Business Analyst Resume Profile, VA - Hire IT People

HIGHLIGHTS

8 years of experience as a Business Analyst utilizing technical and program/project management skills.
4 years of experience in a Project Management/Coordinator role with exceptional record of successfully delivering cost effective, high performance web technology solutions.
5 years of experience supporting SDLC related activities including requirements gathering, systems analysis, design, testing, implementation, and maintenance
2 years' experience in Content Management and providing live production support for CBP.gov
Certified Salesforce administrator and iRise Certification.

EXPERIENCE

Business Analyst, Confidential

Work closely with Government agencies and internal and external team members on the Fit Gap Assessment.
Work on Reports and high level deliverables for ICE and team members.
Knowledge and working with Meridian Software,
Coordinates with the federal client to resolve issues and gather business requirements.

Business Consultant, Confidential

Work with customers to develop complete visualizations of business applications IRise Modular
Work with project staff developers to configure, test and design the web application.
Perform software testing and manage help desk system.
Deliver presentations regarding projects and take part in daily scrum meetings with the stakeholders.
Work and manage project cycle for the entire software project.
Applied an Agile approach suited to the particular teams and clients

Senior Consultant, Confidential

Assisted clients with business process automation and systems consultation through Salesforce implementation and integrated applications
Provided project support on technology and integrated application analysis
Provided on demand project support to senior project managers and leadership for future consultation projects

Business Analyst, Confidential

Planned, scheduled, and managed development of functional requirements and specifications
Conducted presentations to internal and external audiences related to accreditation projects
Managed multiple product and functional releases throughout the year
Implemented a formal SDLC process using PMI methodologies
Served as a SME for testing team and coordinated testing with end-users
Served as the internal expert and liaison for training on various developed systems
Excellent customer service skills and positive attitude as demonstrated by receiving employee of the year award at NCQA.
Developed, produced, distributed, updated and maintained user documentation and use cases for projects
Lead project discussions and meetings with various teams and stakeholders on a regular basis
Developed and administered project work plans and timelines
Facilitated and formalized a SharePoint based design of intranet and internet content and maintenance strategy
Provided project management support and tracked issues for various projects
Active member of the Confidential and improve project management processes

Web Content Analyst, Confidential

Managed content of high volumes of Intranet and Internet for cbp.gov in a live production environment
Maintained content management website using XML based software application Express room
Analyzed client requirements and authored requirements documentation specifying Use Cases, Business Rules, and User Interface specifications
Provided maintenance activities while applying website style, architecture, and section 508 accessibility standards
Coordinated between the developers and government contractors
Maintained technical documentation using government standards or procedures
Provided production coverage for the enterprise Intranet portal