Principal Technical Program Manager / Scrum Master Resume
Seattle, WashingtoN
SUMMARY:
- A Product Manager at heart, a Strategist by mind, and a Program Manager by profession. Actively look for, create, frame, and go after business opportunities. Upon analyzing opportunities, define the vision, strategy, roadmap and execution plan of large - scale, multimillion-dollar programs, partnering with a diverse set of internal and external stakeholders in a fast-paced, deadline-driven environment AND executing the same.
- Built & Shipped World Class Products FROM SCRATCH (e.g. - IBM Confidential Tool that supports the hiring of 25 of the Fortune 50 companies and is used by millions of recruiters in more than 150 countries)
- Adept at leading cross functional teams, aligning them to a focused vision, and driving the teams to achieve program goals
TECHNICAL SKILLS:
Business Intelligence: Power BI and Excel (Query, Pivot, View & Map).
Technologies: C# & .Net Technologies, SQL Server, Azure Cosmos DB, ASP.net, Web Services (SOAP, REST) and Java Script
Tools: Azure, Rally, Visual Studio and MS Project
SDLC Methodologies / Agile: Waterfall, Git & Agile: Scrum, Kanban, Extreme Programming (XP), FDD, Scrumban, Scaled Agile Frame Work, Unit & Acceptance test driven development, Test driven development, Continuous Integration & Delivery
Machine Learning (1 year experience): Anaconda Python, Jupyter, scikit-learn, Regression, Classification, Clustering, Decision Trees, na ve Bayes, Support Vector Machines and Neural Networks
PROFESSIONAL EXPERIENCE:
Confidential - Seattle, Washington
Principal Technical Program Manager / Scrum Master
Responsibilities:
- Lead and drove the program which enabled our Product achieving SOC 2 attestation. Achieving SO2 increased our Client base by 6% and Customer Engagement by 22%.
- Using Data Analytics, Customer Feedback and getting feedback on the Competition / Industry - lead the complete revamping of the Product from Version 2 to 3. Version 3 will be released in June-2019. Public preview to a few select Customers was released on April-2019. More details on the Product Version 3 release can be found here.
Entrepreneur - Finished building an Apartment Complex in Bengaluru, India
- The entrepreneur quality in me pushed me to construct an Apartment Complex back in India beginning late 2015. The work was not going as well as planned. I had to travel back to India, resolve all issues and get the project completed. Hence the six-month sabbatical.
Confidential - Seattle, Washington
Principal-Senior Technical Program Manager / Scrum Master
Responsibilities:
- Responsible for implementing projects in place that reduced the launching of Xbox Live Campaigns by 40%.
- Responsible for implementing a Business Intelligence System that captured and analyzed key Metrics (part of the analysis was through Machine Learning). Using this data, we were able to considerably improve the retention of Xbox Live Users. This resulted in Millions of Dollars of Revenue to the Company.
Confidential - Seattle
Sr. Technical Program Manager
Responsibilities:
- Bing project - Implemented projects and process’s in place that improved the relevance of Bing Local search results by 15% across different markets (country/language) in less than a year. This was achieved through data analysis, human annotation and analytics.
- Bing project - Single-handedly designed and developed several tools that slashed response time of business process tasks by ~75% and reduced team size by 5.
- FiPs project - Implemented a Business Intelligence System (Power BI, Big Data (Cosmos & Scope), C#, Azure & SQL) which monitors various Engineering KPI’s for various Finance Projects at Microsoft. Defind and implemented processes within the Team that improved Employee’s productivity and delivery by 27%
Confidential
Sr. Consultant / Sr. Program Manager / Sr. Project Manager / Scrum Master
Responsibilities:
- Turned this project from a money-losing project into a very profitable one.
- Trained everyone on the Team to achieve their MCAD which they all got.
- In addition to the above project, was involved in the following Organization Level activities
- Implemented Agile, Scrum and other processes across the Organization (Translating the Vision of the Company into Reality). The outcome was enhanced performance.
- Worked on, and won several proposals, which resulted in millions of dollars of revenue to the Organization.
Confidential - Redmond, Washington
Program Manager & Scrum Master
Responsibilities:
- Introduced several features for the MSN 8,9 and 10 Releases. Doing so we were able to improve the Retention Rate by 12%.
Confidential
Developer, Technical Lead and Program Manager
Responsibilities:
- Quickly promoted from a Developer to a Technical Lead and then to Program Manager due to my team leadership, organizational abilities and strong work ethic.