Professional Summary

• Business Analyst with 7 years of industry experience in business data modeling, software requirement analysis, process modeling, process flow and quality assurance skills using different methodologies.
• Expertise in translating the business requirements into Business Requirement Documents BRD's , Functional Requirement Documents FRD's and System Test Scenarios.
• Excellent Analytical skills and problem solving skills to understand the business process and Functionality, Requirements and to translate them to system requirement specifications.
• Experience in Software Development Life Cycle SDLC , Use Cases, Business Process Modeling BPMN , Waterfall methodology, Agile Methodology, Rational Unified Process RUP and Rational tools used during all four phases of RUP: Inception, Elaboration, Construction, and Transition.
• Extensively used MS Visio for business process modeling, and data flow diagrams and MS Excel for data analysis for business case preparations.
• Effectively authored technical support documentation for the end users.
• Conducted Joint Application Development JAD sessions and interviewed Subject Matter Experts SMEs , asking detailed functionality aspects of business process and carefully updating the information to the requirements in an easily understandable format.
• Efficient in handling Requirement Traceability Matrix RTM and aid in the development of a project plan.
• Experience in performing Gap analysis GAP , Feasibility and SWOT Analysis by identifying existing technologies and documenting the enhancements to meet the end-state requirements.
• Expertise in understanding and supporting the client with project planning, project definition, requirements definition, analysis, design, testing, system documentation and user training.
• Broad knowledge of Medicare, Medicaid, Commercial Insurances and claims processing system.
• Developed and maintained a detailed project schedule which includes administrative tasks and all sites involved in the project.
• Proficient in creating Risk Analysis documents, Risk Management Plan, User Requirement Specification, Functional Requirement Specification and Business Process Flows.
• Proficient in using UML in behavioral, structural and architectural modeling in creating Use Case, Activity and Sequence diagrams using Rational Rose.
• Successful as a team player to work in conjunction with other DBA's, testers, developers and other team members in validation and testing complex scenarios and projects and in the maintenance of Quality Standards.
• Proficient in multi-tasking and handling responsibility with minimal direction from supervisors. Efficient in providing team leadership, motivation and development.
• Strong Communication Skills, Excellent Oratory and Presentation Skills, Organizational and Team Leadership skills, Experience in Marketing and Direct Sales.

Professional Experience

Confidential

Sr. Business Technology Analyst

Responsibilities:

• Facilitated JAD sessions and interacted with business and other stakeholders to analyze and create the Business Requirements Specifications BRS documents and business process flow for the Client Portal.
• Created the SRS document for client portal user-interface and for the various web services that the system interfaces with. This constitutes the functional requirements, user interface requirements, Model View Controller MVC patterns, screen prototypes, etc.
• Involved in various phases of SDLC.
• Identified Use Cases from the requirements and created UML Diagrams in MS Visio.
• Prepared As-Is and To-Be Process flows using MS Visio for the target System implementation.
• Conducted GAP Analysis, and Business Impact Analysis.
• Authored business and functional requirements with supporting use cases data modeling and traceability matrices.
• Conducted business requirements and design walkthroughs with business owners, SME's, designers, developers and management staff.
• Ensured data consistency between the legacy system and the new system.
• Projects/Modules: Registration/Attestation, Registration/Support and National Level Repository.
• Systems: NLR, NPPES, MCS, FISS, DMF, PFDC, IDR, HPMS
• Created Test Strategy, Test Cases and Test Plan using HP Quality Center.
• Involved in the UAT process to check the reliability and acceptability for end users against the original requirements using HP Quality Center.
• Used MS Project to manage schedules, deadlines and resources and collaborate on the project.
• Participated in weekly team meetings, where test status and defects were discussed.

Environment: Oracle 10g, JAVA/J2EE, SQL, Windows, Micro Strategy, MS Visio, MS Project, Test Director, Win Runner, and Load Runner.

Confidential

Business Analyst

Responsibilities:

• Interacted with the customers and stakeholders to gather user requirements and their expectations from the system.
• Involved in Analyzing Business Requirements and developing System Requirement Specifications.
• Used SCRUM for streamlining the team's development activities. Used Team Foundation Server TFS for documenting requirements and writing user stories.
• Analyzed monthly/quarterly performance against plans and forecast. Recommended any needed corrective actions.
• Assessed business priorities, and advised business units on risks, and costs versus benefits analysis, and ROI.
• Performed connectivity test for 270/271 transaction of the HIPAA 4010 version.
• Transactions focused on were 270,271,276,278,834, 835, and 837 using Facets to integrate multiple and disparate data sources.
• Worked Extensively with Inbound 837 I and 837 P, 835s Out bounds claims processing systems using Facets to achieve ICD-9 compliance.
• Used MS Visio to generate various UML Diagrams.
• Participated in the development and preparation of the Test Plan with the testing team as well as ensuring testability, reliability, usability, maintainability and performance of the application.
• Created Test Strategy, Test Cases and Test Plan using HP Quality Center.
• Participated in UAT and Quality Assurance.
• Involved in incident reporting and change and configuration management procedures.
• Ensured that the modifications suggested by the users were incorporated into the application.

Environment: SDLC, ICD-9 and ICD 10, HIPAA, EDI, Facets, SCRUM, TFS, MS Project, Windows 2000, MS Office XP, MS Visio, Web Logic, SQL.

Confidential

Senior Business Analyst

Responsibilities:

• Defined the scope of the project, gathering business requirements, documenting, planning and coordinating its implementation.
• Performed feasibility and adaptability study to identify the business critical areas from User perspective.
• Conducted walkthroughs with the end users and stakeholders by providing PowerPoint presentations to gather the modification requests from the user to upgrade or change the business specifications for the product.
• Followed a structured approach to organize requirements into logical groupings of essential business process, business rules, information needs and insured that critical requirements are not missed.
• Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly.
• Interacted with fixed income business heads to finalize the Business Requirements for the application of bond search/quote center, a module that gives customers prices and calculation of interest earned.
• Closely interacted with designers and software developers to understand application functionality, navigational flow and updated them about end-user sentiments.
• Defined system requirements to Use Case, Use case scenario and Use Case narrative using the UML Methodologies.
• Produced the visual models for the application using Rational Rose to create Use Cases, Activity Diagrams.
• Developed detailed ERDs and DFDs using modeling tools following the SDLC structure.
• Performed Risk Analysis of the requirements to identify the key business risk areas for the project and prioritized the application development and testing.
• Performed business impact analysis of proposed projects processes and gap analysis for new functionality requirements, as well as prioritizing them based on actual business needs so as to align them with the project roadmap.
• Developed test plans, test cases and test scripts based on the functional specifications.
• Maintained Test Matrix, Traceability matrix, preparing and maintaining the requirements traceability matrix RTM , Conducting functional walkthroughs and get sign offs.
• Performed User Acceptance Testing UAT sessions, Creating Test scripts, Test plans and Test Scenarios and supervising the development of User Manuals for customers.
• Authored progress and completion reports, which were then submitted to project management.

Environment: RUP, Rational Rose, Rational Requisite Pro and UML, Rational Clear Quest, HTML, Microsoft Visio, Test Director.

Technical skills