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Project Manager / Consultant Resume

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Atlanta, GeorgiA

SUMMARY:

  • A self - motivated IT professional with extensive experience managing large complex projects for Fortune 500 corporations Diverse background in staffing, healthcare, telecommunications, pharmaceutical, retail and manufacturing environments
  • Partnered with top level executives and peer management to evaluate and initiate multi-dimensional business, infrastructure and software solutions. Maintained direct accountability for building and leading large and small project teams focused on delivery of desired results. Developed substantial experience in successfully utilizing a remote team of developers and analysts offshore.

TECHNICAL SKILLS:

Programming languages: PeopleCode, SQR, Visual Basic, Crystal Reports, SQL, COBOL

PeopleSoft Applications: PeopleSoft 3.22/4.0/5.0/6.0/7.5/8.0/8.3/8.8/8.9/9.0-9.2: Core HR, Benefits Administration, Payroll, PS

Time & Labor, Erecruit, Recruit Workforce, TAM, Administration, Position Management, eProfile, ePay, eCompensation, ePerformance, eBenefits, Template Based Hire, FSA, PS Security, LDAP, Resume Processing, Payroll Interface, Succession Planning, Manage Competencies, ELM, Enterprise Portal, Variable Compensation, Salary Planning, Plan Careers, PS Query

PeopleTools: PeopleTools 3.22, 4.0, 5.01, 6.0, 7.01, 7.5, 8.46 Application Packages, Component Interface, Application Designer, Data Mover, Application Engine, Integration Broker

Other Applications: PeopleNet, Kronos, Ceridian, Business Objects, SAP R/3 OM & PA,SAP Master Data, SAP Payroll, SAP FI, HP Service Center, MVS, ASAP Methodology/Solution Manager, eStaff365, SmartERP

RDBMS: Oracle, DB2, MS SQL Server, MS Access

Operating environments: Unix, MS Windows, and MS DOS.

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager / Consultant

Responsibilities:

  • Managed scope and SOW phase of a PeopleNet implementation project. Worked with the client to show the capabilities of PeopleNet and the Bullhorn/PeopleNet vendor to understand client needs. Guided scope, timeline, and resource plan for SOW. Created project plan and helped client coordinate PeopleSoft and eStaff in-house teams with the Bullhorn and Money Network vendor teams to eliminate Paper Checks unless required by state law. Took over a failing project - Email Timecard Imaging project. Gathered the technical team and organized issues and resolutions along with new implementation plan.

Confidential

Project Manager / Consultant

Responsibilities:

  • Project Manager for an Erecruit to PeopleSoft 9.0 HR and Financial integration project. Erecruit will perform onboarding (eStaff), match (assignment), calculate gross pay, invoicing, revenue recognition and client reporting. Erecruit will integrate with PeopleSoft at the associate/consultant level to share the data necessary for PeopleSoft to pay and tax the associates, synchronize vendor and customer setup and pass data to PeopleSoft for GL, AR, and AP for financial reporting. Managed full SDLC for client as well as multiple vendors for a blended team of 40 resources and a budget of $1.25M. Very dynamic environment with overlapping projects sharing resources. Organized stakeholders and project team, held kick off meetings, Fit/Gap sessions, tracked and managed gaps and issues, defined tasks and assigned functional and technical resources across vendors and managed time and expense budget. Worked with Erecruit to define additional fields and define reports in Erecruit for PeopleSoft to address defined Gaps. Conducted regular meetings with multiple teams and leadership to access and report status. Defined and organized test environments, refreshes, test schedule and defect management. Developed mitigation plans to handle competing priorities. Worked with team to ensure all project artifacts were produced, reviewed, and approved including Project Charter, Issues Log, Action Item tracker, Functional design documents, Technical Design Documents, Business Process & configuration documents and Knowledge Transfer documents thru turnover to Production Support team.

Confidential

Independent Consultant

Responsibilities:

  • Designed Onboarding and I9 processes in eStaff365 for Randstad Technologies. This tool was integrated into PeopleSoft middleware between Bullhorn and PeopleSoft to enable users to complete Onboarding including background checks, online or Paper I9’s, state and city postings, TAPA forms, Payment methods, and tax data thru Onboarding. Designed, built and tested Onboarding packages, forms and associated rules in eStaff365 initiated in PeopleSoft executed in eStaff365 and returned to PeopleSoft. Ensured all taxes and payment methods were passed to Bullhorn and on to PeopleSoft and back if changes were made in PeopleSoft Self -Service.
  • Work stream Lead on 5 conversion projects - RP, RPO, SFO, RSR, and RT. Integrating acquired companies into 3 different Randstad Front Office systems. Designed PeopleSoft instance to act as middleware between Bullhorn sales system and PeopleSoft back office systems for employees, customers, contacts, locations, vendors, orders, and assignments. Data is integrated from Bullhorn, SmartERP, eStaff365, ADP, Maximus/WOTC, Prove IT, and Green Jobs vendor systems to PS HR/Payroll and Time systems. Held onsite and remote design sessions with senior management and executives to define and review requirements. Designed complex customizations across systems. Reviewed the legacy PeopleSoft implementation and implemented beneficial customizations and enhancements creating a best of breed systems. Developed requirements, lead requirements review sessions, testing, user, and wrote in-depth user documentation. Implementation was extremely clean across all systems with very low defect rate or missed requirements.
  • Manage implementation and upgrade of automated Onboarding solutions using a bolt on PeopleSoft HR Solution from SmartERP. Lead users and IT to define and set scope, timeline, create BRD’s, define test strategy and implement solution.
  • Manage implementation of SmartERP vendor I9 solutions to interface with E-Verify. Work with vendor to certify system, train users, and work with E-Verify to manage issues and updates. In house I9 expert and system administrator. Setup accounts with E-Verify and established 5 separate MOU’s to enable each FEIN to act independently. Worked with the vendor to develop and in corporate enhancements to the I9 system. Worked with Users, Compliance and Legal to address I9 issues and ensure systems worked properly and new forms and requirements were implemented correctly and on time.

Confidential

Director HRIS

Responsibilities:

  • This is a large implementation of 8 PeopleSoft modules, an HR Call Center, outsourced Benefits, Benefits Call Center, and Payroll Support Center. IT workstream includes IT infrastructure, HRIS, and PeopleSoft upgrade 8.8 to 9.1 & implementation. Worked with client to ensure current products and solutions are the best fit going forward.
  • Manage onshore, offshore and Vendor resources. Created staffing model for on and offshore teams. Onshore team consists of 15 people both functional and technical from ACS and 3rd party vendor resources working together. The offshore team is split between ACS in Malaysia and 3rd party vendor resources in India. The development and build are being done by the 3rd party vendor team. The QA and testing are being done by ACS on and offshore team.
  • Provide Program Management support for HR Technology implementation for the client (i.e. ERP, Best of Breed Solutions, Data Center installations)
  • Perform a client liaison role for technology strategy and thought leadership.
  • Manage all aspects of technology delivery in support of a client for the complete landscape including day to day operations, application enhancements and project support.
  • Manage the HR Technology costs and forecasts to the budgeting client P/L targets and be accountable for driving the changes that meet those cost forecasts.

Confidential

PeopleSoft Consultant / Program Manager/ERP Operations Manager

Responsibilities:

  • ERP Operations manager for Global Peoplesoft environment. Currently initiating a project to bring GSK Canada on to this platform. Structuring offshore team to accommodate the additional work.
  • Program Manager for implementation of Puerto Rico Payroll, HR, Benefits, and Portal into existing GSK Apollo Peoplesoft 9.0 environment. Worked with PMO to define timeline, lead functional requirement sessions with internal and external clients. Managed Development which was done by offshore team in Malaysia. Lead on and offshore team thru all issues that arose from requirements thru implementation. Delivered on time and on budget.
  • Managed inhouse Kronos upgrade with GSK, ACS and Kronos resources.
  • Part of PS 9.0 global upgrade from 8.3. Program Manager and Functional/Technical Lead. Worked with remote team in USA - Atlanta, Philadelphia, & Raleigh, UK, Barcelona, Spain, Malaysia, & India. Developed Project Plans, Timelines, Process Analysis, Fit/Gap, Functional Requirements, Test plans, scenarios, & scripts for System, Integration, and UAT testing. Security Team Lead. Revamped security from 7.5 model to take advantage of Roles and update based on new outsourced IT model. Eliminated customizations based on new available functionality. Designed and configured Template Based Hire(TBH) for use in US and UK. Lead requirements and design sessions, System Testing, Integration, and User Acceptance testing with the business and wrote Business requirements document and Functional design to automate interface between Peopleclick recruiting system and PeopleSoft for US and UK.

Confidential

PeopleSoft Consultant / Senior Architect Manager

Responsibilities:

  • verall program/project manager for Real Estate & Property management project. Worked with business to create RFP, worked with business to define requirements to select and rank vendors, establish charter, created SOW’s, held kick off meetings, weekly status meetings, managed issues, change request, and defects
  • Senior Architect Manager on Project Connect. Home Depots project to replace PeopleSoft(v8.8), Tesseract, & Kronos(WFC) with SAP HR, Payroll, & Time and Attendance(myERP 2005) for 310,000 employees in 50 states, Puerto Rico, and Canada. Worked extensively on the HCM business case for defining the IT strategic direction on SAP vs. PS. Worked with Senior Leadership to access current status of these systems and options available and in keeping with corporate direction and strategic plan. Worked on funding model, scope, and timeline for the project. Participated in fit/gap sessions, requirements, master data, validation sessions, and functional specs to define best approach for moving to new system. Lead effort to move 140+ legacy COBOL interfaces primarily to Hewitt and other healthcare vendors to new technologies using EAI tools. Worked w/the business to analyze and define functional differences between SAP and PeopleSoft that changed the interfaces that were currently being used. Lead Operational Readiness workstream to define and setup environment landscape and integration for testing on the SAP and legacy systems. Define strategy and approach for Master test plan and Performance test plan. Home Depot is a highly matrixed organization, this required coordination across departments, business users, legacy support teams, SAP basis(infrastructure) team, SAP Configurations, and DBA’s in order to complete this effort.
  • Senior Architect for IT Operations and Shared Services. Work with portfolio to define long-term IT strategy. Work on projects and processes to improve the organization and ensure continuity with long-term strategy within and across the portfolio. Worked to bring ITIL framework to the organization. This framework will enhance the current processes used by THD and allow quicker response to business customers by beginning to recognize issues before they become problems. Partner with IT Planning & Strategy to define and manage $24MM IT Renewal project budget. Most of this budget is used by the IT Operations and Shared Services groups. Therefore, by working with them and the Planning group we ensure the projects that are chosen meet the strategic needs of the business and IT.
  • As part of the IT architectural control and governance process chaired internal IT Solution Review board for Conceptual, Requirement, and Design tollgates to review all IT projects to ensure adherence to Home Depot IT standards and architectural principles as well as SOX compliance.
  • Partnered with PMO to define IT Solution Framework that identified the documents each project would be required to produce for PMO and Architecture during each phase of project development. Created templates for each artifact - Business case, Charter, Functional Spec, Master Test plan, Project plan template.
  • Senior Architect for Corporate Solutions group with a focus on the IT Finance organization and the deployment of the SAP Mexico project. Worked with AT&T and MCI in US and Mexico to increase bandwidth of communications from the Mexico Data center to the Mexico stores. Defined and executed Performance test from US data center to Mexico and from Mexico Data center to the stores.
  • Senior IT Program & Development Manager for PeopleSoft Release 5.6 on PS v8.8/8.46. Lead the effort to deploy new functionality to the PeopleSoft 8.8 HR system. THD chose to not to implement the PeopleSoft portal so all of the self service is custom on an IBM WAS portal. We installed and evaluated PS v8.9/8.48 for the PeopleSoft Portal, Self Service, and Talent management. Ultimately, the cost outweighed the benefit and we did not upgrade to version 8.9 and continued using Kronos for Absence tracking and implemented PeopleClick for Talent management.
  • Staffed Austin Technology Center with onshore Home Depot hires and offshore TATA consultants for follow the sun support
  • Met with business to define and lock down scope, set budget, timeline, determine and hire the appropriate IT staff, establish Application Instance strategy, test, and deploy the enhancements over 30 new business enhancements. This project was on time and budget.
  • Upgrade PeopleSoft PeopleTools 8.46 version 8.8. Lead the effort to do the first PeopleTools upgrade at THD from . This effort had stalled several times in previous years. Established an instance strategy for the ERP that enabled the project to be successful. Dedicated staff and utilized matrix teams to focus on several key areas including provisioning and infrastructure. Worked with business to separate tools upgrade from needed enhancements and focus testing around changes to the toolset. Implemented reporting strategy that enabled the business users to create and run reports using PeopleSoft and Home Depot Enterprise Data Warehouse. Successfully completed the project and left a newly created in sync environment for the team to build on with processes to keep it that way.

Confidential

Independent Consultant

Responsibilities:

  • Project Manager for BellSouth Customer Market group on project RODEO (MAX), Franchise, and Vision Desktop Platform rollout. Project using .NET framework and Siebel 7.5 to put a GUI front-end on systems used in the call centers for Small Business, Consumer, and Large Business. This allowed access and data sharing to multiple legacy systems from a common front-end. Went to Pensacola and Charlotte Call centers for Consumer as IT field support to rollout .Net software. Managed all hardware installation, testing, and deployment on new IBM AIX platform in 3 data centers, the desktop rollout of new software, and across multiple vendors and partners including BellSouth, ITG, EDS, and Accenture. Testing included Unit, System and UAT testing with multiple business units, each with their own requirements. Managed multiple application deployments to 3 separate business units simultaneously.
  • Directed software funding and implementation of BMC patrol monitoring software, using BCV for performing backups, implementation of TND for batch scheduling, software deployment including defining packages and working with business, Accenture, and ITG, and investigation of SSO software Passlogix.
  • Overall program/project manager established charter, created SOW’s, held kick off meetings, weekly status meetings, managed issues, change request, and defects

Confidential

Independent Consultant subcontracting with Accenture - Project Planning

Responsibilities:

  • Began when project was funded to take 5 separate PeopleSoft HR and Payroll applications and combine into 1 shared service center. Initial role involved staffing up 11 contractors for the project and identifying infrastructure and tool needs for a full HR, Payroll, & Finance implementation. This role included identifying/evaluating tools for Software management and reporting, setting up and scoring vendor demos, interviews with potential vendors and ultimately contracts with the vendors for Technical Staff and tools.
  • Moved into an infrastructure role working with Architects to help them understand PeopleSoft application needs and sizing throughout the development lifecycle. This included database instance and migration strategy. Identified and conducted demos with vendors offering web-based solutions for reporting, report distribution, source code version control, code migration, SQL code development and tuning, and software code editors. Established strategies for delivering reporting via the web, internal and external interfaces via FTP and Connect Direct. Contracted with PeopleSoft upgrade lab to take a 6.0 version of the BellSouth Corporate database to 7.5. Managed work with lab to reapply and test appropriate customizations and ensure all application patches and tax updates were applied to create an up to date starting place for the development of the BellSouth Shared Service Center. Conducted unit and system testing on database we received from the lab. Wrote and edited Developers standards handbook used by development team throughout the SDLC.
  • Moved into the HR IT Team Lead role. Determined necessary staffing levels, interviewed, hired, and managed a highly skilled diverse team of 6-12 technical developers focused on the HR, Benefits and Payroll development along with the integration and interfaces to all the systems & vendors associated with these applications. Worked with project leadership to develop a high level and detail timeline for the entire software development lifecycle with multiple delivery dates. Used various project management software packages including Project Workbench and MS Project to develop and track project progress. Created and executed master test plan using Mercury for unit, system, integration, and QA testing. Defined and implemented reporting strategy for Business Objects that included a separate environment for reporting with a defined Business Objects Universe.
  • Held dual role in 2001 as HR IT lead for project and the IT HR & Payroll lead for the upgrade from version 7.5 to 8.1. Implemented the web-based PeopleSoft application and the PeopleSoft portal for Employee Self Service and several HR and Payroll Self Service transactions in 10 months. In this upgrade we re-platformed from HP to SUN and moved from logical to physical 3 tier configuration for Web and Application servers. Completed all 5 phases on time and in budget. This timeline included Analysis, Design, End to End Testing, and Implementation phases for each wave of the project. Each phase added a new BellSouth division along with their user requirements to the codeline established in the prior phase. Held meetings and conducted with business users, functional and IT staff to identify requirements and educate users on new functionality in PeopleSoft 7.5 and later in version 8.1. Changed business processes where possible to eliminate current or new customization. Worked with Finance department to in corporate complex GL & AP requirements into the HR job pages. Interfaced to 2 different Time and Attendance systems, Ceridian and legacy system, inbound and outbound. Worked with the T&A systems to define rules holiday pay, for Attendance tracking, and overtime. Applied Tax Updates, Tools Updates, and Application patches to keep application up to date. Kept environments in sync across Project Development and Production operations to provide seamless integration of codelines. Evaluated PeopleSoft version 8.3 for upgrade for manager self service.
  • Managed the project issues list and change requests with the client. Responsible for assessing the customer’s needs with respect to Change Requests arising from the User Acceptance Testing to determine (along with the customer) which requests should be incorporated into the initial implementation phase and which should be delayed for a future upgrade of the implementation. Managed teams responsible for defect resolution and management. Responsible for the financial aspects of the project, including overseeing and approving the project’s expenses.

Confidential, Orlando, Florida

PeopleSoft Manager

Responsibilities:

  • Lead 2 upgrades from HRMS and later from . Consulted with remote site on areas of the system that were unique to their operation particularly using the Kronos system to record time for over 700 hourly manufacturing employees. Upgrade completed in 5 months.
  • Implemented and trained users on new modules of the system including Recruitment,, Succession planning, and Position management. Alerted users to new functionality when new releases came out. Wrote system to handle variable compensation for bonus programs. This module is used internationally to keep track of bonus eligible employees. Increased efficiency for creating Succession plans, wrote SQR to create an entire Succession plan from the Career path instead of creating plan one by one for each position. Implemented Tax upgrades, Annual fix releases, new vendor interfaces. Managed all aspects of Benefits Open Enrollment. Worked with international users in Lyon France on infrastructure, client setup, and access of PeopleSoft system. Became their single point of contact for all their HR, Payroll, and Benefit IT needs.
  • Managed 2 upgrades of the Kronos timekeeping system to version 8d and then 2c. Worked with vendor to change existing layout to model the PeopleSoft system field names and values. Identified and wrote all interfaces.

Confidential, Atlanta, Georgia

PeopleSoft Developer / Manager

Responsibilities:

  • Co-Team Leader on 4-month PeopleSoft 4.0 installation for Confidential . Managed conversion from MSA to PeopleSoft HRMS and interfaces to and from PeopleSoft across UNIX to IBM mainframe and on to third party. First PeopleSoft installation completed on time.
  • Created Auto Balancing and Controls system to read multiple hourly time files from 3 different time keeping systems. Worked with T&A systems and PeopleSoft to define the rules for Holiday pay, absence balance entry and tracking, and overtime. Wrote SQR interface programs from each time system to PeopleSoft. Created panels to display the information that was loaded into PeopleSoft and what was actually on the time file. When there is an out of balance condition a graphic displayed alerting the user to the condition. The hourly file can be loaded multiple times. When the load was in balance the user went to another panel that would allow the user to select the files to use and sent the hours on to update the paysheets.
  • Worked with customer to complete yearend tax reporting for 24 states. Applied tax updates, customized programs, wrote shell scripts to run SQR’s in UNIX environment. Conducted tests by state for each tax update.
  • Implemented the PeopleSoft Recruitment module. Customized PeopleSoft Recruitment for remote retail customer. Made enhancements to allow more than one job per job requisition which cut customers open job requisitions from . Determined reporting needs and wrote SQR’s and Crystal/Query reports. Eliminated manual job acceptance/rejection letters and job posting by repairing and customizing PeopleSoft delivered MSWord documents and macros in a WAN environment across Novell and Windows NT networks.

Confidential, Atlanta Georgia

PeopleSoft Developer / Manager

Responsibilities:

  • Member of management team that took 2 different mainframe Payroll and Human Resources systems and converted them to a Client Server environment using PeopleSoft 3.22 and Oracle 6. Re-engineered the workload by tracing workflow and determining the best place for the work to reside. Created new panels, record definitions and added PeopleCode that was used to implement PeopleSoft Security, Hire New Employees, set up Benefit Tables, and wrote the standards to customize the system. Upgraded PeopleTools from . Converted 33 vendor interface files to SQR programs.
  • Implemented BenAdmin working with Hewitt to bringbenefit admin in-house. Interfaced directly with Benefit vendors. Outsourced BenAdmin to ADP. Part of the team that helped determine whatinterfaces were needed to/from HR, Benefits, & Payroll for ESPP, 401k, Medical, Dental.
  • Wrote system to put security around SQR in version 3.22. Created panels with the SQR as the key, the system administrators added the Operator Ids that are allowed to run the SQR. (Equivalent to the Process Scheduler that came out in version 4.0) Spoke at the PeopleSoft conference about the process.
  • Worked with users to identify data needs, obtain data and write SAS programs for all users needs including 5500 filing, PBGC filing, Medicare part B filing, Retiree and Active employee Pensions, Management and Non-Management Savings Plans, Confidential Insurance, and adhocs.

Confidential, Washington D.C

Responsibilities:

  • Communications Control Division Chief, responsible for ensuring efficient and continuous communications of 175 local and remote terminals, to include 30 related telecommunications lines and equipment connected to 5 large scale computer systems.

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