SUMMARY:

• 12 years of work experience
• 5 - 8 years of project management and business analysis experience.
• Able to work independently and as a team player. Limited supervision, self motivation.
• Thorough and conscientious with detail. Interpersonal, written and oral communication skills.
• Experience on small, medium, and large sized IT and non-IT projects.
• Involved with infrastructure and data center upgrades, refreshes, software application development activities (requirement gathering, deployment, documentation). Analytical, and team/client/vendor problems solving.
• Manage projects with budgets between$1-5m. Create and reviewbudget reports.
• Involved with plant floor IT processes
• Developed and track project milestones and deliverables. Apply planning and schedule techniques.
• Interfaced with system and network administrators, global teams, SMEs, functional departments (HR, finance, payroll, purchasing, accounting)
• Involvement with OEM, CPM, MES and ERP processes
• Business analysis processes
• Managing and educating stakeholder engagement/status
• Capturing business requirements
• Capturing user and interface requirements
• Use research methods
• Scheduler, mentoring support, facilitation, chartering sessions. Meeting minutes and action Items documentation.
• Set and continually manage project expectations.
• Monitor change control process and track changes in project scope and issues
• Prepare cutover/handoff processes to operation units
• Cost benefit analysis and business supporting project proposals
• SDLC processes. Develop detailed plans, resource allocation. Track project metrics for significant deviations in quality, cost, and schedule.QA, QC,WBS
• Delivery projects with scope, on time and on budget. Provide input for staffing.
• Update stakeholders and customers, project teams on project progresses.
• Create and manage project plans. Cross-functional team management.
• PMO policies and methodologies, procedures and process development. Develop templates.
• Use research methods in varies projects to gain additional knowledge.
• Supplier/vendor application management. Client management. Portfoliomanagement. Risk/mitigation management
• Knowledge, and practice of project management methodology PMI(PMBOK)
• Involved with creating, manipulating web site content.
• Looking for long term(6mon +) or direct hire positions

TECHNICAL SKILLS:

SOFTWARE: MicrosoftOffice,including 365. Lotus Notes; WebEx,Sharepoint; Adobe, Acrobat,NASCO,Audio Conference,HP Service Manager,Caliber RM, InstantMessaging,Enterproj.Knowledge ofClarity,Primavera.Basic knowledge of Team foundation Server and Cloud Foundry.

OPERATING SYSTEMS: Windows 9, 10METHODOLOGIES: Basic knowledge of SDP-21, GPDS, SDLC, RUP, SDM, Waterfall, ITIL and Agile

DATABASES: eTracker, WERS, MS Access, data warehouse, MS Excel

LANGUAGES: HTML, Basic knowledge of UNIX, SQL script, and Oracle concepts (Windows and UNIX)

WORK EXPERIENCE:

Freelance Consultant

Confidential

Responsibilities:

• Providing website planning, development initiatives for sole proprietors.
• Assist in changing and manipulating static and dynamic content using HTML tool.
• Assist in eCommerce styling and pricing changes using HTML tool.
• Involved in improvements and cost savings in local community.
• Involved with business development/networking.
• Tools used: MS Word, Excel, Powerpoint; Adobe, HTML, online website development tools

Project Manager

Confidential, Southfield, MI

Responsibilities:

• Manage and implementation of MES plant floor software applications to capture downtime and OEM machine data related to ERP processes.
• Manage and implementation of expense and company card modules into a vendor purchased eCommerce software travel application.
• Created and maintain project budget and status reports
• Cross-functional departments (HR, Finance, Accounting, Payroll, Purchasing) interfacing.
• Create project planning of timelines and milestones.
• Participated in Requests for Change (RFC) board for discussion and approval.
• Assisted in creating change control and project initiation templates solutions for new project and change process.
• Assisted in creating purchase order process solution for inputting POs more efficiently.
• Create cadence review solution document for project cut-overs.
• Tools used: MS Excel, Powerpoint, Word, Outlook; WebEx, Sharepoint, Enterproj

Freelance Consultant

Confidential

Responsibilities:

• Project planning website development initiatives for sole proprietors.
• Changing and manipulating static and dynamic content using HTML tool. eCommerce styling and pricing changes using HTML tool.
• Determined project timeline and milestones
• Involved in improvements and cost savings in local community.
• Involved with business development/networking.
• Working on PMI cert. for project management
• Tools used: MS Word, Excel, Powerpoint; Adobe, HTML, online website development tools

Project Manager

Confidential, Troy, MI

Responsibies:

• Assist in the creation of a roadmap schedule of hardware/software/VMware/catalogue data to migrate/integration.
• Create project plans for hardware shipment and placement, network implementation, server build and release to client.
• Used Visio and MS Project to create project timelines and milestones.
• Plan /Create kick-off presentations to initiate projects. Maintained issues tracking. Plan weekly/daily meetings w/ client on detailed information and updates of progress. Conduct cadence reviews.
• Review project work package contents (DCAT drawings, IT BOM, etc.) to determine scope requirements.
• Coordinate with project teams: system administrators, vendor resources, client resources: application group, etc. to execute installations. Assist in the logistics of hardware components from its origins to business unit.
• Interface with SAN technicians to prepare complete templates for network review meetings prep for network installation.
• Assisted in architectural design regarding styling and content.
• Assisted in creating change management plan for approval, which can include communications management, time/risk/resources
• Worked with Requests for Change (RFC) for discussion and approval. Worked in a PMO format.
• Created change control record documentation to establish authorization of tasks and durations for migrations.
• Obtain approvals for base lining project plans through Change Advisory Boards (CABs) and change management processes.
• Build relationships working with the client (stakeholders) to help address their infrastructure/migration challenges. Data Centers, Business Units
• Collaborate with server/database owners to develop migration project plan, timelines and other planning documents.
• Created documentation assessment questionnaires regarding content/requirements of servers and databases to migrate.
• Tools used: MS Excel, Project, Visio, Powerpoint, Outlook; Lotus Notes, WebEx, Sharepoint, HP Service manager, Lotus Notes, Primavera

Freelance Consultant

Confidential

Responsibilities:

• Took courses to current my project management Microsoft Suite skills
• Bookkeeping, tracking sales, supplies, equipment
• Customer service, credit inquiries, customer contact
• Tools used: MS Word, Excel; Windows, Internet, HP service manager

Project Manager

Confidential, Dearborn, MI

Responsibilities:

• Prepare Gate review Checklists. Review schedules and budget reports on multiple projects.
• Create project planning of timelines and milestones.
• Accomplish the development/maintenance of SDM project plans and charters for software implementation and migration.
• Assist in establishing and applying project management knowledge areas in scope, time and quality. Obtaining business/ technical requirements architecture. Track/measure multiple teams' task progression, QA deliverables and testing progression across projects with eTracker, Excel and MS Project
• Review WERS production records involving plant floor processes; and product design and development stages.
• Develop and maintain issues/status logs and scorecard matrix.
• Exposed to SOX compliance and web base data management. Create reports with eTracker.
• Facilitate team meetings. Interface with teams off shore. Archive project records, historical information and documents.
• Tools used: MS Project, Excel; eTracker; SDM; GPDS, Lotus Notes, WERS,Adobe Acrobat, Access

Project Coordinator

Confidential, Wixom, MI

Responsibilities:

• Assist in developing, reviewing and updating project phase work plans on consecutive NASCO projects(COB, Claims Corrections, Claims Narratives)
• Coordinate/participate in kick-off and status delivery meetings between NASCO vendors, architects and project teams regarding project introduction, goals and expected results.
• Submit and update status of NASCO deliverables with software requirement documents (SRD) and ensure they are completed according to projects timelines and adhere to NASCO QA and health compliance processes.
• Attend code review meetings and review testing documentation.
• Report related progress/activity to team leader regarding member claims correction and narrative projects.
• Provide, manage and ensure that appropriated procurement resources and tools are assigned to the tasks according to the project plan such as hardware/software/communication and security devices.
• Manage project logs to track issues/actions of service architects and vendors activities.
• Knowledge of HIPAA processes, RUP method and Use Cases in order to assist in updating and improving NASCO customer claims data, a form of e-commerce.
• General exposure to state and regulatory requirements.
• Tools used: MS Project, Excel, RUP, Waterfall, Internet

Business Analyst/Project Lead

Confidential, Warren, MI

Responsibilities:

• Responsible for developing As-Is Process Flow and To-Be Process Flow template documentation to plan and define the process of retiring content in electrical engineering website environment.
• Responsible for supporting definition/adherence of project objectives and scope in the development of the initial integrated project plan and schedule.
• Gather and analyze, research business requirements documents (BRD) for deploying web content and discontinuing static and dynamic web pages.
• Reviewed and prepared Service Level Agreement (SLA) and Service Request Management (SRM) documents.
• Tools used: SDLC, SRM, ITSR, IVED web page infrastructure

Site Infrastructure Lead

Confidential, Pontiac, MI

Responsibilities:

• Reviewed and track current device migration status and additions to the Active Directory.
• Schedule, coordinate and confirm locations and network connections of servers, agents, and server racks, then initiate any shipping processes. Assign nomenclature to servers in regional data centers.
• Work with the tech support team to determine how server patches and vulnerability updates will be performed.
• Coordinate/facilitate kick-off meetings between regional IT managers and project managers regarding component introduction.
• Track milestones and activities duration with MS Project and Excel.
• Distributed and coordinated site information requests, server assessment forms; and license information to site/data center.
• Tools used: MS Project, Excel, Outlook, UNIX; Adobe Acrobat.

Project Coordinator

Confidential, Ann Arbor, MI

Responsibilities:

• Accumulated and processed personal medicaid client survey information to a repository (warehouse) with assistance of HIPAA protocol.
• Used and troubleshot new warehouse software application in gathering survey information.
• Tools used: MS Access; Lotus Notes; HIPAA processes, Internet

Project Manager/Lead

Confidential, Warren, MI

Responsibilities:

• Managed multiple projects which includes UNIX and Windows migration. Tracking progress and milestones with MS Project. Track team s. Creating project plans. Stakeholder updates.
• Used form of ecommerce for returning expired leased hardware back to manufacturer. Repository (warehouse) database systems used. Planning the logistics of hardware from manufacturer to business unit.
• Engage in risk/mitigation management while investigate and troubleshoot computer hardware deployment and identification issues.
• Presenting proposals on upgrades in hardware technology to end-user management.
• Coordinate with site managers on deployment plans. Work breakdown structure(WBS)
• Developed and managed multiple Excel spreadsheet metrics for deployment, upgrade and tracking uses. Assist in reviewing and changing statement of work(SOW) if necessary.
• Ensuring that appropriate resources and tools are assigned to the tasks according to the project plan.
• Process Unix workstation identification requests. Extract and manipulated data using UNIX scripts.
• Conducted survey study on electrical engineers/designers on disk space usage (for cost effectiveness), and hardware improvements to create a trend analysis.
• Provided minimal help desk information for hardware and data communication issues. Involved in QA and QC processes.
• Facilitate Operations team meetings. Assist in special projects. Vendor interfacing.
• Tools used: SDP-21, SDLC, MS Word, Outlook, Excel; SQL, UNIX, Internet