SUMMARY:

• Project Management Professional from the Project Management Institute
• Experienced with all project resource models - traditional/cross-functional/matrix.
• Leverages a flexible work methodology and end results style to achieve group successes.
• As needed, creates information system infrastructure that can accommodate new building construction, moves and changes and building modifications
• Innovative leader, team builder and results-oriented problem solver.
• Fifteen years of experience as point person for new product development, leading to millions of dollars in new products being made available for public consumption, with healthy profit lines
• Three years experience as a teacher of business management, marketing and new product development

PROFESSIONAL EXPERIENCE:

Confidential

CEO / Senior Project Manager

Responsibilities:

• Wrote eight RFP responses for federal marketplace
• Re-established minority vendor status
• Created relationships with two supplemental small businesses to stretch reach and effectiveness
• Negotiated with federal contracting officers to negotiate contracts and business deals

Confidential

Senior Project Manager

Responsibilities:

• Project manager for the first ten products to launch to the China Market with an estimated value of more than $15 in profits
• Create & manage clinical project plans
• Launch project management responsibilities for 12 products for customers in rapidly expanding China marketplace
• Coordinates and support distribution channel team meetings
• Define constantly mobile launch project schedules, allocate resources and monitor progress
• Align clinical project objectives with company goals, and make sure project team is clear on objectives
• Track deliverables
• Support and direct clinical team
• Monitor and report on clinical project progress
• Implement and manage change when necessary to meet project outputs
• Evaluate and assess result of project
• Constantly implements changes to project schedules that can include 3 major schedule revisions per day

Confidential

Operations/Project Manager

Responsibilities:

• Monitored the implementation of Problem Tracking System in the company.
• Transformed developed products into resolution of problems and release management.
• Managed three contracts for the Confidential Corps of Engineers
• Define and initiate projects and assign Project Managers to manage cost, schedule, and performance of component projects, while working to ensure the ultimate success and acceptance of the program.
• Total Quality Management approach to managing technical services contract for Confidential Corps of Engineers
• Managed Dev Ops Projects Initiation and Execution and reengineered to agile management system
• Managed Information Security Initiation and Execution and reengineered to agile management system
• Managed systems administration contract and reengineered project system to agile management system
• Maintain continuous alignment of program scope with strategic business objectives, and make recommendations to modify the program to enhance effectiveness toward the business result or strategic intent.
• Develops, manages and implements project plans of different degrees of complexity, which includes defining project deliverables, scope, milestones, budget, scheduling and contingency plans for each phase of the project. Including the ability to self-manage new project launches throughout the entire process. This includes internal/external communications, hardware management, web-based s, and venue software build out tasks.
• Collaborated with management teams to deliver assigned projects, develop competition timeline, assessed/identified potential bottlenecks in each project by daily agile scrum meeting and burn out chart. Lead a high performing team under tough deadlines and the expectations of multiple customers.
• Follow-up with customer regarding complaints and handle special customer issues
• Identify customer service improvement opportunities and communicates through appropriate channels
• Identify customer service problems and communicates through appropriate channels
• Conduct post-project analysis and distribute information to cross-functional groups. Defined, implemented and deployed the integration of existing internal and external applications.
• Responsible and accountable for the coordinated management of multiple related projects directed toward strategic business and other organizational objectives. Build credibility, establish rapport, and maintain communication with stakeholders at multiple levels, including those external to the organization.

Confidential

Senior Project Manager

Responsibilities:

• Managed client engagement services and solution implementations
• Wrote proposals on projects for the Chicago Housing Authority in several areas consistent with Confidential operations
• Provided business consulting, knowledge expertise in strategic performance management methodologies, process assessment work, and the application of technologies to business.
• Wrote $1.5 million in RFP Responses
• Maintained the customer’s existing revenue spend and strategically upsell additional products and services.
• Conceptualized and bid on new business with several federal agencies
• Analyze performance metrics and facilitate lessons learned and process improvements
• Address process related concerns, provide, facilitate process improvements and ensure compliance.
• Create Corrective Action reports, maintain non-compliance and improvement logs and track corrective actions to closure
• Plays a key role in the designing of the quality strategy and ensures that all areas within the business unit perform to the defined standards.
• Reviews process changes and preparing QMS process artifacts such as manuals, procedures, work instructions, templates and materials.

Confidential

Senior Project Manager

Responsibilities:

• Served as a liaison between Business (Inbound Sales and Customer Care teams) and IT management, assuring adherence to the SDLC/PMLC
• Balanced team workload across project managers; identified unbilled Statement of Work effort
• Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures
• Managed multiple project schedules, project financial reports, team evaluation, coaching and mentoring - hiring/firing, and performance.
• Used ITIL methodology to monitor team processes and manage Change Advisory Board Variance, Correspond about CAB Variance and CAB Metrics and Impart end-to-end project management support.
• Acted as a lead driver of the project success, facilitating the resolution of day-to-day business, technical and general project issues
• Analyze performance metrics and facilitate lessons learned and process improvements
• Address process related concerns, provide, facilitate process improvements and ensure compliance.
• Create Corrective Action reports, maintain non-compliance and improvement logs and track corrective actions to closure
• Plays a key role in the designing of the quality strategy and ensures that all areas within the business unit perform to the defined standards.
• Reviews process changes and preparing QMS process artifacts such as manuals, procedures, work instructions, templates and materials.
• Confidential CorporationCEO / Project Manager
• Created an approved business case analysis for a faith based community development corporation
• Identified stakeholders needs through managing a formal stakeholders analysis
• Composed and lobbied for the approval of a project charter
• Identified and collected requirements that would determine the ultimate success of the project
• Developed three separate projects to run concurrently under my supervision for the development of the CDC
• Identified risks through conducting a qualitative risk analysis
• Defined overall scope of the project
• Created a comprehensive work breakdown structure that is one year in duration and involves the work of three project teams under my supervision
• Created a business case analysis for a faith based community development loan fund within the city of Chicago
• Identified stakeholders needs through interviews and the delphi technique
• Composed and lobbied for the approval of a project charter
• Identified and collected requirements of potential stakeholders

Confidential

Project Director (Consultant)

Responsibilities:

• Successfully assisted state of Illinois in composing $1 million initial request for proposal for federal funding
• Raised $1 Million in private matching funds faster than any other service provider in the country- six months
• Wrote project scope
• Wrote Illinois State law for asset development
• Wrote Illinois State rules for administering the program
• Collaborated with seven divisions within Confidential during the project execution stage without utilizing formal lines of power
• Delivered the project at a record level of performance, with performance rates 300% of the national benchmark
• Raised an additional $.5 million to execute a new project in
• Evaluate and analyze corporate processes to improve process execution efficiency and effectiveness
• Drive continuous quality improvement through strategy and metrics for measurable results and quality management systems
• Perform process and program audits and reviews
• Collate, analyze and publish metrics data related to processes being evaluated
• Planned and executed plan for high tech system to coordinate financial debits & credit execution for project
• Planned and secured additional $1 million to fund asset development project
• Elicited business requirements for software package to be used with the project, eliciting input from project stakeholders and making necessary project modifications as requested by senior management
• Wrote and executed contract with state of Illinois tax counseling agencies to merge benefits of asset and tax projects
• Planned, reengineered and executed operating system resulting in the best savings rate in the nation
• Planned, reengineered and executed marketing function allowing for statewide distribution of product from a centralized location, drastically cutting cost per customer expenses related to the project
• Planned and executed relationships with HUD certified counseling agencies throughout the state of Illinois
• Conducted feasability studies
• Identified new business opportunities
• Scoped and defined new business opportunities
• Prepared the business case s and funding proposals
• Conducted initial risk assessment s

Confidential

Project Manager

Responsibilities:

• Successfully wrote business case, then negotiated $500,000 contract with City of Chicago for project
• Successfully wrote business case, constructed project charter and negotiated $750,000 contract with Confidential for project
• Negotiated and wrote product charters for more than $1 million in additional contracts over the past decade
• Project Initiation / Business Development
• Initiated, planned and executed a strategic alliance between the Confidential and Confidential Corporation that leveraged first private investment of corporate earnings into AFI IDA project.
• Provided project initiation and planning strategy as a consultant to the United States Confidential, providing technical assistance support to existing faith-based and/or community grantee organizations
• Initiated, planned, executed, monitored and controlled ShoreBank Wealth Creation Institute as the primary business within Confidential Chicago’s non-profit, accounting for 75% of revenues earned
• Conducted initial risk assessment s as sole technical assistance consultant to the Local Initiatives Support Corporation for the “Banking on Family Child Care” Project, merging the need for family financial assets with the need for quality child-care in the Chicago metropolitan area. This project included performing needs assessments, instructional design, delivery and designing measurement tools
• Executed project on time and on budget at a higher performance level than any comparable bank based asset building project in the country
• Executed and managed the Systems Development Lifecycle and the project development life cycle for the Asset$Illinois project
• Received commendation from Chicago Mayor’s Office of Workforce Development for performance on city contract
• Closed federal consulting contract with US Department of Health and Human Services on time and on budget
• Provided financing and al initiatives that led to the purchase of more than 400 appreciating assets by moderate income families throughout the state of Illinois
• Solely executed and managed the systems development life cycle and product development parameters for the ShoreBank Savers Club
• Provided recommendations to the state of Illinois for improving record performance of the Asset$Illinois project
• Used customer evaluation data to make constant improvements to curriculum offered by ShoreBank Neighborhood Institute to perfect the system created
• Evaluate and analyze corporate processes to improve process execution efficiency and effectiveness
• Drive continuous quality improvement through strategy and metrics for measurable results and quality management systems
• Perform process and program audits and reviews
• Collate, analyze and publish metrics data related to processes being evaluated