SUMMARY:

• IT Project Management experience of 30 years, representing externally outsourced Vendor fixed price contracts to internal PM consultant, with proven Enterprise Information Technology acumen, delivering complex IT solutions across external Clients and Internal IT organizations. I manage project budgets that vary from $100K to $3 million, durations from 3 months to 2 years, manage scope from simple internal to complex Enterprise wide solutions. My experiences require that I interact with Executive Sponsors and Steering Committees reporting timely concise status, issue escalations, risk mitigation for quality, schedule or budget tradeoff decision making.
• I utilize IT industry best practices in PM methodology that deliver Scope Management, Financial tracking, Schedule Development, Quality targets within an ITIL framework. My body of work represents the experience I have acquired as an IT Senior Project Manager, representing wide breadth and deep depth, across a diverse portfolio of Clients and Application/Infrastructure Projects.
• High caliber Written, Oral Communication and Presentation skills to Steering Committee(s), Senior Executives and IT / Business Stakeholders
• Leadership of diverse resources within highly matrixed IT and Business environment, mixing Fulltime employees, Contractors, Offshore teams and virtual remote teams in delivering high levels of collaboration.
• Well versed in working with organizational entities from Functional Managers, IT Business Partners to 3rd Party Vendors in a multi vendor environment.
• Facilitation skills that bring together competing, conflicting priorities that resolve Project interests.
• Strategic planner, critical thinker, cross functional integrator (end to end), problem solver (creative out of the box). Flexible and dynamic adapting to situations and cultures. Rapid ramp up understanding of any situation.
• Effective relationship management for utilization of resources to Project objectives.

TECHNICAL SKILLS:

Technology and Tools: Project Management (PMP), ITIL Foundations (2005) MS Project, Visio, Excel, Share point and Power point (20 years) Enterprise PMM Methodology, Time Tracking and Project Budget/Finance systems. (20 years) Project Management Life Cycle (PMLC) experience (20 years) Systems Development Life Cycle (SDLC) experience (30 years)

PROFESSIONAL EXPERIENCE:

Confidential, Auburn Hills, MI

Responsibilities:

• Responsibilities: Presentation of Project Status to weekly Access Controls and Permissions (ACP) Management meetings and monthly ACP Steering Committee
• Experienced with enterprise Project Management Methodology process, Change point and PPM Clarity, MS Project Schedule, Monthly Project Workbook, Share point Project database (Dashboard),CommitmentGate, Production Gate andBudget Committee approval, Change Control Board presentationof Project Change Requests, Weekly Change Advisory Board (CAB) for Change approvals and Deploymentplan approvals.

Confidential

Responsibilities:

• Scope: Prioritized small Customer Change Requests (6 - 8 concurrently), that included refreshing router hardware for 3rd party vendors, refreshing firewall software for N-1 contractual obligation, proof of concept Security software to address security audit non compliances, migration of Banking applications to new UNIX server platform and various infrastructure database management and middleware software upgrades.
• Budget: small, leveraged matrixed teams of Server Engineers, Security Administrators, Database Administrators and Solution Architects.
• Duration: varying durations, from small 2 weeks to medium 4 months spanning 10 months
• Responsibilities included reporting weekly status, manage risks and issues, facilitate meetings with the Business Managers within ITIL Framework

Confidential, Portland, OR

Responsibilities:

• Scope: Integration of HP’s Service Manager tool with IBM’s Service Now tool, to enable the HP Service Desk for Con-way account to be positioned accept all Network Incident tickets and then flow to IBM, the first of many new vendors being introduced at Con-way to form a multi-vendor support team.
• Budget: medium sized $275K, up to 10 FTE of Service Desk SME, Application Developers, QA Tester.
• Duration: 6 months
• Responsibilities: Develop sales pursuit scope, budget and duration. Staffing of project, manage workload, task assignments, prioritizations, end user testing and multi vendor interactions with IBM and HP. Report weekly status of schedule progression, budget consumption, risks, issues and escalations.
• Facilitated the Enterprise documentation all Service desk functions and ITIL processes to work in new multi-vendor environment.

Confidential, Palo Alto, CA

Responsibilities:

• Scope: Remediate the Operational and Vulnerability remediation of 750 servers acquired by Symantec in divestiture of VeriSign authentication business unit.
• Geographically data centers are located in California, Delaware, Cape Town South Africa and Melbourne
• Technology includes various OS platforms Unix, Wintel and Storage devices. Hardware equipment ranges vendors IBM, Sun and Dell. OS contracts with Red Hat, AIX, Solaris and Windows.
• Budget: medium sized $550K, up to 15 FTE of Server Engineers, Server Administrators, Solution Architect, Data Center Operations and Security scan Analyst
• Duration: 10 months
• Responsibilities: Managed the integration of various Global teams that include Unix Server Ops/Wintel Server Ops, firewall, networking, monitoring tools, backup and restore tools, OS patching and vulnerability scanning.
• Project oversight included budget, schedule and scope approval by the Symantec steering committee, responsible for Client facing relationship, contractual requirements for support agreements, schedule management, project change controls and risk management.

Confidential, Greenville, SC

Responsibilities:

• Scope: Infrastructure projects server migrations, network refreshes and Email server upgrades.
• Network projects consist of installation of WAAS network acceleration appliance, installing wireless connectivity in Stop & Shop’s stores with gas stations, refresh of the network of access points at the Stop & Shop Freetown distribution facility and the Yard Wireless visibility. Other network project consist of converting entire Store Chains 600+ stores at Stop and Shop and Giant food stores to cellular back up replacing current dial back solutions. Jump server farm to enable controlled access to store devices in Giant Food / Stop n Shop to ensure all access to devices is controlled by a secure network access that meet Payment Card Industry (PCI) compliance guidelines. Replaced Network core in datacenter to CISCO NEXXUS.
• Budget: varying from $50k to $750K
• Durations: varying from 4 weeks to 9 months
• Responsibilities: Execute using HP Project Management methodology, subject to Project Health Checks Audits to ensure that formal Project Management and PMO account standards are followed.
• Client facing role providing weekly project status, process the impact of change controls and provide corrective action plans.
• Managed remote teams in various US geographic locations and Clients in remote locations Boston, MA region.

Confidential, Detroit, MI

Responsibilities:

• Scope: Confidential North America Applications Regional Leader for Operational Sustain of 60 Human Resource Applications for Confidential Business Services Human Resource portfolio. Applications included US, Canada and Mexico payroll applications, Employee Portal, People Finder and Peoplesoft HR Manager.
• Budget: fixed price agreement, responsible for profitability targets and SLA metrics compliance are met.
• Duration: 2 years of varying duration initiatives from 1 week to several weeks in size.
• Responsibilities: Manager of PMs, Applications Developers, Production Support Operations Manager ensuring the 60 plus applications under are properly maintained, small to medium functionality enhancements, Incidents resolved, Change Management followed and Responsible for virtual teams in Global Sourcing locations of Brazil, Argentina, China and India.
• Migrated the operational support to ITIL framework for the North America HR Applications.
• Leader of direct employee project teams, responsible for employee development, performance reviews, salary administration,, growth and workforce management.

Confidential, Troy, MI

Responsibilities:

• Scope: Ongoing maintenance, small to medium application enhancements for the Confidential Enrollment Services, Employer Benefits and Philanthropic Management Systems Applications projects.
• Applied the use of CMMi Level 3 capable process approach combined with formal Project Management techniques to deliver software product enhancements in these areas.
• Responsibilities: Program Manager/ Supervisor of teams consisted of local based subject matter experts supplemented with virtual teams across EDS.
• Responsible for team of 3 Project Managers and 15 direct employees. Project delivery and HR functions for direct employees including Salary administration, performance reviews, Financial P&L, contract delivery.
• Staffing duties to redeploy resources to other assignments to ensure the financial viability of this business and keep the supply of capable resources available to other project initiatives within EDS.

Confidential, Troy, MI

Responsibilities:

• Scope: Implement a version of the Confidential Tariff and Trade system for spin off Confidential Corporation.
• Responsibility: Project Manager / Application Technical Lead role performing requirements gathering, analysis, design, construction, testing, and integration with Confidential Purchasing, Logistics and Financial applications.

Confidential, Warren, MI

Responsibilities:

• Scope: Operational maintenance of GMTOPS project tracking system, including the divestiture of Confidential and Confidential Application projects.
• Responsibilities: Supervisor of Project Leaders and Application developers. Onboard/Offboard employees, Salary administration, annual performance reviews and financial targets.
• The GMTOPS divestiture of Confidential data project was used as one of four projects in assisting the Requisition to Supplier Payment group achieve its CMMi Level 2

Confidential, Detroit, MI

Responsibilities:

• Scope: Implement the Tariff and Trade Application of Mexico Cross Border module of Confidential ’s Trade Management system.
• Responsibilities: Project Leader/ Application Technical Lead performing requirements gathering, analysis, design, construction, testing, and implementation on these and other projects including the AALA (American Automotive Labeling Act) module.

Confidential, Detroit, MI

Responsibilities:

• Project Management Coordinator, supporting the Earned Value implementation for the C4 Technology Program, Cadillac Parts Readiness system, Cadillac/Buick engineering Flint consolidation project.
• Applied Project Management on projects outside of IT, Engineering and Office Consolidation/Construction.

Confidential

Responsibilities:

• Systems Engineer/Analyst for ASI Retail Distribution Inventory Module responsible for system interfaces for the entire enterprise from Purchasing, Financial GL, AP and AR, manufacturing bill of materials, order processing and inventory management and diverse view of a Confidential ’s corporate data enterprise.

Confidential

Responsibilities:

• Member of Confidential Board of Directors, oversight of family selection, Retail operations, social profitability, building and site selection, adherence to Habitat Canada governance
• Administrator for Confidential online ads site, ads posting, product photography and specifications, link from HFHWE Website, statistical analysis of views and product hits, correspondence emails to inquiries, respond to “wanted ads”, post needs for volunteers and sponsor programs.
• Work in restore on weekends, assist in truck pickups, participate in House builds and e-Scrap day.

Confidential

Responsibilities:

• Volunteer at Adult Specialized Mental Health Unit, working with mentally ill Confidential ts in Recreational Therapy activities: Gymnasium, song, group activities, (Ice Cream socials, Christmas Party, BBQs ), various games and interactive events, one on one relationship building and various administrative duties as assigned.