SUMMARY:

• IT PMO tenure, managing, analyzing, coordinating cross - functional projects to deliver excellence Demonstrated self-starter with communication and relationship building skills as well as technology expertise Stellar work ethic, team player, quick study, highly responsible and engaged
• Experienced in Project Management, Product Management and Account Management

TECHNICAL SKILLS:

PMO TOOLS: MS Azure DevOps, MS Edge, ServiceNow, HP Portfolio and Project Management (PPM), Clarizen, Clarity, MS Office Project, Outlook, CREST, SharePoint, STAMP, PMUWS (PM Universal Workstation), Planview, Documentum, Salesforce, Visio, etc.

PROFESSIONAL EXPERIENCE:

Project Manager, IT PMO

Confidential

Responsibilities:

• Manage project to improve overnight offshore batching process for Platform readiness of growth volumes
• Incremental code and hardware updates aimed at improving KPIs for Performance of major Client facing platforms
• Manage FTP Security and Risk initiative to gather, verify, locate external client and internal owners of IP addresses
• Lead Re-Engineering Project to process map DevOps release Improvements and identify and fulfill gaps
• Identified Control Points; led cross-functional team and Process Owners to identify and resolve gaps, short and long term
• Manage PPM (Portfolio and Project Management), IT PMO Project source of truth; 400+ active IT Projects
• Create and manage program across the Enterprise of 2.5K users; optimize PPM dashboards
• Create curricula, lead on-board PM and PgM, Change Management and continuous improvement
• Create, vet, rollout and continuously improve standard processes and artifacts to meet ever changing business demands
• Create highly effective teams with improved change readiness

Manage IT PMO

Confidential

Responsibilities:

• Manage IT SDLC (Service Delivery Life Cycle) and Process Re-Engineering.
• IT SDLC external refresh, internal creation; perform discovery and gap analysis with IT Functional Leaders
• Manage cross functional team and update SDLC internal and external process steps, required artifacts, RACI, audit metrics
• Manage IT PMO SOC-1 required Project artifacts. Create process to remediate and escalate SOC-1 required artifacts
• Audit and remediate missing artifacts;
• Manage and facilitate IT PMO Meetings. Lead weekly Release meeting aimed at Project scope release readiness
• Lead biweekly IT PMO meetings aimed at continuous improvement and transformative Agile / MS Azure DevOps rollout

Junior Project Manager / Project Coordinator

Confidential

Responsibilities:

• Manage new features in Wealth Asset Project for Corporate Actions & Income Department
• Gather Business Process changes, analyze gaps and distill into requirements
• Facilitate weekly meetings with Department and external Agile Application Development vendor
• Manage post meeting deliverables, program updates, Status Reports, RAID Log, Change Log, Action Log, etc.
• Lead PMO communications; launch, author and edit periodical driving PM high performance

Senior Project Control Analyst

Confidential

Responsibilities:

• Manage DOL Regulatory Change Project meetings and artifacts for 5 Project Managers, 40 major features
• Responsible for project financials and monthly cost reconciliation of agile deployments with external vendor
• Authored Status Reports, RAID Log, Action Log, MS Project plans, Gantt charts, Project org chart, etc.

Project Coordinator

Confidential

Responsibilities:

• Manage cross-functional meetings with CFP (Certified Financial Planner) Executive Board, Project Team, and Risk

IT Project Coordinator

Confidential

Responsibilities:

• Manage Project budget, change control and resource demand for Global SWIFT platform annual code changes

Senior Project Control Analyst

Confidential

Responsibilities:

• Manage Project budget, change control and resource demand for 3-5 Project Managers and numerous Projects
• Expertise in HP Portfolio and Project Management (PPM) tool to drive deliverables on time, to budget and scope

IT Project Analyst

Confidential

Responsibilities:

• Manage financials and project phases for Program Lead and 10 Project Managers for various cross functional projects, i.e., new code functionality, launch of iPhone activation partner, brick and mortar installs, marketing initiatives, etc.

Business Consultant

Confidential

Responsibilities:

• Manage marketing and social media for Confidential ; PMI PMP candidate; Certified Yoga Instructor

Project Manager

Confidential

Responsibilities:

• Manage enterprise wide projects for CDO to solidify message across channels
• Manage print/radio ads end to end for one-of-a-kind concept store

Business Consultant

Confidential

Responsibilities:

• Launch business development and social media presence for new wellness technology

Territory Sales Manager

Confidential

Responsibilities:

• Educate and build trust with various medical practitioners: Gastroenterology, Pain, Sleep, Internal Medicine, Family Practitioners and Nursing staff as well as community hospital and surgery center staff

Project Manager, PMO

Confidential

Responsibilities:

• Manage Six Sigma Prioritization Project for suite of B2B products: Corporate Card, Travel Services, Purchasing Card
• Devise ranking process to select top Six Sigma project opportunities to achieve best in class service and financials
• Create Business Operations HelpDesk to improve Sales and Account Management satisfaction scores
• Team member of Card Optimization Project. Discover and eliminate root causes of top customer complaints
• Led Communications and Tool modules to discover and eliminate root causes of failures

Global Account Manager / Account Manager

Confidential

Responsibilities:

• Manage relationship and develop business for 7 state region as Account Manager
• Manage relationship and develop business for international client Anderson Worldwide (Arthur and Consulting)
• Manage Midwest launch of new Corporate Purchasing Card benefitting AP efficiency and cost controls

General Manager

Confidential

Responsibilities:

• Project intake thru delivery for world class architectural firms (SOM, HOK, IM PeI, Perkins&Will, etc.)
• Led team of architects and engineers to create engineering, architectural and marketing replicas from blueprints