PROFESSIONAL SUMMARY:

• IT Professional with more than 20+ years of experience in implementing Agile & Waterfall methodologies, Program and Project Management, Customer Relations Management, Operations Management, Budgeting, Financial and Resource Management, Sales/Pre - sales, New business/revenue realization, Strategic Consulting covering Financial and HealthCare industry.
• Result driven, motivated and decisive thought leader with great communication and leadership skills with 20+ years of Global Delivery Management experience.
• Mentoring, organizing, and growing the team and its leaders to maintain a positive working environment and effectively meet team and organizational goals.
• 5+ years of experience in implementing Agile in both technical and change leader capacity. Considerable experience in developing and executing leading practices within Agile.
• Implemented several business and technical solutions, provided core business solutions harmonized business outcome results.
• Expanding existing client relationships through continuous improvements & value added services collaborating withAccount management teams to qualify Business expansion opportunities.
• Experience in working across verticals for preparing / supporting RFPs along with pre sales teams, presenting the solutions to clients, understand the business needs, develop proof on concepts, creating pipeline projects.
• Worked across 4 domains from Insurance, Healthcare, Banking and Financial Services & Logistics.
• Have worked up the ladder in the last 20+ years of my career starting from Business Analyst, Developer, Project Lead, Project Manager, Program Manager and Presales Leader. Also contributed for various strategic initiatives and streamlining PMO operations for the account.

TECHNICAL SKILLS:

Programming Language: VB6, ASP, VB Dot Net, ASP Dot Net, COM, DOM, VB Scripts, J2EE, JSP, JSON, YAML, Python, PL-SQL, MF-COBOL, JCL

Mobility: Native, Web & Cross platform Apps

API: API Management solutions, Gateway

Cloud: AWS, Cloud based Apps

Analytics: Advanced analytics on Premise

Big Data: Sqoop, Hive

RPA: Blue Prism

Database: Oracle, Sybase, DB2, SQL Server, MS-Access, My-SQL

Project Management: MS Project, Clarity, Project Server, Rally, JIRA, Confluence, Share Point, Servicenow

Testing Tools: Selenium, SoapUI, VBA, QC 11.5

PROFESSIONAL EXPERIENCE:

Confidential, Phoenix - Arizona

Technical Project Manager / Scrum Master

Responsibilities:

• As a ScrumMaster I have coached and ensure that the teams thrive towards the goal of Self-Organizing Team. Also ensured that the gets sufficient, exposure, hands-on and continous improvement / consistancy in team's velocity.
• Agile Project Management - Agile Ceremonies - conduct Daily Standups, work with product owner to maintain the Backlog and conduct backlog grooming sessions. Perform / facilitate Sprint Planning sessions and task updates for the prioritized stories. Conduct the Show & Tell session at the end of each sprint. Retrospective sessions are conducted to review the learnings, identify the best practices which can be implemented in the upcoming sprints.
• Manage multiple stake holders expectations, co-ordinating respective tech teams, attending scrum of scrum to manage other impacted tech teams activities for Satellite-Puppet migration project.
• The ServiceNow Incident Management is used to rationalize the process of restoring the service after unplanned system outages / malfunctions.

Confidential, Phoenix - Arizona

Technical Project Manager / Scrum Master

Responsibilities:

• Agile Project Management - Agile Ceremonies - conduct Daily Standups, work with product owner to maintain the Backlog and conduct backlog grooming sessions. Conduct envisioning sessions with Architect team. Perform / facilitate Sprint Planning sessions and task updates for the prioritized stories. Conduct the Show & Tell session at the end of each sprint. Retrospective sessions are conducted to review the learnings, identify the best practices which can be implemented in the upcoming sprints. Also facilitated the Big Room sessions.
• Automated SIT / UAT test cases which improved the project turnover time by 5%.
• Improved the process around deployment of SSL and Messaging s on Internal and External customers environments and achived an efficiency rate of 10% on co-ordination and deployment time.
• Third Party Vendor Managment.
• Co-ordinate with product owner & stake holders for gathering the business reuirements and work closely with customer support team for an amicable tech solution.
• Manage Multiple Projects, Stake Holder Expectations, Governance Board activities. Participate in Technical Analysis / Design Discussions, Risk/Issue Management & Contingency Plan, Test Management
• Organize and coordinate complex releases that comprise of cross-functional teams and a multitude of interrelated and independent application and/or infrastructure changes
• Manage Portfolio level funding, Reporting Status to stake holders, facilitate business discussions over project funds, Vendor Management.
• Co-ordinate with testing teams for data setup, manage e2e test cycle, participate in UAT execution & Post production validation.

Confidential, Phoenix - Arizona

Technical Project Manager / Scrum Master / Program Manager / Sr. Business Analyst; Project

Responsibilities:

• Agile Project Management / Conduct Agile Ceremonies like Daily Standups, Backlog grooming, Sprint Planning, Show & Tell, Retrospective.
• Guided the teams for a Successful transtion from Waterfall methodology to Agile Methodology.
• Successfully implemented the Testing Automation Tools which improved the testing turnaround time by 12 to 15%. This also saved around 4% overall cost of the project.
• E2E Project Managment, Manage Multiple Projects, Stake Holder Expectations, Governance Board activities.
• Production Support, Technical Solution, Code and Database design documentation & review, preparing test cases / participate in testing.
• Manage e2e test cycle management. Engage impacted teams for testing. Publish test report and defect management. Prepare UAT test cases, test execution and post production validation along with business team. Participated in Pen testing.
• Organize and coordinate complex releases that comprise of cross-functional teams and a multitude of interrelated and independent application and/or infrastructure changes
• Work with delivery and development groups to coordinate release schedules and be responsible for executing the releases based on the plan.
• Manage Portfolio level funding, reporting Status to Business VPs, facilitate business discussions over project funds, Third Party Vendor Management.
• Customer escalation point and the “TO GO” person on the floor

Confidential, Des Moines - Iowa

Delivery Project Manager

Responsibilities:

• Production Support, Review Code / Test conditions, Execute Test Conditions, Upload results into QTP, Raise issues in JIRA / PVCS tool, track them to the closure. Responsible for code release activities.
• Manage Multiple Projects, Stake Holder Expectations, Governance Board activities. Participate in Technical Analysis / Design Discussions, Risk/Issue Management & Contingency Plan, Test Management, Post Implementation Support.
• Organize and coordinate complex releases that comprise of cross-functional teams and a multitude of interrelated and independent application and/or infrastructure changes
• Customer escalation point, onsite - offshore co-ordination, Monitor SLA’s.
• Code and Maintain APIs and ASP.Net Pages. Deploy them into Test and PROD Region
• Maintain Oracle Stored Procedures and DB2 Store Procs.

Confidential

Delivery Project Manager

Responsibilities:

• PL-SQL Code Review / Unit Testing, Crystal Reports, Cognos, Production Support. ETL coding and review test strategy. Raise issues in PVCS and track them to the closure.
• Code and Maintain UI for the application through ASP.Net and deploy them in test / prod region
• Manage Multiple Projects, Stake Holder Expectations, Governance Board activities. Participate in Technical Analysis / Design Discussions, Risk/Issue Management & Contingency Plan, Test Management, Post Implementation Support.
• Organize and coordinate complex releases that comprise of cross-functional teams and a multitude of interrelated and independent application and/or infrastructure changes
• Ensure resource (people and technology) requirements in support of a release are met
• Ensure existing change management process requirements are met
• Collaborated with Senior IT leadership to evolve and maintain an effective Release infrastructure, validate disaster recovery capabilities, and ensure compliance with release-to-production SLA*s.
• Proactively recommended process, methodology, and tool improvements based on industry best practices.

Confidential, New Jersey

IT Project Lead / Onsite Co-ordinator

Responsibilities:

• Production Support, New Module Design and develop, Unit Testing, Participate in SIT & UAT, Configuration / Release the Code, Upload Test results and raise issues in PVCS. Track them to the closure.
• Manage Multiple Projects, Stake Holder Expectations, Governance Board activities. Participate in Technical Analysis / Design Discussions, Risk/Issue Management & Contingency Plan, Test Cycle Management, Post Implementation Support.
• Track issues that may impact deliverable quality and/or service delivery. Provide proposed solutions, recommendations and/or best practices.
• Production Support, Co-ordinate onshore/offshore teams, configuration management.
• Used UML, MS Visio, MS project etc in the various stages of the project

Confidential

IT Project Lead

Responsibilities:

• Project Management, Production Support, New Module Design and develop, Unit Testing, Participate in SIT & UAT, Configuration / Release the Code, Upload Test results and raise issues in PVCS. Track them to the closure.
• Configuration & Release management
• Obtain and assign appropriate resources to projects, Team status updates, Allocation of tasks to resources, Project Status Reports for Management ensuring the project is on track.
• Used UML, MS Visio, MS project etc in the various stages of the project
• Received appreciation from Client Services Directors for creating highly productive team in a very short span of time.

Confidential

Sr. Software Engineer / Business Analyst

Responsibilities:

• JCL - Coding & Testing, CICS & Cobol Coding/ unit testing
• Coding Review, Participate in Technical Analysis / Design Discussions.
• Co-ordinating SIT/UAT Test Cycles.

Confidential

Software Engineer / Business Analyst

Responsibilities:

• Coding, Participate in Technical Analysis / Design Discussions.
• Release Management
• Participating SIT/UAT Test Cycles.
• Status Reports, Post Implementation Support and QA Activities

Confidential

Software Engineer / Business Analyst

Responsibilities:

• Coding, Participate in Technical Analysis / Design Discussions.
• Prepare Requirement Dcoumentation, design documentation, SIT & UAT test conditions
• Review test scenario with tech teams and with business teams
• Publish the reports for necessary sign offs
• Publish MOMs and Status reports

Confidential

System Executive

Responsibilities:

• System Requirement, Architecture design and Coding
• Publish requirement documentaion and align with respective stake holders
• Prepare Test conditions and coordinatate SIT and UAT with the necessary tech and business teams
• Participate in Code Review & Quality assurance activities.

Confidential

Programmer

Responsibilities:

• System Requirement, Architecture design and Coding
• Work with necessary municipal city corportion stake holders to gather requirement
• Deploy the application and provide user
• Publish project status including financials

Confidential

EDP Incharge

Responsibilities:

• Leading a team of 10+ tech team
• System Requirement, Architecture design and Coding
• Work closely with business stake holders for completion of UAT and procure necessary signoff.
• Evaluate new software requirements and recommend to the managing committee for their necessary procurement.
• Third Party Vendor Management