECHNICAL SKILLS:

Skills: 7/XP and Office (Word, Publisher, Power Point, Access), Web-based social services (EHR) software - Therap Services and Evolv clinical/administrative documentation systems.

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