SUMMARY:

• Executive Leadership | Software Development | Manager of Project Managers | Cloud Program Management | Process Improvement | Infrastructure | Project Portfolio Management | Business Analysis | Consultation | Mobile Device Management | Service Delivery
• Extensive experience in Project & Program Management with core competencies in Estimation, Scope Management, Schedule & Resource Planning, Tracking & Monitoring, Risk Management, Financial Management, Quality Management, Stakeholder Management, and Executive Reporting and Presentations
• Expertise in Strategic Planning, Tactical Execution, Revenue Enhancement, Full Lifecycle Development, Service Delivery Management, Process Improvement, Team Building, Leadership Development &, and Vendor Management
• Strong leadership and communications skills with ability to build exceptional teams and lead projects from inception to deployment within the areas of IT Strategy & Compliance, and Corporate IT Systems
• Effective Relationship Builder adept at working with professionals at all levels in a consultative manner and obtaining buy - in on initiatives from multiple stakeholders with conflicting priorities
• Change Management, Project and Engagement Management, Time Management, Business Process & Quality Improvement experience, and Change Process Management experience

TECHNICAL SKILLS:

Administration Tools and Methodologies: MS Project, Visio, Project Server, Project Office, Project Online, SharePoint, Remedy, Risk Management, Release Management, Change Management, Lotus Notes, Agile Development, Software Delivery Life Cycle - (SDLC); SOX Compliance, Six Sigma, Power Point, Excel, Outlook, Word, Service Now, Clarity, Kaizen Process Improvement, Waterfall Development, SCRUM Development, Website Development tools

Operating Systems, Tools, and Database Platforms: Windows (NT, XP, 2003, Vista, Windows 7, Windows 8), Oracle Enterprise One, Macintosh, AIX, Windows Server (2000, 2003, 2008, 2012), DB2, SQL, Informix, VMWARE, Microsoft Virtual Server, Android All (versions), IOS (All versions), Visual Source Safe, SQL, Denodo, Oracle, Linux, Unix, Informix, Sun Solaris, SAN and NAS Administration, VMWare, Exchange, Microsoft Active Directory, Mobile Device Manager (various types)

Network and Telecom: Routers/Switches (installation, configuration, and administration), Network and Telecom Architecture Design, VNC, Fiber installations, Voice over IP, PBX, Network Monitoring tools, Network Outage Notification Tools, Point to Point administration, MaaS360

WORK EXPERIENCE:

Confidential, Austin, Texas

Senior Technical Program Management Consultant/Subcontractor

Responsibilities:

• Managed projects as a subcontractor for large firms including State of Texas, Confidential Corporation, and Systems Made Simple
• Supervised project managers and technical staff to create immediate positive impacts within IT projects to produce desired outcomes and deliverables ahead of schedule

Confidential, Austin, Texas

IT Program Manager

Responsibilities:

• Contracted to the State of Texas through Confidential to provide consultation on 25 Projects under the Data Center Services Consolidation program as the Project Account Manager. Delivered on time and ahead of schedule, resulting in $500k profits for Confidential Corporation exceeding expectations of the clients within the Data Center Services Consolidation program

Confidential, Austin, Texas

IT Program Manager

Responsibilities:

• Managed acquisition and transition project of the Enterprise Monitoring Security Application: at my recommendation, used by the Department of Confidential Health Care System from Confidential to be owned and managed by the Department of Confidential resulting in saving the Department of Confidential $1 million dollars of annual service renewal contracts with Confidential . Provided IT consultation on Software
• Development and Technical Architecture Solution and Design with respect to the Enterprise Monitoring Security Application platform based upon BMC ADDM, SQL, Oracle, Computer Associates BSI, AIX, Windows and VMware utilizing standard PMBOK/CSM practices of requirements gathering, Project Charter creation, monitoring and controlling etc. using Clarity and Microsoft Project to determine the whereabouts of the project

Confidential, Austin, Texas

Global Business Services Senior IT Program/Project Manager

Responsibilities:

• Managed and trained a team of 15 IT Project Managers and global matrixed technical teams to consolidate 31 State of Texas agencies into two 100,000+ square foot data centers with Disaster Recovery capabilities under the State of Texas Confidential DIR Data Center Services contract
• Managed approximately 200+ IT Programs and Projects of various sizes, scope, (mainframe upgrades, data center moves, Agile Software and Scrum Development, Infrastructure on demand Cloud Projects, SAP, Six Sigma/Kaizen Process Improvement Projects, Projects, Software projects) and durations successfully for Health Net and Kaiser-Permanente resulting in high customer satisfaction ratings for Confidential from the customer and high earnings for Confidential
• Utilized Kaizen process improvement methodology to maximize efficiencies for transition, migration, server builds, and decommission of assets which increased server builds and decommission of assets speeds by 33% resulting in increased profits for Confidential and client satisfaction

Confidential, Austin, Texas

IT Project Management Professor/Regular

Responsibilities:

• Taught IT Project Management concepts based upon the PMBOK 4th edition, Kathy Schwalbe’s IT Project Management textbook, and my life experiences to class sizes ranging from 10 to 30 students

Confidential, Austin, Texas

Senior Technical Program/Project Management Consultant/Subcontractor

Responsibilities:

• Managed software development/infrastructure projects as a subcontractor for the State of Texas, Confidential Inc., Austin-Bergstrom International Airport, Confidential, Confidential Inc, Confidential, Inc., and Confidential
• Supervised project managers and technical staff to create immediate positive impacts within IT projects to produce desired outcomes and deliverables ahead of schedule
• Managed the implementation of applications across all phases of the Software Delivery Life Cycle (Initiation/Planning, Requirement gathering and analysis, Design, Coding, Testing, Validating, Deployment,, Project Closure); manage system report and interface designs, testing, implementation, maintenance, and control over data systems using Agile and Waterfall methods and methodologies
• Utilized standard software products (e.g. Clarity, Visio, Microsoft Project, Project Server, Remedy, HP Service Center, Microsoft Office, Lotus Notes, Project Office, SharePoint, VMware, Oracle, Linux, Unix Sun Solaris, ) and methodologies (e.g. Agile development, Waterfall, Six Sigma, Disaster Recovery, SOX compliance, Kaizen, Agile, ITIL, Project Management Institute(PMI/PMP)) relevant to IT project management, IT management, change/release management, scheduling, asset management, IT procurements, budget management, hosting, project accounting, and communications to deliver IT related projects within budget and ahead of schedule
• Published and maintained project documentation; including task lists, scope, assignments, requirements, issues list implementation schedules, individual task and deliverable progress trackers, progress updates, communication plans, Work Breakdown Structures (WBS), risk management plans, and other project related components

Confidential, Austin, Texas

IT Project Manager

Responsibilities:

• Consulted with 17 Application Teams, technical project team members (Technical Architects, DB2 DBAs), and all levels of management as IT Project Manager to schedule refresh of 1422 instances of DB2 version 9.1 and below across the enterprise within 25% of the projected time duration of the contract

Confidential, Austin, Texas

IT Program Manager

Responsibilities:

• Collaborated with 5 subcontractors and a site manager to create and manage the budget and schedule for the completion of an $85 million data center in Austin, Texas within 9 months managing IT staff and work crews on a 7/24 schedule. Provided technical guidance on disaster recovery services, network topology, infrastructure requirements (i.e. heat load, power requirements), configuration of servers, switches and routers installed in 6500 racks
• Wi-Fi installations, and telecom (Avaya, PBX, VOIP - Voice over IP) installations throughout the 100,000 square foot data center. I completed a financial audit and discovery of 15 million dollars of overcharges by our Network (CAT 5/6) fiber provider resulting in a credit to the project

Confidential, Austin, Texas

IT Project Manager/Architect

Responsibilities:

• Provided consultation for Austin-Bergstrom’s airport technical architecture and security plan design. Updated architecture lay out to represent new network drops, security camera locations, and connections to the Confidential .
• The scope of work performed at Austin Bergstrom airport resulted in a 60% increase of the City of Austin’s network availability for city employees and a 85% increase in security visibility utilizing ATZ cameras around the airport baggage terminals, airport terminals, MIS building, airport runways, Airport Police Station, and all entrance/exit points within the airport

Confidential, Austin, Texas

IT Project Manager

Responsibilities:

• Managed software development projects throughout the Software Delivery Life Cycle (SDLC) focusing on business requirements and return on investment analysis. Managed two migration projects from Oracle 9i to Oracle 10G for CMM Level 2 and SOX compliance. Captured multiple hardware environments using Visio and designed new clusters for these environments. Managed asset needs considering capacity planning of hardware requirements for multiple applications.
• Created and managed Change Management and release processes for software and hardware releases within Confidential IT utilizing the ITIL Methodology. Managed, designed, and planned network infrastructures supporting application requirement needs for the internal/external customer, while controlling the need for lab space using VMware, and Web Logic Farms, saving Confidential $200,000 in physical servers

Confidential, Austin, Texas

IT Program Manager

Responsibilities:

• Managed and supervised a $4 million Confidential s network refresh program for 530 Confidential sites in the Midwest region from inception through completion. Effectively managed all project deliverables, 2 project coordinators, 45 field technicians, and 10 vendors throughout project to bring project ahead of schedule resulting in an additional 6 million dollars of business ed to Confidential on the West coast. Completed a financial audit and return of approximately $65,000 of Cisco routers and switches to EDS which provided a credit directly to the project and Confidential

Confidential, Austin, Texas

IT Manager/ IT Project Manager

Responsibilities:

• Supported a portfolio for a 4½-year, $750 million hardware, software, network, and infrastructure government systems Managed Services program/contract ed to Confidential, Inc., Confidential, Inc., and Confidential , Inc., from start to finish for the United States Transportation Security Administration and the Confidential ( Confidential ) globally within budget and ahead of schedule
• Managed Service Desk transition from Department of Homeland Security to Confidential
• Managed multiple third-party subcontractors, human capital, and budget in accordance with project plan to deliver IT projects ahead of schedule and within budget
• Managed IT staff levels, performance appraisals, and evaluations of 55 technical team members
• Provided technical guidance to clients and staff on Microsoft Project, Disaster Recovery Services, Active Directory, Remedy, Peregrine, ITIL Standards, Exchange, Lotus Notes, Project Web Access, Windows Server 2000/2003, Project Server, VNC, Visio, and Windows NT/2000/2003, Process Improvement Methodologies, and SOX compliance
• Utilized ITIL standards, SOX compliance, and standard IT Project Management practices which resulted in providing all the technical needs to establish the Department of Homeland Security after the 9/11/2001 attack

Confidential, Abilene, Texas

Network/Systems Administrator/Aerospace Engineer

Responsibilities:

• Managed multiple deployment projects of staff and equipment to Kuwait during Confidential
• Provided network/IT technical assistance for Executive Staff and above producing a 99% up time within the 8th Confidential at Dyess Air Force Base
• Analyzed schematics and wiring diagrams as a Aerospace Engineer to resolve electrical/mechanical/instrument problems on B-1 Bomber and C-130 aircraft